BCDR KPIs and KRIs:
Academy.skillweed.com
Monitor the performance and risks of Business Continuity and Disaster Recovery (BCDR) plans to ensure resilience in disruptions.
The document discusses Welthungerhilfe's complaint response mechanism (CRM) objectives and process. The CRM aims to enable stakeholders to safely raise concerns about Welthungerhilfe's work and ensure appropriate responses. Key pillars of the CRM include transparency, participation, evaluation, and complaint and response mechanisms. The 12 step CRM process involves establishing the mechanism, training staff, informing beneficiaries how to complain, reviewing and investigating complaints, providing responses, allowing appeals, and using feedback to improve projects. The document also discusses accountability initiatives and Paris Declaration principles to enhance responsiveness to communities and governments.
GDPR Compliance KPIs and KRIs:
Academy.skillweed.com
Evaluate the performance and risks related to complying with the General Data Protection Regulation (GDPR) to protect data privacy.
The document provides a summary of an individual's career accomplishments and experience in various areas including technical, operational, business, project management, manufacturing, quality, supply chain, logistics, training, and IT skills. It also lists accomplishments in reducing metrics related to service turnaround time, on-time delivery, development time, and inventory. Finally, it discusses experience with people and soft skills like performance management, coaching, training, and customer contact.
The document discusses testing factors for the requirements phase of a project. It outlines different test factors like methodology, correctness, maintainability, and performance that should be considered when developing requirements. It also describes conducting a requirements walkthrough, which involves establishing ground rules, selecting a team, doing a project presentation, and allowing for questions and recommendations to improve the requirements. The walkthrough is a review process that can help ensure objectives are achieved and solutions are developed for the project.
RMF KPIs and KRIs:
Academy.skillweed.com
Gauge the performance and risks related to the Risk Management Framework (RMF) for securing information systems.
This document outlines a Lean Six Sigma project undertaken by Sk. Noor Mohammad to increase the customer satisfaction percentage (CSAT%) for Digicon Technologies Ltd.'s (DTL) Airtel Inbound process. The current CSAT% is 79-81% but the goal is to increase it by 2% to over 83% by August 31, 2015. Key issues identified that contribute to low CSAT include unorganized conversations, dead air time, arguments, hurriedness, and unhelpful attitudes by customer service representatives. The project will involve defining the problem, measuring key aspects, analyzing the data, improving processes, and controlling the new processes. Improvement plans include refresher trainings, increased call monitoring, sharing
(ONLINE) ITIL Indonesia Community – Meetup “ITIL Introduction: Incident and P...ITIL Indonesia
This document summarizes an ITIL meetup on incident and problem management. It discusses the key aspects of incident management, including logging incidents, escalation, communication and resolution. Problem management is introduced as identifying the causes of incidents to prevent future occurrences. The relationship between incident and problem management is that incident management works to quickly restore service, while problem management seeks to identify and address root causes. Methods like trend analysis, problem analysis techniques like 5 whys, and error control processes are outlined.
The document discusses Welthungerhilfe's complaint response mechanism (CRM) objectives and process. The CRM aims to enable stakeholders to safely raise concerns about Welthungerhilfe's work and ensure appropriate responses. Key pillars of the CRM include transparency, participation, evaluation, and complaint and response mechanisms. The 12 step CRM process involves establishing the mechanism, training staff, informing beneficiaries how to complain, reviewing and investigating complaints, providing responses, allowing appeals, and using feedback to improve projects. The document also discusses accountability initiatives and Paris Declaration principles to enhance responsiveness to communities and governments.
GDPR Compliance KPIs and KRIs:
Academy.skillweed.com
Evaluate the performance and risks related to complying with the General Data Protection Regulation (GDPR) to protect data privacy.
The document provides a summary of an individual's career accomplishments and experience in various areas including technical, operational, business, project management, manufacturing, quality, supply chain, logistics, training, and IT skills. It also lists accomplishments in reducing metrics related to service turnaround time, on-time delivery, development time, and inventory. Finally, it discusses experience with people and soft skills like performance management, coaching, training, and customer contact.
The document discusses testing factors for the requirements phase of a project. It outlines different test factors like methodology, correctness, maintainability, and performance that should be considered when developing requirements. It also describes conducting a requirements walkthrough, which involves establishing ground rules, selecting a team, doing a project presentation, and allowing for questions and recommendations to improve the requirements. The walkthrough is a review process that can help ensure objectives are achieved and solutions are developed for the project.
RMF KPIs and KRIs:
Academy.skillweed.com
Gauge the performance and risks related to the Risk Management Framework (RMF) for securing information systems.
This document outlines a Lean Six Sigma project undertaken by Sk. Noor Mohammad to increase the customer satisfaction percentage (CSAT%) for Digicon Technologies Ltd.'s (DTL) Airtel Inbound process. The current CSAT% is 79-81% but the goal is to increase it by 2% to over 83% by August 31, 2015. Key issues identified that contribute to low CSAT include unorganized conversations, dead air time, arguments, hurriedness, and unhelpful attitudes by customer service representatives. The project will involve defining the problem, measuring key aspects, analyzing the data, improving processes, and controlling the new processes. Improvement plans include refresher trainings, increased call monitoring, sharing
(ONLINE) ITIL Indonesia Community – Meetup “ITIL Introduction: Incident and P...ITIL Indonesia
This document summarizes an ITIL meetup on incident and problem management. It discusses the key aspects of incident management, including logging incidents, escalation, communication and resolution. Problem management is introduced as identifying the causes of incidents to prevent future occurrences. The relationship between incident and problem management is that incident management works to quickly restore service, while problem management seeks to identify and address root causes. Methods like trend analysis, problem analysis techniques like 5 whys, and error control processes are outlined.
The document discusses questions from a CISA chapter 2 exam, including explanations of the answers. It covers topics like the Software Engineering Institute's Capability Maturity Model, steps for business process reengineering, decentralized control methods, auditing business process reengineering projects, and benchmarking processes. Key areas addressed include risk management planning for projects, setting priorities in an IT balanced scorecard, advantages of a mature project management office, and risks during the design phase of business process reengineering.
The document discusses the challenges of implementing an electronic health record system and provides an evidence-based approach to increase the likelihood of success. It outlines a 4 phase process: 1) Assessment to evaluate current state and objectives, 2) Planning with stakeholder engagement and detailed project planning, 3) Implementation including training, governance and go-live, and 4) Improvement with ongoing monitoring and adjustments. Key takeaways include the importance of clinical leadership, defining success, stakeholder engagement, effective training, and ongoing system evaluation.
This document discusses monitoring team performance and providing feedback. It contains the following key points:
1. Monitoring team work involves collecting performance data, comparing results to standards, and taking corrective action if needed. This ensures work is on track and helps improve performance.
2. Proper recording and reporting of performance data is important for monitoring. Data should be collected regularly and shared with team members to provide feedback.
3. Feedback is a two-way communication that provides information to improve future performance. Both positive and constructive feedback should be given regularly and in a timely manner.
The document discusses critical success factors in software projects, noting that 26% of projects fail and 46% experience cost or schedule overruns or loss of functionality. It identifies common reasons for failures as including unclear user needs, scope, change management, technology changes, business needs changes, unrealistic deadlines, resistant users, and lost sponsorship. The document recommends managing expectations, skills, quality, and progress, making sustainable choices, and performing a post-mortem review after every project to identify lessons learned and improve future projects.
This document provides an overview of key considerations for preparing Investigational New Drug (IND) and Clinical Trial Authorization (CTA) submissions to regulatory agencies. It discusses essential pre-submission planning steps like defining roles and timelines. It also reviews the structure and content of IND and CTA applications, highlighting similarities and differences between FDA, EMA, MHRA, and Health Canada requirements. The document emphasizes strategies for improving efficiency in multi-country submissions, such as reusing common documents and templates across applications.
DR Plan Implementation Experience: A Government Agency's Perspective by Inthr...BCM Institute
This document provides an overview of the Ministry of International Trade and Industry's (MITI) experience implementing a Disaster Recovery Plan (DRP). It begins with definitions of key terms like business continuity management, disaster recovery planning, and disasters. It then discusses MITI's objectives for the DRP, which were to improve availability, processes, maturity, reputation and gain advantages. The document outlines MITI's DRP strategy and roadmap, which included phases for analysis, risk assessment, recovery strategies, plan development and testing. It discusses challenges faced and key success factors. Lessons learned included the importance of planning, readiness, awareness, communication and teamwork.
In the event of an emergency, many businesses and organizations must have the ability to mitigate damage and continue operating. ISO 22301 is the international standard for Business Continuity Management (BCM). Published by the International Organization for Standardization, ISO 22301 is designed to help organizations prevent, prepare for, respond to and recover from unexpected and disruptive incidents.
Use this ISO 22301 checklist to help when implementing a business continuity management system.
FedRAMP Compliance KPIs and KRIs:
Academy.skillweed.com
Monitor the performance and risks associated with Federal Risk and Authorization Management Program (FedRAMP) compliance for secure cloud services.
This document is a service level agreement (SLA) template that outlines responsibilities, service descriptions, key performance indicators (KPIs), availability targets, and reporting procedures. The SLA describes the business service covered, exclusions, purpose, users, and responsibilities of the service owner and manager. It establishes service hours, descriptions of sub-services, and KPI targets for availability, reliability, and response times. The SLA also covers service continuity plans, charging, performance incentives, and regular review and reporting requirements.
by Mr. Raju Chellam, Deputy Chairman, COIR, ITSC, Enterprise Singapore, at NUS-ISS SkillsFuture Series Seminar: Secured IoTs and Secured Cloud – Partners in ensuring a Secured Smart Nation Seminar (3 Oct)
This document discusses the importance of having a business continuity plan (BCP) to protect critical business services from disasters and interruptions. It outlines key elements of an effective BCP such as risk assessment, priority setting, recovery strategies, testing, and maintenance. The document also introduces disaster recovery as a service (DRaaS) as a cost-effective solution that can provide data replication, high availability, and rapid recovery in the event of an outage. DRaaS helps ensure business continuity with minimal on-site infrastructure and reduced costs compared to traditional disaster recovery methods.
This document outlines a Lean Six Sigma project to reduce cycle time for internal medicine patient encounters at Naval Hospital Jacksonville. The project charter defines problems with the current process including encounters exceeding three days and provider job dissatisfaction. Goals are to increase the three day completion rate from 79% to 95% and reduce cycle time. A core team is established including sponsors, black belts and subject matter experts. Baseline data shows average encounter completion time is 3.27 days. The current state map depicts the patient flow process and identifies opportunities for improvement around support staff and provider cycle times.
Maintenance management involves various techniques to keep equipment in proper working condition. These include reactive, preventive, and predictive maintenance. The document outlines the objectives of maintenance as minimizing costs while maintaining equipment reliability. It also discusses maintenance planning, scheduling, and techniques like total productive maintenance (TPM). TPM is a company-wide effort involving all employees to improve equipment effectiveness through approaches like 5S, autonomous maintenance, kaizen, planned maintenance, quality maintenance, training, and safety/environmental protection. The overall goal is to eliminate failures and downtime through optimized maintenance practices.
The document provides an overview of IT service management initiatives at the Defense Information Systems Agency (DISA). It discusses DISA's mission, organization structure, and goals for adopting the Information Technology Infrastructure Library (ITIL) framework. A 5-phase approach is used to reform key IT service management processes, including defining owners and tracking progress. The goals are to improve services, optimize processes, increase standardization and meet an ISO certification.
05 integrated management system telkom 2016 penanganan bencana - tanggap da...wisnu wardhana, i nyoman
1) The document outlines standards and procedures for conducting exercises and testing of Telkom's business continuity plans. It discusses defining the scope, participants, objectives, scenarios, and communications for exercises.
2) Exercises and tests should be conducted regularly based on predefined schedules and should involve top management. They assess the feasibility and effectiveness of continuity plans, identify areas for improvement, and confirm the organization's ability to respond to incidents.
3) The results of exercises are documented and used to update plans and strategies. Lessons learned are incorporated to ensure continuous improvement of the business continuity management system.
This document discusses dimensions of data quality and data quality assessments. It defines key aspects of data quality like validity, reliability, precision, and integrity. It explains why data quality is important for evidence-based programming and accountability. The document outlines the components of a data quality assessment, including assessing the data collection process, data management systems, and verifying reported data. It provides tools to assess monitoring and evaluation structures, indicator definitions, data collection forms, data management processes, and capacity. The goal of a data quality assessment is to determine the quality of data captured by a monitoring and evaluation system.
Enabling role of information technology in bpmdutconsult
The document discusses various traditional and modern methods for determining requirements for a new information system. Traditional methods include interviewing users, administering questionnaires, observing users, and analyzing existing documents. Modern methods discussed are joint application design (JAD) sessions, prototyping, and business process reengineering (BPR). It also outlines the role of information technology as both an enabler and potential inhibitor of successful requirements determination and business process improvement.
What’s inside the DMP?
It includes all elements of Data management process
It specifies:
• What is the work to be performed?
• Who is responsible for work?
• Which SOP’s or guidelines will be applicable?
• What documentation and output will be collected or produces from trial?
Topics to cover in DMP
• CRF/eCRF creation
• Database design and structure
• Edit Check specification
• Study database testing and release
• Data or paper workflow
• Reports and Metrics
• Query management
• Managing lab data
• Management of other non-crf data
• Coding of reported terms
• Handling of SAE’s
• Transferring data
• Study database lock
DMP provides:
• Clear history for long term studies which has to go through complex lifecycle
• Provides location for documenting details on computer system to collect trial data recommended by FDA guidance document.
• As per the FDA guidance document: for “computerised system used in clinical investigation.”
• The section IV. F recommends:
• For each study the documentation should identify what software and hardware will be used to create, modify, maintain, archive, retrieve or transmit clinical data.
• This is not submitted to FDA but retained as part of study record.
• It needs to be made available for inspection by FDA
• Some companies have detailed DMP’s while some have concise with pointer to reference documents
Authorisation of DMP
• For internal CDM groups the lead, Clinical data manager, or senior data managers for study creates documents and signs it.
• Companies having contract between CDM group and other groups will have their representatives reviewing and DMP along with lead DM.
Revision of DMP
• During the course of an average phase II and phase III study, some critical data management process or a key computer application may change.
• DMP can be revised whenever there is a significant change.
• Any revision in DMP needs to be reviewed and verified by authorizing official.
DMP’s with CRO
• Sponsor may outsource CRO for some or all parts of DMP can be used.
• CRO’s may have more comprehensive DMP as compared to sponsor and most of the times the CRO’s DMP is used.
• An experienced DM from sponsor is supposed to review the DMP by sponsors.
• CRO collectively works with sponsor for any revisions in DMP.
• Sponsor should provide resources for creating DMP.
GRC Program KPIs and KRIs:
Track the effectiveness and potential risks of Governance, Risk, and Compliance (GRC) initiatives to maintain regulatory compliance and mitigate risks.
Data Privacy KPIs and KRIs:
Academy.skillweed.com
Monitor the performance and risks related to data privacy measures to ensure compliance with data protection regulations.
The document discusses questions from a CISA chapter 2 exam, including explanations of the answers. It covers topics like the Software Engineering Institute's Capability Maturity Model, steps for business process reengineering, decentralized control methods, auditing business process reengineering projects, and benchmarking processes. Key areas addressed include risk management planning for projects, setting priorities in an IT balanced scorecard, advantages of a mature project management office, and risks during the design phase of business process reengineering.
The document discusses the challenges of implementing an electronic health record system and provides an evidence-based approach to increase the likelihood of success. It outlines a 4 phase process: 1) Assessment to evaluate current state and objectives, 2) Planning with stakeholder engagement and detailed project planning, 3) Implementation including training, governance and go-live, and 4) Improvement with ongoing monitoring and adjustments. Key takeaways include the importance of clinical leadership, defining success, stakeholder engagement, effective training, and ongoing system evaluation.
This document discusses monitoring team performance and providing feedback. It contains the following key points:
1. Monitoring team work involves collecting performance data, comparing results to standards, and taking corrective action if needed. This ensures work is on track and helps improve performance.
2. Proper recording and reporting of performance data is important for monitoring. Data should be collected regularly and shared with team members to provide feedback.
3. Feedback is a two-way communication that provides information to improve future performance. Both positive and constructive feedback should be given regularly and in a timely manner.
The document discusses critical success factors in software projects, noting that 26% of projects fail and 46% experience cost or schedule overruns or loss of functionality. It identifies common reasons for failures as including unclear user needs, scope, change management, technology changes, business needs changes, unrealistic deadlines, resistant users, and lost sponsorship. The document recommends managing expectations, skills, quality, and progress, making sustainable choices, and performing a post-mortem review after every project to identify lessons learned and improve future projects.
This document provides an overview of key considerations for preparing Investigational New Drug (IND) and Clinical Trial Authorization (CTA) submissions to regulatory agencies. It discusses essential pre-submission planning steps like defining roles and timelines. It also reviews the structure and content of IND and CTA applications, highlighting similarities and differences between FDA, EMA, MHRA, and Health Canada requirements. The document emphasizes strategies for improving efficiency in multi-country submissions, such as reusing common documents and templates across applications.
DR Plan Implementation Experience: A Government Agency's Perspective by Inthr...BCM Institute
This document provides an overview of the Ministry of International Trade and Industry's (MITI) experience implementing a Disaster Recovery Plan (DRP). It begins with definitions of key terms like business continuity management, disaster recovery planning, and disasters. It then discusses MITI's objectives for the DRP, which were to improve availability, processes, maturity, reputation and gain advantages. The document outlines MITI's DRP strategy and roadmap, which included phases for analysis, risk assessment, recovery strategies, plan development and testing. It discusses challenges faced and key success factors. Lessons learned included the importance of planning, readiness, awareness, communication and teamwork.
In the event of an emergency, many businesses and organizations must have the ability to mitigate damage and continue operating. ISO 22301 is the international standard for Business Continuity Management (BCM). Published by the International Organization for Standardization, ISO 22301 is designed to help organizations prevent, prepare for, respond to and recover from unexpected and disruptive incidents.
Use this ISO 22301 checklist to help when implementing a business continuity management system.
FedRAMP Compliance KPIs and KRIs:
Academy.skillweed.com
Monitor the performance and risks associated with Federal Risk and Authorization Management Program (FedRAMP) compliance for secure cloud services.
This document is a service level agreement (SLA) template that outlines responsibilities, service descriptions, key performance indicators (KPIs), availability targets, and reporting procedures. The SLA describes the business service covered, exclusions, purpose, users, and responsibilities of the service owner and manager. It establishes service hours, descriptions of sub-services, and KPI targets for availability, reliability, and response times. The SLA also covers service continuity plans, charging, performance incentives, and regular review and reporting requirements.
by Mr. Raju Chellam, Deputy Chairman, COIR, ITSC, Enterprise Singapore, at NUS-ISS SkillsFuture Series Seminar: Secured IoTs and Secured Cloud – Partners in ensuring a Secured Smart Nation Seminar (3 Oct)
This document discusses the importance of having a business continuity plan (BCP) to protect critical business services from disasters and interruptions. It outlines key elements of an effective BCP such as risk assessment, priority setting, recovery strategies, testing, and maintenance. The document also introduces disaster recovery as a service (DRaaS) as a cost-effective solution that can provide data replication, high availability, and rapid recovery in the event of an outage. DRaaS helps ensure business continuity with minimal on-site infrastructure and reduced costs compared to traditional disaster recovery methods.
This document outlines a Lean Six Sigma project to reduce cycle time for internal medicine patient encounters at Naval Hospital Jacksonville. The project charter defines problems with the current process including encounters exceeding three days and provider job dissatisfaction. Goals are to increase the three day completion rate from 79% to 95% and reduce cycle time. A core team is established including sponsors, black belts and subject matter experts. Baseline data shows average encounter completion time is 3.27 days. The current state map depicts the patient flow process and identifies opportunities for improvement around support staff and provider cycle times.
Maintenance management involves various techniques to keep equipment in proper working condition. These include reactive, preventive, and predictive maintenance. The document outlines the objectives of maintenance as minimizing costs while maintaining equipment reliability. It also discusses maintenance planning, scheduling, and techniques like total productive maintenance (TPM). TPM is a company-wide effort involving all employees to improve equipment effectiveness through approaches like 5S, autonomous maintenance, kaizen, planned maintenance, quality maintenance, training, and safety/environmental protection. The overall goal is to eliminate failures and downtime through optimized maintenance practices.
The document provides an overview of IT service management initiatives at the Defense Information Systems Agency (DISA). It discusses DISA's mission, organization structure, and goals for adopting the Information Technology Infrastructure Library (ITIL) framework. A 5-phase approach is used to reform key IT service management processes, including defining owners and tracking progress. The goals are to improve services, optimize processes, increase standardization and meet an ISO certification.
05 integrated management system telkom 2016 penanganan bencana - tanggap da...wisnu wardhana, i nyoman
1) The document outlines standards and procedures for conducting exercises and testing of Telkom's business continuity plans. It discusses defining the scope, participants, objectives, scenarios, and communications for exercises.
2) Exercises and tests should be conducted regularly based on predefined schedules and should involve top management. They assess the feasibility and effectiveness of continuity plans, identify areas for improvement, and confirm the organization's ability to respond to incidents.
3) The results of exercises are documented and used to update plans and strategies. Lessons learned are incorporated to ensure continuous improvement of the business continuity management system.
This document discusses dimensions of data quality and data quality assessments. It defines key aspects of data quality like validity, reliability, precision, and integrity. It explains why data quality is important for evidence-based programming and accountability. The document outlines the components of a data quality assessment, including assessing the data collection process, data management systems, and verifying reported data. It provides tools to assess monitoring and evaluation structures, indicator definitions, data collection forms, data management processes, and capacity. The goal of a data quality assessment is to determine the quality of data captured by a monitoring and evaluation system.
Enabling role of information technology in bpmdutconsult
The document discusses various traditional and modern methods for determining requirements for a new information system. Traditional methods include interviewing users, administering questionnaires, observing users, and analyzing existing documents. Modern methods discussed are joint application design (JAD) sessions, prototyping, and business process reengineering (BPR). It also outlines the role of information technology as both an enabler and potential inhibitor of successful requirements determination and business process improvement.
What’s inside the DMP?
It includes all elements of Data management process
It specifies:
• What is the work to be performed?
• Who is responsible for work?
• Which SOP’s or guidelines will be applicable?
• What documentation and output will be collected or produces from trial?
Topics to cover in DMP
• CRF/eCRF creation
• Database design and structure
• Edit Check specification
• Study database testing and release
• Data or paper workflow
• Reports and Metrics
• Query management
• Managing lab data
• Management of other non-crf data
• Coding of reported terms
• Handling of SAE’s
• Transferring data
• Study database lock
DMP provides:
• Clear history for long term studies which has to go through complex lifecycle
• Provides location for documenting details on computer system to collect trial data recommended by FDA guidance document.
• As per the FDA guidance document: for “computerised system used in clinical investigation.”
• The section IV. F recommends:
• For each study the documentation should identify what software and hardware will be used to create, modify, maintain, archive, retrieve or transmit clinical data.
• This is not submitted to FDA but retained as part of study record.
• It needs to be made available for inspection by FDA
• Some companies have detailed DMP’s while some have concise with pointer to reference documents
Authorisation of DMP
• For internal CDM groups the lead, Clinical data manager, or senior data managers for study creates documents and signs it.
• Companies having contract between CDM group and other groups will have their representatives reviewing and DMP along with lead DM.
Revision of DMP
• During the course of an average phase II and phase III study, some critical data management process or a key computer application may change.
• DMP can be revised whenever there is a significant change.
• Any revision in DMP needs to be reviewed and verified by authorizing official.
DMP’s with CRO
• Sponsor may outsource CRO for some or all parts of DMP can be used.
• CRO’s may have more comprehensive DMP as compared to sponsor and most of the times the CRO’s DMP is used.
• An experienced DM from sponsor is supposed to review the DMP by sponsors.
• CRO collectively works with sponsor for any revisions in DMP.
• Sponsor should provide resources for creating DMP.
GRC Program KPIs and KRIs:
Track the effectiveness and potential risks of Governance, Risk, and Compliance (GRC) initiatives to maintain regulatory compliance and mitigate risks.
Data Privacy KPIs and KRIs:
Academy.skillweed.com
Monitor the performance and risks related to data privacy measures to ensure compliance with data protection regulations.
Operational Technology (OT) Facility KPIs and KRIsBim Akinfenwa
OT Facility KPIs and KRIs:
Academy.skillweed.com
Assess the performance and risks associated with Operational Technology (OT) facilities to maintain reliability and security.
This document outlines key performance indicators and key risk indicators for vulnerability management across various categories. It identifies 19 metrics for measuring the effectiveness of vulnerability detection and scanning, vulnerability assessment, patch management, asset classification, reporting and analytics, compliance and auditing, incident response, vulnerability scanning, vendor and third-party risk management, and training and awareness programs. Example metrics include vulnerability remediation rates, patch compliance rates, accuracy of vulnerability reporting, and timeliness of incident response.
The document outlines key performance indicators (KPIs) and key risk indicators (KRIs) for evaluating an organization's asset management performance across several categories. It includes 20 KPIs across areas like asset discovery, utilization, lifecycle management, tracking, maintenance, depreciation, compliance, and security. Each KPI lists 1-2 related KRIs that indicate potential risks to watch out for. The overall goal is to help organizations optimize asset utilization, security, and lifecycle management through monitoring these critical metrics.
Incident Response KPIs and KRIs:
Academy.skillweed.com
Measure the efficiency and risks of incident response processes to minimize the impact of security incidents.
Third-Party Vendor Risk Management KPIs and KRIsBim Akinfenwa
Third-Party Vendor Risk Management KPIs and KRIs:
Monitor and assess the performance and risks associated with third-party vendors to ensure they meet security and compliance standards.
Cyber IAM KPIs and KRIs:
Academy.skillweed.com
Gauge the performance and risks associated with Cyber Identity and Access Management (IAM) strategies to secure digital identities and access rights.
SOX Section 404 KPIs and KRIs:
Assess the effectiveness and risks in complying with Sarbanes-Oxley Act (SOX) Section 404 to ensure accurate financial reporting.
SIEM KPIs and KRIs:
Academy.skillweed.com
Assess the performance and risks associated with Security Information and Event Management (SIEM) systems for proactive threat detection and response.
Data governance issues are grouped into several categories: data quality, data classification, data ownership, data access control, data privacy compliance, data retention and purging, data audit and monitoring, data documentation, data governance training, and overall data governance key performance and risk indicators. Common issues include inaccurate or missing data, unclassified or misclassified data, undefined data owners, unauthorized data access, non-compliance with privacy laws and policies, data retained past retention periods, infrequent audits, incomplete documentation, and lack of training and policy awareness.
NERC-CIP Compliance KPIs and KRIs:
Monitor the performance and risks of complying with North American Electric Reliability Corporation Critical Infrastructure Protection (NERC-CIP) standards for electric infrastructure security.
This document outlines categories of potential issues that can arise in a threat intelligence program. It identifies 15 key risk indicators (KRIs) across 7 categories: data collection, threat analysis, intelligence sharing, indicators, response, regulatory compliance, and reporting. Addressing these KRIs can help organizations track the effectiveness and risks of their threat intelligence efforts.
SDLC KPIs and KRIs:
Academy.skillweed.com
Measure the performance and risks associated with the Software Development Life Cycle (SDLC) to deliver high-quality software.
IT General Controls Key Performance Indicator & Key Risk IndicatorBim Akinfenwa
Explore the world of IT General Controls through this informative presentation on Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). In this comprehensive slideshow, we delve into the critical aspects of ITGCs, shedding light on how KPIs and KRIs play a pivotal role in ensuring the effectiveness and security of your organization's IT systems.
Key Topics Covered:
Understanding IT General Controls (ITGCs)
Importance of Monitoring ITGCs
Key Performance Indicators (KPIs) for ITGCs
Identifying and Defining KPIs
Key Risk Indicators (KRIs) in ITGCs
Setting Up Effective KPIs and KRIs
Real-world Examples and Case Studies
Benefits of Implementing KPIs and KRIs
Ensuring Compliance and Security
Best Practices for Managing ITGCs
Unlock the potential of IT General Controls with actionable insights into KPIs and KRIs that will help you enhance your organization's IT governance, risk management, and compliance strategies. Don't miss this opportunity to bolster your IT control framework and stay ahead in the ever-evolving landscape of technology.
Top 10 Free Accounting and Bookkeeping Apps for Small BusinessesYourLegal Accounting
Maintaining a proper record of your money is important for any business whether it is small or large. It helps you stay one step ahead in the financial race and be aware of your earnings and any tax obligations.
However, managing finances without an entire accounting staff can be challenging for small businesses.
Accounting apps can help with that! They resemble your private money manager.
They organize all of your transactions automatically as soon as you link them to your corporate bank account. Additionally, they are compatible with your phone, allowing you to monitor your finances from anywhere. Cool, right?
Thus, we’ll be looking at several fantastic accounting apps in this blog that will help you develop your business and save time.
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
https://rb.gy/usj1a2
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Neil Horowitz
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
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1. Business Impact
Analysis
1. Critical Process Identification
2. Maximum Tolerable Downtime
(MTD) Defined
1. Unidentified critical processes
2. Lack of MTD definition
Disaster Recovery
Planning
3.Recovery Time Objective(RTO)Achievement
4.Recovery Point Objective(RPO)Achievement
3. Failure to meet RTOs
4. Data loss exceeding RPOs
Data Backup and
Recovery
5. Backup Success Rate
6. Data Recovery Success Rate
5. Failed or incomplete backups
6. Ineffective data recovery
IT Infrastructure
Resilience
7. Availability of Redundant Systems
8. IT Infrastructure Monitoring
7. Non-availability of redundant systems
8. Lack of real-time infrastructure
monitoring
Employee Training
and Awareness
9. BCDR Training Participation
10. Policy Acknowledgment
9. Lack of awareness in BCDR policies and
plans
10. Policy non-compliance by employees
Communication
and Notification
11. Communication Plan Testing
12. Stakeholder Notification Timeliness
11. Unsuccessful communication tests
12. Delays in notifying stakeholders
Testing and Exercises
13. BCDR Plan Testing Frequency
14. Post-Exercise Review and
Improvement
13. Infrequent BCDR plan testing
14. Lack of improvements after exercises
Vendor and Third-
Party BCDR
15. Vendor BCDR Assessment
16. Third-Party BCDR Compliance
15. Vendor BCDR risks
16. Third-party non-compliance with BCDR
plans
Regulatory
Compliance
17. Compliance with BCDR Regulations
18. Audit Trail Accuracy
17. Non-compliance with BCDR regulations
18. Missing or tampered audit logs
Category KPIs KRIs
BCDR KPIs and KRIs
Monitor the performance and risks of Business Continuity and Disaster Recovery (BCDR) plans
to ensure resilience in disruptions.