Wisdom NuggetsThese nuggets are designed to deliver a BEST PRACTICES structure to the discussion or presentation of a topic. Keep them handy for job interviews, daily job performance, and even your personal life.From the folks at - www.jobsuccess.org© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
Topics10 Sales Dazzlers10 Worst Workplace Habits21st Century Leader-I21st Century Leader-II5 Art of War Factors5 Creativity Ingredients5 Essentials for Victory5 Leadership Faults5 Procrastination Signs5 Sales Sins5 Self-Esteem Boosters6 Conflict Management Steps6 Keys to Ethical Success6 Listening Skills© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
10 Sales DazzlersByDanielle Kennedy 1. Mind your manners. 2. Don't show off. 3. Keep your promises 4. Show your reliability 5. Do something extra 6. Keep in contact 7. Plan unique parties 8. Respect your customers 9. Be approachable 10. Use memory power© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
10 Worst Workplace HabitsHarriet Schecter1. Don't return phone calls.2. Don't answer correspondence.3. Be unreliable.4. Miss deadlines.5. Lose paperwork.6. Borrow without returning.7. Repeatedly reschedule.8. Missing appointments/meetings.9. Show up unprepared.10. Always show up late.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
21st Century Leader-IDenis Waitley, Ph.D.1. Act self-employed on team.2. Be flexible despite surprises.3. Be proactive about health.4. Assess your natural gifts.5. Continue your education.6. Be technologically proficient.7. Be a global networker.8. Use the Internet.9. Use sound financial practices.10. Control your family time.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
21st Century Leader-IIDenis Waitley, Ph.D.1. Allow for rest/relaxation,2. Identify personal role-model.3. Set up home resource center.4. Assess your personal ethics.5. Be your own best friend.6. Balance high-tech vs. high-touch.7. Be proactive about life.8. Cherish customer relationships.9. Keep your life in balance.10. Write personal mission statement.11. Put passion before pension.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
5 Art of War FactorsSun Tzu1. The Moral Law2. Heaven3. Earth4. The Commander5. Method/Discipline© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
5 Essentials for VictorySun Tzu1. Knows when to/not to fight.2. Handles superior/inferior forces.3. Has same spirit throughout ranks.4. Takes the enemy unprepared.5. Has the unimpeded capacity.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
5 Leadership FaultsSun Tzu1. Recklessness 2. Cowardice 3. Hasty temper 4. Sensitivity to shame5. Excessive worry© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
5 Procrastination SignsAnthony Parinello1. Perfectionism2. Frustration3. Fear of failure4. Physical discomfort5. Indecisiveness© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
5 Sales Sins Bill Brooks 1. Failure to prospect 2. Failure to innovate 3. Failure to listen 4. Failure to anticipate 5. Failure to focus on results© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
5 Self-Esteem BoostersAndrea Nierenberg1. Find supportive people.2. Do what you want to do.3. Negotiate conflict.4. Encourage others' growth.5. Make plans/set goals.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
SMART Goal Setting1. Specific Goals, e.g. Weigh 150 LB in six months2. Measurable, e.g. Hold SIX events in this quarter3. Attainable, e.g. increase sales by 15%, not 50%4. Realistic, e.g. you are both willing and able to identify with goals5. Timed Goals, e.g. Complete product roll out by December 1The probability that an arrow strikes a deer does not lie in the bow, the arrow or in the deer, rather it lies in the bowman’s mind.- Bart Kosko© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
6 Conflict Management StepsDiane DiCarlo1. Remove emotional charge.2. Identify problem/causes.3. Generate alternatives.4. Select/implement best option.5. Establish commitment.6. Follow up.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
6 Keys to Ethical SuccessFrank Bucaro1. Experience2. Training3. Hindsight4. Intuition 5. Connection6. Self-Esteem© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
6 Listening SkillsTony Alessandra, Ph.D.1. Concentrate.2. Acknowledge.3. Research.4. Exercise emotional control.5. Sense nonverbal messages.6. Structure sensitivity© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
5 Creativity IngredientsBill Brooks1. Keep an uncluttered mind.2. Good input = great output.3. Avoid either/or thinking.4. An appetite for unusual.5. Ability to concentrate.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
More Topics6 Sales Roadblocks10 Commandments of Comedy7 Steps to Marketing Creativity7 Words to Forget8 Words to Remember9 Customer Service AbilitiesAccountability PartnershipsAchieving ExcellenceAttending Business MealsBusiness Growth-1Business Growth-2Business Meal TipsBusiness Writing Tips© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
6 Sales RoadblocksAndrea Nierenberg 1. Your ego 2. Being impatient 3. Making false assumptions 4. Being too informal 5. Customer losing interest 6. Forgetting customer's viewpoint© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
10 Commandments of ComedyMarjorie Brody1. Practice your jokes.2. Test your material.3. Be appropriate.4. Use personal stories.5. Use humor as a surprise.6. Ease silence with humor.7. Don't laugh too much.8. Remember the punch line.9. Avoid cruelty/vulgarity.10. Be regionally appropriate.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
7 Steps to Marketing CreativityJ. Conrad Levinson1. Find product's drama.2. Turn drama into benefit.3. State benefits believably.4. Get people's attention.5. Motivate audience to action.6. Communicate clearly.7. Compare marketing/creative strategy.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
7 Words to ForgetWally Amos1. Regret2. If 3. Worry4. But5. Cannot6. Problems7. Try© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
8 Words to RememberWally Amos1. Change 2. Become 3. Acceptance 4. Happiness 5. Laughter 6. Nourishment 7. Desire 8. Friendship© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
9 Customer Service AbilitiesScott McKain1. Accessibility2. Approach-ability3. Reliability4. Customizability5. Upgrade-ability6. Disposability7. Deliverability8. Remarkability9. Enjoyability© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Secrets of Goal Setting1. Write clear and measurable goals.2. Create a specific action plan for each goal.3. Read your goals daily and visualize yourself accomplishing them.4. Reflect on your progress to see if you are on target.5. Revise your action plans if needed.6. Celebrate your accomplishments!The probability that an arrow strikes a deer does not lie in the bow, the arrow or in the deer, rather it lies in the bowman’s mind.- Bart Kosko© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
Accountability PartnershipsElizabeth Jeffries1. Choose the right partner2. Set a specific time frame3. Keep an accountability journal4. Communicate weekly5. Delineate specific actions6. Report progress weekly7. Set new action steps8. Encourage each other© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Achieving Excellence Denis Waitley 1. Learn from the past 2. Live in the present 3. Keep a balanced life 4. Do your best 5. Win with others 6. Broaden your perspective 7. Cultivate eagle's vision. 8. Problems = opportunities 9. Provide quality service 10. Make everyone benefit© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Knowledge is to be shared…Share the link for this Powerpoint with a colleagueWant to download the PowerPoint slides? See the link below © Copyright         www.jobsuccess.orgAccess 600 more tips like this one FREE via www.jobsuccess.org/newsletter.html
7 Partnership QuestionsRon E. Karr1. What are the parties' objectives?2. What's the starting point?3. What's viable?4. What's the action plan?5. Who's involved?6. What's the measurement process?7. What follows the agreement?© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Attending Business MealsFrom the works ofDana May Casperson1. Confirm meeting.2. Arrive on time.3. Come prepared (business cards, agenda, etc.)4. Sit only when asked.5. Stick to business topics.6. Let host suggest menu.7. Be prepared to pay.8. Send formal thank you.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Business Growth-1Jim Cathcart 1. Notice more, be open to adapting and changing beliefs2. Give more  (participate in community projects)3. Increase profits  (with integrity)4. Deliver value, aspire to be a role model5. Be flexible 6. Tap existing markets 7. Focus on creating a market presence© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Business Growth-2Jim Cathcart 1. Develop pipeline 2. Strategic alliances 3. New markets 4. Referrals 5. Serve community 6. Support industry 7. Genuinely care© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Business Meal TipsDana May Casperson 1. Swallow before speaking 2. Give guest full attention 3. Turn off cell phone 4. Don't table hop 5. Keep conversations appropriate 6. Don't interrupt 7. Avoid alcohol© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Business Writing Tips Richard A Farr, Ph.D. 1. Make a plan 2. Conclusion mirrors intro 3. Avoid jargon. 4. Use familiar language 5. Edit ruthlessly 6. Mistrust spell-checker 7. Mistrust grammar-checker 8. Proofread. 9. Read it aloud.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Change Your AttitudeBased on the work of Wally Amos 1. Let go of yesterday – embrace the present2. Use a positive perspective 3. Focus on solutions, results, and service4. Embrace new experiences 5. Shed negative beliefs 6. Persevere! 7. Practice forgiveness and living in gratitude8. Choose happiness over anger and sulking9. Avoid poor me attitude or pity parties10. Admit you were wrong© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Choose the Right RecruiterFrom the works of Darrell W. Gurney, CPC, JCTC1. Ability to listen2. Trustworthy3. Influence and clout4. Qualifying credentials (CPC, CSAM)5. Technological systems savvy6. The correct specialty© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Coach-Manager RolesFrom the work of Caterina Rando, M.A., M.C.C.1. Facilitator2. Mediator3. Motivator4. Visionary5. Champion6. Counselor7. Consultant8. Taskmaster9. Role Model© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Cold Calling Success TipsWendy Weiss1. Constant calls.2. Know your material.3. Rehearse before dialing.4. Practice on less important leads.5. Stay calm.6. Assume differing priorities.7. Know you can't control prospect.8. Make it a game.9. Have fun.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Confidence BoostersAnthony Parinello1. Hear your inner voice.2. Build productive alliances.3. Don't demand perfection.4. Share what you know.5. Give compliments.6. Accept compliments.7. Take on a tough job.8. Schedule quiet time.9. Let go of grudges.10. Stand your ground.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Confidence BuildersJudith Briles, Ph.D.1. Follow your passion..2. Seek positive energy.3. Break the rules.4. Keep on learning.5. Accept help from others.6. Accept failure.7. Expect the unexpected.8. Accept credit.9. Stay connected in crisis.10. Show courage.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Copywriter's Magic Words David Garfinkel 1. Free 2. You/your 3. Announcing 4. Introducing 5. New 6. Secrets 7. How to 8. Guaranteed 9. Magic 10. EasyUse these words in your subject line to capture interest© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Customer CommunicationAndrea Nierenberg 1. Personalized questionnaire 2. Educated customers 3. Share news 4. Include personal notes 5. Send informational reminders 6. Send tradeshow postcards 7. Vary your techniques 8. Make customers feel important© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Customer Service-EmailBill Ringle 1. Control frequency 2. Provide choices 3. Educate customers 4. Engender community 5. Promote conversation 6. Visual comfort 7. Maintain continuity© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Dealing with CreepsAndrea Nierenberg1. Define the problem.2. Acknowledge the problem,3. Share your experience.4. Be patient.5. Be willing to walk away.6. Consider person might be right.7. Edit your comments.8. Disarm the situation.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Delivering Bad NewsDiane DiResta1. Do it quickly2. Accept responsibility3. Be honest4. Choose appropriate venue5. Listen© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Diversify Your OrganizationOdette Pollar 1. Good communication 2. Vision and strategy 3. Realistic goals 4. Positive bottom line 5. Company-wide perspective 6. Senior Management Commitment 7. Include Everyone© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Dress for SuccessPeter Thomas1. Be conservative.2. Choose classic colors.3. White or pastel shirts.4. Be appropriate.5. Know your body type.6. Conservative jewelry.7. Match customer's style.8. Invest in your wardrobe.9. Keep it simple.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Effective DelegationRandall Ponder 1. Decide what to delegate 2. Choose right person 3. Communicate the task 4. Give responsibility/authority 5. Check progress 6. Evaluate results© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Employee Empowering MechanismsCynthia Scott/Dennis Jaffe 1. Cross training 2. Job rotation 3. Task force participation 4. Delegation 5. Job enrichment© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Facilitating a VideoconferenceJan D'Arcy 1. Start on time.2. State conference purpose.3. Explain interaction rules.4. Introduce participants.5. Review the agenda.6. Encourage participation.7. Stimulate evaluation.8. Maintain the focus.9. Resolve any conflicts.10. Summarize the progress.11. Define action steps/time frame.12. Schedule next conference.13. End on time.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Fearless SellingDanielle Kennedy1. Embrace uncertainty.2. Eliminate what if.3. Control your stress.4. Live in the present.5. Be confident always.6. Sell to serve others.7. Ignore the fast buck.8. Follow gut instincts.9. Befriend your fear.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Gathering Pre-Call DataBill Brooks1. Internet/website2. Other salespeople3. Prospect's annual report4. Press releases/articles5. Prior sales records6. Internal advocates7. Trade/professional associations8. Networking sources© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Get Phone Messages ReturnedHarriet Schecter 1. Be prepared 2. Be precise 3. Be provocative 4. Be pleasant 5. Be persistent© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Getting Past Negotiating ImpasseJim Hennig, Ph.D.1. Call a recess.2. Recap or summarize.3. Express your feelings.4. Introduce another issue.5. Reach agreement in principle.6. Disclose something.7. Offer something of value.8. Appeal to an ally.9. Use humor.10. Illustrate on paper.11. Change the shape of the money.12. Change the negotiator.13. Offer a guarantee.14. Appoint a committee.15. Use an arbitrator.16. Postpone decision.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Goal AchievementBill Brooks 1.Believe you'll succeed 2.Manage your time 3.Set new goals 4.Be self-disciplined 5.Have goal partners 6.Be tough-minded 7.Bounce back© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Goal WorksheetTony Alessandra1. Define your goal2. Examine obstacles3. What's in it for me?4. Plan your action5. Set a target date6. Define goal measurement© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Greeting Walk-In CustomersJeff Mowatt1. Recognize them.2. Ask if they've been in before.3. Ask about the weather.4. Compliment appropriately.5. Use a conversation piece.© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Group PresentationsDiane DiResta 1. Act like a team 2. Prepare/rehearse 3. Appoint leader/moderator 4. Assign roles 5. Provide agenda 6. Create transitions 7. Time each segment 8. Focus on audience 9. Don't interrupt 10. Plan the closing© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Guerrilla Managers Think...William McCurry1. Consistent2. Congruent3. Confident4. Involvement5. Measurement6. Investment7. Intent8. Contentment9. Commitment10. Excitement11. Assortment12. Convenient13. Patient14. Subsequent15. Persistent© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Guerrilla Marketing Program Secrets J. Conrad Levinson 1. Commitment to program 2. Program is investment 3. Consistency breeds confidence 4. Multi-tiered approach 5. After-sale campaign 6. Engender consumer convenience 7. Create amazement 8. Measure effectiveness 9. Business interdependence 10. Technology armament© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Guiltless ResolutionsLin Morel 1. Identify your wants 2. Visualize results 3. Use self-talk to reinforce results 4. Keep a journal 5. Forgive yourself 6. Forgive others© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Handle HolidaysC. Leslie Charles 1. Keep spirit all month 2. Slow down 3. Remember loved ones 4. Donate to charity 5. Smile at furor 6. Budget your spending 7. Enjoy gift-giving 8. Ignore family strife 9. Alone? Seek others 10. Exhibit month-long goodwill© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Blake Mouton Managerial Grid1. Are you more concerned about people or performance goals?2. Country club types care about people, less about goals3. Effective team leaders care about both – people & goals.4. Impoverished types care about neither (except themselves)5. Produce or perish types care about goals, less about people6. Middle of the road plod alongA life lived with integrity - even if it lacks the trappings of fame and fortune is a shinning star in whose light others may follow in the years to come. – Denis Waitley© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
L. Bassie – Key Human Capital FactorsMore details at:www.jobsuccess.org/lbassie.pdfAnd other excellent resources atMcBassie & Co’s website© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Laurie Bassie is a renowned expert in the field of organizational performance. Her work has shown there are 5 key areas to achieving superior performance at the organization level:Leadership Practices – clear goals, care for employees, drive and passion in everythingEmployee Engagement – how committed are the employees?Workforce Optimization – are they deployed in an optimal way?Learning Capacity – is learning (from mistakes) encouraged?Knowledge Accessibility – how is information shared?
BrainstormingZOOM to 200% to catch the details© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Change Management ModelZOOM to 200% to catch the details© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Change Management , #1© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.orgZOOM to 200% to catch the details© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Communication ProcessZOOM to catch the details© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Company ProfileModel on how to gather data on a company prior to your job interview© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Decision MakingZOOM to catch the details© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Deepak Chopra: 7 Laws of Spiritual SuccessClassroom notes available atwww.jobsuccess.org/chopra.pdf© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Chopra – Mapping to CompetenciesZOOM to catch the details© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
EFQM ModelZOOM to catch the details© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
John Maxwell: 21 Irrefutable laws of LeadershipFor more:www.jobsuccess.org/maxwell.pdf© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Knowledge Sharing ProcessZOOM to catch the details© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Kouzes & Posner: Leadership ChallengeFor more www.jobsuccess.org/leadership.pdf© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Lencioni: Five Dysfunctions of a teamFor more infowww.jobsuccess.org/lencioni.pdf© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Manage a meeting© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Manage a meeting, #2© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Objective Setting Process© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Pangali: Personal Life Success FactorsFor more infowww.jobsuccess.orgsuccessfactors.pdf© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Pangali: Professional Life Success Factors© Copyright  2006 - 2009       www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Performance Evaluation© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
SWOT AnalysisSorry guys – view with magnification!© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
5WH AnalysisKnowledge and wisdomView with magnification of 200% or more© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Scholtes: New Competencies of LeadershipFor more infowww.jobsuccess.org/scholtes.pdf© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Steven Covey: 7 Habits of Highly Successful Peoplewww.jobsuccess.org/covey.pdf© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
Sun Tzu: The Art of WarUse Magnification of 125% or moreThis is a summary of the Art of War book, to help you recall key points.You can read the full book, free on the Internet (Google Books) © Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
OK, we have 500 moreWe have lists of nuggets for Project Managers, IT Professionals, Data Security, Healthcare professionals, Manufacturing, Services, Marketing, Sales, Finance, Law, …All FREEAt www.jobsuccess.org , via the newsletter© Copyright         www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html

Best Practices Tips for Job Interviews and Personal Success

  • 1.
    Wisdom NuggetsThese nuggetsare designed to deliver a BEST PRACTICES structure to the discussion or presentation of a topic. Keep them handy for job interviews, daily job performance, and even your personal life.From the folks at - www.jobsuccess.org© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
  • 2.
    Topics10 Sales Dazzlers10Worst Workplace Habits21st Century Leader-I21st Century Leader-II5 Art of War Factors5 Creativity Ingredients5 Essentials for Victory5 Leadership Faults5 Procrastination Signs5 Sales Sins5 Self-Esteem Boosters6 Conflict Management Steps6 Keys to Ethical Success6 Listening Skills© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
  • 3.
    10 Sales DazzlersByDanielleKennedy 1. Mind your manners. 2. Don't show off. 3. Keep your promises 4. Show your reliability 5. Do something extra 6. Keep in contact 7. Plan unique parties 8. Respect your customers 9. Be approachable 10. Use memory power© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 4.
    10 Worst WorkplaceHabitsHarriet Schecter1. Don't return phone calls.2. Don't answer correspondence.3. Be unreliable.4. Miss deadlines.5. Lose paperwork.6. Borrow without returning.7. Repeatedly reschedule.8. Missing appointments/meetings.9. Show up unprepared.10. Always show up late.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 5.
    21st Century Leader-IDenisWaitley, Ph.D.1. Act self-employed on team.2. Be flexible despite surprises.3. Be proactive about health.4. Assess your natural gifts.5. Continue your education.6. Be technologically proficient.7. Be a global networker.8. Use the Internet.9. Use sound financial practices.10. Control your family time.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 6.
    21st Century Leader-IIDenisWaitley, Ph.D.1. Allow for rest/relaxation,2. Identify personal role-model.3. Set up home resource center.4. Assess your personal ethics.5. Be your own best friend.6. Balance high-tech vs. high-touch.7. Be proactive about life.8. Cherish customer relationships.9. Keep your life in balance.10. Write personal mission statement.11. Put passion before pension.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 7.
    5 Art ofWar FactorsSun Tzu1. The Moral Law2. Heaven3. Earth4. The Commander5. Method/Discipline© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 8.
    5 Essentials forVictorySun Tzu1. Knows when to/not to fight.2. Handles superior/inferior forces.3. Has same spirit throughout ranks.4. Takes the enemy unprepared.5. Has the unimpeded capacity.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 9.
    5 Leadership FaultsSunTzu1. Recklessness 2. Cowardice 3. Hasty temper 4. Sensitivity to shame5. Excessive worry© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 10.
    5 Procrastination SignsAnthonyParinello1. Perfectionism2. Frustration3. Fear of failure4. Physical discomfort5. Indecisiveness© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 11.
    5 Sales SinsBill Brooks 1. Failure to prospect 2. Failure to innovate 3. Failure to listen 4. Failure to anticipate 5. Failure to focus on results© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 12.
    5 Self-Esteem BoostersAndreaNierenberg1. Find supportive people.2. Do what you want to do.3. Negotiate conflict.4. Encourage others' growth.5. Make plans/set goals.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 13.
    SMART Goal Setting1.Specific Goals, e.g. Weigh 150 LB in six months2. Measurable, e.g. Hold SIX events in this quarter3. Attainable, e.g. increase sales by 15%, not 50%4. Realistic, e.g. you are both willing and able to identify with goals5. Timed Goals, e.g. Complete product roll out by December 1The probability that an arrow strikes a deer does not lie in the bow, the arrow or in the deer, rather it lies in the bowman’s mind.- Bart Kosko© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
  • 14.
    6 Conflict ManagementStepsDiane DiCarlo1. Remove emotional charge.2. Identify problem/causes.3. Generate alternatives.4. Select/implement best option.5. Establish commitment.6. Follow up.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 15.
    6 Keys toEthical SuccessFrank Bucaro1. Experience2. Training3. Hindsight4. Intuition 5. Connection6. Self-Esteem© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 16.
    6 Listening SkillsTonyAlessandra, Ph.D.1. Concentrate.2. Acknowledge.3. Research.4. Exercise emotional control.5. Sense nonverbal messages.6. Structure sensitivity© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 17.
    5 Creativity IngredientsBillBrooks1. Keep an uncluttered mind.2. Good input = great output.3. Avoid either/or thinking.4. An appetite for unusual.5. Ability to concentrate.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 18.
    More Topics6 SalesRoadblocks10 Commandments of Comedy7 Steps to Marketing Creativity7 Words to Forget8 Words to Remember9 Customer Service AbilitiesAccountability PartnershipsAchieving ExcellenceAttending Business MealsBusiness Growth-1Business Growth-2Business Meal TipsBusiness Writing Tips© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
  • 19.
    6 Sales RoadblocksAndreaNierenberg 1. Your ego 2. Being impatient 3. Making false assumptions 4. Being too informal 5. Customer losing interest 6. Forgetting customer's viewpoint© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 20.
    10 Commandments ofComedyMarjorie Brody1. Practice your jokes.2. Test your material.3. Be appropriate.4. Use personal stories.5. Use humor as a surprise.6. Ease silence with humor.7. Don't laugh too much.8. Remember the punch line.9. Avoid cruelty/vulgarity.10. Be regionally appropriate.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 21.
    7 Steps toMarketing CreativityJ. Conrad Levinson1. Find product's drama.2. Turn drama into benefit.3. State benefits believably.4. Get people's attention.5. Motivate audience to action.6. Communicate clearly.7. Compare marketing/creative strategy.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 22.
    7 Words toForgetWally Amos1. Regret2. If 3. Worry4. But5. Cannot6. Problems7. Try© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 23.
    8 Words toRememberWally Amos1. Change 2. Become 3. Acceptance 4. Happiness 5. Laughter 6. Nourishment 7. Desire 8. Friendship© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 24.
    9 Customer ServiceAbilitiesScott McKain1. Accessibility2. Approach-ability3. Reliability4. Customizability5. Upgrade-ability6. Disposability7. Deliverability8. Remarkability9. Enjoyability© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 25.
    Secrets of GoalSetting1. Write clear and measurable goals.2. Create a specific action plan for each goal.3. Read your goals daily and visualize yourself accomplishing them.4. Reflect on your progress to see if you are on target.5. Revise your action plans if needed.6. Celebrate your accomplishments!The probability that an arrow strikes a deer does not lie in the bow, the arrow or in the deer, rather it lies in the bowman’s mind.- Bart Kosko© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html
  • 26.
    Accountability PartnershipsElizabeth Jeffries1.Choose the right partner2. Set a specific time frame3. Keep an accountability journal4. Communicate weekly5. Delineate specific actions6. Report progress weekly7. Set new action steps8. Encourage each other© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 27.
    Achieving Excellence DenisWaitley 1. Learn from the past 2. Live in the present 3. Keep a balanced life 4. Do your best 5. Win with others 6. Broaden your perspective 7. Cultivate eagle's vision. 8. Problems = opportunities 9. Provide quality service 10. Make everyone benefit© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 28.
    Knowledge is tobe shared…Share the link for this Powerpoint with a colleagueWant to download the PowerPoint slides? See the link below © Copyright www.jobsuccess.orgAccess 600 more tips like this one FREE via www.jobsuccess.org/newsletter.html
  • 29.
    7 Partnership QuestionsRonE. Karr1. What are the parties' objectives?2. What's the starting point?3. What's viable?4. What's the action plan?5. Who's involved?6. What's the measurement process?7. What follows the agreement?© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 30.
    Attending Business MealsFromthe works ofDana May Casperson1. Confirm meeting.2. Arrive on time.3. Come prepared (business cards, agenda, etc.)4. Sit only when asked.5. Stick to business topics.6. Let host suggest menu.7. Be prepared to pay.8. Send formal thank you.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 31.
    Business Growth-1Jim Cathcart1. Notice more, be open to adapting and changing beliefs2. Give more (participate in community projects)3. Increase profits (with integrity)4. Deliver value, aspire to be a role model5. Be flexible 6. Tap existing markets 7. Focus on creating a market presence© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 32.
    Business Growth-2Jim Cathcart1. Develop pipeline 2. Strategic alliances 3. New markets 4. Referrals 5. Serve community 6. Support industry 7. Genuinely care© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 33.
    Business Meal TipsDanaMay Casperson 1. Swallow before speaking 2. Give guest full attention 3. Turn off cell phone 4. Don't table hop 5. Keep conversations appropriate 6. Don't interrupt 7. Avoid alcohol© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 34.
    Business Writing TipsRichard A Farr, Ph.D. 1. Make a plan 2. Conclusion mirrors intro 3. Avoid jargon. 4. Use familiar language 5. Edit ruthlessly 6. Mistrust spell-checker 7. Mistrust grammar-checker 8. Proofread. 9. Read it aloud.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 35.
    Change Your AttitudeBasedon the work of Wally Amos 1. Let go of yesterday – embrace the present2. Use a positive perspective 3. Focus on solutions, results, and service4. Embrace new experiences 5. Shed negative beliefs 6. Persevere! 7. Practice forgiveness and living in gratitude8. Choose happiness over anger and sulking9. Avoid poor me attitude or pity parties10. Admit you were wrong© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 36.
    Choose the RightRecruiterFrom the works of Darrell W. Gurney, CPC, JCTC1. Ability to listen2. Trustworthy3. Influence and clout4. Qualifying credentials (CPC, CSAM)5. Technological systems savvy6. The correct specialty© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 37.
    Coach-Manager RolesFrom thework of Caterina Rando, M.A., M.C.C.1. Facilitator2. Mediator3. Motivator4. Visionary5. Champion6. Counselor7. Consultant8. Taskmaster9. Role Model© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 38.
    Cold Calling SuccessTipsWendy Weiss1. Constant calls.2. Know your material.3. Rehearse before dialing.4. Practice on less important leads.5. Stay calm.6. Assume differing priorities.7. Know you can't control prospect.8. Make it a game.9. Have fun.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 39.
    Confidence BoostersAnthony Parinello1.Hear your inner voice.2. Build productive alliances.3. Don't demand perfection.4. Share what you know.5. Give compliments.6. Accept compliments.7. Take on a tough job.8. Schedule quiet time.9. Let go of grudges.10. Stand your ground.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 40.
    Confidence BuildersJudith Briles,Ph.D.1. Follow your passion..2. Seek positive energy.3. Break the rules.4. Keep on learning.5. Accept help from others.6. Accept failure.7. Expect the unexpected.8. Accept credit.9. Stay connected in crisis.10. Show courage.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 41.
    Copywriter's Magic WordsDavid Garfinkel 1. Free 2. You/your 3. Announcing 4. Introducing 5. New 6. Secrets 7. How to 8. Guaranteed 9. Magic 10. EasyUse these words in your subject line to capture interest© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 42.
    Customer CommunicationAndrea Nierenberg1. Personalized questionnaire 2. Educated customers 3. Share news 4. Include personal notes 5. Send informational reminders 6. Send tradeshow postcards 7. Vary your techniques 8. Make customers feel important© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 43.
    Customer Service-EmailBill Ringle1. Control frequency 2. Provide choices 3. Educate customers 4. Engender community 5. Promote conversation 6. Visual comfort 7. Maintain continuity© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 44.
    Dealing with CreepsAndreaNierenberg1. Define the problem.2. Acknowledge the problem,3. Share your experience.4. Be patient.5. Be willing to walk away.6. Consider person might be right.7. Edit your comments.8. Disarm the situation.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 45.
    Delivering Bad NewsDianeDiResta1. Do it quickly2. Accept responsibility3. Be honest4. Choose appropriate venue5. Listen© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 46.
    Diversify Your OrganizationOdettePollar 1. Good communication 2. Vision and strategy 3. Realistic goals 4. Positive bottom line 5. Company-wide perspective 6. Senior Management Commitment 7. Include Everyone© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 47.
    Dress for SuccessPeterThomas1. Be conservative.2. Choose classic colors.3. White or pastel shirts.4. Be appropriate.5. Know your body type.6. Conservative jewelry.7. Match customer's style.8. Invest in your wardrobe.9. Keep it simple.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 48.
    Effective DelegationRandall Ponder1. Decide what to delegate 2. Choose right person 3. Communicate the task 4. Give responsibility/authority 5. Check progress 6. Evaluate results© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 49.
    Employee Empowering MechanismsCynthiaScott/Dennis Jaffe 1. Cross training 2. Job rotation 3. Task force participation 4. Delegation 5. Job enrichment© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 50.
    Facilitating a VideoconferenceJanD'Arcy 1. Start on time.2. State conference purpose.3. Explain interaction rules.4. Introduce participants.5. Review the agenda.6. Encourage participation.7. Stimulate evaluation.8. Maintain the focus.9. Resolve any conflicts.10. Summarize the progress.11. Define action steps/time frame.12. Schedule next conference.13. End on time.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 51.
    Fearless SellingDanielle Kennedy1.Embrace uncertainty.2. Eliminate what if.3. Control your stress.4. Live in the present.5. Be confident always.6. Sell to serve others.7. Ignore the fast buck.8. Follow gut instincts.9. Befriend your fear.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 52.
    Gathering Pre-Call DataBillBrooks1. Internet/website2. Other salespeople3. Prospect's annual report4. Press releases/articles5. Prior sales records6. Internal advocates7. Trade/professional associations8. Networking sources© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 53.
    Get Phone MessagesReturnedHarriet Schecter 1. Be prepared 2. Be precise 3. Be provocative 4. Be pleasant 5. Be persistent© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 54.
    Getting Past NegotiatingImpasseJim Hennig, Ph.D.1. Call a recess.2. Recap or summarize.3. Express your feelings.4. Introduce another issue.5. Reach agreement in principle.6. Disclose something.7. Offer something of value.8. Appeal to an ally.9. Use humor.10. Illustrate on paper.11. Change the shape of the money.12. Change the negotiator.13. Offer a guarantee.14. Appoint a committee.15. Use an arbitrator.16. Postpone decision.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 55.
    Goal AchievementBill Brooks1.Believe you'll succeed 2.Manage your time 3.Set new goals 4.Be self-disciplined 5.Have goal partners 6.Be tough-minded 7.Bounce back© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 56.
    Goal WorksheetTony Alessandra1.Define your goal2. Examine obstacles3. What's in it for me?4. Plan your action5. Set a target date6. Define goal measurement© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 57.
    Greeting Walk-In CustomersJeffMowatt1. Recognize them.2. Ask if they've been in before.3. Ask about the weather.4. Compliment appropriately.5. Use a conversation piece.© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 58.
    Group PresentationsDiane DiResta1. Act like a team 2. Prepare/rehearse 3. Appoint leader/moderator 4. Assign roles 5. Provide agenda 6. Create transitions 7. Time each segment 8. Focus on audience 9. Don't interrupt 10. Plan the closing© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 59.
    Guerrilla Managers Think...WilliamMcCurry1. Consistent2. Congruent3. Confident4. Involvement5. Measurement6. Investment7. Intent8. Contentment9. Commitment10. Excitement11. Assortment12. Convenient13. Patient14. Subsequent15. Persistent© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 60.
    Guerrilla Marketing ProgramSecrets J. Conrad Levinson 1. Commitment to program 2. Program is investment 3. Consistency breeds confidence 4. Multi-tiered approach 5. After-sale campaign 6. Engender consumer convenience 7. Create amazement 8. Measure effectiveness 9. Business interdependence 10. Technology armament© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 61.
    Guiltless ResolutionsLin Morel1. Identify your wants 2. Visualize results 3. Use self-talk to reinforce results 4. Keep a journal 5. Forgive yourself 6. Forgive others© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 62.
    Handle HolidaysC. LeslieCharles 1. Keep spirit all month 2. Slow down 3. Remember loved ones 4. Donate to charity 5. Smile at furor 6. Budget your spending 7. Enjoy gift-giving 8. Ignore family strife 9. Alone? Seek others 10. Exhibit month-long goodwill© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 63.
    Blake Mouton ManagerialGrid1. Are you more concerned about people or performance goals?2. Country club types care about people, less about goals3. Effective team leaders care about both – people & goals.4. Impoverished types care about neither (except themselves)5. Produce or perish types care about goals, less about people6. Middle of the road plod alongA life lived with integrity - even if it lacks the trappings of fame and fortune is a shinning star in whose light others may follow in the years to come. – Denis Waitley© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 64.
    L. Bassie –Key Human Capital FactorsMore details at:www.jobsuccess.org/lbassie.pdfAnd other excellent resources atMcBassie & Co’s website© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 65.
    Laurie Bassie isa renowned expert in the field of organizational performance. Her work has shown there are 5 key areas to achieving superior performance at the organization level:Leadership Practices – clear goals, care for employees, drive and passion in everythingEmployee Engagement – how committed are the employees?Workforce Optimization – are they deployed in an optimal way?Learning Capacity – is learning (from mistakes) encouraged?Knowledge Accessibility – how is information shared?
  • 66.
    BrainstormingZOOM to 200%to catch the details© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 67.
    Change Management ModelZOOMto 200% to catch the details© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 68.
    Change Management ,#1© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.orgZOOM to 200% to catch the details© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 69.
    Communication ProcessZOOM tocatch the details© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 70.
    Company ProfileModel onhow to gather data on a company prior to your job interview© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 71.
    Decision MakingZOOM tocatch the details© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 72.
    Deepak Chopra: 7Laws of Spiritual SuccessClassroom notes available atwww.jobsuccess.org/chopra.pdf© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 73.
    Chopra – Mappingto CompetenciesZOOM to catch the details© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 74.
    EFQM ModelZOOM tocatch the details© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 75.
    John Maxwell: 21Irrefutable laws of LeadershipFor more:www.jobsuccess.org/maxwell.pdf© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 76.
    Knowledge Sharing ProcessZOOMto catch the details© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 77.
    Kouzes & Posner:Leadership ChallengeFor more www.jobsuccess.org/leadership.pdf© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 78.
    Lencioni: Five Dysfunctionsof a teamFor more infowww.jobsuccess.org/lencioni.pdf© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 79.
    Manage a meeting©Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 80.
    Manage a meeting,#2© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 81.
    Objective Setting Process©Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 82.
    Pangali: Personal LifeSuccess FactorsFor more infowww.jobsuccess.orgsuccessfactors.pdf© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 83.
    Pangali: Professional LifeSuccess Factors© Copyright 2006 - 2009 www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 84.
    Performance Evaluation© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 85.
    SWOT AnalysisSorry guys– view with magnification!© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 86.
    5WH AnalysisKnowledge andwisdomView with magnification of 200% or more© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 87.
    Scholtes: New Competenciesof LeadershipFor more infowww.jobsuccess.org/scholtes.pdf© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 88.
    Steven Covey: 7Habits of Highly Successful Peoplewww.jobsuccess.org/covey.pdf© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 89.
    Sun Tzu: TheArt of WarUse Magnification of 125% or moreThis is a summary of the Art of War book, to help you recall key points.You can read the full book, free on the Internet (Google Books) © Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html
  • 90.
    OK, we have500 moreWe have lists of nuggets for Project Managers, IT Professionals, Data Security, Healthcare professionals, Manufacturing, Services, Marketing, Sales, Finance, Law, …All FREEAt www.jobsuccess.org , via the newsletter© Copyright www.jobsuccess.orgAccess 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html