Allan Crisp of Jet2.com delivered an interesting presentation at our networking event for Test Managers, discussing being a non-Tester and looking after Test, as well aas adventures in Automation.

2. What am I going to talk about?
 About Jet2
 Who am I?
 I’m not a test professional – how does that work?
 Adventures in automation!

3. Who are we?
 We are part of the Dart Group PLC – a £1.2billion+ Turnover Business
 The Dart Group has been running for 40 years and is made up of 3
Companies:
 Fowler Welch is our Logistics Provider, transporting fast moving consumer
goods (FMCG)
 Jet2.com is our leisure Airline
 Jet2holidays is our Tour Operator

4. Our History
 Jet2.com formed in 2002; first flights in 2003
 First flight was to Amsterdam
 In our first year we carried 360,000 passengers
 In 2014/2015 we carried over 5 million passengers
 Jet2holidays was formed in 2007
 In our first year we had circa 35,000 holiday passengers
 We had over 1 million holiday passengers in 2014/2015
 3 biggest UK Tour Operator; 2nd biggest in the North

5. Who am I?
 Started out as a developer
 Moved to London and ran support for DHL before taking charge
of development and then test (almost by accident)
 Ended up running Support, Development and Test at DHL
before the business was sold and became Yodel
 Joined Jet2.com in 2012

6. I’m not a test professional – how does that work?
 It’s interesting!
 Pros
 I also look after prod support – so I can see the effects of our testing in the live environment and gently
steer things to improve quality in the future
 I can assist the team with technical blockers, e.g. database access
 The team are given autonomy to get on with it and I’ll only wade in by exception
 With a dev background I like to get involved and help/interfere on the automation side
 Challenges
 Fighting urge to challenge test estimates! It’s hard to have empathy with something you’ve never done
yourself
 Finding the time to devote to the test team given my other responsibilities
 We’ve got a great team that works hard and gets results

7. Adventures in Automation
 Test Automation at Jet2 has been like a mini version of the Matrix
(bear with me on this!)
 Jet2 Automation version 1
 Started in Summer 2011 (before I joined)
 3 FTEs tasked with automating test using Selenium Webdriver
 The next slide contains a list of the things that the team managed to
automate in that time

9. Adventures in Automation
 Jet2 Test Automation part 2.
 Meet “Automation Dave”
 Automation Dave built us an all-singing, all-dancing Selenium Webdriver
framework in 6 months in 2013.
 Automation Dave left
 It was too difficult for anyone without years of C# dev experience to
maintain
 It stopped being of value

10. Adventures in Automation
 Jet2 Test Automation part 3.
 3 of us went to the National Software Testing Conference in spring 2014
 We heard lots of people talking about eggPlant
 We tried it.
 We liked it.
 We bought it.
 We increased headcount in order to take our own testers away from
their day job to write the automation packs
 We’ve pretty much covered off Jet2holidays now and will start off on
Jet2.com in the next couple of months

11. Lessons Learnt from Adventures in Automation
 Pick the right tool for your organisation
 Focus on how you will maintain tests once in place
 Find the time to allow team members to concentrate 100% on automation
 Make sure the people that look after environments know what you’ll be
expecting of them
 Try to automate everything but don’t be upset when you realise you can’t
 Other teams will tell you how it should work. Listen to what they say, but
remember you are the test professionals and the objective of the exercise is to
save time in your area

12. Questions
Thanks for listening!
Any Questions?