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Austin Boyer
ausboyer@indiana.edu | (812) 371-3955
Education
Indiana University, Bloomington, IN May 2017
Bachelor of Science in Informatics
Minor: Business
Major GPA: 3.86/4.0
Honors
Indiana University Dean’s List: Fall Semester: 2014, 2015 | Spring Semester: 2015, 2016
Work Experience
84.51, Cincinnati, OH August 2016 –Present
Data Operations Engineer Intern
• Utilized leadership, communication, and collaboration skills by participating in team meetings to establish
goals/expectations, as well as accomplish various obstacles and tasks.
• Increased technical knowledge and experience by practicing typical business tools in the ETL and ITIL processes,
including unpacking and transforming data, and writing scripts that automate related processes.
Ciber, Chicago, IL May 2016 – August 2016
Technical Intern
• Practiced leadership, communication, and collaboration skills by organizing and leading meetings with clients and
team members to establish goals/expectations, as well as accomplish various obstacles and tasks.
• Enhanced communication and writing skills by editing and creating announcements and documentation.
• Improved scripting experience and knowledge by writing scripts to fulfill client needs and automate processes.
• Increased various scripting and programming experiences by improving the company’s project scheduling system.
Technology Center Consulting, Bloomington, IN May 2015 –May 2016
Consultant Supervisor
• Utilized leadership skills by managing an average of 5-9 consultants per shift, assisting each consultant in organizing
their daily tasks and setting expectations, and giving each consultant an opportunity throughout the shift to address
performance, questions, and concerns.
• Practiced leadership and communication skills by hosting weekly meetings with 5-6 consultants individually to
discuss personal goals, strengths, and weaknesses. Then created a plan with each consultant on how to meet their
personal objectives (possibly through more training or hands on experience).
• Improved communication and writing skills by editing and creating announcements and documentation within the
TCC database.
• Increased technical knowledge by troubleshooting issues for diverse clientele, spanning across different operating
systems and various types of software and hardware.
• Improved time management and communication skills by attending customer appointments and explaining
troubleshooting techniques related to network issues.
• Enhanced collaboration and communication skills by coordinating with consultants and customers, both in person
and online, in order to solve complex problems.
Technical Skills
Languages: Python, Perl, VBScript, JavaScript, Bash Tools: SQL, XML
Databases: Access, SQL Developer, MySQL, SQL Server Platforms: Windows, OS X, Linux
Web Development: HTML, CSS, PHP, Dreamweaver, ASP.Net
Leadership Experience
Member of ServeIT Clinic Indiana University Spring 2016
· Provided IT services to non-profit organizations.
Member of the SOIC Class Gift Council Indiana University Fall 2015 – Present
· Raised awareness about the significance of philanthropy and fundraising at IU.
Volunteer at Camp Kesem Indiana University Fall 2014 – Fall 2016
· Volunteered to raise money, in order to fund a summer camp for children, whose lives have been affected by cancer.

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ausboyer_resume_16

  • 1. Austin Boyer ausboyer@indiana.edu | (812) 371-3955 Education Indiana University, Bloomington, IN May 2017 Bachelor of Science in Informatics Minor: Business Major GPA: 3.86/4.0 Honors Indiana University Dean’s List: Fall Semester: 2014, 2015 | Spring Semester: 2015, 2016 Work Experience 84.51, Cincinnati, OH August 2016 –Present Data Operations Engineer Intern • Utilized leadership, communication, and collaboration skills by participating in team meetings to establish goals/expectations, as well as accomplish various obstacles and tasks. • Increased technical knowledge and experience by practicing typical business tools in the ETL and ITIL processes, including unpacking and transforming data, and writing scripts that automate related processes. Ciber, Chicago, IL May 2016 – August 2016 Technical Intern • Practiced leadership, communication, and collaboration skills by organizing and leading meetings with clients and team members to establish goals/expectations, as well as accomplish various obstacles and tasks. • Enhanced communication and writing skills by editing and creating announcements and documentation. • Improved scripting experience and knowledge by writing scripts to fulfill client needs and automate processes. • Increased various scripting and programming experiences by improving the company’s project scheduling system. Technology Center Consulting, Bloomington, IN May 2015 –May 2016 Consultant Supervisor • Utilized leadership skills by managing an average of 5-9 consultants per shift, assisting each consultant in organizing their daily tasks and setting expectations, and giving each consultant an opportunity throughout the shift to address performance, questions, and concerns. • Practiced leadership and communication skills by hosting weekly meetings with 5-6 consultants individually to discuss personal goals, strengths, and weaknesses. Then created a plan with each consultant on how to meet their personal objectives (possibly through more training or hands on experience). • Improved communication and writing skills by editing and creating announcements and documentation within the TCC database. • Increased technical knowledge by troubleshooting issues for diverse clientele, spanning across different operating systems and various types of software and hardware. • Improved time management and communication skills by attending customer appointments and explaining troubleshooting techniques related to network issues. • Enhanced collaboration and communication skills by coordinating with consultants and customers, both in person and online, in order to solve complex problems. Technical Skills Languages: Python, Perl, VBScript, JavaScript, Bash Tools: SQL, XML Databases: Access, SQL Developer, MySQL, SQL Server Platforms: Windows, OS X, Linux Web Development: HTML, CSS, PHP, Dreamweaver, ASP.Net Leadership Experience Member of ServeIT Clinic Indiana University Spring 2016 · Provided IT services to non-profit organizations. Member of the SOIC Class Gift Council Indiana University Fall 2015 – Present · Raised awareness about the significance of philanthropy and fundraising at IU. Volunteer at Camp Kesem Indiana University Fall 2014 – Fall 2016 · Volunteered to raise money, in order to fund a summer camp for children, whose lives have been affected by cancer.