This document summarizes the key findings of a 2020 DevOps trends survey conducted by Atlassian & CITE Research. The survey received responses from 500 IT and software development professionals.
The three major trends found were: 1) Executives and practitioners have differing views on measuring DevOps success, 2) Most organizations face barriers to DevOps implementation like lack of skills and legacy infrastructure, and 3) DevOps is now a widely adopted practice across organizations and seen to positively impact business metrics.
While most feel they can measure DevOps success, executives are more confident than practitioners in their measurements. The top factors for successful DevOps implementation are having the right people/culture and tools. However, 85% of respondents
The document provides an overview and analysis of a survey conducted on DevOps practitioners and leaders. Some key findings include:
- DevOps is generally ill-defined, though most see it as defined, its practices vary widely.
- Top DevOps activities are continuous integration, testing in production, deploying to private cloud, and agile data management.
- For leaders, development drives DevOps more than operations.
- Systems most affected are web applications, relational databases, and real-time applications. Storage and middleware are least affected.
- Top motivations for DevOps are faster software delivery, reduced bugs, and more frequent software delivery.
DevOps is a combination of cultural philosophies, practices, and tools that increases an organization's ability to deliver applications and services at high velocity. The DevOps lifecycle includes seven phases: continuous development, continuous integration, continuous testing, continuous delivery, continuous deployment, continuous monitoring, and continuous feedback. Continuous integration involves committing code changes frequently and building and testing the code continuously to identify problems early.
The document discusses challenges facing DevOps teams in keeping up with business demands for new software while managing a global talent shortage. A survey of over 1,000 engineering professionals found that most struggle to find enough testing talent and have only partially automated testing. While the benefits of shifting testing left into continuous integration/delivery pipelines are understood, most respondents have not fully integrated testing. The analyst predicts automation and further testing integration will be critical to help teams scale alongside increasing needs for speed and quality software delivery.
Many entrepreneurs consider DevOps solutions useful for startups and technology companies. The reason behind this notion is the chief objective of DevOps implementation, which is to help companies build their culture or establish cloud-native roots. However, the reality is completely different! Best practices in DevOps are beneficial for all enterprises irrespective of their sizes.
Read the full article - https://www.silvertouch.com/blog/enterprise-devops-importance-and-key-benefits-you-need-to-know/
Enhance Software Testing with DevOps Practices.pdfCiente
Discover the transformative power of integrating DevOps practices with top automation tools for smarter, streamlined, and more efficient software testing.
DevOps adoption challenges and solutions to overcome themphilipthomas428223
DevOps enables organizations to accelerate their software delivery process while ensuring their applications remain stable. Learn how, through cross-functional collaboration, and measurement of DevOps processes, organizations can ensure a successful DevOps transformation.
This document discusses the challenges of keeping up with business demands for new software while managing a global talent shortage. It summarizes the results of several polls of DevOps professionals which found that around half feel they don't have enough quality engineers, though many aspire to automate more testing and integrate it further into their CI/CD pipelines. Shift left testing means implementing continuous testing and having dev teams take more responsibility for testing. The demand for new software and importance of quality will only increase, so automation and integrating testing into development workflows is crucial for companies to balance speed and quality amid skills shortages.
5 Reasons Why Organizations Struggle to See “Value” in Agile & DevOpsDevOps.com
Join us for an exciting webinar where we will share findings from a recent study by Forrester Research commissioned by CollabNet VersionOne on how successful software organizations are applying Value Stream Management to Agile & DevOps initiatives to create a culture of continuous delivery across the entire organization (across teams, departments, suppliers, etc.) that directly drives business outcomes enabling products to flow to customers with orders of magnitude higher velocity, quality, and security!
The document provides an overview and analysis of a survey conducted on DevOps practitioners and leaders. Some key findings include:
- DevOps is generally ill-defined, though most see it as defined, its practices vary widely.
- Top DevOps activities are continuous integration, testing in production, deploying to private cloud, and agile data management.
- For leaders, development drives DevOps more than operations.
- Systems most affected are web applications, relational databases, and real-time applications. Storage and middleware are least affected.
- Top motivations for DevOps are faster software delivery, reduced bugs, and more frequent software delivery.
DevOps is a combination of cultural philosophies, practices, and tools that increases an organization's ability to deliver applications and services at high velocity. The DevOps lifecycle includes seven phases: continuous development, continuous integration, continuous testing, continuous delivery, continuous deployment, continuous monitoring, and continuous feedback. Continuous integration involves committing code changes frequently and building and testing the code continuously to identify problems early.
The document discusses challenges facing DevOps teams in keeping up with business demands for new software while managing a global talent shortage. A survey of over 1,000 engineering professionals found that most struggle to find enough testing talent and have only partially automated testing. While the benefits of shifting testing left into continuous integration/delivery pipelines are understood, most respondents have not fully integrated testing. The analyst predicts automation and further testing integration will be critical to help teams scale alongside increasing needs for speed and quality software delivery.
Many entrepreneurs consider DevOps solutions useful for startups and technology companies. The reason behind this notion is the chief objective of DevOps implementation, which is to help companies build their culture or establish cloud-native roots. However, the reality is completely different! Best practices in DevOps are beneficial for all enterprises irrespective of their sizes.
Read the full article - https://www.silvertouch.com/blog/enterprise-devops-importance-and-key-benefits-you-need-to-know/
Enhance Software Testing with DevOps Practices.pdfCiente
Discover the transformative power of integrating DevOps practices with top automation tools for smarter, streamlined, and more efficient software testing.
DevOps adoption challenges and solutions to overcome themphilipthomas428223
DevOps enables organizations to accelerate their software delivery process while ensuring their applications remain stable. Learn how, through cross-functional collaboration, and measurement of DevOps processes, organizations can ensure a successful DevOps transformation.
This document discusses the challenges of keeping up with business demands for new software while managing a global talent shortage. It summarizes the results of several polls of DevOps professionals which found that around half feel they don't have enough quality engineers, though many aspire to automate more testing and integrate it further into their CI/CD pipelines. Shift left testing means implementing continuous testing and having dev teams take more responsibility for testing. The demand for new software and importance of quality will only increase, so automation and integrating testing into development workflows is crucial for companies to balance speed and quality amid skills shortages.
5 Reasons Why Organizations Struggle to See “Value” in Agile & DevOpsDevOps.com
Join us for an exciting webinar where we will share findings from a recent study by Forrester Research commissioned by CollabNet VersionOne on how successful software organizations are applying Value Stream Management to Agile & DevOps initiatives to create a culture of continuous delivery across the entire organization (across teams, departments, suppliers, etc.) that directly drives business outcomes enabling products to flow to customers with orders of magnitude higher velocity, quality, and security!
2i recently attended a DevOps Summit in London to learn more about how different companies have implemented DevOps. Read our overview to gain a better understanding of the DevOps operating model.
[Business Strategy] DevOps Implementation Failure. Save It Before You Fail It!Ajeet Singh
The document discusses implementation of DevOps and reasons for failure. It notes that while DevOps aims to break down silos between development and operations, many organizations fail due to misplaced efforts where the focus shifts from early adoption areas. Other reasons include local optimization where practices are not compatible across different environments. It provides recommendations for a successful DevOps roadmap including assessing goals, encouraging collaboration, setting fast feedback loops, focusing on customers, implementing automation, and continuous delivery.
The document discusses the challenges of DevOps teams keeping up with business demand for new software while managing talent shortages. A survey of over 1,000 respondents found that 46% said they have enough quality engineers for testing and automation, while 29% said it is a struggle. The document also discusses trends in testing automation and integrating testing into CI/CD pipelines, with most respondents not fully integrating testing yet but aspiring to automate and integrate more. It concludes that automation and shifting testing left into DevOps pipelines is critical for companies to balance speed and quality while managing skills shortages.
DevOps provides competitive advantage to businesses through faster time to market by breaking down silos between business, development, testing and operations. They combine the Development and Operations teams leveraging automation of processes to enable rapid release cycles.
Best Practices for a Successful DevOps Transformation.pdfpCloudy
The document outlines best practices for a successful DevOps transformation, including aligning DevOps goals with business objectives, encouraging collaboration between teams, and starting small before fully implementing changes. It recommends defining performance standards, incorporating automation tools, implementing continuous integration and delivery pipelines, gathering customer feedback, monitoring production environments, adopting serverless infrastructure, improving release timing, and governance while accepting failures are inevitable. The conclusion states DevOps transformation is an ongoing journey that requires adopting practices gradually while learning from experiences.
DevOps is a practice that aims to break down barriers between development and operations teams. It originated as teams adopted Agile methodologies and moved toward continuous delivery of software. DevOps aims to speed up delivery through practices like continuous integration, infrastructure as code, and breaking down silos between teams. The document outlines the history and benefits of DevOps, including increased speed, reliability, collaboration and security. It also defines key DevOps practices and provides examples of how they work.
Move past the jargon. See how DevOps plays into incident management and resolution.
Join guest Forrester Analysts and experts from local Colorado companies for a ½ day event focused on the latest and greatest DevOps practices for those tasked with maintaining uptime.
apidays LIVE India 2022_Achieving High DevOps Practice Maturity.pptxapidays
apidays LIVE India 2022: Accelerating India’s digitisation with APIs
May 11 & 12, 2022
Achieving High DevOps Practice Maturity
Satish Chandran, Director, DevOps and IT Security at GainCredit
------------
Check out our conferences at https://www.apidays.global/
Do you want to sponsor or talk at one of our conferences?
https://apidays.typeform.com/to/ILJeAaV8
Learn more on APIscene, the global media made by the community for the community:
https://www.apiscene.io
Explore the API ecosystem with the API Landscape:
https://apilandscape.apiscene.io/
Deep dive into the API industry with our reports:
https://www.apidays.global/industry-reports/
Subscribe to our global newsletter:
https://apidays.typeform.com/to/i1MPEW
Software development (Dev) and IT operations (Ops) are the roots of the term "DevOps" (Ops). The term refers to a culture change that will enable the continuous delivery of high-quality software and reduce the development cycle. It is primarily distinguished by shared ownership, automated workflow, and quick feedback principles. As a result, all phases of the software development cycle, not just a few, must be understood by the team members.
Building a DevOps Organization and CultureRapidValue
This whitepaper explains adopting the DevOps practice and how teams should be structured and re-structured. It discusses in detail how organizations can achieve increased collaboration within the team through DevOps. It also, describes the different roles and responsibilities of people involved in the DevOps
approach with real-world examples.
This document provides an overview of a proposed DevOps transformation solution for a company. It includes the goals of transforming to increase product release velocity while reducing costs. It analyzes the current state, identifies focus areas around agility and security. It recommends a phased approach, estimates an 18 month ROI of 18x, and requests approval to proceed with the proposed DevOps solution.
Why DevOps is Key to Digital Transformation Success.pdfEnterprise Insider
DevOps is becoming the new operating model for IT in many enterprise undergoing digital transformations. In order to implement DevOps, most organizations will need to transform their processes, technologies and their existing workforce.
Many companies have adopted agile for their software development teams. These teams are doing a great job sprinting and building a lot of potentially shippable product increments. The problem is the software is only potentially shippable. The focus on potentially shippable is leading to a “Potentially shippable product Problem” where teams aren’t actually releasing the value they created and are only focused on maintaining or improving their velocity.
This deck is from a session at Agile Camp 2018 in Dallas where we talked about how using Agile and DevOps practices together can solve the potentially shippable product problem and enable teams to not only sprint but also deliver value faster, with higher quality and in more stable environments.
DevOps - Overview - One of the Top Trends in IT IndustryRahul Tilloo
DevOps is a software development methodology that emphasizes communication and collaboration between software developers, testers, and IT professionals. It aims to shorten the systems development life cycle and provide continuous delivery with high software quality. DevOps incorporates culture, automation, measurement, sharing, and lean/agile principles. It addresses gaps between development and operations teams. Benefits include faster delivery, more stable environments, improved collaboration, and increased innovation.
DevOps, the fusing of software development (Dev) with IT operations (Ops) is growing in popularity. A maturing of the agile software development methodology, DevOps unites developers and IT operations to release high quality code into solidly performing environments more rapidly than is possible with traditional developer-to-ops handoffs. It solves a basic problem that arises with agile methodology, namely that quickly producing new code is of little use if it cannot be deployed on reliable infrastructure.
We nvestigate the ways that DevOps can generate a return on investment (ROI) for an organization that makes DevOps part of its IT strategy. DevOps certainly has great potential for business impact, with beneficial effects reaching far beyond the IT department. The ability to release high quality code efficiently confers benefits on both the income and expense sides of a business, measurable in hard dollars as well as intangible advantages such as increased brand equity.
Getting DevOps to pay off is far from a push-button process, however. CloudMunch offers a number of suggested practices based on its experience in DevOps with large enterprises. Business success with DevOps involves choreographing between people, organizational culture and the DevOps platform and tools. The paper explores practices related to setting up DevOps so that everyone on both Dev and Ops teams can get early, instant feedback on project work. In addition, it looks at practices to ensure that DevOps tools and processes can access the entire application lifecycle, which is critical to DevOps work.
[AIS 2018][Team Practice] The CALMS Framework for DevOps - 커브Atlassian 대한민국
The document discusses the CALMS framework for DevOps. CALMS stands for Culture, Automation, Lean, Measurement, and Sharing. It describes each component of the framework: culture refers to collaboration between teams, automation focuses on repeatable processes, lean aims to eliminate waste, measurement involves tracking metrics, and sharing feedback. The framework is presented as a maturity model to assess an organization's DevOps practices. Atlassian tools are also suggested to help implement the CALMS approach.
Showing the challenges and opportunities within the SAP ecosystem for adopting DevOps practices. Discussing how ABAP, HANA, UI5, BObj, NW JAVA and SCP JAVA each have their own capabilities and challenges in adopting DevOps.
This document discusses strategies for implementing DevOps practices within large enterprises. It notes that DevOps requires cultural change to break down silos between development and operations teams. Executive leadership is needed to get teams on the "same page" and defend the initiative. A pilot project was used to prove the value of DevOps and gain support. Subsequent releases introduced new practices over time to address business challenges. The document emphasizes focusing on feedback loops, collaboration, and continual learning and experimentation when adopting DevOps within a large organization.
DevOps Deep Dive Webinar: Building a business case for agile and devopsBasis Technologies
You may have heard about DevOps buzz. But what do you need to know to convince your boss to build a business case ? Why should your organization invest in the changes required to adopt DevOps and Agile methods?
For many companies, DevOps and Agile is a part of this digital transformation puzzle, giving them the agility and operational benefits needed to change IT systems fast.
Download this webinar recording where we’ll explain the technical and business advantage of implementing DevOps and Agile practices in your organization, and how to go about doing it.
Just go to: http://www.basistechnologies.com/Building-a-business-case-for-DevOps-and-Agile-for-SAP-webinar
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
2i recently attended a DevOps Summit in London to learn more about how different companies have implemented DevOps. Read our overview to gain a better understanding of the DevOps operating model.
[Business Strategy] DevOps Implementation Failure. Save It Before You Fail It!Ajeet Singh
The document discusses implementation of DevOps and reasons for failure. It notes that while DevOps aims to break down silos between development and operations, many organizations fail due to misplaced efforts where the focus shifts from early adoption areas. Other reasons include local optimization where practices are not compatible across different environments. It provides recommendations for a successful DevOps roadmap including assessing goals, encouraging collaboration, setting fast feedback loops, focusing on customers, implementing automation, and continuous delivery.
The document discusses the challenges of DevOps teams keeping up with business demand for new software while managing talent shortages. A survey of over 1,000 respondents found that 46% said they have enough quality engineers for testing and automation, while 29% said it is a struggle. The document also discusses trends in testing automation and integrating testing into CI/CD pipelines, with most respondents not fully integrating testing yet but aspiring to automate and integrate more. It concludes that automation and shifting testing left into DevOps pipelines is critical for companies to balance speed and quality while managing skills shortages.
DevOps provides competitive advantage to businesses through faster time to market by breaking down silos between business, development, testing and operations. They combine the Development and Operations teams leveraging automation of processes to enable rapid release cycles.
Best Practices for a Successful DevOps Transformation.pdfpCloudy
The document outlines best practices for a successful DevOps transformation, including aligning DevOps goals with business objectives, encouraging collaboration between teams, and starting small before fully implementing changes. It recommends defining performance standards, incorporating automation tools, implementing continuous integration and delivery pipelines, gathering customer feedback, monitoring production environments, adopting serverless infrastructure, improving release timing, and governance while accepting failures are inevitable. The conclusion states DevOps transformation is an ongoing journey that requires adopting practices gradually while learning from experiences.
DevOps is a practice that aims to break down barriers between development and operations teams. It originated as teams adopted Agile methodologies and moved toward continuous delivery of software. DevOps aims to speed up delivery through practices like continuous integration, infrastructure as code, and breaking down silos between teams. The document outlines the history and benefits of DevOps, including increased speed, reliability, collaboration and security. It also defines key DevOps practices and provides examples of how they work.
Move past the jargon. See how DevOps plays into incident management and resolution.
Join guest Forrester Analysts and experts from local Colorado companies for a ½ day event focused on the latest and greatest DevOps practices for those tasked with maintaining uptime.
apidays LIVE India 2022_Achieving High DevOps Practice Maturity.pptxapidays
apidays LIVE India 2022: Accelerating India’s digitisation with APIs
May 11 & 12, 2022
Achieving High DevOps Practice Maturity
Satish Chandran, Director, DevOps and IT Security at GainCredit
------------
Check out our conferences at https://www.apidays.global/
Do you want to sponsor or talk at one of our conferences?
https://apidays.typeform.com/to/ILJeAaV8
Learn more on APIscene, the global media made by the community for the community:
https://www.apiscene.io
Explore the API ecosystem with the API Landscape:
https://apilandscape.apiscene.io/
Deep dive into the API industry with our reports:
https://www.apidays.global/industry-reports/
Subscribe to our global newsletter:
https://apidays.typeform.com/to/i1MPEW
Software development (Dev) and IT operations (Ops) are the roots of the term "DevOps" (Ops). The term refers to a culture change that will enable the continuous delivery of high-quality software and reduce the development cycle. It is primarily distinguished by shared ownership, automated workflow, and quick feedback principles. As a result, all phases of the software development cycle, not just a few, must be understood by the team members.
Building a DevOps Organization and CultureRapidValue
This whitepaper explains adopting the DevOps practice and how teams should be structured and re-structured. It discusses in detail how organizations can achieve increased collaboration within the team through DevOps. It also, describes the different roles and responsibilities of people involved in the DevOps
approach with real-world examples.
This document provides an overview of a proposed DevOps transformation solution for a company. It includes the goals of transforming to increase product release velocity while reducing costs. It analyzes the current state, identifies focus areas around agility and security. It recommends a phased approach, estimates an 18 month ROI of 18x, and requests approval to proceed with the proposed DevOps solution.
Why DevOps is Key to Digital Transformation Success.pdfEnterprise Insider
DevOps is becoming the new operating model for IT in many enterprise undergoing digital transformations. In order to implement DevOps, most organizations will need to transform their processes, technologies and their existing workforce.
Many companies have adopted agile for their software development teams. These teams are doing a great job sprinting and building a lot of potentially shippable product increments. The problem is the software is only potentially shippable. The focus on potentially shippable is leading to a “Potentially shippable product Problem” where teams aren’t actually releasing the value they created and are only focused on maintaining or improving their velocity.
This deck is from a session at Agile Camp 2018 in Dallas where we talked about how using Agile and DevOps practices together can solve the potentially shippable product problem and enable teams to not only sprint but also deliver value faster, with higher quality and in more stable environments.
DevOps - Overview - One of the Top Trends in IT IndustryRahul Tilloo
DevOps is a software development methodology that emphasizes communication and collaboration between software developers, testers, and IT professionals. It aims to shorten the systems development life cycle and provide continuous delivery with high software quality. DevOps incorporates culture, automation, measurement, sharing, and lean/agile principles. It addresses gaps between development and operations teams. Benefits include faster delivery, more stable environments, improved collaboration, and increased innovation.
DevOps, the fusing of software development (Dev) with IT operations (Ops) is growing in popularity. A maturing of the agile software development methodology, DevOps unites developers and IT operations to release high quality code into solidly performing environments more rapidly than is possible with traditional developer-to-ops handoffs. It solves a basic problem that arises with agile methodology, namely that quickly producing new code is of little use if it cannot be deployed on reliable infrastructure.
We nvestigate the ways that DevOps can generate a return on investment (ROI) for an organization that makes DevOps part of its IT strategy. DevOps certainly has great potential for business impact, with beneficial effects reaching far beyond the IT department. The ability to release high quality code efficiently confers benefits on both the income and expense sides of a business, measurable in hard dollars as well as intangible advantages such as increased brand equity.
Getting DevOps to pay off is far from a push-button process, however. CloudMunch offers a number of suggested practices based on its experience in DevOps with large enterprises. Business success with DevOps involves choreographing between people, organizational culture and the DevOps platform and tools. The paper explores practices related to setting up DevOps so that everyone on both Dev and Ops teams can get early, instant feedback on project work. In addition, it looks at practices to ensure that DevOps tools and processes can access the entire application lifecycle, which is critical to DevOps work.
[AIS 2018][Team Practice] The CALMS Framework for DevOps - 커브Atlassian 대한민국
The document discusses the CALMS framework for DevOps. CALMS stands for Culture, Automation, Lean, Measurement, and Sharing. It describes each component of the framework: culture refers to collaboration between teams, automation focuses on repeatable processes, lean aims to eliminate waste, measurement involves tracking metrics, and sharing feedback. The framework is presented as a maturity model to assess an organization's DevOps practices. Atlassian tools are also suggested to help implement the CALMS approach.
Showing the challenges and opportunities within the SAP ecosystem for adopting DevOps practices. Discussing how ABAP, HANA, UI5, BObj, NW JAVA and SCP JAVA each have their own capabilities and challenges in adopting DevOps.
This document discusses strategies for implementing DevOps practices within large enterprises. It notes that DevOps requires cultural change to break down silos between development and operations teams. Executive leadership is needed to get teams on the "same page" and defend the initiative. A pilot project was used to prove the value of DevOps and gain support. Subsequent releases introduced new practices over time to address business challenges. The document emphasizes focusing on feedback loops, collaboration, and continual learning and experimentation when adopting DevOps within a large organization.
DevOps Deep Dive Webinar: Building a business case for agile and devopsBasis Technologies
You may have heard about DevOps buzz. But what do you need to know to convince your boss to build a business case ? Why should your organization invest in the changes required to adopt DevOps and Agile methods?
For many companies, DevOps and Agile is a part of this digital transformation puzzle, giving them the agility and operational benefits needed to change IT systems fast.
Download this webinar recording where we’ll explain the technical and business advantage of implementing DevOps and Agile practices in your organization, and how to go about doing it.
Just go to: http://www.basistechnologies.com/Building-a-business-case-for-DevOps-and-Agile-for-SAP-webinar
Similar to AtlassianDevOpsTrendsSurvey2020.pdf (20)
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
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Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
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See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
2. 2
Foreword
Over the last 15 years, tens of thousands of organizations have
adopted a DevOps way of working with the help of our tools.
We’ve seen how DevOps has grown from a term only familiar to
technical teams to becoming part of the C-suite vocabulary.
Practices like CI/CD and automation have become the norm in
every engineering organization.
In February of this year, we conducted a DevOps trends survey to
understand where DevOps is going. We surveyed 500
professionals about their success with DevOps, the barriers they
faced, and the impact of tools and culture on their work.
The three major trends we found all speak to one fact. The path to
DevOps is a matter of when, not if - but there are still significant
obstacles along the way.
The research contained in this report has been completed with the advice and assistance of CITE Research.
This survey was conducted in a pre-pandemic world and may not be reflective of the realities of DevOps today.
5. ‣ Employed full-time
‣ Be in Software Development or IT
‣ Manager-level or above
‣ At companies with 101+ employees
‣ Work at an organization that
practices DevOps
‣ CITE Research, on behalf of Atlassian, conducted
an online survey among 500 Developers & IT
Decision Makers in February 2020.
Explore how companies are managing DevOps:
‣ What practices companies have in place for DevOps
‣ How do companies measure DevOps success
‣ Barriers to DevOps transformation
‣ Impact of DevOps practices
‣ Differences in perceptions of DevOps by level, team, etc.
OBJECTIVE METHODOLOGY
RESPONDENT
CRITERIA
5
7. Executive Summary / Survey Highlights
Executives and
practitioners don’t
see eye to eye.
‣ Confidence in
measurements of DevOps
success vary
‣ Practitioners emphasize
collaboration culture while
executives value individual
mindset
There are still
obstacles.
‣ 85% of respondents have
faced barriers in their
DevOps implementation
‣ Lack of skills, legacy
infrastructure, and
adjusting corporate
culture are top complaints
DevOps is now a
corporate term.
‣ More than half of orgs
have been practicing
DevOps for over three
years
‣ Over 90% said DevOps
had a direct impact on
business metrics
7
8. Executive Summary / The positive impact of DevOps
99%
of respondents
say DevOps has
had a positive
impact on their
organization
Impact on career
78% had to learn a new skill
48% of respondents say it helped
them get a raise
Better deliverables
61% say it helped them produce
higher quality deliverables
Faster deliverables
49% say they see a faster time to market
49% say it improved their
deployment frequency
The top factors in
implementing
DevOps successfully
are the right tools
and the right people.
The top factors in a
DevOps team
performing well
are collaboration and
the ability to
problem-solve.
8
9. Executive Summary
However, most face issues with DevOps implementation
Nearly all (85%) of organizations face
some type of hurdle when implementing
DevOps, with lack of skills in employees,
legacy infrastructure, and adjusting
corporate culture being the top complaints.
85%
Barrier to
Implementation
of DevOps
Lack of skills in employees
Legacy infrastructure
Adjusting corporate culture
35%
37%
36%
9
10. Executive Summary
While most feel they can effectively measure DevOps success, executives
feel much more confident in their measurements than the practitioners.
Compared to Executives, the Practitioner is:
More likely to agree it is difficult to measure the
impact of DevOps progress and success – 62%
agree compared to 49% of decision-makers
More likely to agree my organization has no clear
way to measure DevOps success –
58% agree compared to 47% of decision-makers
More likely to agree I’m unsure how to improve my
organization’s DevOps processes –
47% agree compared to 34% of decision-makers
74%
Have a way to measure DevOps
success (most commonly
deployment frequency)
97%
Feel they are very or
somewhat effective in
measuring DevOps success
Most are measuring DevOps success/impact
and feel they are doing it effectively…
10
13. DevOps titles are the norm…
Organizations use DevOps in titles –
69% have a team with DevOps in
the name and/or employees with
DevOps in their titles.
‣ Larger organizations with 500+
employees are especially likely
to have a team with DevOps in
the title (57%).
‣ Organizations that have been
using DevOps for 3+ years are
also more likely to have a team
with DevOps in the name (57%).
20%
42%
49%
52%
We have a team with
the name DevOps in
the title
We have
employee(s) with
DevOps titles
We have
dedicated teams
responsible for
DevOps, but
without DevOps in
their title
We have
employees who
are responsible
for this, but
without DevOps
in their title
DEVOPS PRACTICES
Which of the following best describes your
organization’s management of DevOps?
Please select all that apply.
13
14. …but almost half of organizations are just starting with DevOps, practicing
it for less than 3 years.
‣ 46% of organizations are
relatively new to DevOps
with under 3 years of doing it.
‣ 54% of organizations have
been practicing DevOps for
3 years or more.
1%
18%
36%
39%
7%
Approximately how long has your
organization used DevOps practices?
Less than one year 1 year to
less than 3 years
3 years to
less than 5 years
5 years or more
LONGEVITY OF DEVOPS PRACTICES
Unsure
14
15. Source code management and code development are the most widespread
toolchains used
Respondents are using an average
of 10.3 toolchains, with 80%+ using
source code management, code
development and review and
applications performance
monitoring. The least common is
artifact repository, although almost
half are using this toolchain as well.
Which of the following DevOps toolchains
does your company currently use? [N=417
who have use source code management toolchain]
Source code management
Code development and review
Applications performance monitoring
Agile planning
Continuous testing tools
Incident response and management
Continuous integration
Infrastructure configuration and…
Application release automation and…
End-user experience
Change and release management
Packaging
Artifact repository 53%
59%
72%
74%
76%
77%
79%
79%
79%
79%
82%
90%
100%
TOOLCHAIN USAGE
15
17. DevOps has a resoundingly positive impact on organizations…
Nearly all respondents say the implementation of
DevOps will have a positive impact on their
organization on the future.
‣ Interestingly, decision-maker employees are
more likely to say very positive (75% compared
to only 60% of practitioners).
‣ Those who measure DevOps success are more
likely to say its very positive as well (76%).
Positive Negative
30%
1%
69%
Generally, what impact do you expect
implementing DevOps will have on your
organization in the future?
DEVOPS IMPACT
Very
Somewhat
17
18. ...across a variety of metrics...
‣ Organizations see a multitude of positive results from
DevOps implementation, most frequently higher
quality deliverables (61%).
‣ About half see faster time to market/lead time,
improvement deployment frequency, better team
culture and increased collaboration across teams/
departments.
‣ Those who work on both Developing and Operations
are significantly more likely to see various impacts,
such higher quality deliverables (65%), faster recovery
times (52%), building better products and services
(48%), and lower failure rate of new releases (45%).
‣ Those who have been practicing DevOps for longer
(3+ years) are more likely to have seen higher-quality
deliverables (66%), lower failure rate of new releases
(45%) and less incidents (40%).
Which of the following, if any, have been the impact of implementing
DevOps practices on your organization? Please select all that apply.
IMPACT OF DEVOPS ON ORGANIZATION
Higher quality deliverables
Faster time to market / lead time
Improved deployment frequency
Better team culture
Increased collaboration across
different teams and departments
Faster recovery times
Building better products and services
Lower failure rate of new releases
Increased collaboration with
non-technical departments
Less incidents
None of the above
Other (please specify) 0%
1%
35%
36%
40%
46%
47%
48%
48%
49%
49%
61%
18
19. ...and it leads to career transformation.
9 out of 10 respondents say DevOps impacted their career
‣ The majority of respondents say DevOps
implementation has required them to learn new skills.
‣ Almost half (48%) say it helped them get a raise.
‣ A third had to shift roles.
I have had to learn new skills
It helped me get a raise
I have had to shift roles
It has had no impact on my career 8%
31%
48%
78%
What impact has DevOps implementation
had on your career, personally?
IMPACT OF DEVOPS ON CAREER
19
20. Collaboration is the key for DevOps success…
Overall, Collaboration and Ability to
problem solve are ranked first among
traits of a successful DevOps team
‣ Ops respondents are more likely to
rank Ability to problem solve and
autonomy #1 at 32%.
‣ Devs are more likely to rank
Collaboration #1 36%.
‣ Decision-makers are more likely to
rate Forward-thinking as #1 at 18%.
Which of the following are the most
important traits for a DevOps team/
department to have in order to perform
well? Please rate the top 3 traits,
with 1 being the most important to a
successful DevOps team.
Collaboration Ability to
problem-solve
Alignment/
coordination
with other
teams
Forward-
thinking
Empathy
Openness
Autonomy
Visibility
within the
organization
MOST IMPORTANT TRAITS FOR
DEVOPS TEAM TO PERFORM WELL
20
21. …And the right people and culture lead to successful implementation.
The right people and/or company
culture is the top trait for successful
DevOps implementation. The right
tools and support from senior
leadership are also important.
‣ Devs respondents are especially
likely to say A way to measure
DevOps success is #1 (19%).
‣ Software Developers are more
likely than IT professionals to
feel they need The right tools
(38% rank this #1).
Which of the following, if any, are the most
important factors to a successful DevOps
implementation? Please rate the top 3
factors, with 1 being the most important to
a successful DevOps team.
The right people /
Company Culture
The right tools Support from
senior leadership
A way to
measure DevOps
success
MOST IMPORTANT TRAITS FOR
SUCCESSFUL DEVOPS IMPLEMENTATION
21
22. Lack of skills, legacy infrastructure and corporate culture are biggest hurdles to
DevOps implementation.
The majority of respondents (84%)
have faced barriers to their DevOps
implementation. Most common
hurdles are lack of skills in
employees, legacy infrastructure
and adjusting corporate culture.
‣ C-suite respondents are more
likely to see inability to cleanly
coordinate well with other
teams (38%) as a barrier.
Which of the following, if any, have
been barriers to implementing DevOps
practices into your organization?
Please select all that apply.
Lack of
skills in
employees
Legacy
infrastructure
BARRIERS TO DEVOPS IMPLEMENTATION
Adjusting
corporate
culture
Silos
between
Developers
and
Operations
teams
Inability to
cleanly
coordinate
well with
other
teams
Wrong /
insufficient
tools
Other
(please
specify)
No clear
plan
None
of the
above
No clear
way to
measure
DevOps
success
1%
12%
16%
16%
24%
26%
30%
35%
36%
37%
22
24. Three quarters measure DevOps success, most commonly through
deployment frequency
‣ Most measure DevOps success or impact (74%).
‣ Deployment frequency is by far the most
common method of DevOps success
measurement as companies want to be more
agile and move faster.
‣ Nearly half of respondents leverage the four key
DevOps metrics identified by DORA.
‣ Interestingly, 79% of decision-makers say they
measure success compared to only 67% of
practitioners. Decision-makers are more likely
to say they use MTTR to measure success at
60% vs. 45% of practitioners. Deployment frequency
Mean time to restore (MTTR)
Lead time
Change fail percentage
Other (please specify) 1%
48%
53%
55%
75%
Unsure
7%
No
19%
Yes
74%
MEASURE DEVOPS
SUCCESS / IMPACT
METHODS OF DEVOPS SUCCESS MEASUREMENT
Does your organization
have a way to measure
DevOps success or impact?
Which of the following does your organization use to measure DevOps success?
Please select all that apply. [N=372]
24
25. Most agree it is important to measure the impact of DevOps,
but don’t have a clear way to do so
‣ Respondents agree it is important
to measure DevOps progress/
success (95%), DevOps has an
impact on important metrics (94%)
and has an impact on business
metrics (93%).
‣ Three quarters prefer to use best of
breed tools versus one toolchain.
‣ Half of respondents say that it is
difficult to measure the impact of
DevOps progress, and that their
organization does not have a clear
way to measure success.
How much do you agree or disagree
with each of the following statements?
AGREEMENT WITH DEVOPS
MEASUREMENT / IMPACT STATEMENTS
It is important to measure the impact
of DevOps progress and success
It is clear that DevOps has an impact on mean time
to repair, cycle time and other important metrics
It is clear that DevOps has an impact on business
metrics, such as revenue and profitability
I prefer using best of breed tools
over one toolchain for DevOps
It is difficult to measure the impact
of DevOps progress and success
My organization does not have a clear
way to measure DevOps success
I’m unsure how to improve my
organization’s DevOps process
35%
22%
28%
20%
6%
6%
4%
26%
30%
33%
41%
42%
44%
37%
13%
21%
21%
36%
51%
50%
58%
Completely agree Somewhat agree Somewhat disagree Completely disagree
1%
0%
1%
3%
17%
26%
26%
25
26. Organizations are frequently shifting priorities
‣ Organizations are changing priorities
(60%) and projects (49%) daily or
weekly. The Decision-maker perceives
more change than practitioners – they
are more likely to say all of these items
change daily or weekly.
‣ People and Budgets have a much
lower frequency of change than
priorities and projects.
Priorities
Tools
People
Projects
Technology stacks
Business targets
Budgets 24%
9%
14%
4%
31%
20%
4%
27%
24%
20%
18%
22%
18%
15%
21%
26%
20%
29%
12%
19%
20%
18%
27%
30%
31%
15%
21%
34%
11%
14%
16%
18%
20%
22%
27%
Daily Weekly Monthly Quarterly Annually
How often does your development team
change each of the following?
FREQUENCY OF CHANGE
26
28. Most organizations continue to spend up to 30% of their time on updates
‣ There are no statistically
significant changes in the amount
of time spent on upgrades and
updates since the 2018 report.
‣ Seven in ten (70%) are spending
up to 30% of their time on
upgrades and updates.
Zero 1-10% 11-20% 21-30% 41-50% 51-60% 70% or more
5%
10%
15%
27%
28%
14%
1%
5%
7%
19%
28%
26%
15%
1%
2018 2020
Approximately what percentage
of your team’s time each month
is spent on updates or upgrades
to self-hosted software you use?
TIME SPENT ON UPGRADES/UPDATES
28
29. The frequency of being asked status and updating status may be declining...
Since 2018, the frequency respondents are asked status and the frequency they update status in a tool is statistically less often.
‣ In 2020, respondents are less likely to say they are asked a few times a day or once a day to provide their work status.
‣ They are also less likely to stay they need to update status in a tool a few times a day or once a day.
How many times a day do you have to update status in a
software development tool?
Approximately how often are you asked by someone to
provide the status of your or your team’s work?
FREQUENCY ASKED STATUS FREQUENCY UPDATE STATUS IN TOOL
29
30. …But the number of tools to understand a project status is on the rise.
The number of tools respondents use to
understand the status of their software
development projects are on the rise:
‣ Significantly less say they need 3-4
tools to know their status, while
significantly more say they need 5+
tools to understand their status.
1 to 2 3 to 4 5 or more
32%
33%
35%
21%
39%
39%
2018 2020
How many tools do you need to consult to
understand the status of your software
development projects?
NUMBER OF TOOLS CONSULTED TO
UNDERSTAND PROJECT STATUS
30
31. Bugs and delays remain the top issues with releases
Issues with releases are similar to 2018 in
that defects / bugs are the most common
issue, followed by unexpected delays and
outages/downtimes.
‣ Significantly less say they deal with
bugs, but it is still the most common
release issue.
Significantly more say they deal with
none of the issues listed. Notably, this is
still a minority of 12%.
Defects / bugs
Unexpected delays
Outages / downtime
Over budget
Customer complaints
Missed deadlines
Dropped important features
None of the above 12%
21%
32%
26%
27%
29%
46%
48%
4%
21%
29%
30%
30%
34%
50%
57%
2018 2020
Which of the following issues has your
current team faced with a release?
Please select all that apply.
ISSUES WITH RELEASES
31
32. Organizations are measuring customer satisfaction on new releases less often
‣ Organizations are statistically less
likely since 2018 to be measuring
customer satisfaction on new
releases now. The proportion that say
they do measure customer
satisfaction has decreased
significantly, while the proportion that
do not has increased significantly.
‣ Even so, the majority continue to
measure customer satisfaction on
new releases.
Yes No Unsure
4%
20%
76%
5%
11%
84%
2018 2020
Does your organization have practices
in place to measure customer satisfaction
on newly released features?
MEASUREMENT OF CUSTOMER
SATISFACTION OF NEW RELEASES
32
33. Having too many manual processes is becoming a more pervasive issue
‣ Respondents are reporting fewer overall
issues preventing them from going faster in
moving code from development to production
since 2018. Significantly more say they
experience none of the issues tested.
‣ The proportion that say they lack sufficient
automated test coverage to avoid manual
testing and that say we have too many tools
has integrated in a fragile way have
decreased significantly.
‣ Meanwhile, the proportion that says we have
too many manual processes has increased
(although not at a statistically significant
level) to become the most common issue.
18%
19%
21%
19%
18%
22%
31%
23%
26%
24%
8%
18%
21%
22%
25%
26%
27%
27%
27%
32%
2018 2020
ISSUES PREVENTING GOING FASTER
FROM CODE TO DEVELOPMENT
We lack sufficient automated test
coverage to avoid manual testing
We have people who understand
how the build pipeline works
We haven’t automated the whole
build and deployment pipeline
We have too many manual processes
We have defects caused by code merges
We have too many tools,
integrated in a fragile way
We lack visibility into
dependencies across code bases
We have a slow build process
We lack tracking for code
from dev to production
None of the above
Which of the following prevent your current team
from going faster in moving code from development
to production? Please select all that apply.
33
34. Customer satisfaction remains the chief means of measuring team success
While customer satisfaction remains the
most commonly used metric for software
teams to evaluate and track success,
usage of several metrics have increased:
‣ Team velocity
‣ Revenue
‣ Mean time between failures
Customer satisfaction
Mean time to recover/repair
Application crash rate
Issues closed
Open / close rate
Feature usage
Team velocity
Number of story points
Revenue
Mean time between failures
Features shipped
None of the above 2%
22%
30%
36%
21%
32%
29%
31%
31%
36%
35%
49%
1%
20%
22%
25%
25%
25%
28%
29%
30%
31%
33%
46%
2018 2020
Which of the following metrics does
your team use to evaluate and track
your team’s success? Please think of
these measurements specifically
related to the software development
team, rather than the organization
overall. Please select all that apply.
METRICS MEASURING TEAM SUCCESS
34
35. IT may be more responsible for resolving incidents now
The percentage of respondents who say IT is responsible for resolving major incidents and the percentage that prefer IT to resolve major
incidents has increased since 2018. However, this may be due to IT professionals being a larger part of the sample in the 2020 survey.
0%
39%
60%
1%
49%
51%
2018 2020
41%
59%
51%
49%
2018 2020
PRIMARY RESPONSIBILITY FOR
RESOLVING MAJOR INCIDENTS
PREFERRED PARTY RESPONSIBLE FOR
RESOLVING MAJOR INCIDENTS
For major incidents, which team would you prefer to be
primarily responsible for responding and resolving them?
For major incidents, which team is currently primarily
responsible for responding and resolving them?
A central IT
Operations team
Application
development team
Other (please specify) A central IT Operations team Application development team
35
37. DEMOGRAPHICS & FIRMOGRAPHICS
GENDER
Male 72%
Female 28%
AGE
18-24 2%
25-34 24%
35-44 47%
45-54 19%
55-64 7%
65 or older 1%
LEVEL
Chief Executive Officer 4%
Chief Information Officer 8%
Chief Technology Officer 13%
President 1%
Vice President 3%
Director 31%
Manager / Team Lead 39%
DEPARTMENT
IT 90%
Software Development 10%
REGION
Northeast 24%
South 18%
Midwest 33%
West 25%
DEVOPS RESPONSIBILITY
Building apps 15%
Operating apps 17%
Both 66%
Other 1%
TITLE
DevOps Engineer 1%
Team Leader of Application
Engineering
1%
Director of IT 30%
IT manager 40%
IT Ops manager 3%
Manager, Operations and
Release
1%
CTO 6%
Infrastructure Engineer 1%
Director of Development 2%
CIO 8%
Architect 1%
Director of DevOps 1%
Senior Software Developer 4%
37
38. FIRMOGRAPHICS
REPORTING TO
DevOps Engineer 2%
Team Leader of Application
Engineering
1%
Director of IT 21%
IT manager 23%
IT Ops manager 2%
Manager, Operations and
Release
2%
DevOps architect 1%
Lead developer 1%
CTO 16%
Infrastructure Engineer 1%
Director of Development 2%
REPORTING TO, CONTINUED
Senior Developer 1%
Build/automation manager 1%
Director of Developer Tools 2%
CIO 14%
Architect 1%
DevOps Lead 1%
Director of DevOps 2%
Senior Software Developer 1%
Other 4%
None of the above 2%
REVENUE
$0 - $5 Million 3%
$5.1 Million - $10 Million 7%
$10.1 Million - $25 Million
8%
$25.1 Million - $50 Million
8%
$50.1 Million - $100 Million
11%
$100.1 Million - $250 Million
9%
$250.1 Million - $500 Million
9%
$500.1 Million - $1 Billion
19%
$1.1 Billion - $5 Billion 13%
$5.1 Billion - $10 Billion 5%
$10.1 Billion + 6%
Don’t Know 2%
NUMBER OF EMPLOYEES
101-249 8%
250-499 12%
500-1,000 24%
1,001-4,999 30%
5,000-9,999 11%
10,000+ 14%
ORGANIZATION TENURE
Less than one year 1%
1 to less than 3 years 6%
3 to less than 5 years 13%
5 to less than 10 years 24%
10 years or more 56%
ENGINEERING TEAM SIZE
Less than 10 employees 6%
11-20 employees 16%
21-50 employees 24%
51-100 employees 24%
101+ employees 29%
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