Bongo it who_we_are
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Bongo IT Ltd is a technology company that provides IT solutions to businesses. They have over 25 years of experience in both business and cutting edge technology. Their solutions help businesses with challenges like saving time, resilience during disasters, compliance with new laws and policies, and increasing productivity. Bongo IT designs systems tailored to each business's processes and goals to maximize ROI. They aim to provide robust, secure systems that delight users while planning for the future needs of businesses.
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Bongo it who_we_are
- 1. What we stand for Bongo IT Ltd Music: http://www.bensound.com Insert partner logo
- 2. Justin Smith Technical Director Ginger Smith Creative Director Andrew Elder Sales Director Learn about IT solutions from technology driven business people We didn’t have a good photo of us but these guys looked like they were having fun… Bongo IT Ltd >25 Years Experience in Business and Cutting Edge Technology www.bongoit.co.uk Tweet us @bongoit
- 3. Business challenges Saving time Resilience and continuity What happens when disaster strikes, or when systems get attacked Process, training, and integration Productivity New laws, policies, data protection and security 20% of an employees day is spent looking for things Compliance
- 4. Business challenges for SME’s Saving time is all part of growing and improving your business, correctly implemented software will help. Your data is crucial to the day to day running of your business. Loosing some or all of your data is not an option. We work with you to provide solutions from as simple as a NAS up to a full Disaster Recovery Suite . The right level of training should be available to you and your employees to become more productive. Both in and out of the office you need access to documents, email and vital management information. We will help you decide where your data should be, who accesses it, and how it is used so you have total control, and appropriate systems are in place. Business software should be aligned to business processes and goals to maximize it’s ROI. It can be difficult to keep up to date with the latest guidelines. When it comes to digital compliance we make sure your systems are up to date.
- 5. Business process and goal driven results Systems that will “delight” users 25 years business experience + 25 years IT knowledge Introducing Bongo IT: The right choice for your business Business driven IT solutions, Microsoft experts Support supplied by PAYG or contract
- 7. What if? #2 Loose your laptop or smart phone
- 8. What if? #3 You get audited
- 9. What if? #4 Secure Email You get a virus EFFECTIVE MEETINGS EDITING DOCUMENTS
- 10. We plan for your future, we don’t just fix for the present. We make sure your IT has a safety net so you sleep at night. We ensure systems have longevity and are not proprietary. We aim to delight users, not just provide the expected.
- 11. Best Value: flexible IT to suit your business After moving to office 365: “Staff are really grateful for the extra flexibility this has provided, and we’re pleased to have reduced the cost of IT support by no longer hosting a server on site.” - Nicholas Smith, Strawberry Hill House Trust. PAYG or CONTRACTS TO SUIT xxx xxx xxx
- 12. Best Value: always looking to the future Bongo IT assessed our system requirements, fully researched packages, explained the advantages and disadvantages (in detail) of each. They were very knowledgeable.. We rate Bongo IT very highly and would recommend them. - T John Spicer, Amersham & District Hockey Club xxx GREAT SYSTEM DESIGN xxx xxx
- 13. Best value: actively trying to save you money Before coming on board with Bongo IT we did not make very good purchasing decisions. Now we have excellent support to make the right decisions. - Kristian Wachtell, Cardiologist, SKARF xxx xxx BEST ROI SOLUTIONS xxx
- 14. Best value: our experience goes a long way Hi chaps, I just wanted to say how much better the remote connectivity software [Office 365] is since we changed the server. Its quicker, easier and ‘feels’ much more robust. As you know it also tries to reconnect if the line drops. Excellent, thank you. - Warren, Director, SIAD LTD xxx xxx xxx ROBUST SYSTEMS
- 15. Next steps: Contact us via one of the methods below for a free consultation. Or ask for 01865 988 217 Tweet us @bongoit Networks, systems, moves, updates, training ++ Email us support@bongoit.co.uk No project too big or too small
Editor's Notes
- Slide purpose: Use this slide to welcome your guests and to set their expectations for the presentation. This presentation is not meant to be a pitch. It is intended to build a connection with your new/existing customers, educate them on our ethos, and introduce them to Bongo IT. Presentation purpose: This presentation is not meant to be a pitch. It is intended to build a connection with new/existing customers and to introduce Bongo IT. Your goal as presenter is to achieve the following: Introduce yourself and demonstrate the value you can bring to the customer. Highlight solution aspects. Show that you are someone who can discuss IT solutions knowledgeably. How to present this slide: Leverage the content below to explain what the audience can expect from the presentation. What can customers get from this presentation? Learn about the benefits of using Bongo IT. Get immediate feedback on their questions and concerns about moving to Bongo IT. Talk to someone who understands IT and specific business needs. Get directions about taking action and next steps.
- Partner introduction: Before we get into the details of this presentation, we’d like to give you a brief description of who we are, what we do, and so on. Benefits of meeting with a partner: Seeing and meeting a face and real person, a business owner, someone who is invested in technology. Discussing solutions specific to a customer’s unique IT and business needs. Provide feedback/address concerns about a customer’s existing ICT investments. Show you’re someone willing to learn about their business and discuss solutions knowledgeably.
- Slide purpose: Establish that you understand the challenges and concerns for businesses, and why customers may be hesitant to move to your services. How to present this slide: On each click, the pain points in each of the 4 boxes will appear. Read them out loud. Then speak of the challenges as mentioned below. Then click one more time to bring up the “value pillar” each box represents and use the points below to summarize the benefits. Anywhere Access – Challenges: A large percentage of today’s workforce spends at least part of their day away from their desk. Limited access to documents, email, calendars and such impacts their productivity and the level of their customer service. In addition, mobile workers need access to more than just email, and without using a VPN. Businesses need a way to meet cutthroat competition while finding new projects & customers. In a competitive marketplace, they need their workforce to have information and answers at their fingertips. Businesses need to provide better/faster ways to show work to their customers. Anywhere Access – Benefits: Anywhere access is important because you want to provide users with access to email and content when they are travelling or away from the office. When you’re trying to get a new customer, you need to have the tools at hand to address their concerns. To this end you also need effective ways to show products and designs to your customer. You also want to be able to create a sense of community when not everyone comes to work everyday in one office. Work Together – Challenges: Consistent applications for all employees means everyone has a similar experience with an application and an interface. Remote and in-house workers have trouble communicating and collaborating when they can’t access the same solutions. Lost time or fragmented experiences from separate point solutions for email, collaboration, instant messaging (IM), or communications security impact collaboration and the timeframe of delivering services. Lack of enterprise messaging and collaboration capabilities impedes team members’ ability to work together on documents and plans. Work Together – Benefits: You want to minimize employee collaboration concerns by providing remote and in-house workers with the same software. A Unified Communications solution improves productivity by enabling people to more easily work together. Easy IT – Challenges: Many companies face a heavy IT burden and feel tied to their servers, distracting IT from working on more strategic activities. Then there are security and reliability fears. Companies fear attacks from spam or viruses—especially if it impacts their customers. Another IT headache comes from problems with integration, functionality, and ease of use. Even when you have a new solution in place, that solution often requires employee training time that IT and the end user don’t have. Easy IT – Benefits: You want to simplify your IT infrastructure. You want IT-level phone support to be always available when you need help. You want to be able to control access to sensitive documents. You want to make sure all the services work with each other out of the box so you can spend less time integrating solutions and more time working on important projects. You need to know that your data is secure and that your systems don’t go down. You need to have a business continuity plan when unfortunate events happen, such as a power outage or natural disaster. Best Value – Challenges: It’s hard to keep track of licensing costs and there’s often confusion over switching licenses. Another issue is the high capital expenses that companies face for server upgrade or replacement. Companies don’t want to deal with the hassle of installing and paying for upgrades and troubleshooting. In addition, more and more companies today are expected to do more with smaller IT budgets and headcounts. And what about the hardware and software that companies already own? There’s a lot of fear over losing current infrastructure investments. Ultimately, while many companies would like the added features and benefits of new solutions, they don’t want to pay for them. Best Value – Benefits: Every dollar counts. You want to make sure you invest in technologies that have the lowest total cost of ownership (TCO) but also the highest return in end-user productivity. You want to have predictability of your IT cost each month and be able to easily scale up and down. You want to simplify licensing. You don’t want updates and new deployments to be a full-time job but still want to stay up-to-date to the latest technologies.
- Slide purpose: Explain what Office 365 is at a high level. Keep in mind that most people, when they hear “Office 365”, only hear “Office” and think “Word, PowerPoint, Excel”. When they hear “cloud”, they think “web apps” only, thinking this is only a browser-based version of Office, similar to Google Apps. So it’s important to take your time and labor on these 2 points specifically. How to present this slide: Transition from previous slide by saying, “With all the business challenges they face, we are excited that there is a solution available that makes sense to them.” Overview: Office 365 is a cloud-based productivity service hosted by Microsoft. Office 365 includes the latest version of the familiar Office applications (Word, PowerPoint, Excel, Outlook) that you can run on your PC or laptop. Office 365 offers business class email and calendar, built-in virus and spam protection, the ability to share documents, and capabilities to show presence, do IM and audio/video conferencing. (If you feel customers will know the product names, you can mention this) These are all services powered by our enterprise-grade solutions, Exchange Online for email, SharePoint Online for document sharing and business processes, Lync Online for IM, presence, and conferencing. All these services are built to work together seamlessly so you can easily start an IM or schedule an online meeting in Outlook or any Office applications. Plus all these services are supported and backed by the same service level agreement (unlike Google who doesn’t support the Google Hangout as part of their SLA). It works perfectly with the Office you know and use so your employees don’t have to learn a new tool or require additional training from you. What’s unique with Office 365 too is that it is designed to help you work seamlessly online or offline: Say you are working on a proposal and want to get feedback from your partners or customers, you can start working on it on your own computer, then share it securely [using SharePoint Online] with partners or customers for feedback. They can then access the documents and work on them with you online instead of emailing different versions back and forth. If you go offline, say when on a plane, you can still access the documents and work on them offline [using SharePoint Workspace], and Office 365 will automatically prompt you to upload as soon as you have connections again. What’s also great with that scenario is that when you share a document using Office 365, you can access that document [using Office Web Apps] from anywhere using any major browser (Internet Explorer, Firefox, Safari, Chrome). When you open or edit a file with the browser, you can be sure that the formatting you spent hours perfecting will still be perfect. That is not the case with Google Apps. Another thing unique to Office 365 is that these are all business-grade services designed to give you the reliability and security you expect. We do not violate your privacy or confidentiality requirements by using scanning technologies to read your email for targeting advertising like Google does. Additional and optional background info on each of the components: Familiar Office - Office Professional Plus Seamlessly connected and delivered with cloud services—for the best productivity experience across the PC, Mac, Phone and Browser. (Internet Explorer, Firefox, Safari, Chrome). The world’s leading productivity tool now seamlessly connected and delivered with cloud services Flexible service offering with pay-as-you-go, per-user licensing The complete, familiar Office experience with services integration in Office 365 A simplified user setup to preconfigure services Always the latest version of the Office apps, including Office Web Apps ODF support: View and edit ODF documents in Office Web Apps. New Browser support: Use Office Web Apps with Chrome and IE9 in native mode. Business email - Exchange Online Cloud-based email, calendar, and contacts with always-up-to-date protection from viruses and spam. 25GB Mailbox Outlook and Outlook Web Access Premium antivirus/anti-spam (Forefront) Shared calendars, contacts, and tasks Mobile email for most mobile devices including BlackBerry, iPhone, Nokia, Windows Phone Email archiving and compliance capabilities High-quality Office document attachment previewing with Outlook Web App and Office Web Apps integration Document sharing - SharePoint Online Keep colleagues, partners and customers in sync and up-to-date on documents using the SharePoint Online Team Site. Central online content storage and management: Faster and easier access to content, easier file sharing with customers People search (SharePoint Online): Faster access to internal subject matter experts Post, view, share, and edit important documents, insights, and status with colleagues from almost anywhere Keep teams in sync and manage important projects Upload docs to the Team Site in a few simple steps. Find important documents and people easily Stay up to date with company information and news Grant access to Team Sites and set permissions 10GB per tenant + 500MB per user External sharing and collaboration through Windows LiveID support for SharePoint Partner Access SharePoint Online addition of Business Connectivity Services (BCS) via WCF endpoint Site scalability up to 100,000 users Ability to connect to lists and document libraries with the Windows Phone 7.5 “Mango” update Web conferencing - Lync Online Cloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing, and screen sharing. Instant messaging and presence – quickly communicate or check someone’s availability. PC-to-PC audio and video calling - invite colleagues, customers and partners to Lync Online presentations and virtual meetings that include PC-audio, video and web conferencing. Click-to-communicate from Outlook, SharePoint, and other Office Applications Online meetings with PC-audio, video conferencing, and screen sharing - easily schedule online meetings in just a few clicks Single-click meeting creation and join from Outlook - External participants can also join via a web browser to view meeting content Calendar integration with Outlook and Exchange On-the-go communication and conferencing via Lync mobile clients across multiple platforms Apple-device integration with Lync for Mac client, and iPad access
- Slide purpose: Discuss the top features/benefits of “anywhere access.” Give the audience the opportunity to ask questions or to dive deeper. How to present this slide: Spend a little time explaining what is meant by anywhere access. Then use the points below to get into each topic. Make sure you call out specific things in the screenshots to support your points whenever you can. Overview: As mentioned earlier in the presentation, one of your pressing needs is to provide your users who are always on the go, easy access to their emails, documents, people, and meetings to work more efficiently. You want to make sure no matter where they are, they have secure access to everything without the need for VPN. With Office 365, your people can work from anywhere on nearly any device—PC, Mac, Windows Phone, iPhone, Android, and Blackberry. As long as they have their device, regardless of whether they’re off-site at a client’s location, in the hotel, or in the office, they have access to the same capabilities, information, and people as everyone else. Even without a laptop, they can still access their mail, calendar, contacts and meetings through their smart phones or any major browser (with Outlook Web App and Lync Mobile for IM and online meetings). Highly secured email: With Office 365 you can access your email from anywhere from your PC, Mac, Windows Phone, iPhone, Android phone, or Blackberry. You can also log into Outlook Web App on any device with internet access, with any major browsers, including Internet Explorer, Firefox, Safari or Chrome. Office 365 is powered by Exchange Online, the enterprise-ready mail service with best-in-class virus and spam protection. Office 365 uses SSL, or secure socket layer, encryption. This is the “s” in https for secured websites such as your bank account. This means you can securely transmit data to and from any location. You can also digitally sign and encrypt your emails to protect them from unauthorized access. Office 365 works seamlessly with Outlook with 25 GB user mailboxes and you can send attachments up to 25 MB. You have a single inbox to manage all your emails and voicemails with unified messaging. This saves you the time and hassle of keeping track of all the different ways people can reach you. You can easily stay on top of your information at all times. Lost your phone? You can easily wipe data from your device to prevent any unauthorized access. Outlook Web App in IE9 App Mode gives users the ability to launch OWA with one click and to run it with fewer distractions separated from other browsing sessions. It also keeps users informed of incoming email and IM when minimized or hidden and offers quick access to common OWA commands from the taskbar.
- Effective meetings for enhanced communications: With Office 365 you can schedule online [Lync] meetings with colleagues, partners, and customers, even if they are not using Lync or Office 365. The online meeting includes audio, video, IM, screen sharing, and white boarding for maximum and effective communications regardless of whether the team is in the same building or spread around the world. You can create and share OneNote meeting notes within a Lync meeting to keep everyone on the same page. With Office 365, you can see the free/busy status on all your colleagues’ calendars (through Outlook) from around the world, making it easy for scheduling with multiple people. Office 365 offers multi-language support for international organizations. Lync includes instant translation for IM. Note: If you are using Lync for the webinar, which you should, you should call that out now and if time permits, do a quick demo of white boarding, survey, or annotations to make it more interactive and fun.
- Editing documents at the same time: With SharePoint Online, you can save and share your files online easily with others — even with people not using Office 365— and you can work in the same document at the same time as others, so you don’t have to email them back and forth, worry about version conflicts, or wait for others to finish and check back in the documents before you can go in. SharePoint Online does a good job managing multiple authors within the same document by locking a particular section of a document when one person is editing. Because all the services are connected, when you have multiple authors within the same document, you will see their names and presence and you can start an IM within Office to talk about the changes while you are editing.
- Cross-platform support: To truly make it easy to work together, Office 365 supports multiple platforms, including Windows, Mac, Windows Phone, iOS, Android, Blackberry, and Symbian. More specifically, the screenshots you see here are of Lync Mobile on a Windows Phone, iPhone, and Android. With Office Web Apps available on all major browsers including Internet Explorer, Firefox, Safari, and Chrome, you can work together on any computer with an internet connection.
- Slide purpose: Discuss the top value benefits of Office 365. Give the audience the opportunity to ask questions or to go deeper. How to present this slide: Explain what we mean by “best value”, then review each of the 4 points, provide additional detail with the notes below, and close with reading out loud the customer quotes. Overview Especially true for Real Estate companies, people are your most valuable asset. So invest in the best tools so they can be at their best, all the time. Office 365 provides the best value based on what you get and what you need. Let me explain… Minimal upfront costs: No hardware investment is required for Office 365. You get the latest enterprise tools—including business-class email with 25-gigabyte (GB) mailboxes without having to invest in a server infrastructure or upgrade. You eliminate associated server maintenance when you eliminate your server(s). You just deploy quickly and easily and then manage your Office 365 services and users from a single, central administration console. Office 365 is based on services that are familiar to your workers, which means less time spent educating workers on new applications. You get a suite of integrated productivity capabilities, so you can minimize the cost and hassle of integrating point solutions.
- Easy to scale With Office 365, you get predictable monthly costs with a variety of available plans, based on what your users require. If you have kiosk workers such as baristas or truck drivers who don't need the full Office but require access to emails and HR SharePoint sites, you can choose the K (Kiosk) plan for those users which is much cheaper than the E plan. As a result, you are able to provide some productivity tools to these users which you have never been able to afford before. Users on kiosk plans can access email and SharePoint simply through a browser. If you have seasonal workers, you can easily add and delete users as you need them. You are able to provide these workers the same and latest versions of Microsoft technologies without having to purchase perpetual licenses outright.
- Per User License Simplified per-user rather than per-device licensing of Office Professional Plus (as part of Office 365 E3 or E4 plans) Less time spent tracking licenses, more options for users as you can install Office in up to 5 devices per user
- Always current When you subscribe to Office 365, you will always be using the latest versions of Microsoft technologies. A subscription to Office 365 Plan E3 or E4 includes a subscription to Office Professional Plus 2010, giving you access to the latest Microsoft Office productivity suite without having to purchase licenses outright. You can easily standardize so everyone in the company uses the same and latest version of Office, regardless of when they last purchase a PC or laptop Note: Office Professional Plus 2010 includes Microsoft Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access, InfoPath, SharePoint Workspace, and Lync, plus Office Web Apps.
- Slide purpose: Use this slide to help drive people toward action. Offer them several reasons to come back. How to use this slide: Customize this slide with the calls to action that are most appropriate for your audience. Example next steps Schedule a free IT assessment View a full Office 365 product demo Try the service on www.office365.com Read testimonials on www.whymicrosoft,com