indigo airlines

1. BEST DOMESTIC AIRLINE IN INDIA
KRISHNA MOHAN MISHRAKRISHNA MOHAN MISHRA
SECTION – K1624SECTION – K1624
ROLL NO.– A17ROLL NO.– A17

2. INDIGO AIRLINES
IndiGo is a low-cost airline headquartered at
Gurgaon , Haryana , India. It is the largest airline in
India in passengers carried, with a 39.8% market
share as of January 2017 and eighth largest carrier in
Asia with over 41 million passengers carried in 2016.
The airline operates to 46 destinations and is the
second largest low-cost carrier in Asia. It has its
primary hub at Indira Gandhi International Airport,
Delhi.
The airline was founded as a private company, by
Rahul Bhatia of InterGlobe Enterprises and Rakesh
Gangwal, a United States-based expatriate Indian in

3. WHY INDIGO IS BEST ?
Indigo has new flights and so bright & clean
cabins ,delicious food , good service and good
seats (Comfortable and spacious).
Beautiful and friendly air hostesses, mild
orange ambiance and helpful ground staff
.Cabin crew are courteous, aircraft is pretty
clean.
Food and emergency exit is chargeable.
Apart from all these indigo is known for its on

4. WHAT’S SPECIAL ?
IndiGo provide an inflight entertainment system
with a special technology which you can enable
on your smartphone.
On-board free meals is an appreciable feature .
Exclusive Christmas and New Year offers are
announced by the airline.
Providing free discount vouchers and extending
offers which are beneficial to passengers make
them distinct from others.

5. CLOSE COMPETITORS
Close competitors are –
1.Jet Airways
total market share = 19.8 %
Passenger Complaints in average : 1.4 % (No.
of Complaints/10,000 Pax)
2. Air India
total market share = 16.4 %
Passenger Complaints (average) :1.7 % (No.
of Complaints/10,000 Pax)

6. AWARDS AND ACHIEVEMENTS
IndiGo has won the following awards:
1).Best low-cost carrier by the Airline Passengers
Association of India (2007)
2).Best low-cost carrier at the Galileo Express Travel
Awards (2008).
3).Best low cost airline by CNBC Awaaz (2009, 2013)
4).Best low-cost carrier in C Asia/ India by SKYTRAX
(2012, 2013, 2014, 2015, 2016)
5).Best LCC Aviation award for excellence by Centre
for Asia Pacific Aviation (2015)