Attensity Analyze 6.0 introduces new features for leveraging customer conversations as a business asset including over 100 out-of-the-box reports and dashboards, an improved ad-hoc exploration environment, advanced analytics, and portability enhancements. Key highlights include an ad hoc reporting wizard to easily create customized dashboards, over 350 installations worldwide, and new additions to Attensity's natural language processing capabilities like handling idioms and understanding new sub-concepts. The presentation provides an overview of Attensity Analyze 6.0 and instructions for ordering and migrating to the new version.
Open Book Contract Management
Louise Bennett
ECJ procurement ruling on replacing a consortium
Tom Nanson
Employment case focus
Sarah Hooton
Electronic disclosure - the path to date
Nichola Evans
General Data Protection Regulations - an update
Megan Larrinaga
The vote to leave
Tom Nanson
In today's world packing is more important than the content. The cover of the book is more important than the book itself. the cast of the movie attracts the audiences to theaters than the storyline.
Just like that, when you meet a human being the very first thing you notice is that the way he looks. But be it in the professional or personal life, a man or woman needs to have a good personality to climb that ladder of success.
Now let us know, which one is more preferable to justify a human being, is it brain or beauty?
Open Book Contract Management
Louise Bennett
ECJ procurement ruling on replacing a consortium
Tom Nanson
Employment case focus
Sarah Hooton
Electronic disclosure - the path to date
Nichola Evans
General Data Protection Regulations - an update
Megan Larrinaga
The vote to leave
Tom Nanson
In today's world packing is more important than the content. The cover of the book is more important than the book itself. the cast of the movie attracts the audiences to theaters than the storyline.
Just like that, when you meet a human being the very first thing you notice is that the way he looks. But be it in the professional or personal life, a man or woman needs to have a good personality to climb that ladder of success.
Now let us know, which one is more preferable to justify a human being, is it brain or beauty?
We asked women from around the country, "What Beauty Means to You," and this slide show is a combination of those responses. Beauty means different things to different women - see if you can identify with them or give us your own!
IBM Watson Analytics sets powerful analytics capabilities free so practically anyone can use them. Automated data preparation, predictive analytics, reporting, dashboards, visualization and collaboration capabilities, enable you to take control of your own analysis. You can then take the appropriate action to address a problem or seize an opportunity, all without asking IT or a data expert for help.
As a PO, product designer, or PM, you've probably already thought about the possible benefits of building a design system for your organisation. And surely as all teams, like us, you kept asking yourself:
How do we start it?
But here are some guidelines to help you clarify how to start a DS.
To watch the recorded on-demand web seminar go to http://alturl.com/2mjzg
In this session, discover the new dashboard capabilities of IBM Cognos Business Intelligence V10.1.1. Learn how IBM Cognos Business Insight revolutionizes information delivery for all business users and enables you to build rich, personalized, and interactive dashboards for sound business decisions and better bottom-line results.
Learn more: www.CognosEducation.com
A series of UX trainings created for several cross-functional teams creating both mobile and desktop products: visual designers, product managers, business analysts, developers, and interaction designers. The training was the foundation for a very large redesign/reconstruction project for a CRM and a dahsboard application. The principles and layouts draw on the pioneering work of Theresa Neil and Bill Scott.
Measurecamp Manchester 2018 - designing better marketing analytics dashboardEd Hammerton
A 'work in progress' approach to designing marketing analytics dashboards. It incorporates business requirements definition, prioritisation, storyframing and wireframing techniques to product more structured displays of marketing data.
We asked women from around the country, "What Beauty Means to You," and this slide show is a combination of those responses. Beauty means different things to different women - see if you can identify with them or give us your own!
IBM Watson Analytics sets powerful analytics capabilities free so practically anyone can use them. Automated data preparation, predictive analytics, reporting, dashboards, visualization and collaboration capabilities, enable you to take control of your own analysis. You can then take the appropriate action to address a problem or seize an opportunity, all without asking IT or a data expert for help.
As a PO, product designer, or PM, you've probably already thought about the possible benefits of building a design system for your organisation. And surely as all teams, like us, you kept asking yourself:
How do we start it?
But here are some guidelines to help you clarify how to start a DS.
To watch the recorded on-demand web seminar go to http://alturl.com/2mjzg
In this session, discover the new dashboard capabilities of IBM Cognos Business Intelligence V10.1.1. Learn how IBM Cognos Business Insight revolutionizes information delivery for all business users and enables you to build rich, personalized, and interactive dashboards for sound business decisions and better bottom-line results.
Learn more: www.CognosEducation.com
A series of UX trainings created for several cross-functional teams creating both mobile and desktop products: visual designers, product managers, business analysts, developers, and interaction designers. The training was the foundation for a very large redesign/reconstruction project for a CRM and a dahsboard application. The principles and layouts draw on the pioneering work of Theresa Neil and Bill Scott.
Measurecamp Manchester 2018 - designing better marketing analytics dashboardEd Hammerton
A 'work in progress' approach to designing marketing analytics dashboards. It incorporates business requirements definition, prioritisation, storyframing and wireframing techniques to product more structured displays of marketing data.
SenchaCon 2016: Accessibility, Teamwork & Ext JS: A Customer Success Story - ...Sencha
Demand for accessible applications is on the rise, and many enterprise software developers are faced with the need to meet accessibility requirements in their products. To address this daunting problem, University of Washington and Innotas collaborated with Sencha to make the Ext JS framework more accessible and share the benefits with all Sencha customers. In this session, we'll detail the steps we took, the pain we experienced, the roadblocks we overcame, and the spectacular results we achieved.
Screenshot of Attensity Respond 6.0, a new release of Attensity’s Respond application bringing social media to the contact center blog.attensity.com/?p=5582
Attensity Media analysis of Oscars 2013 - social media volume pictured: Social media produced over 5 million messages from the beginning of the red carpet telecast to the announcement of the Best Picture winner. The largest spike occurred just after the announcement of the Best Picture award. http://blog.attensity.com/?p=5520
Capgemini Social Media Management Attensity PresentationAttensity
Social media is all about creating a global network of real-time relationships with your business. In this complimentary webinar, Rohit Kapoor, Senior Director & Principal of Business Process Outsourcing at Capgemini, shares valuable insights, tools and strategies for using the latest developments in social media analytics and engagement.
Attensity & EMC Presents: Real-Time Social Media Analytics at EMCAttensity
EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. The company is on a social listening journey, with the goal of making social media engagement a part of the company’s core business processes. Join Keith Paul, Chief Listener at EMC, for this complimentary webinar to learn how the company is using social analytics solutions from Attensity to go beyond social monitoring to deliver detailed, real-time analysis of social customer conversations.
Accuracy Matters – Using Text Analytics to Drive the Cisco Customer ExperienceAttensity
Understand how business users at Cisco are using text analytics to derive highly accurate, detailed insights from unstructured customer conversation sources
Explore the ways Cisco uses text analytics to identify emerging opportunities and product/service issues that impact the entire organization
Discover how Cisco ties the customer experience to real metrics to gain business-critical customer experience insights
Real-World Challenges of Real-Time Social AnalyticsAttensity
In this 40 minute presentation, Attensity’s CTO, Ian Hersey, speaks about the challenges and critical benefits of real-time social media analytics. Real-world examples further illustrate the types of insights that natural-language-processing is capable of discovering.
Recorded at the 2012 Social Media Analytics Summit, some of the topics covered are:
- How people have become “human sensors” about all kinds of news
- The limitations of insights pulled from the Twitter stream
- The success of predictions based on social media data
- The application of natural language processing in social analytics
Catherine van Zuylen, Vice President of Global Product Management at Attensity talks about the future of text analytics at The Text Alalytics Summit West 2012
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
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The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
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The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
1. Beauty Meets Brains:
Attensity Analyze 6.0
Leverage Customer Conversations as a Business Asset
28 July 2011
Manya Mayes
Director of Advanced Analytics
3. Our Mission
Help the world’s leading brands
Leverage customer conversations as a business asset.
No matter where they take place:
social media • blogs • surveys • call center notes • review sites • emails • more
10+ years of experience in Text Analytics
7 patents in natural language processing
350+ installations worldwide
World’s largest NLP development group
Business user applications for multi-channel
customer analytics and engagement
4. Announcing…..Attensity Analyze Version 6.0 – Beta 5/2011, GA 8/2011
100+ OOB Reports and Dashboards
Improved Ad-Hoc Exploration Environment
and New Wizard
Advanced Analytics
Portability
Building on our advanced NLP
Industry solutions
Social slanguage
New voices
6. Attensity Analyze v6.0 – Anatomy of a Dashboard
Dashboard “Sentiment Overview Dashboard”
Dashboard Tabs
Images
Report
Filters
Report
Report
Hierarchical Point of View… Dashboard*
Consists of (n) Dashboard Tabs
Consists of (n) Filters and Reports*
* saveable objects
7. Exploration is a Matter of Using A Wizard
This will display up to 10
Different ways
Dashboard templates which
for initiating the
can be used as a launching
process to
point to then further
create a new
customize as desired
dashboard.
This will display
the last 10
Dashboards that
were used by
this user
10. Step 3 – Pick An Out of the Box Category Set (by Industry)
11. Step 4 - Choose a Report Template
Templates provided
12. Step 4 - 100’s of Reports to Choose From
List of Report
Templates within
the Net Promoter
Group of reports.
Icon represents the
chart type along
with a detailed
description of the
report’s content.
Click on a report to
add it to the My
Reports list.
13. Step 6 - Layout Your Dashboard
Two options for
configuring the layout
of your Dashboard
based upon selected
reports and filters…
14. Step 6 - Pick From Dashboard Templates
Choose desired
template and reports
and filters will
automatically be
organized for you
within the dashboard
16. The Completed Dashboard
Click here to switch from Edit Mode to
View Mode – which is how business users
would typically interact with the
Dashboard
Click this arrow
to hide the
Primary Modules
Menu and
maximize
Dashboard real-
estate
18. New additions to our historic semantic strengths
Combination of automated classification,
I have an Apple iPhone 3GS that my mom
targeted extraction and Exhaustive
bought me. I just added a handful of new
Extraction™ for 32 languages: English, contacts and for some reason, the new
German, French, Spanish, Arabic, Chinese… contacts are on the phone, but not in
Outlook. I’m really, really mad at this point.
Smart Phrases
I’ve tried calling both Apple and Microsoft
Know when 2=2 and when 2=to/too several times, but no one has helped me yet.
If someone doesn’t call me back, I’m going to
Idiom Handling throw it away and cancel my service.
“They are really on the ball.”
Entities (brands, people, locations, times,
OOB understanding of new sub-concepts: products…)
Demographic information
Participants (Consumer terms, Staff terms, Events and relationships
and Manager terms), Voices (past, negation, augmented, again…)
Sentiment (extreme positive, positive,
Communication (Positive Communication, negative, extreme negative)
Negative Communication, Neutral Suggestions
Communication, Communication Channel Intent (to purchase, to leave)
Transactional (Apply or Sign-up, Purchase,
Sales, Return/Replace, and Shipping)
19. Semantic Analysis
Three new Voice Tag Dimensions
Triples Dimension Group Triple Voice
Fact Dimension Group Fact Voice
Dataset Dimension Group Voice
Four New Voice Tags
Command [cmd] – “Send me a voucher”
Suggestion [suggest] – “It would be nice if you sent rebates to your loyal customers”
Request [req] – “I wish you would give me a coupon”
Past [past] – “I used to be a fan”
All triples
that contain
the negation
[not] voice
tag
21. Find Issues That Impact Customer Engagement Channels
Significant?
Categorization Assistant
Dashboard
Drill further into Construction)
(Under
issues to
understand root
cause…
22. Hot Spots, Emerging Problems
Hotspots Dashboard
(Under Construction)
Track real-time
HOT SPOTS across
channels –
including Twitter
23. Drill Down Into Issues Root Cause, Connect Back to Customers & Products
Categorization Assistant
Dashboard
(Under Construction)
Understand what
Drill into top issues
customers like…
24. Monitor Trends over Time
Categorization Assistant
Watch issues over
Dashboard
time and
(Under Construction)
understand
magnitude…
26. Facebook Analytics
Connect natively with Facebook
Retrieve posts from a Facebook profile
Auto Detect Only Posts By Owner
Search within Facebook posts
28. To Order Attensity Analyze v6.0
Contact Attensity Support
888-850-2889
Support@attensity.com
Questions?
Contact Attensity Support or
Manya Mayes– mmayes@attensity.com
31. Attensity v6.0 Certified Platforms
Application Server - Operating Systems
Windows 7/2008
Linux: Red Hat Enterprise Linux (RHEL) 5, Suse Linux Enterprise Server(SLES) 11
(64 bit only)
Attensity Data Grid – Operating Systems
Linux: RHEL 5, SLES 11
Supported Reporting Repository Databases
MySQL 5.1.+ (does not include MySQL6)
MSSQLServer 2008
Oracle 11g
Teradata v12, v13
Browser
IE7, IE8, IE9
Mozilla Firefox v4
Safari 5
Requires Adobe Flash Player 10.3 or greater
32. Migrating to v6.0
Upgrades require re-extraction of data
Reporting Repository new table – Hotspot Results
Analyze Repository contains many new tables and fields
Migrate many Analyze v5.2, v5.3, or v5.5 settings
Migrate Do Not Migrate
o Users o Teapots
o Folders o Custom Views
o Category Sets o Extract Schedule
o External Links o Saved Documents
o Saved Queries/Alerts o Query Export Configurations
o Extract Configurations o Text Search Index – recreated
o Dataset Definitions during extract process
o Category Rules
o Document Tags
33. Attensity Analyze V6.0 – Knowledge Transfer and Training Resources
This Overview Session recording
On-line Help
On-line Help Videos (Help Analyze Module Analyze Videos) ** New **
V6.0 Training Curriculum
34. Portability Enhancements
It is easier to share Attensity insights with colleagues than ever before with the
following options:
Export as a Spreadsheet – exports each report in the current Tab as a separate Excel worksheet. You
can also export the content of individual reports to Excel.
Email
Send to Attensity and non-Attensity users
Choose from a variety of formats for the e-mail attachment including PDF, Excel spreadsheet, or Interactive
Portable SWF file either in HTML (viewable in browser) or embedded into a powerpoint slide.
Print
Portable SWF – Download an either as HTML or embedded in a powerpoint slide
PDF
Schedule (Admin only)
Can schedule the automated e-mailing of Dashboard to colleagues
Supported scheduled e-mail attachments include Excel spreadsheet or Portable SWF file
Emailing as a PDF is planned for a post 6.0 release