The document outlines a design process for improving bike lanes in Ann Arbor, Michigan. It involved observing traffic, interviewing cyclists, developing solutions, and prototyping ideas. Their proposed solution includes raised, protected bike lanes with rumble strips and proximity sensors to alert drivers and allow safer turns at intersections while keeping cyclists in their own dedicated space. The goal is to improve safety for commuters on busy roads by addressing the speed differential between bikes and cars.
3. “
“ When there’s no bike lane on a narrow
road, you better take the sidewalk or
you’ll be run over ”
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4. Guiding Statement
Commuters need to have their own, continuous,
protected space because the speed differential and traffic
congestion of Ann Arbor roads are problematic
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5. Elevation
Raised bike lanes with
sloped curb adds a
physical barrier between
cyclists and motorists.
Rumble Strips
Both an auditory and
physical alert, rumble
strips warn drivers of
potential cyclists on
high-speed roads.
Our Solution
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6. Proximity Sensor
Bicycle icon flashes
when a cyclist
approaches an
intersection, so that cars
do not cut them off via
the right turn lane.
Our Solution
Signaled Intersections
Cyclists may exit the bike
lane for a left turn via the
incline, following a dotted
path to the next street’s
bike lane.
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7. Saving Time &
Cost
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Same Space
Although construction is
necessary to implement
elevation, city planners
would not have to
accommodate more
space for bike lanes.
Trouble Areas
We can save costs by
only implementing this
solution where
necessary (high speed
and high traffic roads)
Satisfies Users
Our extensive research
ensures that we are
tackling the right
problem, and have found
the optimal solution to
that problem.
11. Interception
Interviews
cyclists in key traffic areas
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Context
○ How often do you bike around Ann Arbor?
○ Why do you bike around Ann Arbor? What is your purpose?
Safety
○ How seriously do you take safety on the road? Why is that?
○ What is it that makes you feel safe when biking on the road? Example?
Bike Lane Usage
○ What are your most frequent routes?
○ Does the availability of bike lanes impact your route?
Conclusion
○ If you could change anything about Ann Arbor’s bike lanes, what would it
be?
12. Formal
Interviews
recreational & commuter
cyclists; AATA director
Context
○ How often do you bike around Ann Arbor?
○ Why do you bike around Ann Arbor? What is your purpose?
Safety
○ How seriously do you take safety on the road? Why is that?
○ What is it that makes you feel safe when biking on the road? Example?
○ Does the safety of bike lanes on roads influence your route?
Bike Lane Usage
○ What are your most frequent routes?
○ Does the availability of bike lanes impact your route?
○ How often do you have to resort to using sidewalks or taking an entirely
different route because of these concerns?
○ How would you describe your relationship with drivers and
pedestrians?
Conclusion
○ If you could change anything about Ann Arbor’s bike lanes, what
would it be?
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13. How Might We…
saturation & group
POV mad lib
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We used how might we statements to
brainstorm possible solutions on post-its.
We then arranged them in a “[user] needs
[user needs] because [reasoning]” format
to organize our thoughts and ideas.
14. Feedback
Capture Grid
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We used the interception interview
method to capture feedback on our
proposed solution in new ways.
The feedback capture grid is organized
by positives, changes, ideas, and
questions.
15. User Driven
Prototyping
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We asked cyclists to design their
perfect bike lane. We integrated
many of their ideas and sketches into
our final prototype.
Our Process
Every great idea begins with a great process. In our case, we first empathized with our target users to get to the root of the real problems with Ann Arbor bike lanes. We then worked side by side with those users to develop new ideas to tackle those problems.
We inspired creativity in our team using these innovative design thinking methods, making in-depth discoveries about the major pain points of Ann Arbor bike lanes, and how to fix them.
Defining the Problem
That process taught us that it’s all about perspective. When we first began our project, we thought users would care most about efficiency-- are there enough bike lanes? What are the most efficient routes through the city?
Our design thinking approach to this problem quickly corrected our direction before we even began prototyping. As you can tell from this quote from a user interview, the major pain point of Ann Arbor cyclists is not the availability of bike lanes, but the motorist-cyclist-pedestrian relationship. So we decided to fix just that.
Defining the Problem (cont.)
Our new approach tackles the real issue at hand, narrowing our scope so that we don’t put all our effort into solving the wrong problem.
The Pitch
After several iterations, we dropped and combined and revised ideas to come up with the perfect solution...
The Pitch
After several iterations, we dropped and combined and revised ideas to come up with the perfect solution...
Why It’s Profitable
Save time by not needing to redesign major roads.
Save costs by only tackling trouble areas.
Satisfies users based on extensive research and iteration.
In the end, we accomplished…
We have put a lot of research into the solution so that when we come to market, we have complete confidence that we are solving the right problems for our target consumers.
The Questions We Asked (Interception Interviews)
Revised Interview Questions
Focused more on safety and the driver/pedestrian/cyclist relationship