CPIPE is a vocational training center in Padua, Italy that was established in 1947. It provides various types of training programs, including professional training for young people, apprenticeships, continuing education, and higher education funded by the EU. In 2009, CPIPE began implementing a quality system according to ISO 9001 standards to connect its accreditation from the Veneto Region to a complete quality system. By 2010, CPIPE defined its quality document system and organizational structure according to ISO 9001, though it was not required to pursue official ISO 9001 certification.

1. Qualipaths: Leonardo Learning
Partnership Meeting
The project CPIPE
1
Cittadella (Italy)10th
to 11th
January 2013

2. 2
index
1. History
2. Description of activities
3. Certifications
4. Quality System according to ISO 9001

3. 3
1 – History
CPIPE, Provincial Centre of Vocational
Education Building is the joint organization -
school building - for the province of Padua and
belongs to the national grid FORMEDIL of
building schools, has headquarters and
administrative Camin (Padova)
Born in 1947

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1 – History
Was established for the province of Padua, by
the social partners (Construction Industry
Association of the province of Padua and trade
unions FENEAL - UIL FILCA - CISL FILLEA -
CGIL) under Article. 92 of the current national
labor contract industry and operates
exclusively in vocational training in the
construction industry.

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2 – Description of activities
CPIPE developed the following initiatives:
• Professional training in completion of
compulsory education for young people to be
included in construction companies as
apprentices or journeymen;
• Training for apprentices in the age of non-
compulsory education through networking
projects with all building schools in Veneto,
training institutions craftsmen and trade
unions; …….

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2 – Description of activities
• Continuing education, skills upgrading, specialization and
refresher courses for workers, technicians, managers and
entrepreneurs according to the needs of the labor market,
with particular emphasis on aspects related to safety at
work, training for unemployed graduates to be included in
organic builders as technical management of the site and
the job or in technical studies as involved in the building
design for the architectural, structural, safety, quality, and
environmental restoration, training in networking with
European partners to building techniques base for new
construction, maintenance and restoration of the structure,
finishes and materials for technical maintenance of green
areas and urban;………

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2 – Description of activities
• Activities of higher education funded by the
EU related to advanced techniques of
intervention for the restoration of buildings
and restricted areas in historical, artistic,
monumental, environmental, and energy
management systems, in collaboration with
public property owners and control as well as
in partnership with training institutions in
Europe.

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3 – Certifications
The CPIPE has been accredited since 2003 by
the Veneto Region for the areas:
• Training obligation,
• Continuous Training
• Higher Education.

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3 – Certifications
Article. 1 of the Decree of the Ministry of
Labour and Social Security no. 166 of 25 May
2001 defines accreditation as an act by which
the competent Public Administration (in this
case the Veneto Region) recognizes the ability
of a Training Organization to propose and
implement training programs and orientation
financed with public resources. The D.M.
adopted the model that forms the basis for all
regional systems of accreditation.

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3 – Certifications
The Training Organisations seeking
accreditation must comply with the minimum
standards of quantity and quality through the
following requirements:
•Structural
•economic and financial;
•organization and management;
•endowment of human resources;
•efficacy and efficiency in previous activities
and relationships with the territory.

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4 – Quality System according to
ISO 9001
In 2009 an analysis CPIPE begins to
implement quality system 'in accordance
with ISO 9001.
The project has been designed by Arcadia
Consulting with Management to CPIPE to
connect the accreditation system of the
Veneto Region with a complete quality
system.

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4 – Quality System according to
ISO 9001
The approach is from the bottom through
interviews with personnel interested in the
processes that make the quality of service
CPIPE.
The second step was to redefine the
organizational and managerial functions
according to the findings of the first analysis.

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4 – Quality System according to
ISO 9001
It has also been called the manager of the
quality system in Christine Rossi to manage
the system in its entirety and keep the
system from the point of view of documents.

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4 – Quality System according to
ISO 9001
At the same time you have defined the
document system: Manual, Procedures,
Work Instructions and Forms. This phase
has built what has already been in use, with
what is already provided by the accreditation
system of the Veneto Region and the
requirements of the ISO 9001 standards.

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4 – Quality System according to
ISO 9001
0. ORGANIZATIONAL PROFILE
1. PURPOSE AND SCOPE
2. TECHNICAL STANDARD
3. TERMS AND DEFINITIONS
4. MANAGEMENT SYSTEM
5. MANAGEMENT RESPONSIBILITY
6. RESOURCE MANAGEMENT
7. REALIZATION OF PRODUCT / SERVICE
8. MEASUREMENT, ANALYSIS AND
IMPROVEMENT

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4 – Quality System according to
ISO 9001
The project was completed in 2010 but was not
required to be certified as in the same period
there have been changes to
programmatically Regional funding and
internal programming.

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Thanks for your attention!
Marco