Brandraising Through
         Social Media
   Jenna Silverman & Farra Trompeter
                            Big Duck
                JDS Social Media Academy
                            March 5, 2013


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Are you on Twitter?
• Use #JDSacademy
• I’m @farra
• @bigduck works too




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Reasons Nonprofits
Communicate




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Takeaway
Consistency counts


Exercise
Layout your materials and review,
no agenda



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Photo by Tax Credit
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Positioning
The big differentiating idea
you strive to own in the
minds of your audiences




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Craft your positioning
and use it to inform
and evaluate your
communications.



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Personality
The overarching feeling
you want people to
associate with you.




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Define your
personality so you can
keep your tone and
style consistent.



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Takeaway
Positioning and personality can drive
your communications and connect it
all back to your mission
Exercise
Define your positioning and
personality as a team and then
assess your materials against them

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So, what about
social media?




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http://www.socialmediaexplorer.com/social-media-marketing/finding-your-brand-voice/   bigducknyc.com
http://www.socialmediaexplorer.com/social-media-marketing/finding-your-brand-voice/   bigducknyc.com
Facebook logo




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Tips for channels
Facebook
• Post historical content




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Tips for channels
Facebook
• Post old content
• Use your timeline photo




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Tips for channels
Facebook
• Post old content
• Use your timeline photo
• Post a picture that links to an article




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Tips for channels
Facebook
• Use your timeline photo
• Post old content
• Share pictures that links to an article
• Make it your own
• Use videos to bring your story to life




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Tips for channels
Twitter
• Host a Twitter chat




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Tips for channels
Twitter
• Host a Twitter chat
• Share content only on that platform




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Tips for channels
Twitter
• Host a Twitter chat
• Share content only on that platform
• Have fun with your tone




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Tips for channels
Twitter
• Have fun with your tone
• Host a Twitter chat
• Share content only on that platform
• Newsjack
• Make a vine of your elevator pitch




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Exercise
How would you rewrite your 5 most recent
posts to better reflect your brand




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Case studies




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Can you control your
brand in social media?




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Let go.
 •   You never had
     complete control over
     your message
 •   The conversation is
     happening, with or
     without you!
 •   Mistakes will happen




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Remember…
• Be consistent
• Use your positioning and
  personality to guide your content
• Be interactive and conversational
• Have fun
• Let go


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Resources
• Brandraising: How Nonprofits Raise
  Visibility and Money Through Smart
  Communications, Sarah Durham
  www.amazon.com
• Big Duck website
  http://www.bigducknyc.com
• Duck Call Blog
  http://www.bigducknyc.com/blog


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Resources
• Nonprofit Technology Network (NTEN)
  http://www.NTEN.org
• Nonprofit Social Media Decision Guide
  http://idealware.org/reports/nonprofit-
  social-media-decision-guide
• Finding Your Brand Voice
  http://www.socialmediaexplorer.com/soci
  al-media-marketing/finding-your-brand-
  voice/

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Contact Big Duck
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  facebook.com/bigduck
  twitter.com/bigduck




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Thanks!




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Big duck brandraisingthroughsocialmedia

Editor's Notes

  • #7 By 6:15What do you know about these brands? What are their reputations?Why is it we know them?ConsistencyLongevityEffective frequency
  • #8 Nonprofit brands are less recognizableWhy?Can you think of any others that should be up here? More complex- missions audiencesLess money to increase visibility/ build name recognition with
  • #12 Doing the same thing all the time can be dull, so most of us have a tendency to get creative10th anniverary logo- example of being creative and org-centric
  • #15 Not long ago there were only a few ways you could communicate with your donors: by phone, in person, or when you mailed them somethingFundraising and communicating was today and still is about relationships- but the ways you built and maintained relationships was simpler.
  • #16 Not long ago there were only a few ways you could communicate with your donors: by phone, in person, or when you mailed them somethingFundraising and communicating was today and still is about relationships- but the ways you built and maintained relationships was simpler.
  • #21 Core org stuffAdding posit and personality to it- they should inform all work, too in my world
  • #36 but they have very different personalities tooBeing clear what your org’s personality is and reinforcing it at all points of contact is a great tool:Language- design- color even channels you use(Ex: IJS Twitter)
  • #52 Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  • #54 Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  • #57 Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  • #59 Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  • #61 Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  • #63 Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel