1. Name: Asmaa Mohamed Sharafeldin
Date of Birth: 20-07-1991
Nationality: British
asmaasharaf444@hotmail.comEmail:
Skype ID: asmaa.sharaf
Mobile Number: 00966502263256
istory:Employment H
Saudi German Hospitals Group Madinah (www.sghgroup.com.sa)
Human Resource Department
Position:OD Executive
Duration: October2014 till Date
In mycurrent role,Iam managingthe following functions:
Recruitment:
Active teamplayerin recruitmentincluding:
 Overseeinghiringprocess includes postingjob advertisement, basedonourmanpowerrequirements.
 Reviewingresumesandapplications andperformingreference checks.
 Selectbestcandidate andcoordinate withHODtoevaluate theirapplication.
 Arrange recruitmentinterviewsandprovidingthe necessaryinputsduringthe hiringprocess.
 Preparingletterssuchasoffersandsenditto selectedcandidates.
Training & Development:
Active teamplayerintraining&developmentactivities below are some of myresponsibilitiesinthisarea:
 Explaininghumanresourcespolicies, procedures, laws, and standards to new and existing employees (Mandatory
Orientation).
 Maintaining records of employee participation in all training programs and issue certificates for participants.
 Conductingtrainingforstaff indifferentsubjects such as (English training for Arabic staff and communication skills
for frontline staff.
 Conduct performance analysis and assessment of training sessions and present it to the management.
 Coordinate with HOD to fill (TNA)

2.  Prepare annual training plan based on (TNA).
 Prepare monthly training report.
Performance Management:
Monitorstaff performance (Probationary evaluations,Annualperformance evaluationsandRe‐ contractingevaluations)
Human Resource Department
Position:HR Officer
Duration: October2013 till October2014
My jobresponsibilitieswere:
 WorkingwithotherHOD to planfuture staff needs&assistthemto fill staff requestform
 Preparingnewemployeefiles (joiningpapers,contract,hospitalround)
 Renewingcontractforthe staff.
 Performroutine bookkeepingtasks.
 Prepare andprocesspurchase ordersfor HR department.
 Maintainconfidentialityof information.
 Assistemployeeswiththeirrequests.
 Maintainthe HR database of employeeinformation.
Other HR Activities:
 Addressinganyemploymentrelationsissues,suchaswork complaintsandharassmentallegations.
 Create full database forrecruitmentsources&applications.
 Assistingwithexistinterviews.
 PMS & HR Portal Officer.
 Prepare Verificationlettersformedical staff.
THG Company in London, UK (The Hospitality Group) (www.thgsports.com)
THG Sports, The sports hospitality division of the Marcus Evans Group, THG is the world leaders in providing
VIP hospitality during major sporting events.
Position:International Sales Executive
Duration: May 2013 till July 2013

3. 1)Workingexclusivelyoverthe telephone atdirectorlevel tosell hospitalitypackagesforVIPattendance toattend
majorsportingevents suchas worldcup, formulaone, Olympicsetc….
I was responsible forentire Middle EastandNorthAfricamarket.
2) Initial orientationtothe newemployee relatedtothe adminregulations&procedures.
3) Improve customersatisfactionand quicklyresolve customercomplaintsandinquiries.
4) Intensive internetresearchtoknowthe targetedcustomer.
Education:
Graduated fromfacultyof commerceEnglish departmentAccounting section Ain shams
University-EGYPTin October, 2012
ourses:Other C
1) Testof Englishas a ForeignLanguage (TOEFL) 2011
2) Internationalcomputer driving license(ICDL) 2011
3) English Conversation course2011
:rainingsT
 QualityControlPrinciples
 Decision making and problemsolving
 Infection ControlPrinciples
 Seven keysof Success
:Skills
 Languages:
Arabic: Native
English: Fluent
 Computer: Microsoftoffice2010 (Word, Excel,PowerPoint,Outlook)