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With a special focus on developer communities, Sarah-Jane looks beyond the usual ROI-driven marketing metrics to create community engagement strategies based on empathy and inclusion. By truly listening to what your community wants, ROI will naturally follow.
Oh, and here's a link to the animated GIF on the last slide :)
https://media.giphy.com/media/lQDcJVCRNQEaA/giphy.gif
Simply having an API available isn't enough. This presentation covers how to ensure you maximize your returns from developer interest in your APIs. Presented at Apps World London, November 2014.
APIs have become ubiquitous and they have profoundly changed the way we connect to the world. They have opened the doors to enterprise back-end infrastructure and made it possible for developers to build innovative mobile applications. But this IT revolution comes with its share of challenges. “If we build it they will come” is no longer an effective API launch strategy. AnyPresence and WIP Factory are joining forces to share valuable best practices on improving API adoption.
How to make your app last longer than 30 days - Developer's Guide to the Para...Caroline Lewko
This presentation provided some practical information on building mobile applications from a business perspective. Specifically around life cycle management, and linking an agile development cycle to an agile marketing cycle.
With a special focus on developer communities, Sarah-Jane looks beyond the usual ROI-driven marketing metrics to create community engagement strategies based on empathy and inclusion. By truly listening to what your community wants, ROI will naturally follow.
Oh, and here's a link to the animated GIF on the last slide :)
https://media.giphy.com/media/lQDcJVCRNQEaA/giphy.gif
Simply having an API available isn't enough. This presentation covers how to ensure you maximize your returns from developer interest in your APIs. Presented at Apps World London, November 2014.
APIs have become ubiquitous and they have profoundly changed the way we connect to the world. They have opened the doors to enterprise back-end infrastructure and made it possible for developers to build innovative mobile applications. But this IT revolution comes with its share of challenges. “If we build it they will come” is no longer an effective API launch strategy. AnyPresence and WIP Factory are joining forces to share valuable best practices on improving API adoption.
How to make your app last longer than 30 days - Developer's Guide to the Para...Caroline Lewko
This presentation provided some practical information on building mobile applications from a business perspective. Specifically around life cycle management, and linking an agile development cycle to an agile marketing cycle.
Setting the Customer's Journey: Walk a Mile In Your Customer's ShoesAggregage
Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. This phrase blur is dangerous, as it can pull our attention from what should be our real focus: our our customers' and users' needs. How can we, as product professionals, learn to keep customers and users at the heart of our work?
Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in your customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.
It’s one thing to manage a community of 100 people, but how do you scale to a community of 100,000? Especially when they’re your customers and they all have different needs? You may create the platform for a community, but without nurturing and guiding them you may be losing control, as well as the value a community focused around your brand could offer. How do you make sure you keep your community happy and healthy while making sure it still solves business objectives?
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Social analytics can help your organization find real-time insights and adopt a new process for delivering innovative products that closely match consumer needs and therefore gain wider acceptance much more quickly.
Key Takeaways
Listen to Malcolm and learn:
What fundamental changes organizations must make to deal with the cultural shift that has transferred power to consumers
How social listening makes possible the real-time marketing that consumers now expect
Real-world case studies about the process of using social insights to drive product development focused on clearly identified consumer needs
Social Analytics - KW Social Media Summit - Knowledge Is Power Kelly Craft
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6 Fundamentals of a Successful Salesforce.com Community PlatformRightpoint
These days business moves fast. The whys are well known; swift proliferation of data, a consumer-driven demand for anytime, anywhere access, and unprecedented global competitiveness.
Once, companies could make do with the bloated blend of inherited systems and current technologies that many possessed. These clumsy concoctions often included; dowdy intranet sites with a thread of social collaboration shoved in, separate lines of business applications front-ended by dull, complicated user interfaces, and awkward connections to files, documents and videos. Today, this outmoded style of operations is a sure-fire growth killer.
Companies aiming to enlarge their customer base and grow sales, strengthen brand distinction, and enable innovation are quickly shifting to a new paradigm; the archetype of communities.
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Presented by Tobin Trevarthen at Autotech Council September 2014
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Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. This phrase blur is dangerous, as it can pull our attention from what should be our real focus: our our customers' and users' needs. How can we, as product professionals, learn to keep customers and users at the heart of our work?
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These days business moves fast. The whys are well known; swift proliferation of data, a consumer-driven demand for anytime, anywhere access, and unprecedented global competitiveness.
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