Best & Fresh Restaurant aims to be a leader in healthy, delicious, and environmentally-friendly dining around the world. It guarantees to use only the finest ingredients in its recipes and educate customers about nutritious dishes. The restaurant chooses the highest quality, freshest foods and organic vegetables from its closed farms. It maintains clean premises and provides fair-priced, well-prepared meals to customers of all backgrounds, especially teenagers. The strategic plan is to improve staff skills through training, motivate employees, expand the business network, and raise funds to invest capital and cut costs.

1. Our company members :
 Tong Tran Thanh Phuong – CEO
 Tran Huu Minh Quan – HR Manager
 Cao Dang Khoa – Finance Manager
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com

2. Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com

3. MISSION STATEMENT
Our Restaurant
Best & Fresh Restaurant is leader in healthy, delicious, environment friendly restaurant around the
world. We guarantee to bring all the finest ingredients in our recipes. We want to make our customers
have knowledge about the delicious dishes but it’s still good for your health.
Why Our Restaurant Unique?
Our restaurant always chooses the best for our customers. We sell the food that meets the highest
standard of quality, freshness and we also combine all of our recipes with nature by creating more and
more healthy food. Moreover, we also have closed chain factory which is used for generating organic
vegetable. We ensure that each guest receives prompt, professional, friendly and courteous service.
Our restaurants maintain clean, comfortable and well maintained premises for our guests and staff
and provide at a fair price - nutritional, well-prepared meals - using only quality ingredients.
Our Customer
We aim at all customers, who want to have a good heath and enjoy our brand new dishes and
especially teenagers who have a bad eating habit. We also have principle:” Customers is King”.
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com

4. JOB DESCRIPTION FOR SERVER
PREPARE RESTAURANT FOR DINING by
Cleaning tables in an assigned area of the restaurant
Arranging the china, silverware, napkins, glassware, and centerpieces
Stocking and maintaining serving area
MAINTAIN FOOD AND RESTAURANT SAFETY AND SANITATION by
Adhering to safe handling of food and utensils according to Hazard Analysis and
Critical Control Point (HACCP) guidelines
Attending to accident prevention
Being prepared for unforeseen accidents and emergencies.
INITIATE THE DINING EXPERIENCE FOR GUESTS by
Making guests feel welcome, comfortable, and important
Maintaining an atmosphere of hospitality
Working as a team member with coworkers for smooth restaurant operation
HELP GUESTS MAKE FOOD AND BEVERAGE SELECTIONS by
Presenting the menus
Suggesting special food and beverages
Offering cocktails and suggesting wine
Answering questions
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com

5. SUBMIT FOOD AND BEVERAGE ORDERS TO KITCHEN AND BAR by
Taking the order
Identifying dietary requests
Submitting the order to the kitchen and bar
Timing the meal
SERVE THE MEAL by
Staging meal according to prescribed rules of service
Serving beverages, cocktails, or beer
Opening and serving wines
Picking up, garnishing, and serving food
Providing any meal accompaniments
MONITOR THE MEAL IN PROGRESS by
Inquiring of needs
Replenishing utensils
Refilling water, reordering more beverages
Removing completed courses
Adhering to alcohol control policies
CONCLUDE THE DINING EXPERIENCE by
Totaling charges and presenting the guest check
Accepting and settling payment
Taking leave of guests and inviting them back again
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com

6. ADVERTISEMENT
• Commercial on TVs, Internet, public media.
• Flyer, Procedure
• Relationship between friend and relative.
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com

7. Code Of Ethics
1. We consider moral as an inevitable factor in caring on any duties & talking decisions. We try to follow the
highest standards based on Sincerity, generosity, conscientious.
2. We carry on the affairs individually & groups to bring about validity to our company.
3. We at all times spend all of our energy & resources towards production and services to guarantee our
success against our competitor.
4. We behave equally towards all our guests all race religion, nationally and beliefs.
5. We offer all our services & productions in highest standard with perfect constancy.
6. We provide a safe & sanitary environment for all our guests and personal.
7. We try to stay for good at highest position & in majority in word, practice ethic affairs.
8. We promote knowledge, education experience and motivation for all the staff in order to do their duties
in a higher standard.
9. We provide equal opportunities for anyone to carry on their duties and all the staff which is working in
similar level would be evaluated no differently.
10. We fully try to protect the natural environment and resources while carry on our duties.
11. We are looking for a fair share of income, no more or less.
12. Customers stand on the head of our organizational chart.
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com

8. Code Of Ethics
1. We consider moral as an inevitable factor in caring on any duties & talking decisions. We try to follow the
highest standards based on Sincerity, generosity, conscientious.
2. We carry on the affairs individually & groups to bring about validity to our company.
3. We at all times spend all of our energy & resources towards production and services to guarantee our
success against our competitor.
4. We behave equally towards all our guests all race religion, nationally and beliefs.
5. We offer all our services & productions in highest standard with perfect constancy.
6. We provide a safe & sanitary environment for all our guests and personal.
7. We try to stay for good at highest position & in majority in word, practice ethic affairs.
8. We promote knowledge, education experience and motivation for all the staff in order to do their duties
in a higher standard.
9. We provide equal opportunities for anyone to carry on their duties and all the staff which is working in
similar level would be evaluated no differently.
10. We fully try to protect the natural environment and resources while carry on our duties.
11. We are looking for a fair share of income, no more or less.
12. Customers stand on the head of our organizational chart.
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com

9. CEO
Ms.Phuong
Director of
Food and
beverage
Mr.A
Finencial
Manager
Mr.Khoa
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com
HR
Manager
Mr.Quan
Sales rep Sales rep Accounta
nt
Sales
Manager Clerk Staff
Manager
Customer
service
Mr.B
Staff Chief Delivery
Guy
Oganization Chart

10. STRATEGIC PERSON PLAN
-Company is small.
-C.E.O lacks of relationship.
-C.E.O lack of many ideas.
-C.E.O must build a company structure
better, closer.
-Should often create new ideas and
pans.
-Expanding networking
-Regular survey market and employee’s.
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com
-Having much capital
-Decrease Company
cost least low.
-Earn much profit as
soon as possible.

11. STRATEGIC PERSON PLAN
-Departments lack of professional
employees.
-Responsibility and quality of staffs
are not best yet
-Opening different trainings to improve
staff’s skills.
-Motivating employees.
-Opening opportunities and setting goals
for employees.
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com
-Employee’s
performance becomes
most professtional.
-Employee’s standard
become best.

12. STRATEGIC PERSON PLAN
-Company lacks of a lot of capital
and benefit.
-Company must pay many fees in
first few years.
-Cut running cost.
-Capital mobilization and raising that
capitals.
-Raise funds.
-Determine plans exactly to invest
capital correctly
Tel : +8438.888888 1 Dong Khoi st., Dis .1. www.BFRestaurant.com
-Having much capital
-Decrease Company
cost least low.
-Earn much profit as
soon as possible.