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App&Web	
  -­‐	
  	
  
Mul%	
  Channel	
  Marke%ng	
  
Marc	
  Czieslick	
  –	
  Managing	
  Director	
  
MULTICHANNEL	
  -­‐	
  ALMOST	
  
EVERY	
  COMPANY	
  NEEDS	
  TO	
  
FIND	
  AN	
  ANSWER	
  FOR	
  THIS	
  
TREND!	
  
2
Mul%channel	
  @	
  Deutsche	
  Bank	
  

3
Mul%channel	
  @	
  Swatch	
  

MARC CZIESLICK

SLIDE 4

4
WHY	
  IS	
  MULTICHANNEL	
  SO	
  
DIFFICULT?	
  

5
Mul%channel	
  challenges	
  
• 
• 
• 
• 

A	
  new	
  channel	
  every	
  day	
  
New	
  devices	
  every	
  month	
  
Changed	
  user	
  behaviour	
  
Hard	
  to	
  sync	
  communica%on	
  	
  
cross-­‐channel	
  

6
Mul%channel	
  challenges	
  
On	
  new	
  devices	
  (every	
  month)	
  

7
Mul%channel	
  challenges	
  
Displayed	
  on	
  different	
  screens	
  

8
..	
  for	
  constant	
  changing	
  user	
  behaviour	
  

9
..un%l	
  a	
  new	
  couch	
  potatoes	
  experience	
  
Gartner	
  Says	
  85%	
  of	
  All	
  Flat-­‐Panel	
  TVs	
  Will	
  Be	
  
Internet-­‐Connected	
  Smart	
  TVs	
  by	
  2016.	
  

10
THE	
  SOLUTION	
  

11
Full	
  featured	
  websites…	
  

12
...	
  great	
  mobile	
  experience	
  ...	
  

13
...	
  op%mized	
  for	
  every	
  device	
  ...	
  

SLIDE 14

14
...	
  even	
  for	
  the	
  „lean	
  back“	
  mode	
  on	
  your	
  
Smart	
  TV!	
  

15
ONLINE	
  DEMO	
  

16
Advantages	
  of	
  App&Web	
  
Content	
  of	
  your	
  CMS	
  website	
  
is	
  op%mized	
  for	
  each	
  channel.	
  

Create	
  your	
  individual	
  app-­‐
design	
  without	
  programming	
  
skills.	
  

No	
  redundant	
  content	
  
management	
  –	
  save	
  %me	
  and	
  
energy	
  with	
  App&Web.	
  

Future-­‐ready	
  and	
  easy	
  to	
  
integrate	
  in	
  your	
  architecture	
  
with	
  the	
  REST-­‐API.	
  

Roles	
  and	
  policies	
  define	
  
content	
  access	
  even	
  in	
  your	
  
apps.	
  

Comments,	
  feedback	
  and	
  
ra%ngs	
  stored	
  via	
  the	
  apps	
  in	
  
the	
  CMS.	
  

17
App	
  func%ons	
  smartphone	
  /	
  tablet	
  
Transfer	
  events	
  and	
  contact	
  
details	
  direct	
  to	
  your	
  mobile	
  
device.	
  

Offline	
  availability	
  –	
  without	
  
internet	
  connec%on	
  users	
  
have	
  access	
  to	
  app	
  
informa%on.	
  

Facebook	
  and	
  Twieer	
  
integra%on	
  connects	
  the	
  app	
  
to	
  social	
  media.	
  

Geo	
  loca%ons	
  allow	
  geo	
  based	
  
informa%on	
  and	
  func%ons.	
  

Galleries	
  and	
  (YouTube-­‐)	
  
videos	
  for	
  perfect	
  mul%media	
  
presenta%ons.	
  	
  

PDF	
  documents	
  like	
  
brochures	
  easy	
  published	
  in	
  
your	
  apps.	
  

18
App&Web	
  as	
  part	
  of	
  a	
  CXM	
  plagorm	
  
Smart	
  AnalyCcs	
  measures	
  
your	
  success	
  in	
  app	
  and	
  web.	
  

RecommendaCon	
  Service	
  
delivers	
  personalized	
  
informa%on	
  to	
  your	
  apps.	
  

With	
  Content	
  Cockpit	
  keep	
  
your	
  (app)	
  content	
  under	
  
control.	
  

Search	
  engines	
  enables	
  cross-­‐
channel	
  discovery	
  of	
  content.	
  	
  

19
App-­‐Porgolio	
  

Extension	
  „AppYourWeb“	
  	
  
iOS	
  -­‐	
  Bundle	
  

iPhone	
  

iPad	
  

Android	
  

SmartTV	
  
(TAL)	
  

Windows	
  

Phone	
  /	
  
Tablet	
  

Samsung,	
  	
  
...	
  

Win	
  8	
  

20
REFERENCES	
  

21
Global	
  Digital	
  Media	
  Trendbook	
  2013	
  
•  support	
  of	
  the	
  full	
  publica%on	
  
process	
  from	
  print	
  via	
  web	
  to	
  
app	
  
•  200	
  pages	
  with	
  500	
  images	
  
•  editorial	
  edits	
  in	
  the	
  CMS	
  with	
  
real-­‐%me	
  publishing	
  in	
  the	
  app	
  
•  fully	
  customizable	
  
•  pay	
  wall	
  and	
  offline	
  support	
  
	
  

22
Event	
  App	
  „Digital	
  Architects	
  2013“	
  
• 
• 
• 
• 
• 
• 
• 
• 

Agenda	
  
Speakers	
  
Loca%on	
  
Hotel	
  informa%on	
  
Downloads	
  
Gallery	
  
Social	
  Media	
  
...	
  

23
Demo:	
  „Cologne	
  mul%-­‐channel“	
  
iPhone,	
  iPad	
  and	
  SmartTV	
  
app	
  of	
  the	
  city	
  cologne	
  with	
  	
  
real-­‐%me	
  updates	
  and	
  
•  Geo	
  loca%on	
  
•  Video	
  integra%on	
  
•  Image	
  gallery	
  
•  Twieer	
  import	
  und	
  social	
  
media	
  „share“-­‐func%on	
  
•  News	
  feed	
  
•  Download	
  area	
  
•  ...	
  
24
CONTACT	
  

25
Ques%ons?	
  Contact?	
  Trial?	
  
App&Web	
  Mul%kanalmarke%ng	
  GmbH	
  
	
  
Marc	
  Czieslick	
  
Managing	
  Director	
  
+49	
  (0)	
  69	
  133	
  982	
  93	
  
+49	
  (0)	
  176	
  620	
  39	
  127	
  
mc@appandweb.de	
  

26

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App&web multi channel marketing marc czieslick, app und web multikanalmarketing gmb h (dad2013)

  • 1. App&Web  -­‐     Mul%  Channel  Marke%ng   Marc  Czieslick  –  Managing  Director  
  • 2. MULTICHANNEL  -­‐  ALMOST   EVERY  COMPANY  NEEDS  TO   FIND  AN  ANSWER  FOR  THIS   TREND!   2
  • 4. Mul%channel  @  Swatch   MARC CZIESLICK SLIDE 4 4
  • 5. WHY  IS  MULTICHANNEL  SO   DIFFICULT?   5
  • 6. Mul%channel  challenges   •  •  •  •  A  new  channel  every  day   New  devices  every  month   Changed  user  behaviour   Hard  to  sync  communica%on     cross-­‐channel   6
  • 7. Mul%channel  challenges   On  new  devices  (every  month)   7
  • 8. Mul%channel  challenges   Displayed  on  different  screens   8
  • 9. ..  for  constant  changing  user  behaviour   9
  • 10. ..un%l  a  new  couch  potatoes  experience   Gartner  Says  85%  of  All  Flat-­‐Panel  TVs  Will  Be   Internet-­‐Connected  Smart  TVs  by  2016.   10
  • 13. ...  great  mobile  experience  ...   13
  • 14. ...  op%mized  for  every  device  ...   SLIDE 14 14
  • 15. ...  even  for  the  „lean  back“  mode  on  your   Smart  TV!   15
  • 17. Advantages  of  App&Web   Content  of  your  CMS  website   is  op%mized  for  each  channel.   Create  your  individual  app-­‐ design  without  programming   skills.   No  redundant  content   management  –  save  %me  and   energy  with  App&Web.   Future-­‐ready  and  easy  to   integrate  in  your  architecture   with  the  REST-­‐API.   Roles  and  policies  define   content  access  even  in  your   apps.   Comments,  feedback  and   ra%ngs  stored  via  the  apps  in   the  CMS.   17
  • 18. App  func%ons  smartphone  /  tablet   Transfer  events  and  contact   details  direct  to  your  mobile   device.   Offline  availability  –  without   internet  connec%on  users   have  access  to  app   informa%on.   Facebook  and  Twieer   integra%on  connects  the  app   to  social  media.   Geo  loca%ons  allow  geo  based   informa%on  and  func%ons.   Galleries  and  (YouTube-­‐)   videos  for  perfect  mul%media   presenta%ons.     PDF  documents  like   brochures  easy  published  in   your  apps.   18
  • 19. App&Web  as  part  of  a  CXM  plagorm   Smart  AnalyCcs  measures   your  success  in  app  and  web.   RecommendaCon  Service   delivers  personalized   informa%on  to  your  apps.   With  Content  Cockpit  keep   your  (app)  content  under   control.   Search  engines  enables  cross-­‐ channel  discovery  of  content.     19
  • 20. App-­‐Porgolio   Extension  „AppYourWeb“     iOS  -­‐  Bundle   iPhone   iPad   Android   SmartTV   (TAL)   Windows   Phone  /   Tablet   Samsung,     ...   Win  8   20
  • 22. Global  Digital  Media  Trendbook  2013   •  support  of  the  full  publica%on   process  from  print  via  web  to   app   •  200  pages  with  500  images   •  editorial  edits  in  the  CMS  with   real-­‐%me  publishing  in  the  app   •  fully  customizable   •  pay  wall  and  offline  support     22
  • 23. Event  App  „Digital  Architects  2013“   •  •  •  •  •  •  •  •  Agenda   Speakers   Loca%on   Hotel  informa%on   Downloads   Gallery   Social  Media   ...   23
  • 24. Demo:  „Cologne  mul%-­‐channel“   iPhone,  iPad  and  SmartTV   app  of  the  city  cologne  with     real-­‐%me  updates  and   •  Geo  loca%on   •  Video  integra%on   •  Image  gallery   •  Twieer  import  und  social   media  „share“-­‐func%on   •  News  feed   •  Download  area   •  ...   24
  • 26. Ques%ons?  Contact?  Trial?   App&Web  Mul%kanalmarke%ng  GmbH     Marc  Czieslick   Managing  Director   +49  (0)  69  133  982  93   +49  (0)  176  620  39  127   mc@appandweb.de   26