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Lesley-Anne Alexander, chief executive, RNIB
Len Mafrica, CAE, executive director publishing division, Oncology Nursing Society
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To successfully accomplish major international growth initiatives, associations must often engage in partnerships with public and private sector entities to springboard the vision from design to implementation. Explore this important topic with a panel of experts and identify strategies to build your own partnerships in every corner of the globe.
Lesley-Anne Alexander, chief executive, RNIB
Len Mafrica, CAE, executive director publishing division, Oncology Nursing Society
Milagros Mostaza-Corral, director, Interel Association Management
Nikki Walker, VP, global association management & consulting, MCI Group
Todd Wurschmidt, CFRE, Ph.D., CAE, Chief Executive Officer, Paradox Associations
Are you interested in getting more involved with the alliance management profession? Consider volunteering for ASAP - the Association of Strategic Alliance Professionals. Learn more with this presentation.
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Have you ever wondered how you could help your nonprofit partners take their organization to the next level with pro bono support? On July 22, speakers from Points of Light, Taproot Foundation and Capital one led a training on a new tool-- the Readiness Roadmap—a one-stop shop designed to help nonprofits navigate and manage skills-based volunteering. Explore each stop on the Roadmap that will empower nonprofits to: improve their readiness to receive pro bono, identify their skills-based volunteer needs, find the right volunteers, and more!
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Associations want marketing to create new members at a predictable cost. We hear a lot these days about the “Long Tail” with its untapped and micro-targeted prospecting segments such as government, healthcare, and education. Mass marketing models are not designed to go downstream or cost effectively reach these new, targeted member segments. In this webcast, you will learn how the core elements of influencer programs, online community building and social media are being used to cost effectively identify influencers and build relationships that produce loyal members and supporters. Mitch will also be sharing case studies and best practices for results-driven association programs, projects and campaigns. You will learn that reaching the promise of the Long Tail is hard but can be done using research, tools, analytics and the right people!
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- adaptable management
- facilitation
- complexity for scale
- practitioner groups
- financial inclusion through market systems
These slides give you an idea of the content that was discussed during the MaFI session that took place on 22 Sep 2014, during the SEEP Annual Conference in Washington, DC. They are a mix of the slides used during the presentation and comments added by the facilitator and the participants.
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The Social Business Club® is an international network forum for professionals with an interest in innovative and sustainable business practices that create value for society and the bottom line - from CSR and social entrepreneurship to social innovation and shared value.
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1. Shaping the agenda:
How to drive thought-leadership and business
impact through professional associations
Slide divider
and global platforms
Stephen King, Etisalat Group & Chair MEPRA Standards & Ethics Committee
Carine Duvignaud, General Manager, Middle East PR Association
Sarah Campbell, Philips Electronics Middle East
2. First things first….
• Speed Networking!
• Introductions
– Who are you
– Who do you work for
– What is it you want to get from your MEPRA membership?
3. MEPRA: Introduction
•
Non profit "members" association based in the UAE. MEPRA is a self-governing and
self-regulating body founded to set standards for the industry in the Middle East
As a professional association MEPRA needs an active membership to flourish.
•
MEPRA's mission is to:
– Encourage and promote the public relations profession within the Middle East region;
– Raise awareness of public relations as an important social and economic activity;
– Raise professional standards and provide a structure for continuing professional
development;
– Provide practitioners with a forum to discuss PR issues;
– Provide a unified voice for the public relations profession around the area of best
practice and promote thought leadership on issues relating to public relations.
For more details on membership options visit www.mepra.org
4. Upcoming Events
•
2013 MEPRA Awards
– 13 best practice categories & 3 teams/individual categories
– 87 entries in 2012
– Deadline for submission: 3rd October
– Awards Gala event on Wed 27th November
•
Industry Leaders’ Dialogue (8th July)
– Reputation management in the Middle East: regional perspectives, looking to the future and
the influence of social media
– Panellists will include:
•
•
•
•
Ema Linaker, Social Media Director, Ogilvy, Dubai
Samer Marzouq, Blogger and Social Media Consultant, Dubai
Wael Sabri, MD, Global Communications Network, Saudi Arabia
Yahya Hamidaddin, Managing director, Adalid Public Relations, Saudi Arabia
•
Social Media Forum (September)
•
On-going Professional Development Programme
5. Sharing outcomes
1. Understanding of associations in the regional context
2. Scope of PRD and Agencies in achieving strategic objectives through
association engagement
3. How to
– Evaluate a PR Association
– Set objectives and plan for your engagement
– Measure and report the results
4. Inspiration for new engagements
5. Familiarisation and knowledge on World Economic Forum
6. Setting the scene…
The Top 10 Worst Jobs For 2013
1. Newspaper Reporter
2. Lumberjack
3. Enlisted Military Personnel
4. Actor
5. Oil Rig Worker
6. Dairy Farmer
7. Meter Reader
8. Mail Carrier
9. Roofer
10. Flight Attendant
What does this mean for the modern media relations professional?
7. We need new cheese!
• Strategic measurement
& evaluation
• Social Media
• Sustainability Reporting
• Public Advocacy
MEPRA Learning Streams
8. Becoming more strategic is essential
Strategic value delivered
High
Low
PRD: Lets approach partner x to join us to create news value
outside our home market
Stakeholder: Wow, that’s great!
PRD: This initiative requires a press release
Stakeholder: That’s a good idea
Understands the
request and makes
value-added
recommendations
Responds to
stakeholder
requests
Proactively identifies
related opportunities
and proposes feasible
projects
Pre-empts the
request and plans
for success
Stakeholder: We need a press release
PRD: Let’s do a 1-1 interview as well
Stakeholder: We need a press release
PRD: Here is a press release
9. Association engagement is an essential
component of your career development
Strategic value delivered
High
Low
PRD: We’ve set up a cross-industry working group to tackle ‘y’
Stakeholder: Wow, that’s great!
PRD: We need you to attend this dinner which is
attended by ‘x’ and deliver this message
Stakeholder: That’s a good idea
Understands the
request and makes
value-added
recommendations
Responds to
stakeholder
requests
Proactively identifies
related opportunities
and proposes feasible
projects
Pre-empts the
request and plans
for success
Stakeholder: Please check the registration...
PRD: You’re in the wrong hotel and will miss VIP
dinner with ‘x’
Stakeholder: Please check the registration and hotel details for Davos
PRD: Erm.. OK don’t you have a PA?
10. Introducing Trade Associations
• A trade association, also known as an industry trade group, business
association or sector association, is an organization founded and
funded by businesses that operate in a specific industry.
• An industry trade association participates in public relations activities such
as publicity, advertising, education, political
donations, lobbying and publishing, but its main focus is collaboration
between companies, or standardization.
• Associations may offer other services, such as producing conferences,
networking or charitable events or offering classes or educational
materials.
• Many associations are non-profit organizations governed by bylaws and
directed by officers who are also members.
Source: Wikipedia
11. What associations are active in the UAE
/ Middle East?
• Embassy trade attaches e.g. British Business Council
• Chamber of Commerce e.g. DCCI
• NGOs e.g. Arabia CSR Network and Emirates Wildlife
Society-WWF
• Trade associations e.g. MEPRA, IAAA
• Cross industry associations e.g. World Economic Forum
12. What good are associations?
• GSM Association
– Provides data and helps build business case for industrywide issues
– Engages with NGOS and Donors to create incentives for
industry investment
– Creates research and forums to engage with government
and policy makers
– A neutral ground for cross-industry collaboration
14. Etisalat and MEPRA
• Regular training and workshops
• Recruitment, job postings
• Potential vendor partners (Pitch List)
– PR
– Public Affairs
• New Business Development
– PR Agency Vertical encouraging multimedia
communications
– Green & Environmental
15. GSMA mHealth Grand Tour
•
•
•
•
Cross industry challenge
Build data
Prove technology
Creates a case for change
16. Theory of Change…
•
•
•
A Theory of Change defines all building blocks required to bring about a given
long-term goal.
This set of connected building blocks–interchangeably referred to as outcomes,
results, accomplishments, or preconditions is depicted on a map known as a
pathway of change/change framework, which is a graphic representation of the
change process.
It differs from any other method of describing initiatives in a few ways:
– it shows a causal pathway from here to there by specifying what is needed
for goals to be achieved
– it requires you to articulate underlying assumptions which can be tested
and measured.
– it changes the way of thinking about initiatives from what you are doing to
what you want to achieve and starts there.
18. Exercise
•
Draw a theory of change
1. To eradicate unethical PR practice in UAE e.g. gift giving / bribery for press coverage
2. To encourage hiring of qualified practitioners with respect to PR education
3. To increase the popularity of PR as a career for students
4. Promoting quality vs price in PR pitches
Highlight your actions
19. Clock is ticking…
Desired Outcome
Potential
Partners
Company A
1.
Association
Board
Competitive
Programs
Governing
Body
Analyst
Media
To eradicate unethical PR practice in UAE e.g. gift giving /
bribery for press coverage
Grass
Roots
2.
To encourage hiring of qualified practitioners with respect to
PR education
3.
To increase the popularity of PR as a career for students
4.
Promoting quality vs price in PR pitches
Decision
Maker
Competitive
Programs
Competitive
Programs
20. Evaluating an association
• Your Corporate Strategy & what you want to achieve
•
•
•
•
•
•
Size of Membership
Potential Partners
Board Strength
Geographical Reach
Influence & Access
Projects & Programs
Credibility / Wasta
21. Why MEPRA?
•
•
•
•
•
300 Individual Members
20 Corporate Members
43 Registered Agencies
UAE and Qatar Chapters
Programs
– Professional Development
– Standards & Ethics
– MEPRA Awards
– Education Sector
– Media outreach
22. publicity
advertising
WHAT BENEFITS COULD YOU OBTAIN
FROM YOUR MEPRA MEMBERSHIP?
lobbying
publishing
education
standardization
1. As an Individual
2. As a Corporate
23. What are we doing – and how can you
get involved?
• Standards & Ethics
– Panel
– Sustainability Reporting, GRI etc
• Education
– Speaker at universities, offer scholarships
• Training
– Speaker at one of our seminars
• Awards
– Judge, sponsor, enter & WIN!
• Media Relations
– Content
Board Elections in 2014
Two Year Postings
Vice Chair inherits ‘Chair’
24. What else?
• Collaborative working group….
– Joint negotiations?
– Economies of Scale?
– Recommended supplier lists?
– Raise standards?
25. How to evaluate your Membership
outcomes
• AVE doesn’t apply!
26. Barcelona Principles
1. Importance of Goal Setting and Measurement
2. Measuring the Effect on Outcomes is Preferred to Measuring
Outputs
3. The Effect on Business Results Can and Should Be
Measured Where Possible
4. Media Measurement Requires Quantity and Quality
5. AVEs are not the Value of Public Relations
6. Social Media Can and Should be Measured
7. Transparency and Replicability are Paramount to Sound
Measurement
27. Principle 2: Measuring the Effect on
Outcomes is Preferred to Measuring
Outputs
• Outcomes include shifts in awareness, comprehension, attitude and
behavior related to purchase, donations, brand equity, corporate
reputation, employee engagement, public policy, investment decisions,
and other shifts in stakeholders regarding a company, NGO, government
or entity, as well as the stakeholder’s own beliefs and behaviors
• Practices for measuring the effect on outcomes should be tailored to
the business objectives of the PR activities. Quantitative measures
such as benchmark and tracking surveys, are often preferable. However,
qualitative methods can be well suited or used to supplement quantitative
measures
• Standard best practices in survey research including sample design,
question wording and order, and statistical analysis should be applied
in total transparency
28. Evaluating your TOC
Input
Output
Outcomes
Impact
Investment of
resources
Direct product of
investment
What happens due to
the product
Tangible progress you
towards your desired
end goal
MEPRA Membership
Time to attend training
Number staff trained
Improvement in
productivity, reduction
in mistakes
Measureable
improvement in brand
reputation
29. Exercise…
•
Based on your project, identify a tactic and define your Input, Output, Outcomes and Impact.
1. To eradicate unethical PR practice in UAE e.g. gift giving / bribery for press coverage
2. To encourage hiring of qualified practitioners with respect to PR education
3. To increase the popularity of PR as a career for students
4. Promoting quality vs price in PR pitches
Input
Output
Outcomes
Impact
Investment of
resources
Direct product of
investment
What happens due to
the product
Tangible progress you
towards your desired
end goal