Strategic cost management will be important for organizations over the next 5-10 years as revenues will be difficult to earn and margins challenged. Organizations that excel at managing costs will be best positioned to improve performance and gain competitive advantages. Some organizations focus on short-term cost cutting without sustainable strategies, while others use downturns to identify efficiencies. However, many costs cut during recessions return quickly. Effective cost management requires proactive, strategic approaches rather than reactive tactics.
These case studies touch on subjects that all FMs know are central to our role, wherever you operate in the world, and pretty much whatever your role: procurement, innovation, technology, sustainability, talent management and health and safety. It’s quite a diverse list of subjects,
but there are common themes running through all six case studies. All these organisations seem to have worked out a similar formula for success that could be applied in any business, sector or region. Read More!
Transformational deals have become desirable, but business leaders agree that they are the most difficult transactions in M&A today. This article lists seven fundamental tenets of M&A integration that can help your company shift its business model and maybe reshape its industry.
Margin Performance Report - Exploring how companies can beat market expectationsCaroline Burns
In an environment characterized by uncertainty and global competition, margins are threatened like never before and cost optimization is running out of steam. How does margin relate to performance and how can margin be managed strategically?
Dr. Patrick Reinmoeller
Professor of Strategic Management
Cranfield School of Management
Cranfield University
Eversheds Report - Streamlining for success: M&A Divestment and Separation Tr...Rafal Wasyluk
Sieć Eversheds opublikowała globalny raport pt. „Streamlining for success: M&A Divestment and Separation Trends". Raport koncentruje się na trendach w zakresie wyjść z inwestycji. Za koordynację polskich prac nad raportem odpowiedzialna była Ewa Szlachetka, partner kierujący praktyką fuzji i przejęć w kancelarii Wierzbowski Eversheds.
Na potrzeby raportu przeprowadzone zostało globalne badanie, również wśród klientów Eversheds. Jego celem było uzyskanie odpowiedzi m.in. na poniższe pytania:
Jakie aspekty separacji lub dezinwestycji oraz ogólnego procesu planowania są największym wyzwaniem?
Jakie są przykłady najlepszych praktyk i rozwiązań w zakresie radzenia sobie z tymi wyzwaniami?
Gdzie poszukiwać obszarów, w których można uzyskać wzrost wartości oraz gdzie można najwięcej stracić w procesie separacji?
Które kwestie prawne są krytyczne dla sukcesu transakcji?
Kiedy prawnicy wewnętrzni będą najbardziej skuteczni w swojej roli?
Jakie są najważniejsze zagadnienia dotyczące różnych grup interesariuszy, w tym zarządu, dyrektorów, zespołu zajmującego się rozwojem korporacyjnym i doradców prawnych?
W jaki sposób w trakcie zbycia chronić wartości zarówno w spółce dominującej, jak i zależnej?
Więcej (ENG): http://www.eversheds.com/global/en/what/services/m-and-a/report-2015.page
These case studies touch on subjects that all FMs know are central to our role, wherever you operate in the world, and pretty much whatever your role: procurement, innovation, technology, sustainability, talent management and health and safety. It’s quite a diverse list of subjects,
but there are common themes running through all six case studies. All these organisations seem to have worked out a similar formula for success that could be applied in any business, sector or region. Read More!
Transformational deals have become desirable, but business leaders agree that they are the most difficult transactions in M&A today. This article lists seven fundamental tenets of M&A integration that can help your company shift its business model and maybe reshape its industry.
Margin Performance Report - Exploring how companies can beat market expectationsCaroline Burns
In an environment characterized by uncertainty and global competition, margins are threatened like never before and cost optimization is running out of steam. How does margin relate to performance and how can margin be managed strategically?
Dr. Patrick Reinmoeller
Professor of Strategic Management
Cranfield School of Management
Cranfield University
Eversheds Report - Streamlining for success: M&A Divestment and Separation Tr...Rafal Wasyluk
Sieć Eversheds opublikowała globalny raport pt. „Streamlining for success: M&A Divestment and Separation Trends". Raport koncentruje się na trendach w zakresie wyjść z inwestycji. Za koordynację polskich prac nad raportem odpowiedzialna była Ewa Szlachetka, partner kierujący praktyką fuzji i przejęć w kancelarii Wierzbowski Eversheds.
Na potrzeby raportu przeprowadzone zostało globalne badanie, również wśród klientów Eversheds. Jego celem było uzyskanie odpowiedzi m.in. na poniższe pytania:
Jakie aspekty separacji lub dezinwestycji oraz ogólnego procesu planowania są największym wyzwaniem?
Jakie są przykłady najlepszych praktyk i rozwiązań w zakresie radzenia sobie z tymi wyzwaniami?
Gdzie poszukiwać obszarów, w których można uzyskać wzrost wartości oraz gdzie można najwięcej stracić w procesie separacji?
Które kwestie prawne są krytyczne dla sukcesu transakcji?
Kiedy prawnicy wewnętrzni będą najbardziej skuteczni w swojej roli?
Jakie są najważniejsze zagadnienia dotyczące różnych grup interesariuszy, w tym zarządu, dyrektorów, zespołu zajmującego się rozwojem korporacyjnym i doradców prawnych?
W jaki sposób w trakcie zbycia chronić wartości zarówno w spółce dominującej, jak i zależnej?
Więcej (ENG): http://www.eversheds.com/global/en/what/services/m-and-a/report-2015.page
Elevate your enterprise cfo role reportCor Ranzijn
Companies in virtually every industry are undergoing a secular change to new, platform- based businesses. To thrive, organizations need to digitally reinvent their enterprise business
and operating models. CFO"s continue to be instrumental in providing the analytical insights to help the enterprise invest capital into new opportunities. Essential to this process is a highly collaborative, in-synch C-suite. The CFO’s newest mandate – to help steer the strategic direction
of the enterprise and do so iteratively – requires changes to their finance organizations. Startlingly, nearly half of CFOs report their own finance organizations fall short of what’s required.
Due to the current instability in the business world, organizations should be able to anticipate changes and have coherent responses at hand to effective manage risks, create value, build good relations, increase profit and improve competitive positioning.
A report titled Exploring Strategic Risk issued in 2013 for Forbes Insights by Deloitte, contains some very important conclusions for the business community. 300 executives from around the world were interviewed for the study, in an attempt to find out their vision of the risk strategy and current changes and analysing how organizations should face these new challenges.
Sometimes it is difficult to link risks to a specific financial impact and not all data are pertinent to the evaluation of emerging risks. That's why companies have to be aware of internal risks and manage them well in order to be able to manage external risks and invest into strategic assets such as human capital, clients and innovation.
This insight explains the case of the financial services as the sector that less trust generates due to its short-sightedness, lack of values and lack of professional education that resulted in corruption and bad practices, which compromised the financial sector.
The report A Crisis of Culture: Valuing Ethics and Knowledge in Financial Services examines the role of integrity and knowledge in restoring culture in the financial services industry. The conclusions appear in the full version of this document.
The financial industry is just one example in the wider panorama. Lack of values is widespread and creates significant risks. Bad practices trigger problems such as loss of profit, loss of reputation and even loss of shareholders, clients and employees.
The crisis, as well as the arrival of new technologies, urges companies to maintain their good practices and emphasize aspects as ethics, leadership, commitment, performance, transparency and sustainability.
The digital revolution and social networks encourage companies to be more transparent: companies meet their promises and obligations, deliver a coherent dialogue and improve the relationship with their stakeholders.
Application of values raises the possibility of good results and profits for companies through improvement of their reputation and business as well as optimization of resources. This certainly creates competitive advantages, establishes a strong cultural connection and improves employees’ motivation.
Before taking any decision, an institution should keep in mind the fact that it needs implicit and explicit public approval. Good business management implies risk management, creating a climate of trust, good will, credibility, social commitment and empathy between stakeholders and the company.
More Information:
https://flevy.com/browse/flevypro/business-transformation-success-factors-5561
Business Transformations have become a necessity in the fast-changing technological and competitive business environment. Transformation is characterized by significant and risk-laden restart of a company, with the objective of accomplishing a profound improvement in performance and changing its future course.
Undertaking such arduous effort requires approaching the task in a structured way. Research shows that quite a few of such undertakings are based on anecdotal beliefs instead of being based on empirical data.
This presentation provides a detailed overview of the 5 Factors Critical for achieving the desired results from Business Transformation, based on empirical evidence. These 5 factors are:
1. Cost Management
2. Revenue Growth
3. Long-term Strategy and R&D Investment
4. New, External Leadership
5. Holistic Transformation Programs
Other topics discussed in the presentation include the rationale for Business Transformation, its effects, phases, and the trends that trigger Business Transformation.
The slide deck also includes some slide templates for you to use in your own business presentations.
Results of a survey I participated in at the beginning of the year around business improvement groups. An opportunity to break away from the competition during hard times !
The changing face of reward examines how the business drivers of reward are changing due to the impact of the global downturn and other macroeconomic trends in the global economy.
Enterprise Project and Portfolio Management: Managing the RevolutionUMT
Most large organizations routinely need to balance the need for centralized control and local autonomy. Different lines of business may have unique objectives, and it’s often difficult to envision implementing standardized processes. Dispersed companies tend to slowly gravitate away from homogenous practices and this leads to fragmented policies and the use of disparate systems. In more extreme circumstances, merger and acquisition activity may attempt to quickly assimilate entirely distinct organizations. However, implementing the Comprehensive EPM methodologies and frameworks in a systematic manner will yield predictable results that include savings, improved transparency and better alignment with company strategies.
Una comunidad para convertir el café molido en producción de hongos en las ciudades danesas.
Creemos que es inadecuado que en las grandes ciudades se beba mucho café sin utilizar el café molido que contiene nutrientes en algo más.
Cuando haces el café, utilizas sólo el 0,2% del café; al combinarlo con agua hirviendo lo convierte en la bebida de café. El resto, el 99,8%, es desecho de café que se desecha a la basura.
Es un desperdicio de recursos. En lugar de tirar el café molido, recojámoslo. Más allá de las personas. Posos de café que utilizamos para cultivar hongos. Amor y Hongos de café molido.
Elevate your enterprise cfo role reportCor Ranzijn
Companies in virtually every industry are undergoing a secular change to new, platform- based businesses. To thrive, organizations need to digitally reinvent their enterprise business
and operating models. CFO"s continue to be instrumental in providing the analytical insights to help the enterprise invest capital into new opportunities. Essential to this process is a highly collaborative, in-synch C-suite. The CFO’s newest mandate – to help steer the strategic direction
of the enterprise and do so iteratively – requires changes to their finance organizations. Startlingly, nearly half of CFOs report their own finance organizations fall short of what’s required.
Due to the current instability in the business world, organizations should be able to anticipate changes and have coherent responses at hand to effective manage risks, create value, build good relations, increase profit and improve competitive positioning.
A report titled Exploring Strategic Risk issued in 2013 for Forbes Insights by Deloitte, contains some very important conclusions for the business community. 300 executives from around the world were interviewed for the study, in an attempt to find out their vision of the risk strategy and current changes and analysing how organizations should face these new challenges.
Sometimes it is difficult to link risks to a specific financial impact and not all data are pertinent to the evaluation of emerging risks. That's why companies have to be aware of internal risks and manage them well in order to be able to manage external risks and invest into strategic assets such as human capital, clients and innovation.
This insight explains the case of the financial services as the sector that less trust generates due to its short-sightedness, lack of values and lack of professional education that resulted in corruption and bad practices, which compromised the financial sector.
The report A Crisis of Culture: Valuing Ethics and Knowledge in Financial Services examines the role of integrity and knowledge in restoring culture in the financial services industry. The conclusions appear in the full version of this document.
The financial industry is just one example in the wider panorama. Lack of values is widespread and creates significant risks. Bad practices trigger problems such as loss of profit, loss of reputation and even loss of shareholders, clients and employees.
The crisis, as well as the arrival of new technologies, urges companies to maintain their good practices and emphasize aspects as ethics, leadership, commitment, performance, transparency and sustainability.
The digital revolution and social networks encourage companies to be more transparent: companies meet their promises and obligations, deliver a coherent dialogue and improve the relationship with their stakeholders.
Application of values raises the possibility of good results and profits for companies through improvement of their reputation and business as well as optimization of resources. This certainly creates competitive advantages, establishes a strong cultural connection and improves employees’ motivation.
Before taking any decision, an institution should keep in mind the fact that it needs implicit and explicit public approval. Good business management implies risk management, creating a climate of trust, good will, credibility, social commitment and empathy between stakeholders and the company.
More Information:
https://flevy.com/browse/flevypro/business-transformation-success-factors-5561
Business Transformations have become a necessity in the fast-changing technological and competitive business environment. Transformation is characterized by significant and risk-laden restart of a company, with the objective of accomplishing a profound improvement in performance and changing its future course.
Undertaking such arduous effort requires approaching the task in a structured way. Research shows that quite a few of such undertakings are based on anecdotal beliefs instead of being based on empirical data.
This presentation provides a detailed overview of the 5 Factors Critical for achieving the desired results from Business Transformation, based on empirical evidence. These 5 factors are:
1. Cost Management
2. Revenue Growth
3. Long-term Strategy and R&D Investment
4. New, External Leadership
5. Holistic Transformation Programs
Other topics discussed in the presentation include the rationale for Business Transformation, its effects, phases, and the trends that trigger Business Transformation.
The slide deck also includes some slide templates for you to use in your own business presentations.
Results of a survey I participated in at the beginning of the year around business improvement groups. An opportunity to break away from the competition during hard times !
The changing face of reward examines how the business drivers of reward are changing due to the impact of the global downturn and other macroeconomic trends in the global economy.
Enterprise Project and Portfolio Management: Managing the RevolutionUMT
Most large organizations routinely need to balance the need for centralized control and local autonomy. Different lines of business may have unique objectives, and it’s often difficult to envision implementing standardized processes. Dispersed companies tend to slowly gravitate away from homogenous practices and this leads to fragmented policies and the use of disparate systems. In more extreme circumstances, merger and acquisition activity may attempt to quickly assimilate entirely distinct organizations. However, implementing the Comprehensive EPM methodologies and frameworks in a systematic manner will yield predictable results that include savings, improved transparency and better alignment with company strategies.
Una comunidad para convertir el café molido en producción de hongos en las ciudades danesas.
Creemos que es inadecuado que en las grandes ciudades se beba mucho café sin utilizar el café molido que contiene nutrientes en algo más.
Cuando haces el café, utilizas sólo el 0,2% del café; al combinarlo con agua hirviendo lo convierte en la bebida de café. El resto, el 99,8%, es desecho de café que se desecha a la basura.
Es un desperdicio de recursos. En lugar de tirar el café molido, recojámoslo. Más allá de las personas. Posos de café que utilizamos para cultivar hongos. Amor y Hongos de café molido.
Coffee Culture in India (Industry Analysis)Aaditya Nagpal
This presentation was presented by me and my two friends for the subject Industrial Policy Planning.
It is about the indian coffee shop industry focusing on Cafe Coffee Day and the competition it faces
Managing Finance (MNGFIN)
Week 5: Strategic management accounting
The nature and role of strategic management accounting
Textbook reading (Atrill & McLaney: Ch. 9)
Last week’s objectives helped you develop an understanding of the role of budgets
in the strategic planning process. Budgets are useful tools for setting financial
standards of performance and act as motivators for effective management. However,
budget preparation, management, monitoring, and analysis represent only a small
portion of the role that management accounting can take within the strategic
planning process. Of course, strategic planning requires an organisation to fully
examine and analyse itself both internally and externally.
Management accounting is a unique field that is excellently positioned to assist with
both the internal evaluation as well as external analysis that organisations must
conduct to remain competitive. It may seem that management accounting is strongly
focused on the measuring of internal performance of the organisation. This was the
common belief for many years; however, in the contemporary business landscape,
companies are finding that they can also practice such analysis on their competitors
as well as their customers. Consequently, this forces them to be more outward
looking, to develop competitive strategies, and to monitor these strategies using the
appropriate range of performance measurements. The role of management
accounting is expanding from supportive to participative as new methods are being
used to help meet corporate strategic objectives.
Competitor and customer profitability analysis
Textbook reading (Atrill & McLaney: Ch. 9)
To better understand the expanding strategic role that management accounting is
acquiring within the organisation, it is important to examine two key areas from this
field: competitor analysis and customer profitability analysis. The methods and
techniques that you have examined and explored to this point have all been focused
on measuring and analysing the performance of the organisation itself. This
information is of great importance, as it provides detail with regards to profitability,
sustainability, etc. However, if the concentration remains solely on the individual
organisation, true analysis has fallen short, as companies do not operate in vacuums.
Managers must do their best to understand the competitive stance of other
organisations with regards to costs, strategies, resources, capabilities, and
objectives. In other words, an organisation must do its best to understand what its
competition might do if it were to reduce prices, launch a new product, or attempt to
enter a new market. While obtaining such precious information proves to be difficult
at times, there are numerous sources that can be utilised, such as public financial
reports, industry reports, government statistics, and simple observations of
behaviours and a ...
Delivering more value to the business through
performance measurement and improved decision
support is the top priority for the finance function
through 2020. Among senior finance professionals
participating in the 2014 EY Global Insurance CFO
Survey, 71% indicated that “being a better business
partner” ranked among their top three priorities,
with 35% placing this as number one.
Why Budgeting Kills Your CompanyHBSWK Pub. Date Aug 1 1, 2.docxhelzerpatrina
Why Budgeting Kills Your Company
HBSWK Pub. Date: Aug '1 1, 2003
Why doesn't the budget process work? Read what experts say about not only changing your budgeting process,
but whether your company should dispense with budgets entirely. by Loren Gary
The average billion-dollar company spends as many as 25,000 person-days per year putting together the budget. If this
all paid off in shareholder return, that would be fine. But few organizations can make that claim. In fact, many firms
now question the ROI of traditional budgeting altogether and are looking for alternatives that reduce time and better
align spending with strategy.
Look at your own company's budget process: Has it really helped you do a better job of belt tightening during the
current slowdown? Many companies have reverted to more centralized command-and-control procedures to keep a
tight rein on costs-but the dynamics of the budgeting proc3ss ofter rmder.rqine this effort.
"In tough times like these, any signifrcant real cost growth feels imprudent and is hard to justify for most businesses,"
writes Mike Baxter, a partner in the consulting firm Marakon Associates (f{ew York City), in a recent company
publication. "Business units have used their budgets as a bargaining chip, bidding high to get a larger slice of the pie
while keeping their cards close to their chest.
"The CEO has had no choice but to get them back into shape, though he lacks any clear line of sight for identifying and
challenging the least valuable resources," Baxter continues. All too often, the CEO must opt for across-the-board
cuts-even though he knows that this approach penalizes the high-performing units and props up the underperforming
ones. The result is a decoupling of the company's resource allocation process from the highest-value strategic
opporfunities.
The answer, some experts say, is to dispense with budgets entirely-and
The answer, some experts say, is to replace them with a system of rolling forecasts and key performance
dispense with budgets entirely. indicators that shifts strategic decision making to customer-facing edges of
the organization. Others advocate less sweeping but still significant
changes: Housing the budgeting and strategic planning functions in one office, establishing top-down goals three to
four years out, and requiring all business units to explore the budget implications of several strategic alternatives.
The following discussion will help stimulate your thinking about how your own company's budgeting process can be
transformed from an exasperating exercise in pork barreling and interdepartmental brinksmanship to a tool for
achieving strategic alignment.
How fi xed-p erfo rmanc e contracts ensure underperformanc e
At its simplist, a company's budget process consists of each unit producing a sales forecast (assuming it's a profit
center) and a capital needs forecists. "I've seen some annual budget processes that didn't take any time at all," says
William J. Bruns Jr., ...
With a fundamental shift in the CFO mission, the finance function has become a critical change agent across organizations. The role of financial leaders such as CFOs is evolving, from a traditional financial controller, to one that drives performance improvements across the organization.
When it comes to scrutinizing costs, most insurance companies can say “Been there, done that. Got the t-shirt.” Managers are familiar with the refrain from above to trim here and cut there. The typical result is flirtation with the latest management trends like lean, outsourcing and offshoring, and others. However, the results tend to be the same. Budgets reflect last year’s spend plus or minus a couple of percent in the same places.
What impact does Customer Management have on Business PerformanceDoug Leather
We know intuitively that managing the customer portfolio well leads to improved business performance. This slide deck shares important insights into what makes customer management work and how to measure it. This is based on research done by QCi (the main players now with The Customer Framework Ltd) and although I put this deck together 6 years ago I was astounded as to how relevant the thinking still is. The sad reality is that Customer Management capability hasn't improved very much over the years (in the majority of cases, hence we are still subject to inconsistent and poor customer experience) yet it remains a topic that is spoken about and focussed upon by many organisations. The difference that I find today versus 7 or 8 years ago is that MORE people talk about customer management than previously, however I don't se much improvement in the understanding of what it involves or much improved capability in operationalizing customer centric business.(this is a generalised statement)
Captive Finance Firms in a Challenging EconomyKrueger, Cameron.docxtidwellveronique
Captive Finance Firms in a Challenging Economy
Krueger, Cameron; Byrnes, Steven
HYPERLINK "http://search.proquest.com.ezproxy.apollolibrary.com/docview/365950090/FE20E0F4E76B4345PQ/23?accountid=35812"
; Williams, Christine. The Journal of Equipment Lease Financing (Online)
HYPERLINK "http://search.proquest.com.ezproxy.apollolibrary.com/indexingvolumeissuelinkhandler/29215/The+Journal+of+Equipment+Lease+Financing+$28Online$29/02010Y01Y01$23Winter+2010$3b++Vol.+28+$281$29/28/1?accountid=35812" \o "Click to search for more items from this issue"
28.1 (Winter 2010): 1C-5C.
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Abstract (summary)
Captive finance companies seem to be in the news more than either banks or independent financeorganizations - and the news has been dramatically negative. Some of the traditional views of captives are highly relevant; however, often they are benchmarked against the wrong index. Comparing common leverage or profitability ratios between a captive and its parent provides negative results in good economic times as well as bad! For instance, average return on assets for a sample of 10 organizations that own captives in a down year - 2008 - was 8.7%. The same measure for finance companies over the past five years has been 1.2%. It is imperative for organizations to work with their parents to develop a common understanding and measurement of the broader strategic value of the captive and to promote that understanding to the larger community of stakeholders. This enhanced system of measures, aligned with the captive's true objectives, is less about performance during any given economic cycle and more about strategic value.
Full Text
In the best of times, strengths and weaknesses of a business model are often overlooked. In the worst of times, as with the recent global recession, weaknesses often come to the forefront. For captive finance companies ("captives") this is the case. Even business models once proven to be effective are being questioned and modified. The changing market landscape is demonstrating a great degree of disparity in the value captives are delivering to their parent organizations.
Historically, parents have measured captive value in ways that promote a stand-alone business division view. Although some of these traditional views of captives are highly relevant, they are often benchmarked against irrelevant indexes. Parents need to pay attention to some key metrics affecting the overall organization; alternative approaches for evaluating success may be appropriate, given the evolution of captives. One of the key aspects of the study Capgemini did for the Foundation is measures of success. This article focuses on traditional measures of success and the relevance of those measures for captives.
EXAMINING MEASURES OF SUCCESS
The past 12 months have provided a deluge of negative news for the financial services industry, and equipment finance providers ha ...
A report on tips and hints to save your organisation costs. Published in 2010 still relevant today where businesses have focused on key areas and are now looking for additional savings.
In this rapidly changing global business environment—where cost is a true strategic differentiator—Deloitte’s first global cost management survey report provides an inside look at the practices and trends currently shaping the future of business, with detailed insights from more than 1,000 C-level executives and senior management in four major regions: the United States (US), Latin America (LATAM), Europe (EU), and Asia Pacific (APAC). http://deloi.tt/2kUWuaw
Similar to Auditel Cost Management Survey Results (20)
This is an extract from a Fleet Management discussion document. It shows a thought-provoking infographic on fleet management costs and key points to consider when developing a cost management strategy
A quick introduction to ESOS - recent UK legislation aiming to maximise energy saving opportunities at 'large enterprises'. Although aimed at large companies initially, the programme is likely to trickle down to SMEs in due course.
Brief case study showing cost savings achieved for a charity delivering drug and alcohol addiction rehabilitation services. Client also appreciated our added value services such as monitoring of consumption.
Photos from my recent trip to Pirang village, Gambia (October 2014)
Aim - to establish relationships with community in Pirang and to help, particularly with education and business projects
Auditel Sector Brochure - Schools and CollegesChris Wheeler
I've been asked a number of times recently about cost saving in schools and colleges. Here is some background info and case studies showing what is possible.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
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Auditel Cost Management Survey Results
1. managementtoday.com managementtoday.com
W
hether the spectre of austerity continues to cast a
chill or UK plc shifts through the gears into speedy
recovery, strategic cost management will be a
game-changer in many industry sectors for the next five
to 10 years.
Chief executives and finance directors don’t need a crys-
tal ball to tell them revenues will be tougher to earn and
margins will be challenged by hungry competitors.
Yet, organisations that excel at managing their cost base
will be best placed to convert savings into accelerated per-
formance. Rather than knee-jerk cost-cutting, smarter
organisations are learning to embed sustainable cost effi-
ciency as they accelerate into the economic recovery.
The discipline of cost management has evolved a great
deal since the dark days of short-term cost-cutting, which
often left organisations in a worse state than they had been
in before. Within organisations that have tighter cost con-
trols, the recession-fuelled cost-cutting exercises of recent
years have offered a valuable opportunity to identify and
execute cost efficiencies that should prove resilient in the
faceofgrowth,anddeliverthemhighermarginsandgreater
competitive advantage.
Yet in other organisations, chief executives and finance
directors are finding that many of the costs taken out dur-
ing the recession are already starting to flood back into
their business at a frightening pace. In fact, according to a
KPMG survey, more than 95% of cost reductions
achieved during the recession are expected to return in
the short term – that equates to more than £90bn of costs
across UK firms.
So what differentiates those organisations that manage
costs proactively and strategically from those that seem
always on the back foot?
According to recent research from Deloitte, some
organisations fall into the trap of focusing cost manage-
ment on the same business areas every year, even if they
don’t deliver the savings they once did. Many, for example,
have been stripping away layers of staff to reduce costs –
with the result that experienced people with years of
knowledge have been lost.
But to help us discover how well cost management is
understood and implemented, we conducted our own
research via a survey of MT readers in association with
Auditel. Through an online poll at managementtoday.com,
the leaders of more than 100 organisations, in both private
and public sectors, answered a series of questions that have
helped us paint the following picture of priorities in the
realm of cost management.
THERESULTS
While chief executives and finance directors often talk
about managing costs strategically, our research suggests
thatbothorganisationalpoliticsandalackofunderstanding
among employees can act as significant barriers to effective
implementation.
Costmanagementgoals
Almost half of respondents consider efficiency improve-
ments and effectiveness to be the point of cost management
measures. Almost a quarter view them as a means to simply
ensuring financial survival. However, a third consider cost
management measures in more positive terms, stating that
for them, the main purpose is to accelerate performance or
gain a competitive advantage over their rivals.
Travel, transport and logistics have been the most com-
mon areas of focus for previous cost management efforts,
followed by human resources – an area of concentration for
half of our survey respondents. Telecoms – fixed and mobile
– are the next most likely area to come under cost manage-
ment scrutiny.
However, it’s managing the cost of human resources that
respondents say is the biggest challenge facing their organi-
sations. Property and premises costs are not far behind,
with travel, transport, logistics and IT infrastructure also
considered significant cost management challenges.
Conversationpoints
Given the recession, it’s not surprising that talk of cost
management has been common everywhere in the organisa-
tional hierarchy. It’s on the boardroom agenda of 82% of
SPONSORED FEATURE
respondents, and discussed on the shopfloor of 53%
of businesses.
But how directed is that talk? Only 30% of survey
respondents were able, in their opinion, to describe the cost
managementmeasuresintheirorganisationsasverystrategic.
When respondents were asked to name the main approach
to cost management at their organisation, by far the most
common answer was identifying wastage and efficiency
improvements. Streamlining the organisation is the second
most popular approach, followed by process improvements.
However, it seems that organisations have experience of
usingavarietyofcostmanagementmethods,fromresearch-
ing suppliers and benchmarking current expenditure to
competitive tendering and service level agreements.
Costmanagementchampions
More than two thirds of respondents (67%) say they are
engaged in a cost management programme. In 60% of
organisations, it’s the CEO who champions cost manage-
ment – alongside the FD (41%) or financial controller
(28%). Rather worryingly, 6% of respondents said no one
was championing cost management in their organisations.
In 73% of companies, cost management measures are
undertaken in-house. However, 23% of organisations use
external resources to implement measures.
Lack of understanding is, say respondents, the biggest
obstacle to cost management in their organisations. But an
almost similar proportion admits that organisational poli-
tics hampers efforts to bring costs under better control.
Close to one in five respondents point the finger at unrealis-
tic goals as the biggest barrier.
A third of respondents say they would seek the advice of a
specialist consultant when considering more strategic cost
management. Just over 28% would ask a management con-
sulting firm, while the same percentage would seek the
services of an accounting firm.
MANYOF
THECOSTS
TAKENOUT
DURINGTHE
RECESSION
ARE
ALREADY
STARTING
TOFLOOD
BACK
ACCELERATEYOURPERFORMANCE
Companies that are positive about
cost management and see it as more
than simply making savings are the
ones that will be in pole position to
take advantage of economic
recovery, says IAN WYLIE
WHATDOYOUCONSIDERTOBETHEMAINPURPOSEOFCOSTMANAGEMENT?
Ensurefinancial
survival22.3%
Accelerate
performance
11.6%
Gaincompetitive
advantage18.8%
Improveefficiency&
effectiveness47.3%
WHATISTHEMAINAPPROACHADOPTEDBYYOURORGANISATIONTOCOSTMANAGEMENT?
WHATARETHEBIGGESTCOSTMANAGEMENTCHALLENGESFACEDBYYOURORGANISATION?
INYOURORGANISATION,WHO,IFANYONE,CHAMPIONSCOSTMANAGEMENT?
TotalScore OverallRank
Humanresources 798 1
Propertyandpremisescosts 718 2
Travel,transportandlogistics 627 3
ITinfrastructure 616 4
Finance,banking,insurances,tax 613 5
Capital 597 6
Utilities 499 7
Telecommunications,fixedandwireless 494 8
Facilitiesmanagement 469 9
Officesuppliesandservices 352 10
Thechief
executive
Thefinancial
director
Thefinancial
controller
Nobody
Researching
suppliers8.9%
Agreeingrequired
servicelevels3.6%
Competitivetendering5.4%
0% 25% 50% 75% 100%
Benchmarking current
expenditure8.9%
Processimprovement15.2%
Allothers4.5%
Postauditingand
invoicevalidationof
newsuppliers1.8%
Retrospectiveauditfor
billingerrorsandrefunds1.8%
WHATISTHEBIGGESTBARRIERTOCOSTMANAGEMENTINYOURORGANISATION?
Lackofunderstanding33%
Organisational
politics30.4%
Unrealisticgoals18.8%
Other,pleasespecify17.9%
60.4%
41.4%
28.8%
6.3%
FindouthowAuditelcanhelpyour
businesstoaccelerateperformance.
Tel:08005833355
Email:heather.hancock@auditel.co.uk
Website:www.auditel.co.uk
2. managementtoday.com managementtoday.com
W
hether the spectre of austerity continues to cast a
chill or UK plc shifts through the gears into speedy
recovery, strategic cost management will be a
game-changer in many industry sectors for the next five
to 10 years.
Chief executives and finance directors don’t need a crys-
tal ball to tell them revenues will be tougher to earn and
margins will be challenged by hungry competitors.
Yet, organisations that excel at managing their cost base
will be best placed to convert savings into accelerated per-
formance. Rather than knee-jerk cost-cutting, smarter
organisations are learning to embed sustainable cost effi-
ciency as they accelerate into the economic recovery.
The discipline of cost management has evolved a great
deal since the dark days of short-term cost-cutting, which
often left organisations in a worse state than they had been
in before. Within organisations that have tighter cost con-
trols, the recession-fuelled cost-cutting exercises of recent
years have offered a valuable opportunity to identify and
execute cost efficiencies that should prove resilient in the
faceofgrowth,anddeliverthemhighermarginsandgreater
competitive advantage.
Yet in other organisations, chief executives and finance
directors are finding that many of the costs taken out dur-
ing the recession are already starting to flood back into
their business at a frightening pace. In fact, according to a
KPMG survey, more than 95% of cost reductions
achieved during the recession are expected to return in
the short term – that equates to more than £90bn of costs
across UK firms.
So what differentiates those organisations that manage
costs proactively and strategically from those that seem
always on the back foot?
According to recent research from Deloitte, some
organisations fall into the trap of focusing cost manage-
ment on the same business areas every year, even if they
don’t deliver the savings they once did. Many, for example,
have been stripping away layers of staff to reduce costs –
with the result that experienced people with years of
knowledge have been lost.
But to help us discover how well cost management is
understood and implemented, we conducted our own
research via a survey of MT readers in association with
Auditel. Through an online poll at managementtoday.com,
the leaders of more than 100 organisations, in both private
and public sectors, answered a series of questions that have
helped us paint the following picture of priorities in the
realm of cost management.
THERESULTS
While chief executives and finance directors often talk
about managing costs strategically, our research suggests
thatbothorganisationalpoliticsandalackofunderstanding
among employees can act as significant barriers to effective
implementation.
Costmanagementgoals
Almost half of respondents consider efficiency improve-
ments and effectiveness to be the point of cost management
measures. Almost a quarter view them as a means to simply
ensuring financial survival. However, a third consider cost
management measures in more positive terms, stating that
for them, the main purpose is to accelerate performance or
gain a competitive advantage over their rivals.
Travel, transport and logistics have been the most com-
mon areas of focus for previous cost management efforts,
followed by human resources – an area of concentration for
half of our survey respondents. Telecoms – fixed and mobile
– are the next most likely area to come under cost manage-
ment scrutiny.
However, it’s managing the cost of human resources that
respondents say is the biggest challenge facing their organi-
sations. Property and premises costs are not far behind,
with travel, transport, logistics and IT infrastructure also
considered significant cost management challenges.
Conversationpoints
Given the recession, it’s not surprising that talk of cost
management has been common everywhere in the organisa-
tional hierarchy. It’s on the boardroom agenda of 82% of
SPONSORED FEATURE
respondents, and discussed on the shopfloor of 53%
of businesses.
But how directed is that talk? Only 30% of survey
respondents were able, in their opinion, to describe the cost
managementmeasuresintheirorganisationsasverystrategic.
When respondents were asked to name the main approach
to cost management at their organisation, by far the most
common answer was identifying wastage and efficiency
improvements. Streamlining the organisation is the second
most popular approach, followed by process improvements.
However, it seems that organisations have experience of
usingavarietyofcostmanagementmethods,fromresearch-
ing suppliers and benchmarking current expenditure to
competitive tendering and service level agreements.
Costmanagementchampions
More than two thirds of respondents (67%) say they are
engaged in a cost management programme. In 60% of
organisations, it’s the CEO who champions cost manage-
ment – alongside the FD (41%) or financial controller
(28%). Rather worryingly, 6% of respondents said no one
was championing cost management in their organisations.
In 73% of companies, cost management measures are
undertaken in-house. However, 23% of organisations use
external resources to implement measures.
Lack of understanding is, say respondents, the biggest
obstacle to cost management in their organisations. But an
almost similar proportion admits that organisational poli-
tics hampers efforts to bring costs under better control.
Close to one in five respondents point the finger at unrealis-
tic goals as the biggest barrier.
A third of respondents say they would seek the advice of a
specialist consultant when considering more strategic cost
management. Just over 28% would ask a management con-
sulting firm, while the same percentage would seek the
services of an accounting firm.
MANYOF
THECOSTS
TAKENOUT
DURINGTHE
RECESSION
ARE
ALREADY
STARTING
TOFLOOD
BACK
ACCELERATEYOURPERFORMANCE
Companies that are positive about
cost management and see it as more
than simply making savings are the
ones that will be in pole position to
take advantage of economic
recovery, says IAN WYLIE
WHATDOYOUCONSIDERTOBETHEMAINPURPOSEOFCOSTMANAGEMENT?
Ensurefinancial
survival22.3%
Accelerate
performance
11.6%
Gaincompetitive
advantage18.8%
Improveefficiency&
effectiveness47.3%
WHATISTHEMAINAPPROACHADOPTEDBYYOURORGANISATIONTOCOSTMANAGEMENT?
WHATARETHEBIGGESTCOSTMANAGEMENTCHALLENGESFACEDBYYOURORGANISATION?
INYOURORGANISATION,WHO,IFANYONE,CHAMPIONSCOSTMANAGEMENT?
TotalScore OverallRank
Humanresources 798 1
Propertyandpremisescosts 718 2
Travel,transportandlogistics 627 3
ITinfrastructure 616 4
Finance,banking,insurances,tax 613 5
Capital 597 6
Utilities 499 7
Telecommunications,fixedandwireless 494 8
Facilitiesmanagement 469 9
Officesuppliesandservices 352 10
Thechief
executive
Thefinancial
director
Thefinancial
controller
Nobody
Researching
suppliers8.9%
Agreeingrequired
servicelevels3.6%
Competitivetendering5.4%
0% 25% 50% 75% 100%
Benchmarking current
expenditure8.9%
Processimprovement15.2%
Allothers4.5%
Postauditingand
invoicevalidationof
newsuppliers1.8%
Retrospectiveauditfor
billingerrorsandrefunds1.8%
WHATISTHEBIGGESTBARRIERTOCOSTMANAGEMENTINYOURORGANISATION?
Lackofunderstanding33%
Organisational
politics30.4%
Unrealisticgoals18.8%
Other,pleasespecify17.9%
60.4%
41.4%
28.8%
6.3%
FindouthowAuditelcanhelpyour
businesstoaccelerateperformance.
Tel:08005833355
Email:heather.hancock@auditel.co.uk
Website:www.auditel.co.uk
LockData