This document discusses the history and resurgence of bed bugs, as well as strategies for eradicating an infestation. It notes that bed bugs were widely eradicated after WWII but began reemerging in the 1990s. A comprehensive approach is needed involving education, inspection, preparation, both chemical and non-chemical treatments, and monitoring. Tenants must inspect apartments and cooperate with preparation and treatment for success. Management tracks inspections and treatments to resolve problems. Everyone must work as a team to eliminate bed bugs.