This document provides information about Teladoc, a telehealth and virtual healthcare services company. It highlights Teladoc's industry leadership position, the various care options and clinical specialties it provides, positive patient satisfaction and client retention rates, and examples of cost savings and utilization increases experienced by its clients. The document also describes Teladoc's user-friendly virtual care platform and mobile app, its focus on client success and marketing support, and pricing information for its telehealth services.

1. 1© 2016 Teladoc, Inc. All rights reserved.
Reduce health plan
claims by making
healthcare easy
We’re kicking apps and taking claims!

2. 2© 2016 Teladoc, Inc. All rights reserved.
+
= The industry leading telehealth,
member engagement, & claim
redirection solution!
Working Together Making
Healthcare Great

3. 3© 2016 Teladoc, Inc. All rights reserved.
Consumer Engagement Experts
Owns no doctor offices
Something Strange Is Going On…
World’s largest taxi
company,
Largest provider of
accommodations,
Most popular
media owner,
Most valuable
retailer,
Owns no vehicles Owns no real estate Has no stores Creates no content

4. 4© 2016 Teladoc, Inc. All rights reserved.
Continued Industry Leadership
COMPANY VISITS IN 2015 (MARKET SHARE)
575k+ (70%)
125k-150k (15%)
60k-80k (10%)
50k (5%)
Only 30%
COMBINED
Market Share
900k
PROJECTED VISITS IN 2016

5. 5© 2016 Teladoc, Inc. All rights reserved.
Care Options
Google/Web MD
Call Mom
Minute Clinic
Do Nothing
Primary Care Physician
Emergency Room
Urgent Care
Call HealthiestYou First!
$0 Consult Fee (FREE!)
NO Germs!
NO Travel Time!
NO Claim!
Available 24/7 from anywhere

6. 6© 2016 Teladoc, Inc. All rights reserved.
Top 9 Reasons We Visit The ER
Allergies
Bronchitis Earache Sore Throat
Pink Eye SinusitisStrep Throat
Urinary Tract
Infection (UTI)
Upper
Respiratory
Infection
71% of employer
sponsored ER visits
are unnecessary*
*Truven Health Analytics, April 2013.

7. 7© 2016 Teladoc, Inc. All rights reserved.
User Friendly HealthiestYou Platform
OLD SCHOOL PHONES
SMART WATCHES
SMART PHONES TABLETS
COMPUTERS
SMART TVs

8. 8© 2016 Teladoc, Inc. All rights reserved.
We Place The Member In The Center

9. 9© 2016 Teladoc, Inc. All rights reserved.
Teladoc Doctors
Visit with a doctor… NO CONSULT FEES!
24/7/365 Access with no time
limits for visits
Diagnose, treat and prescribe
Service available in 49 states
(excluding Arkansas)
Licensed and reside in the US
Board certified, with an
average of 20 yrs. experience
NCQA-certified physician peer
review credentialing program
10% of medical charts reviewed
Provider level patient
satisfaction tracked
Monitor medication frequency,
continuously measured against
industry benchmarks

10. 10© 2016 Teladoc, Inc. All rights reserved.
Teladoc Clinical Specialties Deliver
Maximum Value
Behavioral Health
Industry’s first
comprehensive solution
Longitudinal provider
relationship
Psychopharmacology,
Psychotherapy, Counseling
Collaborative care
Dermatology
Convenient, high
quality access
Secure image exchange
Tailored clinical protocols
Dermatologist follow up
included
Tobacco Cessation
Multi-faceted program to
help members quit
Physician directed protocols,
including Rx
Proactive coaching &
reminders
Completion certificate available

11. 11© 2016 Teladoc, Inc. All rights reserved.
And The Survey Says…
95%
Patient Satisfaction1
82% industry standard2
90%
Would Use It Again1
92%
Resolution Rate1
1. Teladoc Patient Satisfaction Survey 2015. 2. “2014 Chartbook: What Patients Say About
Their Health Care Providers and Medical Practices,” CAHPS.
$673
Average plan
savings
9 min
Average Call
Back Time
95%
Client Retention
Rate

12. 12© 2016 Teladoc, Inc. All rights reserved.
KICKING APPS AND TAKING CLAIMS
Healthcare
Innovation

13. 13© 2016 Teladoc, Inc. All rights reserved.
v
• Over 10,000 locations
Geo-Fenced
• Convenient reminders to save
money, time and reduce claims
in health plan.
• HY can handle over 70% of
typical reason to visit the
doctor’s office!
Geo-Fencing Reminders

14. 14© 2016 Teladoc, Inc. All rights reserved.
• Don’t overpay for medication,
shop first.
• We’ve mapped and geo-fenced
each and every Pharmacy
across the country. All 76,000+
of them.
Geo-Fencing Reminders
v

15. 15© 2016 Teladoc, Inc. All rights reserved.
HealthiestYou App

16. 16© 2016 Teladoc, Inc. All rights reserved.
Radar
v
v
v
• Find providers nearby wherever
you go
• Great for business trips or
vacation
• Alert reminding to use
telehealth first
• Filter results for doctors,
pharmacies, urgent care
centers, hospitals and even
locate the nearest vet

17. 17© 2016 Teladoc, Inc. All rights reserved.
• Alert reminding to use
telehealth first
• Choose your physician by
specialty and location
• See star ranking from other
patients
• Access bio specifics about your
physician such as languages
spoken, education and more!
Search In-Network Providers
v
v
v

18. 18© 2016 Teladoc, Inc. All rights reserved.
Doctor Consultations
v
• Confidential and secure
• Choose modality: Phone or video
(where applicable)
• No time limits on visit
• Upload and share photos with
the doctor
• Have your prescription
(if prescribed) sent to a preferred
pharmacy or one time location
v

19. 19© 2016 Teladoc, Inc. All rights reserved.
Prescription Savings
v
v
v• Offer to save by finding generic
drug first
• Find and compare Rx prices at a
glance
• Show discount to pharmacy to
get the lowest cash price
• Option to add to Apple Wallet
• Pin/save drug to your circles for
quick reference later

20. 20© 2016 Teladoc, Inc. All rights reserved.
Procedure Pricing
v
v
v
• Find and compare procedure
prices
• See low, high, and average price
actually paid by people near you
• Filter cash price or insurance
price

21. 21© 2016 Teladoc, Inc. All rights reserved.
Sync & Check Your Insurance
v
v
• Always know where you stand
• Carry your insurance card
digitally in your pocket
• Check in-network and out-of-
network deductibles
• View co-pay amounts

22. 22© 2016 Teladoc, Inc. All rights reserved.
DEVOTED TO OUR CLIENTS
Client Success

23. 23© 2016 Teladoc, Inc. All rights reserved.
We Support Our Admins
CLIENT SUCCESS TEAM MEMBER ADMIN EMPLOYEES
COMMUNICATION / EDUCATION COMMUNICATION / EDUCATION

24. 24© 2016 Teladoc, Inc. All rights reserved.
Covering Every Angle
Client Portal
Admin Kits
Phone Calls
Webinars
Contests/App Drives
Email Campaigns
Seasonal Marketing

25. 25© 2016 Teladoc, Inc. All rights reserved.
Fulfillment Kits

26. 26© 2016 Teladoc, Inc. All rights reserved.
Marketing Fun
EMAIL MARKETING PAYROLL STUFFERSPOSTCARD MAILERS
State of the art in-house design
and production capabilities

27. 27© 2016 Teladoc, Inc. All rights reserved.
Targeted Campaigns

28. 28© 2016 Teladoc, Inc. All rights reserved.
Utilization Reporting

29. 29© 2016 Teladoc, Inc. All rights reserved.
CASE STUDIES, UTILIZATION, AND MORE
By The Numbers

30. 30© 2016 Teladoc, Inc. All rights reserved.
Our Passion = Utilization
58%
Groups that
have been
with HY for at
least 1 year
42%
Claim Redirection
Specialists
1-5%
Telehealth Vendor
1-5%

31. 31© 2016 Teladoc, Inc. All rights reserved.
42% Utilization
210 X $673* $141,330
$36,000$6.00
Total Redirection
X 500
=
X 12
$105,330
ROI FOR 42%
HY Spend
58% Utilization
*TELADOC AVERAGE EPISODE OF CARE SAVINGS.
Value Story – Claim Reduction
(500 Employee Group)
=
MonthsEmployeesAvg. PEPM
Consults Avg. Savings
290 X $673* $195,170
$36,000$6.00
Total Redirection
X 500
=
X 12
$159,170
ROI FOR 58%
HY Spend
=
MonthsEmployeesAvg. PEPM
Consults Avg. Savings

32. 32© 2016 Teladoc, Inc. All rights reserved.
Large Employer Success Stories
Large National Retailer
$1,157 savings per episode
($21.30 savings PMPM)
ROI
9.0x
Total Medical Savings
$5.4mm
Total benefits spend
est. 9.8%
Rent-A-Center
PCP savings / ER savings
$284 / $2,419
ROI
11.8x
Total Medical Savings
$1.7mm
Total benefits spend
est. 5.5%

33. 33© 2016 Teladoc, Inc. All rights reserved.
HY- Success Story
(146 Employee Group)
# OF PEOPLE
FILED A CLAIM
-36.6%
CLAIMS
-39.0%
PAYMENTS
-37.2%
2.2 FEWER PTO
DAYS/EMPLOYEE $30,848 ANNUAL CLAIM
SAVINGS= |

34. 34© 2016 Teladoc, Inc. All rights reserved.
HY- Success Story
(Slinger School District)
86.6% -2%177
DR. CONSULTS
225
# OF EMPLOYEES
$0 FREE consultation
for employees
OUT OF POCKET
= RAISES FOR THE
TEACHERS & STAFF
For the first time in years!!
HY UTILIZATION 2015 - 2016 INS. RENEWAL
Previous Year’s
Increase 10%-20%

35. 35© 2016 Teladoc, Inc. All rights reserved.
HY- Success Story
(2231 Employees - Self Funded)
PCP CO-PAY
URGENT CARE CO-PAY
ER CARE CO-PAY
INDIVIDUAL DEDUCTIBLE
FAMILY DEDUCTIBLE
PRESCRIPTION CO-PAY
$25
$50
$100 AFTER DED.
$2,500
$5,000
$25
$35
$75
$200 AFTER DED.
$3,500
$7,000
$45
OLD PLAN NEW PLANEMPLOYER PLAN SNAPSHOT
44.4%
HY UTILIZATION RATE
$311,661 Saved
TELEHEALTH CONSULTS (1,071)
37%
URGENT CARE SPEND REDUCED

36. 36© 2016 Teladoc, Inc. All rights reserved.
Benefit Plan Design
• 24/7/365 physician access
• No consult fees
• Sync your health plan and
search providers
• Prescriptions savings up
to 85%
• Major Medical
• Supplemental Medical
• Ancillary
• Stop Loss
OTHER MEDICAL
HEALTHIESTYOU

37. 37© 2016 Teladoc, Inc. All rights reserved.
HealthiestYou Pricing

38. 38© 2016 Teladoc, Inc. All rights reserved.
What can we do to
earn your business?
We’d like an opportunity to serve
you and your members.
Armen K Hamalian /
AdvantEdge Solutions
zerocopays@gmail.com
386-249-0615
Individuals or Family Plan
www.FreeDoctorCalls.com
Businesses or Associations
www.SaveYourCompanyMoney.com