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This document introduces New Change Management (NCM) as a tool for financial organizations to regain confidence after the global financial crisis. NCM is a comprehensive methodology consisting of 4 components - methodology, process, governance, and policy. It helps financial institutions distinguish themselves by improving solvency, operational performance, stability, and sustainability. The 12-step NCM process and implementation of governance are described as ways to manage both planned and unplanned changes. Benefits of NCM include increased shareholder value, compliance, and operational performance.



















