The document outlines the need for a formal change management methodology for a gaming company's computer systems. It requires a proposal that includes an IT governance committee for prioritizing changes, a mock-up form for stakeholders to request changes, evaluation processes for system changes, budgeting implications, decision-making practices, configuration management requirements, conflict resolution methods, and success evaluation processes. The proposal should be thorough, spanning 4 to 6 pages, to ensure comprehensive guidelines for implementing changes.

1. Assignment Content
Imagine
a gaming company has many computer systems but no formal
methodology to make changes to these systems. As the IT
Manager, the CIO has asked you to draft a change management
methodology proposal.
Prepare
a 4- to 6-page change management methodology proposal that
details the steps that must be taken when a change is
recommended for any system. Include the following:
IT governance committee you would put in place to review and
prioritize changes based on business needs and objectives and
the severity of the change
A mock-up of the form the stakeholder fills out to request a
system change (a stakeholder would be an end-user, manager, or
IT staff member)
The process used to evaluate system changes and Service Level
Agreements (SLAs), including any effect on budgeting and
resources, such as time or people, or the severity of the change
The decision-making process used to determine whether internal
staff or contractors should be used to complete a system change;
include IT sourcing and contracting recommended practices
The importance of configuration management requirements and
their impact on business processes or services

2. The methods you would use for handling conflict and other
problems, such as failure to meet SLAs as they arise during a
project
The process you would use to evaluate the success of the system
change