4. Our Challenges
1. System performance and availability to support the volume
of business transactions
2. Addressing downtime for planned maintenance
3. Availability of network connectivity
4. Risks associated with cyber security attacks and human
errors
5. Downtime Summary
Service Availability Weekly Downtime
PLDT 99.9% 0.17 hr
Globe 99.6% 0.67 hr
AWS System 99.5% 0.84 hr
ML1 System 99.3% 1.18 hrs
ML2 System 99.3% 1.18 hrs