The document provides tips for creating effective resumes, including focusing on the three main questions hiring managers have: who are you, what do you do, and how can you help. It recommends using concise statements to answer these questions and focusing on relevant skills, accomplishments, and action verbs when describing experience. The document also provides guidance for situations such as contract work, different career paths over time, and for new graduates with limited work experience.

1. Resume Workshop

2. First impressionsIt takes a hiring manager an average of 15 seconds to decide if you are a viable candidate for a position.Resume Workshop

3. First impressionsPrimary hiring authority questions:Who are you?What do you do?How can you help me solve my problem?Resume Workshop

4. First impressions: Who are you?Resume 1:Seeking a web design position which utilizes multiple skill sets, provides a consistent challenge, and offers the potential of sustained personal and professional growth.Resume 2:Highly creative and multi-talented User Experience Designer with extensive experience in interaction and transactional design. Accustomed to performing in deadline driven environments with an emphasis on meeting both the business requirements and user objectives.Resume Workshop

5. First impressions: Who are you?Why objective statements can fail:They often fail to address the three primary concerns of a hiring manager.They can pigeon hole you.They can often sound self-serving.Resume Workshop

6. First impressions: Who are you?How to sum it upA UI designer with seven years of experience, I have solved a number of complex user problems utilizing cutting-edge design and effective UX principals. My areas of expertise include web, mobile, and software.Resume Workshop

7. First impressions: Who are you?Cliché alert! I am a detail-oriented, self-starter with excellent communication skills. A dynamic go-getter, I am results-oriented, success-driven, and a fast-learner who comes up with out of the box solutions.Resume Workshop

8. First impressions: What do you do?Skills vs. QualificationsSkills:Adobe CS4 Suite Master Collection (including Photoshop, Illustrator, Premiere, After Effects, Dreamweaver, and Flash), 3DS Max 2009, Maya 2010, Mud Box, ZBrushQualifications:3D: Specialist, including all 3D modeling, lighting, animation, post-production, texturing2D: All areas of animation: including story boarding, animatics, editing, and sound editingOther: Sound engineering, post-production, sound mixingResume Workshop

9. First impressions: What do you do?Questions to ask:Is the skill relevant to the type of work you want to do?If an employer wanted to test your ability, could you reasonably pass?Have you included basic information including system familiarity, word processing programs, and email systems?Is the skill up to date? Resume Workshop

10. First impressions: What do you do?Familiar, proficient, expertSkills:Expertise in the Adobe CS4 Suite Master Collection (including Photoshop, Illustrator, Premiere, After Effects, Dreamweaver, Flash), 3DS Max 2009, and Maya 2010. Proficient with Mud Box and Zbrush. Light experience with ActionScript 2 and HTML.Resume Workshop

11. Explaining your previous roles

12. Explaining your previous rolesWhat was your title?Where did you work?When did you work there?What did you do?What did you accomplish?Resume Workshop

13. Explaining your previous rolesSenior Interactive LeadAcme.com | Seattle, WAApril 2008 – June 2010 Created all major brands/partners advertising on the mobile platform.

14. Directed a staff of four where we created all materials for the global launch of a new brand and company in SE Asia, India, Malaysia and Europe including videos, Flash prototyping, UI design for SMS applications, UX design, corporate and product identity and all related materials.

15. Pitched projects to mobile advertising clients including Nike, Sony, Nissan, and NBC.Achievements:I was one of the first employees to be hired in a key role building a sustainable brand. Acme Mobile Media has since grown to three offices with 65 people and has launched services in India, Singapore, Malaysia and Thailand. Resume Workshop

16. Explaining your previous rolesSenior User Experience DesignerAcme.com4/08 – 6/10In this role I concentrated my extensive experience and skills on improving the search and transaction parts of the Acme website, enabling its transition to all global points of sale (Australia, Canada, Denmark, France, Germany, India, Italy, Mexico, Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom). Accomplishments Designed and created the Hotel Inventory Management System, powering all Acme merchant hotel transactions.

17. Designed a Hotel Content Management System to improve the accuracy of the hotel information by providing an online tool that would allow the suppliers to submit updates directly to the content team, decreasing the number of steps and lead time needed to get updates to the site.

18. Led the redesign of the Checkout Path, creating a unified checkout that effectively supported all lines of business while improving conversion by 2%. Resume Workshop

19. AccomplishmentsMake sure accomplishments are meaningful and will make sense to potential employers not familiar with your last company:- Awarded the “Stellar Leader” award six quarters in a row- Awarded the “Stellar Leader” award six quarters in a row for leading projects that were delivered under budget and ahead of schedule.Resume Workshop

20. Action!Use action verbs when describing responsibilities and accomplishments: Led a team of 12 developers, designers, and writers.