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Google Analytics Reference Guide
                                                                                   from Blast Analytics & Marketing

Accounts, Web Properties,                                                Campaign Tracking/Traffic                                                       Dimensions & Metrics
Profiles & Filters                                                       Sources                                                                         • Dimensions are “categories”
• Accounts can have multiple Web Properties. Maximum                     • Manually tag banner ads, email campaigns, non-Adwords                         • Metrics are “counted” in relation to “categories”
    accounts per login is 25.                                              CPC campaigns and applications                                                • Examples of Dimensions: Source, Landing Page, Screen
• To create a profile you need admin rights. Make sure you               • Campaign Tracking is used to adjust how GA categorizes a                         Resolution, Browser, Page, Custom Variable, Region
    haven’t hit maximum of 50. 50 is max for web properties                visit. Without a tag, all visitors appear as “direct”, “referral”,            • Examples of Metrics: Visits, Visitors, Pageviews, Exits,
    and/or profiles within an account.                                     or “organic”                                                                     Bounce Rate, Conversion Rate, Total Events, Entrances
• A Web Property has a unique ID number that is used in the              • UTM variables are used to set the source information on
    GA Tracking Code                                                       links to your website                                                         Goals
•   Profiles are a great way to limit access to a segment of             • Required UTM variables: Source (utm_source-                                   • Goals are created to track “successes” (Can only be added
    data                                                                   facebook,mashable.com,bing), Medium (utm_medium-
                                                                                                                                                            by an admin)
• Profiles are setup to create different sets of data within a             cpc,display,social,email), Campaign (utm_campaign)
                                                                                                                                                         • A goal conversion can only happen once during a visit, but
    Web Property (Profiles can’t access domains in a different           • Optional UTM variables: Paid Search Keyword                                      multiple ecommerce transactions can occur
    account)                                                               (utm_term), Ad Content (utm_content)
                                                                                                                                                         • Goals can be used to track “Time on site”, “Pages viewed”,
• Filters are created and added to Profiles to adjust how data           • The URL Builder (http://blast.am/urlbuilder) in the GA Help                      “Events”, or “URL Destination”
    is processed and stored in Profiles                                    Forum can be used to build UTM tagged links
                                                                                                                                                         • With URL Destination, a funnel of pages can be setup with
• Order matters when applying filters to Profiles                                                                                                           the goal
• Filters can set data to lower case, upper case, exclude                Cookies                                                                         • Only one conversion per goal per visit will be counted
    visits, include only certain traffic, rewrite URLs, and include
                                                                         • User won’t be tracked if blocking cookies or JS, or opted                     • Goals are tied to profiles. Limit of 20 goals per profile
    only certain website sections
                                                                           out of GA tracking
• Profiles can be duplicated in “Profile Settings” by clicking                                                                                           • Site search terms reports only show goal conversions for
                                                                         • 1st party cookie set by site you’re on and only accessible                       those who searched on your site
    the “Copy this Profile” link
                                                                           by same site. GA uses this type
• Always maintain one unfiltered profile as a backup                     • 3rd party cookie set by other site and tracks data across
                                                                           sites
                                                                                                                                                         Referrers
Sources & Attribution                                                    • Temp cookies are removed when a user closes their                             • A referrer is the site that a visitor was on when they clicked
                                                                                                                                                            a link to get to your site
• Direct is the Traffic Source when no other traffic source is             browser
    available (e.g. bookmark or directly typed in browser)               • GA uses Javascript and 1st party cookies: utma (visitor                       • Search engines are also often referrers because they have
                                                                                                                                                            links to your site that aren’t part of a search results page
• GA uses a last non-Direct attribution model, meaning the                 id-2yrs), utmb (session id-30min), utme (temp session
                                                                                                                                                            (iGoogle, etc) or they aren’t in GA’s default list of (organic)
    last non-Direct traffic source gets credit for a conversion            id-30min), utmz (campain-6mo), utmv(visitor
                                                                                                                                                            search engines (which covers most widely used search
    (add “utm_nooverride=” to URL to use original referring                segmentation-2yrs), utmx
                                                                                                                                                            engines)
    campaign)
• In the case of a “Direct” visit, where visitor has a previous          GA Cookie Detection
    source, the previous source gets credit for visit                    utma= 643728946        134672895      6427089402          5427306128    9724810502            3
                                                                                                                                     Start of
                                                                                    Domain         Random            Time of         Previous      Start of Current   Session
                                                                                     Hash          Unique ID       Initial Visit     Session          Session         Counter




                  Blast Analytics & Marketing                                                                                                                         Questions?
                  Toll Free: (888) 252-7866 | Email: Sales@BlastAM.com
                                                                                                                                                Email or call me at (916) 724-6706 if you need help.                    |1
                  www.blastam.com | www.blastam.com/blog
Google Analytics Reference Guide
                                                                                from Blast Analytics & Marketing

Cross Domain Tracking                                                  Adwords & Analytics                                                     Fundamentals
• GA needs to be customized to track a visit across multiple           • Neither can track if user has cookies blocked                         •   CTR = Clicks/Impressions
  domains or sub-domains. Learn more (http://blastam.com/              • Connecting Adwords & Analytics allows cost data to be                 •   URI = file path (not including domain)
  crossdomaintracking)                                                     imported from Adwords into the Analytics reports                    •   Bounce Rate = % of visitors who viewed only one page
• Cross Domain Tracking methods: _link(), _linkByPost(),               • Use auto-tagging in Adwords and don’t manually tag                    •   Crawlers aren’t tracked since they don’t execute JS
  _setAllowLinker(), _setDomainName(), _setAllowHash()
                                                                       • Within Adwords report, click on “Clicks” dataset to view              •   Direct is the Traffic Source when no other traffic source is
                                                                       • Avoid redirects on Adwords landing pages that strip gclid of              available
Ecommerce Tracking                                                         Adwords spend and differentiates between Google CPC                 • Cached Pages are tracked
                                                                           and Non-Google CPC visits
• Ecommerce tracking code must be installed on the                                                                                             • Data can take 24+ hours to show in GA Standard
  confirmation or “Thank you” page of the checkout funnel to           •   Analytics also calculates ROI
                                                                                                                                               • Visit duration categorizes visits according to time spent on
  setup ecommerce tracking                                             •   Clicks are not the same as visits                                       site
• Transaction data is sent via the ecommerce tracking code             •   Adwords filters out invalid clicks                                  • No PII (Personal Identifiable Info) in GA like address,
• If you have a single traffic referral source, your website’s         •   Users’ browser settings can block GA if JS is blocked but               name, credit cards, etc. CRM identifiers are OK
  cross domain tracking is not setup properly                              not Adwords
• Supply empty placeholder for unspecified arguments (“”)              • AdWords has 30-day window for conversion                              Intelligence Events
• Place ecommerce tracking code after standard tracking                • GA is last-click attribution
  code
                                                                                                                                               • Intelligence Events are alerts where GA detects changes in
                                                                       • AdWords shows the conversion on the date the ad was                       site performance
• Tip: Ecommerce revenue data is viewable on many reports                  displayed. GA on the date of conversion
  such as All Traffic via Explorer Tabs
                                                                                                                                               • Alerts can be setup to notify by email on a daily, weekly, or
                                                                                                                                                   monthly basis
                                                                       Virtual Pageviews & Event                                               • Custom and Automatic Alerts are available
Real-time Report
• Shows active number of visitors
                                                                       Tracking
                                                                                                                                               Segmentation
• Shows pageviews by second and by minute over the last                • Use _trackPageview to distinguish page steps for forms
  30 minutes                                                               and checkout flows when URIs are not unique. Rename                 • Segments are created so that only visits that match a set of
                                                                                                                                                   criteria are shown as matching that segment
• Can be categorized by traffic source, location, and page                 pages with _trackPageview()
  viewed                                                               • Virtual pageviews track activity that doesn’t generate a              • Segments can be created using dimensions or metrics
                                                                           pageview                                                            • Up to 4 segments can be applied to a report to analyze
                                                                                                                                                   how they perform against each other
Custom Reports                                                         • Use _trackPageview() and _trackEvent() for Flash event
                                                                           tracking                                                            • Allows side by side comparison and may be applied to
• Explorer Option: Hierarchy of data tables linked by                                                                                              historical data
                                                                       • Event Tracking elements: categories, actions, labels
  clickable rows (drill down)
• Flat Table Option: Single table that shows all data




                Blast Analytics & Marketing                                                                                                               Questions?
                Toll Free: (888) 252-7866 | Email: Sales@BlastAM.com
                                                                                                                                        Email or call me at (916) 724-6706 if you need help.                 |2
                www.blastam.com | www.blastam.com/blog
Google Analytics RegEx Reference Guide
                                                                                from Blast Analytics & Marketing


Anchors                                                               Filter Group Accessors                                         Ranges and Groups
    ^    Start of line (^site matches site, not mysite)                $Ax      Access group x in field A (e.g. $A1)                    (a|b)    a or b (case sensitive) thank(s|you)

    $    End of line (site$ matches site, not sites)                   $Bx      Access group x in field B (e.g. $B1)                     (...)   Group, e.g. (keyword)

                                                                                                                                        (?...)   Passive group, e.g. (?:keyword)

Shorthand Character Classes                                           Quantifiers                                                       [abc]    Range (a or b or c)

                                                                       $*Ax      Zero or more (greedy)                                 [^abc]    Negative range (not a or b or c)
    s   White space character
                                                                        *?       Zero or more (lazy)                                    [A-Z]    Uppercase letter between A and Z
    S   Non-white space character
                                                                         +       One or more (greedy)                                   [a-z]    Lowercase letter between a and z
    d   Digit character (same as [0-9]
                                                                        +?       One or more (lazy)                                     [0-7]    Digit between 0 and 7
    D   Non-digit character

    w   Word (same as [A-Z a-z- 0-9])                                   ?       Zero or one (greedy)

                                                                        ??       Zero or one (lazy)
                                                                                                                                     Sample Patterns
    W   Non-word (e.g. punctuation, spaces)
                                                                        {X}      Exactly X (e.g. 5)                                   199.212.121.123                                       IP Match
Example: d {1,5}s w*matches”235 Market”
                                                                        {X,}     X or more (e.g. 5)                                   ^199.212.121.([1-9]|1[0-9|2[0-5])$             IP Range (.1-25)

Metacharacters                                                         {X, Y}    Between X and Y (e.g. 1 and 3) (lazy)                ^/directory/(.*)
                                                                                                                                      Any page URLs starting with /directory/
Need to escape with backlash when you don’t want
                                                                                                                                      (brands*?term)
character interpreted as RegEx function.                              Wildcards                                                       Brand term with or without whitespace between words
^                     [                      ]
                                                                         •       Matches any single calendar                          ^brands+[^cf]
$                     (                      )                                                                                        Key phrases starts with ‘brand’ and second word not
                                                                                 Matches zero or more of previous item (bla*st        starting with c or f
                                                                         *
.                     {                      }                                   matches blaast & blaaast)
                                                                                                                                      .aspx$
                                                                                 Like asterisk, but must match at least one
*                     +                      ?                                                                                        URLs ending in ‘.aspx’
                                                                         +       previous item (bla+st matches blaast, not
                     |                      -                                   blast)                                               ORDER-d{6}
                                                                                 Matches zero or one of previous item (bin?g          “ORDER-” followed by a six digit ID
                                                                         ?
                                                                                 matches both bing and big)
                                                                                                                                      (?:?|&)utm=([^&$]+)
                                                                         |       a|b Matches a or b                                   Value of ‘utm’ querystring parameter
RegEx Creative Credit: Jay Taylor & Google




               Blast Analytics & Marketing                                                                                                        Questions?
               Toll Free: (888) 252-7866 | Email: Sales@BlastAM.com
                                                                                                                                 Email or call me at (916) 724-6706 if you need help.                |3
               www.blastam.com | www.blastam.com/blog

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Google Analytics Reference Guide (80+ Tips, Definitions, Rules & Resources)

  • 1. Google Analytics Reference Guide from Blast Analytics & Marketing Accounts, Web Properties, Campaign Tracking/Traffic Dimensions & Metrics Profiles & Filters Sources • Dimensions are “categories” • Accounts can have multiple Web Properties. Maximum • Manually tag banner ads, email campaigns, non-Adwords • Metrics are “counted” in relation to “categories” accounts per login is 25. CPC campaigns and applications • Examples of Dimensions: Source, Landing Page, Screen • To create a profile you need admin rights. Make sure you • Campaign Tracking is used to adjust how GA categorizes a Resolution, Browser, Page, Custom Variable, Region haven’t hit maximum of 50. 50 is max for web properties visit. Without a tag, all visitors appear as “direct”, “referral”, • Examples of Metrics: Visits, Visitors, Pageviews, Exits, and/or profiles within an account. or “organic” Bounce Rate, Conversion Rate, Total Events, Entrances • A Web Property has a unique ID number that is used in the • UTM variables are used to set the source information on GA Tracking Code links to your website Goals • Profiles are a great way to limit access to a segment of • Required UTM variables: Source (utm_source- • Goals are created to track “successes” (Can only be added data facebook,mashable.com,bing), Medium (utm_medium- by an admin) • Profiles are setup to create different sets of data within a cpc,display,social,email), Campaign (utm_campaign) • A goal conversion can only happen once during a visit, but Web Property (Profiles can’t access domains in a different • Optional UTM variables: Paid Search Keyword multiple ecommerce transactions can occur account) (utm_term), Ad Content (utm_content) • Goals can be used to track “Time on site”, “Pages viewed”, • Filters are created and added to Profiles to adjust how data • The URL Builder (http://blast.am/urlbuilder) in the GA Help “Events”, or “URL Destination” is processed and stored in Profiles Forum can be used to build UTM tagged links • With URL Destination, a funnel of pages can be setup with • Order matters when applying filters to Profiles the goal • Filters can set data to lower case, upper case, exclude Cookies • Only one conversion per goal per visit will be counted visits, include only certain traffic, rewrite URLs, and include • User won’t be tracked if blocking cookies or JS, or opted • Goals are tied to profiles. Limit of 20 goals per profile only certain website sections out of GA tracking • Profiles can be duplicated in “Profile Settings” by clicking • Site search terms reports only show goal conversions for • 1st party cookie set by site you’re on and only accessible those who searched on your site the “Copy this Profile” link by same site. GA uses this type • Always maintain one unfiltered profile as a backup • 3rd party cookie set by other site and tracks data across sites Referrers Sources & Attribution • Temp cookies are removed when a user closes their • A referrer is the site that a visitor was on when they clicked a link to get to your site • Direct is the Traffic Source when no other traffic source is browser available (e.g. bookmark or directly typed in browser) • GA uses Javascript and 1st party cookies: utma (visitor • Search engines are also often referrers because they have links to your site that aren’t part of a search results page • GA uses a last non-Direct attribution model, meaning the id-2yrs), utmb (session id-30min), utme (temp session (iGoogle, etc) or they aren’t in GA’s default list of (organic) last non-Direct traffic source gets credit for a conversion id-30min), utmz (campain-6mo), utmv(visitor search engines (which covers most widely used search (add “utm_nooverride=” to URL to use original referring segmentation-2yrs), utmx engines) campaign) • In the case of a “Direct” visit, where visitor has a previous GA Cookie Detection source, the previous source gets credit for visit utma= 643728946 134672895 6427089402 5427306128 9724810502 3 Start of Domain Random Time of Previous Start of Current Session Hash Unique ID Initial Visit Session Session Counter Blast Analytics & Marketing Questions? Toll Free: (888) 252-7866 | Email: Sales@BlastAM.com Email or call me at (916) 724-6706 if you need help. |1 www.blastam.com | www.blastam.com/blog
  • 2. Google Analytics Reference Guide from Blast Analytics & Marketing Cross Domain Tracking Adwords & Analytics Fundamentals • GA needs to be customized to track a visit across multiple • Neither can track if user has cookies blocked • CTR = Clicks/Impressions domains or sub-domains. Learn more (http://blastam.com/ • Connecting Adwords & Analytics allows cost data to be • URI = file path (not including domain) crossdomaintracking) imported from Adwords into the Analytics reports • Bounce Rate = % of visitors who viewed only one page • Cross Domain Tracking methods: _link(), _linkByPost(), • Use auto-tagging in Adwords and don’t manually tag • Crawlers aren’t tracked since they don’t execute JS _setAllowLinker(), _setDomainName(), _setAllowHash() • Within Adwords report, click on “Clicks” dataset to view • Direct is the Traffic Source when no other traffic source is • Avoid redirects on Adwords landing pages that strip gclid of available Ecommerce Tracking Adwords spend and differentiates between Google CPC • Cached Pages are tracked and Non-Google CPC visits • Ecommerce tracking code must be installed on the • Data can take 24+ hours to show in GA Standard confirmation or “Thank you” page of the checkout funnel to • Analytics also calculates ROI • Visit duration categorizes visits according to time spent on setup ecommerce tracking • Clicks are not the same as visits site • Transaction data is sent via the ecommerce tracking code • Adwords filters out invalid clicks • No PII (Personal Identifiable Info) in GA like address, • If you have a single traffic referral source, your website’s • Users’ browser settings can block GA if JS is blocked but name, credit cards, etc. CRM identifiers are OK cross domain tracking is not setup properly not Adwords • Supply empty placeholder for unspecified arguments (“”) • AdWords has 30-day window for conversion Intelligence Events • Place ecommerce tracking code after standard tracking • GA is last-click attribution code • Intelligence Events are alerts where GA detects changes in • AdWords shows the conversion on the date the ad was site performance • Tip: Ecommerce revenue data is viewable on many reports displayed. GA on the date of conversion such as All Traffic via Explorer Tabs • Alerts can be setup to notify by email on a daily, weekly, or monthly basis Virtual Pageviews & Event • Custom and Automatic Alerts are available Real-time Report • Shows active number of visitors Tracking Segmentation • Shows pageviews by second and by minute over the last • Use _trackPageview to distinguish page steps for forms 30 minutes and checkout flows when URIs are not unique. Rename • Segments are created so that only visits that match a set of criteria are shown as matching that segment • Can be categorized by traffic source, location, and page pages with _trackPageview() viewed • Virtual pageviews track activity that doesn’t generate a • Segments can be created using dimensions or metrics pageview • Up to 4 segments can be applied to a report to analyze how they perform against each other Custom Reports • Use _trackPageview() and _trackEvent() for Flash event tracking • Allows side by side comparison and may be applied to • Explorer Option: Hierarchy of data tables linked by historical data • Event Tracking elements: categories, actions, labels clickable rows (drill down) • Flat Table Option: Single table that shows all data Blast Analytics & Marketing Questions? Toll Free: (888) 252-7866 | Email: Sales@BlastAM.com Email or call me at (916) 724-6706 if you need help. |2 www.blastam.com | www.blastam.com/blog
  • 3. Google Analytics RegEx Reference Guide from Blast Analytics & Marketing Anchors Filter Group Accessors Ranges and Groups ^ Start of line (^site matches site, not mysite) $Ax Access group x in field A (e.g. $A1) (a|b) a or b (case sensitive) thank(s|you) $ End of line (site$ matches site, not sites) $Bx Access group x in field B (e.g. $B1) (...) Group, e.g. (keyword) (?...) Passive group, e.g. (?:keyword) Shorthand Character Classes Quantifiers [abc] Range (a or b or c) $*Ax Zero or more (greedy) [^abc] Negative range (not a or b or c) s White space character *? Zero or more (lazy) [A-Z] Uppercase letter between A and Z S Non-white space character + One or more (greedy) [a-z] Lowercase letter between a and z d Digit character (same as [0-9] +? One or more (lazy) [0-7] Digit between 0 and 7 D Non-digit character w Word (same as [A-Z a-z- 0-9]) ? Zero or one (greedy) ?? Zero or one (lazy) Sample Patterns W Non-word (e.g. punctuation, spaces) {X} Exactly X (e.g. 5) 199.212.121.123 IP Match Example: d {1,5}s w*matches”235 Market” {X,} X or more (e.g. 5) ^199.212.121.([1-9]|1[0-9|2[0-5])$ IP Range (.1-25) Metacharacters {X, Y} Between X and Y (e.g. 1 and 3) (lazy) ^/directory/(.*) Any page URLs starting with /directory/ Need to escape with backlash when you don’t want (brands*?term) character interpreted as RegEx function. Wildcards Brand term with or without whitespace between words ^ [ ] • Matches any single calendar ^brands+[^cf] $ ( ) Key phrases starts with ‘brand’ and second word not Matches zero or more of previous item (bla*st starting with c or f * . { } matches blaast & blaaast) .aspx$ Like asterisk, but must match at least one * + ? URLs ending in ‘.aspx’ + previous item (bla+st matches blaast, not | - blast) ORDER-d{6} Matches zero or one of previous item (bin?g “ORDER-” followed by a six digit ID ? matches both bing and big) (?:?|&)utm=([^&$]+) | a|b Matches a or b Value of ‘utm’ querystring parameter RegEx Creative Credit: Jay Taylor & Google Blast Analytics & Marketing Questions? Toll Free: (888) 252-7866 | Email: Sales@BlastAM.com Email or call me at (916) 724-6706 if you need help. |3 www.blastam.com | www.blastam.com/blog