The document discusses various models and tools for quality management systems including the Balanced Scorecard, business excellence models, ISO 9001, and Six Sigma. It introduces the Sydney Model which aims to evaluate the effectiveness and improvement of a QMS by comparing organizational objectives to results. Key aspects of the model include analyzing data gaps, identifying improvement initiatives, and ongoing management reviews to ensure continual improvement of both the QMS and the organization.
A Quality Management System (QMS) aims to reduce and eliminate non-conformance to specifications, standards, and customer expectations through integrated policies, plans, procedures, practices, and supporting infrastructure. It provides a process approach to identify, measure, control and improve core business processes to improve business performance. Key elements of a QMS include quality policies, plans, procedures, practices, and a supporting infrastructure such as a quality manager and internal auditors. An important part is a corrective action program to identify and eliminate the causes of problems through finding, analyzing, and correcting any issues.
The document discusses implementing a holistic quality management system (QMS) by redefining corrective and preventive action (CAPA). It outlines challenges with traditional QMS approaches and regulations from ISO, FDA, and the European Commission regarding CAPA. The document recommends treating any opportunity to improve quality as a CAPA, and that CAPAs should follow a process from identifying problems to verifying the effectiveness of corrective actions.
The document discusses establishing a quality management system (QMS) at the Commission on Population and Sustainable Development (CPSC) based on ISO 9000 standards. It describes CPSC's rationale for developing a QMS, key concepts of quality management, and the steps taken to design, implement, and maintain their QMS, including developing documentation, training staff, conducting internal audits, and achieving external certification. The ultimate goals were to improve internal processes and satisfy customer needs according to international quality standards.
VQMS - A management consulting company towards INTERNATIONAL BEST PRACTICES.
LEAN SIX SIGMA
ISO QMS STANDARDS
CORPORATE CERTIFICATION
AUDIT MANAGMENT
PROJECT MANAGEMENT ..... MORE
PL VISIT WWW.VQMS.CO.IN
Standards have the purpose of setting out agreed principles or criteria to harmonize processes. Different industries have differing needs for standardization. There are various types of ISO certifications that certification bodies in the UAE can offer depending on the industry, including standards for quality management systems, environmental management systems, occupational health and safety management, information security management, and food safety management. Obtaining ISO certification can significantly increase a professional's worth in the job market. Exsolution Consultancy, located in Sharjah, UAE, offers ISO certification services.
The document discusses elements of an effective Corrective and Preventive Action (CAPA) process. It outlines key aspects such as having a documented procedure, risk assessment, investigation techniques, defined action plans, effectiveness checks, and management review. The goals of a CAPA process are to determine the root cause of problems, implement corrective actions to address the cause, and verify that the actions were effective in preventing recurrence. An effective CAPA system relies on analyzing various quality data sources, taking actions to continuously improve products and processes, and demonstrating the ability to meet business and compliance needs over time.
The document discusses ISO 9001 and ISO 9004 quality management standards. ISO 9001 helps organizations implement quality management systems to meet requirements, while ISO 9004 provides guidelines for performance improvement. Both standards are designed to work together as organizations focus on continual improvement to meet customer needs and achieve excellence.
The document discusses various models and tools for quality management systems including the Balanced Scorecard, business excellence models, ISO 9001, and Six Sigma. It introduces the Sydney Model which aims to evaluate the effectiveness and improvement of a QMS by comparing organizational objectives to results. Key aspects of the model include analyzing data gaps, identifying improvement initiatives, and ongoing management reviews to ensure continual improvement of both the QMS and the organization.
A Quality Management System (QMS) aims to reduce and eliminate non-conformance to specifications, standards, and customer expectations through integrated policies, plans, procedures, practices, and supporting infrastructure. It provides a process approach to identify, measure, control and improve core business processes to improve business performance. Key elements of a QMS include quality policies, plans, procedures, practices, and a supporting infrastructure such as a quality manager and internal auditors. An important part is a corrective action program to identify and eliminate the causes of problems through finding, analyzing, and correcting any issues.
The document discusses implementing a holistic quality management system (QMS) by redefining corrective and preventive action (CAPA). It outlines challenges with traditional QMS approaches and regulations from ISO, FDA, and the European Commission regarding CAPA. The document recommends treating any opportunity to improve quality as a CAPA, and that CAPAs should follow a process from identifying problems to verifying the effectiveness of corrective actions.
The document discusses establishing a quality management system (QMS) at the Commission on Population and Sustainable Development (CPSC) based on ISO 9000 standards. It describes CPSC's rationale for developing a QMS, key concepts of quality management, and the steps taken to design, implement, and maintain their QMS, including developing documentation, training staff, conducting internal audits, and achieving external certification. The ultimate goals were to improve internal processes and satisfy customer needs according to international quality standards.
VQMS - A management consulting company towards INTERNATIONAL BEST PRACTICES.
LEAN SIX SIGMA
ISO QMS STANDARDS
CORPORATE CERTIFICATION
AUDIT MANAGMENT
PROJECT MANAGEMENT ..... MORE
PL VISIT WWW.VQMS.CO.IN
Standards have the purpose of setting out agreed principles or criteria to harmonize processes. Different industries have differing needs for standardization. There are various types of ISO certifications that certification bodies in the UAE can offer depending on the industry, including standards for quality management systems, environmental management systems, occupational health and safety management, information security management, and food safety management. Obtaining ISO certification can significantly increase a professional's worth in the job market. Exsolution Consultancy, located in Sharjah, UAE, offers ISO certification services.
The document discusses elements of an effective Corrective and Preventive Action (CAPA) process. It outlines key aspects such as having a documented procedure, risk assessment, investigation techniques, defined action plans, effectiveness checks, and management review. The goals of a CAPA process are to determine the root cause of problems, implement corrective actions to address the cause, and verify that the actions were effective in preventing recurrence. An effective CAPA system relies on analyzing various quality data sources, taking actions to continuously improve products and processes, and demonstrating the ability to meet business and compliance needs over time.
The document discusses ISO 9001 and ISO 9004 quality management standards. ISO 9001 helps organizations implement quality management systems to meet requirements, while ISO 9004 provides guidelines for performance improvement. Both standards are designed to work together as organizations focus on continual improvement to meet customer needs and achieve excellence.
PECB Webinar: The significance of auditing in maintaining a certified ISO 900...PECB
We will cover:
• The role of auditing in the implementation, development, and continuous improvement of a QMS based on ISO 9001
• Best audit practices
• The shift towards risk based auditing with the advent of the 2015 version of the ISO 9001 Standard
Presenter:
This webinar will be presented by Jacob Alexander McLean, the Principal Consultant and Managing Director of Kaizen Training & Management Consultants Limited.
The document summarizes observations from an audit of a company's financial statements. It identifies several risk areas and internal control deficiencies. Key points include: misstatements were identified in all branches due to non-adherence to recommendations and lack of involvement in an SLFRS conversion; impairment was not properly assessed due to insufficient IT systems and policies; treasury management policies and procedures were lacking; and bank reconciliations were either not performed or not reviewed at some branches. Upgrades to IT systems and the development of formal policies and procedures are recommended.
Perfect instrumentation = the Perfect Brew
As a brewer, you know that brewing beer is part science and part art. Proper automation instrumentation throughout the brewing process can help with both aspects of your business.
This eBook guides you through the stages of brewing beer and how state-of-the-art sensor technology supports this process. This eBook will also explain how when using this technology:
Energy is conserved during the process
Inventory is kept at its correct measurement, constantly
Beer loss is reduced
and much more...
Professor Yakub Aliyu Product Quality Non Conformance presentation -v1.4_11...Professor Yakub Aliyu
This document discusses corrective action and preventative action (CAPA) processes for addressing nonconforming products in a quality management system. It provides an overview of CAPA responsibilities and procedures, the 8D problem solving approach, examples of immediate and long term corrective actions, and requirements for verifying the effectiveness of CAPA measures through validation, monitoring for recurrence, and ensuring information dissemination. The goal of CAPA is to eliminate the root causes of problems in order to improve products, processes and customer satisfaction.
- QE 19011S is a U.S. supplement to ISO 19011 that provides additional guidance for quality and environmental management system auditing, especially for internal and supplier audits.
- It addresses limitations in ISO 19011 regarding competence requirements, internal/supplier audits, and use by small organizations.
- The supplement retains the full ISO 19011 text and adds guidance in supplemental text to provide a more complete standard for auditing management systems.
The document discusses the Hazard Analysis Critical Control Points (HACCP) food safety system. It provides an overview of what HACCP is, why it is important, and its 7 principles and 12 steps. Specifically, HACCP was developed in the 1960s by Pillsbury to ensure food safety for astronauts. It is a science-based process that identifies and prevents food safety hazards during production. The document outlines the 7 principles for developing an effective HACCP plan, which include conducting a hazard analysis, identifying critical control points, establishing critical limits, monitoring procedures, corrective actions, record keeping, and verification methods. Prerequisite programs are also important to minimize contamination and allow the HACCP plan to focus
This document provides an overview of ISO 9001:2008 requirements for quality management systems. It defines key terms related to QMS such as quality, quality policy, quality control, quality assurance, documents, records, processes, procedures, audits, conformity and non-conformity. It also describes the eight principles of QMS, the PDCA cycle for continual improvement, and lists procedures for an example organization's QMS. The document aims to introduce readers to the basic concepts and requirements of the ISO 9001:2008 standard.
The document discusses quality audits of quality management systems. It defines a quality audit and explains that the purpose is to ensure compliance with standards and identify opportunities for improvement. It describes the roles and responsibilities of auditors and auditees. The audit process includes developing an audit plan and checklist, performing the audit, documenting any non-compliances, issuing reports, and conducting follow-up. Key elements of a quality audit are independence, preparation, documentation, and verification of corrective actions.
Pearl Confectionery (Pvt.) Ltd is providing training on quality management systems. The training covers fundamentals of quality management including roles of auditors and auditees, the PDCA cycle, and the 8 principles of quality. It also covers ISO 9001:2008 requirements including the standard's structure and clauses. The training includes sessions on internal quality audits. Attendees must pass a test with 60% to complete the training.
The document discusses the beer brewing process of mashing. Mashing involves mixing milled grain with hot water in a mash tun, which allows enzymes in the malt to convert starches into sugars. This produces a sugar-rich liquid called wort. The mash is held at various temperatures to facilitate enzymatic reactions over 1-2 hours. After mashing, sparging uses additional water to extract remaining sugars. Mashing is a key step in the brewing process that converts grain starches into fermentable sugars in the wort.
ISO 9001:2015 Reshaping the role of the auditor - updated versionBywater Training
This document discusses how the new ISO 9001:2015 standard will reshape the role of the quality management system auditor. The updated standard places a greater emphasis on leadership, risk-based thinking, and understanding organizational context. As a result, auditors will need enhanced skills like evaluating risk management processes and confidently interacting with top management. Auditors must also improve their understanding of the client's industry and strategic goals. Overall, the changes require auditors to audit processes more holistically and focus on evaluating the effectiveness of the quality system in order to provide value to clients.
This document discusses the types, production process, and potential spoilage of beer. It begins by introducing beer as the world's oldest and most widely consumed alcoholic beverage, made through fermentation of cereal grains. The main types of beer are ales and lagers. The production process involves malting, mashing, boiling, fermentation, aging, and packaging. Spoilage can occur through bacteria or wild yeasts growing in the beer during production or storage.
Formulations and Manufacturing Process of Phenyl, Naphthalene Ball, Mosquito...Ajjay Kumar Gupta
This document provides formulations and manufacturing processes for various personal care and cleaning products including phenyl, floor cleaner, glass cleaner, toilet cleaner, mosquito coils, liquid detergent, detergent powder, soap, shampoo, hair dye, cream, air freshener, shoe polish, and toothpaste. It discusses the key raw materials, production steps, and process flow diagrams for each product. The document aims to be a reference for professionals looking to manufacture these types of products.
The document discusses methods for examining food and water microbiologically. There are three main methods discussed: culture media methods, immunoassay methods, and polymerase chain reaction (PCR) methods. Culture media methods involve culturing samples on selective and differential media to isolate and identify microorganisms. Immunoassay methods like ELISA use antigen-antibody binding to detect toxins and microbes. PCR methods amplify and detect targeted nucleic acid sequences to identify pathogens. Examining food and water microbiologically is important to ensure safety and determine processing parameters needed to meet standards.
The document provides information about ISO and ISO standards. It discusses:
- ISO is an independent international organization that develops voluntary standards to ensure products/services are safe and of good quality.
- ISO 9001 provides requirements for a quality management system to ensure customer satisfaction. ISO 14001 provides requirements for an environmental management system.
- Certification to the standards by an independent body verifies an organization's management system meets the standard's requirements but certification is not required to implement the standards.
The new ISO 9001:2015 committee draft is published and distributed. There are changes which affect organizations who applied this standard. As it is among most famous ISO standards, follow up the changes would be critical and it is time to consider changes which might affect organizations' management systems.
The document provides an overview of root cause analysis (RCA) tools and processes. It defines RCA as a systematic process for identifying the root causes of problems in order to prevent recurrence. The document outlines the key concepts, types of causes, common tools like fishbone diagrams and 5 whys, and a 5-step DMAIC process for conducting RCA including defining the problem, measuring its scope, analyzing root causes, implementing solutions, and controlling effectiveness. The goal of RCA is to develop sustainable solutions by understanding underlying causes rather than just addressing symptoms.
PECB Webinar: The significance of auditing in maintaining a certified ISO 900...PECB
We will cover:
• The role of auditing in the implementation, development, and continuous improvement of a QMS based on ISO 9001
• Best audit practices
• The shift towards risk based auditing with the advent of the 2015 version of the ISO 9001 Standard
Presenter:
This webinar will be presented by Jacob Alexander McLean, the Principal Consultant and Managing Director of Kaizen Training & Management Consultants Limited.
The document summarizes observations from an audit of a company's financial statements. It identifies several risk areas and internal control deficiencies. Key points include: misstatements were identified in all branches due to non-adherence to recommendations and lack of involvement in an SLFRS conversion; impairment was not properly assessed due to insufficient IT systems and policies; treasury management policies and procedures were lacking; and bank reconciliations were either not performed or not reviewed at some branches. Upgrades to IT systems and the development of formal policies and procedures are recommended.
Perfect instrumentation = the Perfect Brew
As a brewer, you know that brewing beer is part science and part art. Proper automation instrumentation throughout the brewing process can help with both aspects of your business.
This eBook guides you through the stages of brewing beer and how state-of-the-art sensor technology supports this process. This eBook will also explain how when using this technology:
Energy is conserved during the process
Inventory is kept at its correct measurement, constantly
Beer loss is reduced
and much more...
Professor Yakub Aliyu Product Quality Non Conformance presentation -v1.4_11...Professor Yakub Aliyu
This document discusses corrective action and preventative action (CAPA) processes for addressing nonconforming products in a quality management system. It provides an overview of CAPA responsibilities and procedures, the 8D problem solving approach, examples of immediate and long term corrective actions, and requirements for verifying the effectiveness of CAPA measures through validation, monitoring for recurrence, and ensuring information dissemination. The goal of CAPA is to eliminate the root causes of problems in order to improve products, processes and customer satisfaction.
- QE 19011S is a U.S. supplement to ISO 19011 that provides additional guidance for quality and environmental management system auditing, especially for internal and supplier audits.
- It addresses limitations in ISO 19011 regarding competence requirements, internal/supplier audits, and use by small organizations.
- The supplement retains the full ISO 19011 text and adds guidance in supplemental text to provide a more complete standard for auditing management systems.
The document discusses the Hazard Analysis Critical Control Points (HACCP) food safety system. It provides an overview of what HACCP is, why it is important, and its 7 principles and 12 steps. Specifically, HACCP was developed in the 1960s by Pillsbury to ensure food safety for astronauts. It is a science-based process that identifies and prevents food safety hazards during production. The document outlines the 7 principles for developing an effective HACCP plan, which include conducting a hazard analysis, identifying critical control points, establishing critical limits, monitoring procedures, corrective actions, record keeping, and verification methods. Prerequisite programs are also important to minimize contamination and allow the HACCP plan to focus
This document provides an overview of ISO 9001:2008 requirements for quality management systems. It defines key terms related to QMS such as quality, quality policy, quality control, quality assurance, documents, records, processes, procedures, audits, conformity and non-conformity. It also describes the eight principles of QMS, the PDCA cycle for continual improvement, and lists procedures for an example organization's QMS. The document aims to introduce readers to the basic concepts and requirements of the ISO 9001:2008 standard.
The document discusses quality audits of quality management systems. It defines a quality audit and explains that the purpose is to ensure compliance with standards and identify opportunities for improvement. It describes the roles and responsibilities of auditors and auditees. The audit process includes developing an audit plan and checklist, performing the audit, documenting any non-compliances, issuing reports, and conducting follow-up. Key elements of a quality audit are independence, preparation, documentation, and verification of corrective actions.
Pearl Confectionery (Pvt.) Ltd is providing training on quality management systems. The training covers fundamentals of quality management including roles of auditors and auditees, the PDCA cycle, and the 8 principles of quality. It also covers ISO 9001:2008 requirements including the standard's structure and clauses. The training includes sessions on internal quality audits. Attendees must pass a test with 60% to complete the training.
The document discusses the beer brewing process of mashing. Mashing involves mixing milled grain with hot water in a mash tun, which allows enzymes in the malt to convert starches into sugars. This produces a sugar-rich liquid called wort. The mash is held at various temperatures to facilitate enzymatic reactions over 1-2 hours. After mashing, sparging uses additional water to extract remaining sugars. Mashing is a key step in the brewing process that converts grain starches into fermentable sugars in the wort.
ISO 9001:2015 Reshaping the role of the auditor - updated versionBywater Training
This document discusses how the new ISO 9001:2015 standard will reshape the role of the quality management system auditor. The updated standard places a greater emphasis on leadership, risk-based thinking, and understanding organizational context. As a result, auditors will need enhanced skills like evaluating risk management processes and confidently interacting with top management. Auditors must also improve their understanding of the client's industry and strategic goals. Overall, the changes require auditors to audit processes more holistically and focus on evaluating the effectiveness of the quality system in order to provide value to clients.
This document discusses the types, production process, and potential spoilage of beer. It begins by introducing beer as the world's oldest and most widely consumed alcoholic beverage, made through fermentation of cereal grains. The main types of beer are ales and lagers. The production process involves malting, mashing, boiling, fermentation, aging, and packaging. Spoilage can occur through bacteria or wild yeasts growing in the beer during production or storage.
Formulations and Manufacturing Process of Phenyl, Naphthalene Ball, Mosquito...Ajjay Kumar Gupta
This document provides formulations and manufacturing processes for various personal care and cleaning products including phenyl, floor cleaner, glass cleaner, toilet cleaner, mosquito coils, liquid detergent, detergent powder, soap, shampoo, hair dye, cream, air freshener, shoe polish, and toothpaste. It discusses the key raw materials, production steps, and process flow diagrams for each product. The document aims to be a reference for professionals looking to manufacture these types of products.
The document discusses methods for examining food and water microbiologically. There are three main methods discussed: culture media methods, immunoassay methods, and polymerase chain reaction (PCR) methods. Culture media methods involve culturing samples on selective and differential media to isolate and identify microorganisms. Immunoassay methods like ELISA use antigen-antibody binding to detect toxins and microbes. PCR methods amplify and detect targeted nucleic acid sequences to identify pathogens. Examining food and water microbiologically is important to ensure safety and determine processing parameters needed to meet standards.
The document provides information about ISO and ISO standards. It discusses:
- ISO is an independent international organization that develops voluntary standards to ensure products/services are safe and of good quality.
- ISO 9001 provides requirements for a quality management system to ensure customer satisfaction. ISO 14001 provides requirements for an environmental management system.
- Certification to the standards by an independent body verifies an organization's management system meets the standard's requirements but certification is not required to implement the standards.
The new ISO 9001:2015 committee draft is published and distributed. There are changes which affect organizations who applied this standard. As it is among most famous ISO standards, follow up the changes would be critical and it is time to consider changes which might affect organizations' management systems.
The document provides an overview of root cause analysis (RCA) tools and processes. It defines RCA as a systematic process for identifying the root causes of problems in order to prevent recurrence. The document outlines the key concepts, types of causes, common tools like fishbone diagrams and 5 whys, and a 5-step DMAIC process for conducting RCA including defining the problem, measuring its scope, analyzing root causes, implementing solutions, and controlling effectiveness. The goal of RCA is to develop sustainable solutions by understanding underlying causes rather than just addressing symptoms.