Arttours is a travel agency founded in 1986 in Turkey that specializes in MICE (meetings, incentives, conferences and events), tours, and travel services. Over the past 30 years, Arttours has worked with many large corporate clients and provided services such as meetings, congresses, incentive trips, school trips, ski tours, ticketing, hotel reservations, transfers, and visas. Arttours aims to understand customer needs, create high quality customized solutions, and provide excellent customer service beyond expectations.

1. ABOUT ARTTOURS
HISTORY
Arttours founded as an incorporated travel agency in 1986 to provide world class customised service to
selected customers. Company became member of TURSAB (Union of Turkish Travel Agencies) in 1986 and
received IATA certificate in 1991.
July 4th
2006, Mr. Ali Kesan (GM) and Mrs. Aysen Kesan after their professional career at various sectors
take over Arttours to develop further to serve organisations and corporate companies for their needs. In May
2011, Arttours moved to their own office at Maslak / Istanbul and renewed all infrastructure.
During last 10 years, Arttours showed significant development in terms of business size and customer
portfolio and also successfully finalized many international and local events.
Arttours office
APPROACH
During last few years, customer expectation changed significantly. Both individuals and corporate customers
show interest to customized services and seek special offers, speed and good value of money.
We always target win-win proposition and create value for our customers by using Arttour’s 30 years
experience. Our business approach is;
 Understanding customer needs,
 Creating high quality, unique and cost- conscious solutions,
 Execution beyond customer expectations.
BUSINESS LINES
Our operational structure consist of three major business
lines.
MICE: Local and international congress, meetings,
trainings and workshops; celebration events, association
award ceremonies, various incentive trips to interesting
destinations.
TOURS: Concentration of schools participation to
music/art competitions and festivals, customised group
travels, traditional Arttours ski tours
TRAVEL SERVİCES: Travel services such as airline
tickets (IATA), hotel reservations, transfers, travel
insurance and visa services
TOURS
Schools
Private
Ski
TRAVEL
SERVICES
Ticketing
Hotel reservation
Transfers
Visa
MICE
Meetings
Congress
Incentives

2. MICE
Our main objective is to create value for both customers and participants. We aim to provide unique services
that will contribute to business results and brand perception.
We try to propose interesting venue/destination alternatives and evaluate cost-conscious creative ideas
together with our customers.
COMPANY MEETINGS:
CONGRESS-EXHIBITION:
INCENTIVES:
TOURS
Arttours provides package/custom made tours. We prepare all details of the tour and communicate with all
participants to eliminate all possible problems. Arttours is partner agency of world famous organisators
INTERKULTUR, PITAGROSS, FIESTALONIA and also The Life Co. wellness company.
SCHOOL GROUPS - (Partner agency):

3. PRIVATE PROGRAMS - (The Life co- exc partner):
SKI TOURS:
TRAVEL SERVICES
Arttours give complete travel services. We focus to well understand our customer’s specific needs to give
service accordingly. We act as the own travel department of the corporate customers.
TICKETING:
Arttours, as an IATA agency issue all airline tickets. Customers can reach our ticketing department for 24
hours from their personal mobile numbers. We give all airline related services including loyalty program miles
registration etc.
ACCOMODATION AND TRANSFERS:
We use various worldwide agency booking systems to give the best and the most economical offers to our
customers. Many cases, we directly contact with hotels to finalise tailor made bookings.
Arttours use own vehicles for local transfers. For company meetings and congresses, we work with our
partner transfer companies for buses and coaches.
VISA AND TRAVEL INSURANCE:
Visa rules are changing frequently. Arttours having experienced field team and back office service to give
visa services. We also accompany customers when personal application or an appointment requested by
embassies. As a partner agency of AIG Insurance, Arttours issue al travel insurance policies.
MANAGEMENT
ALI KESAN – General Manager - Partner
Born in 1964 in Ankara, studied engineering and having MBA degree in International Management. Started
his career at Procter & Gamble and continued 18 years in Telecom sector as GM SonyEricsson, Turkcell VP
sales-marketing, founder partner of Telesales company-Telkonet and was board member of call center
association.
Mail: ali@arttours.com
AYSEN KESAN – Deputy GM - Partner
Born in 1969 in Ankara, studied Business Administration. She worked as stock exchange broker for many
years. Aysen as an executive partner, focus operation for events/meetings and incentive tours.
Mail: aysen@arttours.com

4. CUSTOMERS THAT WE HAVE SERVED*
MICE:
BKM ● BAYER ● BENETTON ● BUREAU OF INTERNATIONAL RECYCLING ● COMMERCIAL UNION INSURANCE
● DU PONT DE NEMOURS INTL. S.A. ● LYCRAEUROPEAN SOCIETY FOR UROLOGY ● IDG ● INTERNATIONAL
DATA GROUP ● LUCENT TECHNOLOGIES ● MARKOM/LEO BURNETT ● MARMARA ÜNİVERSİTESİ TIP
FAKÜLTESİ ● MERCK ● SHARP & DOHME ● MURATA MACHINERY, LTD. ● NISSAN ● OTIS ● PHILIP MORRIS ●
PROCTER & GAMBLE ● SANDOZ ● SIEMENS ● SIPA PRESS ● SWISSAIR ● THERMO KING ● MOTIVACTİON, LLC
● SPANISH HERITAGE TOURS ● PRIME TOURS OF AMERICA ● SKYLAND TRAVEL ● ANNISA TRAVEL ● MLPC
INTERNATİONAL ● PALLADIO ● CARLISLE INCENTIVES ● SACRAMENTO SEMİNAR ● SKYLAND TRAVEL ●
BEATTY GROUP INT'L ● OFACİL ● PREFERRED MEETINGS ● MARSHALL ● FIELDS TRAVEL ● AGORA ● ELAN
COMPUTING PL ● TÜRK KANSER VAKFI ● VOLVO FRANCE S.A ● YAPI KREDİ LEASİNG ● GFK ● SMILE ●
SONYERICSSON ● BKM ● VOB ● TGS ● CAPITAL MARKETS BOARD ● TUSAYDER ● KOTEDER ● SPAKB
TRAVEL SERVİCES*:
FEDERAL MOGUL (İSTANBUL PİSTON) ● FENİŞ HOLDİNG ● MORGAN TEKSTİL● SATHO TEKSTİL● APA GROUP
COMPANIES ● ALTINCI DUYU REKLÂM ● SONY ERİCSSON ● YONA DERİ ● AS İPEK ● DENET BDO ● IRIS ●
DORA ● GFK ● IKEA ● SIGMA ● ERICSSON ● IHT ● DSV YATCILIKI ● ARGELA ● SMILE HOLDİNG ● THE LIFE CO.
● YBS YENİ BİLGİ ● CENAY ● VEGATEL ● PEICC ● BERK İLAÇ ● POV FİLM ● INTERBANK CARD CENTER ●
INGENICO ● BRIGHTSTAR ● AKSAN ● PROVEL ● DOGUS ● NOA EGLENCE ● NOVA ● ARTI TEKNOLOJI ● TIKLE
● ASL ● TURKISH CAPITAL MARKETS BOARD ● TEMPO ● KVR MEDYA ● EA HAVACILIK ● PLUSS TELECOM ●
SPAKP ● CLEAR CHANNEL ● MANY OTHERS
*During 30 years
ARTTOURS
Argun Turizm A.Ş.
Nazmi Akbacı Ticaret Merkezi No: 267
34398, Maslak - Istanbul - TURKIYE
Tel : +90 212 346 33 22 Fax : +90 212 346 42 63
Mail : art@arttours.com Web : www.arttours.com
TAX : Maslak 0740021095
TURSAB NO : 1483 - A TYPE
IATA NO : 88-2 0078 1