This document provides information about bed bugs, including what they look like, where they live, and how to eradicate them. It describes bed bugs as wingless insects that feed on blood and are found in beds, furniture, and cracks or crevices. The document outlines how to identify bed bug bites and infestations. It recommends prevention methods like inspecting belongings and limiting personal items brought to work. Proper inspection and a multi-step cleaning and treatment process is described for eliminating bed bugs from an infected area.