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Research among global/
   wandering planners

            John Shaw, Rapier

 From the APG s Noisy Thinking event on the topic of
Global or Local Planning โ€’ Which Would You Rather Do?
49 planners (mostly heads/CSO) with
  experience of global planning or
   working abroad (mostly both)



      (speaker notes in italics throughout)
Most valuable things about global/
          multi-country planning




(cultural variation is important: but so are big challenges like scale & complexity)
Dirt

     authentic and gritty
      to Western youth

old-fashioned and undeveloped
            in Chile

    coal dust in the lungs
     to Australian miners
http://www.youtube.com/
   watch?v=G1latJ7K8zc




(This is also a story about dirtโ€ฆ)
(The Sprite campaign was originally developed for a small
   number of Asian countries including China. It was very
      successful and eventually ran in over 50 markets.
However, the original commercial did not run in China. Its
     gritty, urban, slightly dirty feel was not considered
        culturally appropriate and a cleaner version
 incorporating bright colours, celebrities, and a helicopter
  was successfully used instead. To many in China at the
    time, dirt symbolised lack of development. Although
   some younger urban Chinese understood the reverse
aspiration that might come from grit, Sprite is historically
  strong throughout China, partly because it tastes better
   than Coke unrefrigerated. Not stu๏ฌ€ we knew at ๏ฌrst.)
the US team viewed us with fear and
  suspicion to start with but by the end
 they were producing brilliant work and
   drinking as much as the Brits of an
                 evening



(when the British travel, we feel it is our mission to persuade
    citizens of other nations to drink as much as we do)
Discos in Mexico City, Latam parties
 in NY, F1 in Rio, co๏ฌ€ee on the hill
   looking over the Forbidden City,
 Grand Hyatt 86th ๏ฌ‚oor restaurant
with Tokyo as backdrop, lying by the
pool in Rio...what more could a poor
   boy from Manchester wish for?


           (an honest view, possibly
       shared by more than admitted it)
No one is quite sure where
         I am or ought to be



(I know this feeling. You may not be in control of your
   schedule but there is a strange freedom in being
                 nowhere to be found.)
Microsoft launch of windows 95. 5
countries asked about what they think
    about the future of computing.
 Women all worried about the impact
 on creating a deeper divide between
   the have and the have nots. Men,
   excited for possibilities of a more
  competitive tool that will help them
     and their children get ahead.

 (doing global work can make it easier to see what the
             really big human themes are)
and to think that it all happened with
the planner in SG, the creatives in Lon
       and the client in Chicago!


(to some people this would be a nightmare, not a positive.
           But it s satisfying when it works.)
Interviewing a young lad in his
Mumbai apartment where a mattress
 was his only real possession other
  than a Sony digital camera. His
      pictures were amazingโ€ฆ


(global can give access to new experiences like this. But
you have to ๏ฌght hard to get into the real world, not just
 the hamster wheel of airport/o๏ฌƒce/bar/hotel). My own
    version of this follows on the next two slidesโ€ฆ)
(when I got out for a day in Mumbai, the helpful people at
 Ogilvy Outreach took me to a chaul , a not strictly legal
 dwelling that can nevertheless be bought and sold. This
 one contained three generations in two rooms and from
 the outside it looked a bit doubtful. But inside I found a
  kitchen a lot more orderly than my own, and a family
 working very hard to pay for private education. It was a
 good reminder that appearances can be deceptive, and
          of the value of ๏ฌrst-hand experience.)
My ๏ฌrst day on the global xxxx
 business, the singapore client asked
  me to apologize to the entire room
  because she said I made them feel
  stupid they did not understand my
 strategy. That was a pretty unusual
start. From there, I realized a strategy
 was only as good as the culture that
             can absorb it.


   (again more nightmare than joy, but valuable)
Worst things about
            global/multi-country planning




(you d expect the travel, but you d better also be prepared for bureaucracy and
politics, and for many challenges in getting great work. The work featured more
in worst things than among the positives. LCD = lowest common denominator.)
out to watch groups on the Concorde,
    back that night on the Redeye
Just those huge meetings, in
windowless rooms with cookies the
 size of your face to break up the
              boredom.
Way too big meetings. Way too many
 layers of people. This absurd business
   of 'comments'; that just encourages
 people to 'comment' usually negatively.
  No decisions. A sense that you're not
actually developing ads to run out there
in the real world but just developing ads
            for a good meeting.


 (this was one of the bleaker views, and there s satisfaction
when those things are overcome. But sometimes it feels like
      you have at least one hand tied behind your back)
At its worst, working on a multi-
country business is like having to host
 a successful dinner with the Borgias,
 the Simpsons and the Adams Family
    as guests. Keeping a coherent
     conversation and reaching a
 consensus on anything are only part
of the challenge and sources of stress..
Most valuable things about
      working in a di๏ฌ€erent country




(there was quite a variety of response here and some of the
 themes are big ones; learning, personal growth, a new life)
being much more connected to
  creative work internationally

an appreciation from ๏ฌrst hand of
  iconic and world class things
The weather, food, feeling liberated
and free from the rules in this country.
 A feeling that anything is possible. In
 the UK people talk you out of doing
things unless you are amazing. We are
a very critical nation. In the US people
 respect you for having a go, even if
           you're crap at ๏ฌrst.
Probably not what you mean, but:
apparently I'm a lot nicer in French. A
creative director I only ever spoke to
 in French, was taking a new job that
   meant he had to learn English. He
 asked me to speak to him in English,
  but quickly asked me to go back to
French. Apparently I'm a softer, more
       gentle person in Frenchโ€ฆ

(so if you re ever getting mad at your French colleagues,
remember that they probably sound nicer in French too)
you become part of a tribe of people
who get it - they are an open, curious
tribe of people. to be an immigrant is
a universal mindset, whether you're in
  advertising or you drive a cab. for
 most it's hard to go back to living in
      the same way when you go


(even if this sounds a bit elitist, for me there s truth in it.
  You always feel a bit di๏ฌ€erent for having adapted to
                    somewhere else)
Worst things about working
           in a di๏ฌ€erent country




  (actually, not that much, from our movers, except some
loneliness at times and the need to stick with it for a while.)
living an E.T. kind of life - land in a
  strange place, get distracted by new
 things, get marooned, get adopted by
    kids who dress you up in strange
    clothes, manage to learn enough
   language to get by, and eventually
escape being cut open by the dissectors


 (I suppose if I d wanted to I could have inserted an image
here of someone being dissected. But I decided against it)
Being e๏ฌ€ectively deaf, dumb and
       illiterate (in China)
I had a very cool pair of retro slacks that I
 thought made me look hip. I later learned
people thought they were incredibly daggy.


     (Like a good globalist I thought I should look up
               what daggy means, exactly )
(it s probably the ๏ฌrst time the phrase neglected sheep s anal region
    has been used in an APG talk. See, global means you learn stu๏ฌ€)
It was just a lot more di๏ฌƒcult for your
personality to come through. It took a long
  time to be able to use charm, humour,
     irony or nuance of any description.


     (I think it s a myth that Americans, for example, don t
understand irony. But we Brits may not get to use it as much as
                            we love to)
god this is like therapy. forcing everyone
to speak YOUR language when you are the
    only English speaker present. I know
  English is the 'business language', but it
     puts a strain on building a strong
 relationship. We work in comms, yet they
  couldn't always express themselves as
        ๏ฌ‚uently as they deserved to.

 (my plan was for it to feel like therapy, so it worked. But it is
indeed embarrassing to see really smart people forced to use
      English when it rarely works the other way round)
Global is not just about the cultures,
         it s about the scale.
              It s big time.

  But the costs are not just personal
(there are compensations) but in how
you work, and often in the work itself
Actually going to live and work abroad
            is a bigger step

      It might change your life
But you re curious aren t you?


      (because you re a planner)
(for my own views, see
http://www.youtube.com/watch?
v=RL_PSY2bKZM&feature=plcp)

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Apgres1

  • 1. Research among global/ wandering planners John Shaw, Rapier From the APG s Noisy Thinking event on the topic of Global or Local Planning โ€’ Which Would You Rather Do?
  • 2. 49 planners (mostly heads/CSO) with experience of global planning or working abroad (mostly both) (speaker notes in italics throughout)
  • 3. Most valuable things about global/ multi-country planning (cultural variation is important: but so are big challenges like scale & complexity)
  • 4. Dirt authentic and gritty to Western youth old-fashioned and undeveloped in Chile coal dust in the lungs to Australian miners
  • 5. http://www.youtube.com/ watch?v=G1latJ7K8zc (This is also a story about dirtโ€ฆ)
  • 6. (The Sprite campaign was originally developed for a small number of Asian countries including China. It was very successful and eventually ran in over 50 markets. However, the original commercial did not run in China. Its gritty, urban, slightly dirty feel was not considered culturally appropriate and a cleaner version incorporating bright colours, celebrities, and a helicopter was successfully used instead. To many in China at the time, dirt symbolised lack of development. Although some younger urban Chinese understood the reverse aspiration that might come from grit, Sprite is historically strong throughout China, partly because it tastes better than Coke unrefrigerated. Not stu๏ฌ€ we knew at ๏ฌrst.)
  • 7. the US team viewed us with fear and suspicion to start with but by the end they were producing brilliant work and drinking as much as the Brits of an evening (when the British travel, we feel it is our mission to persuade citizens of other nations to drink as much as we do)
  • 8. Discos in Mexico City, Latam parties in NY, F1 in Rio, co๏ฌ€ee on the hill looking over the Forbidden City, Grand Hyatt 86th ๏ฌ‚oor restaurant with Tokyo as backdrop, lying by the pool in Rio...what more could a poor boy from Manchester wish for? (an honest view, possibly shared by more than admitted it)
  • 9. No one is quite sure where I am or ought to be (I know this feeling. You may not be in control of your schedule but there is a strange freedom in being nowhere to be found.)
  • 10. Microsoft launch of windows 95. 5 countries asked about what they think about the future of computing. Women all worried about the impact on creating a deeper divide between the have and the have nots. Men, excited for possibilities of a more competitive tool that will help them and their children get ahead. (doing global work can make it easier to see what the really big human themes are)
  • 11. and to think that it all happened with the planner in SG, the creatives in Lon and the client in Chicago! (to some people this would be a nightmare, not a positive. But it s satisfying when it works.)
  • 12. Interviewing a young lad in his Mumbai apartment where a mattress was his only real possession other than a Sony digital camera. His pictures were amazingโ€ฆ (global can give access to new experiences like this. But you have to ๏ฌght hard to get into the real world, not just the hamster wheel of airport/o๏ฌƒce/bar/hotel). My own version of this follows on the next two slidesโ€ฆ)
  • 13.
  • 14.
  • 15. (when I got out for a day in Mumbai, the helpful people at Ogilvy Outreach took me to a chaul , a not strictly legal dwelling that can nevertheless be bought and sold. This one contained three generations in two rooms and from the outside it looked a bit doubtful. But inside I found a kitchen a lot more orderly than my own, and a family working very hard to pay for private education. It was a good reminder that appearances can be deceptive, and of the value of ๏ฌrst-hand experience.)
  • 16. My ๏ฌrst day on the global xxxx business, the singapore client asked me to apologize to the entire room because she said I made them feel stupid they did not understand my strategy. That was a pretty unusual start. From there, I realized a strategy was only as good as the culture that can absorb it. (again more nightmare than joy, but valuable)
  • 17. Worst things about global/multi-country planning (you d expect the travel, but you d better also be prepared for bureaucracy and politics, and for many challenges in getting great work. The work featured more in worst things than among the positives. LCD = lowest common denominator.)
  • 18. out to watch groups on the Concorde, back that night on the Redeye
  • 19. Just those huge meetings, in windowless rooms with cookies the size of your face to break up the boredom.
  • 20. Way too big meetings. Way too many layers of people. This absurd business of 'comments'; that just encourages people to 'comment' usually negatively. No decisions. A sense that you're not actually developing ads to run out there in the real world but just developing ads for a good meeting. (this was one of the bleaker views, and there s satisfaction when those things are overcome. But sometimes it feels like you have at least one hand tied behind your back)
  • 21. At its worst, working on a multi- country business is like having to host a successful dinner with the Borgias, the Simpsons and the Adams Family as guests. Keeping a coherent conversation and reaching a consensus on anything are only part of the challenge and sources of stress..
  • 22. Most valuable things about working in a di๏ฌ€erent country (there was quite a variety of response here and some of the themes are big ones; learning, personal growth, a new life)
  • 23. being much more connected to creative work internationally an appreciation from ๏ฌrst hand of iconic and world class things
  • 24. The weather, food, feeling liberated and free from the rules in this country. A feeling that anything is possible. In the UK people talk you out of doing things unless you are amazing. We are a very critical nation. In the US people respect you for having a go, even if you're crap at ๏ฌrst.
  • 25. Probably not what you mean, but: apparently I'm a lot nicer in French. A creative director I only ever spoke to in French, was taking a new job that meant he had to learn English. He asked me to speak to him in English, but quickly asked me to go back to French. Apparently I'm a softer, more gentle person in Frenchโ€ฆ (so if you re ever getting mad at your French colleagues, remember that they probably sound nicer in French too)
  • 26. you become part of a tribe of people who get it - they are an open, curious tribe of people. to be an immigrant is a universal mindset, whether you're in advertising or you drive a cab. for most it's hard to go back to living in the same way when you go (even if this sounds a bit elitist, for me there s truth in it. You always feel a bit di๏ฌ€erent for having adapted to somewhere else)
  • 27. Worst things about working in a di๏ฌ€erent country (actually, not that much, from our movers, except some loneliness at times and the need to stick with it for a while.)
  • 28. living an E.T. kind of life - land in a strange place, get distracted by new things, get marooned, get adopted by kids who dress you up in strange clothes, manage to learn enough language to get by, and eventually escape being cut open by the dissectors (I suppose if I d wanted to I could have inserted an image here of someone being dissected. But I decided against it)
  • 29. Being e๏ฌ€ectively deaf, dumb and illiterate (in China)
  • 30. I had a very cool pair of retro slacks that I thought made me look hip. I later learned people thought they were incredibly daggy. (Like a good globalist I thought I should look up what daggy means, exactly )
  • 31. (it s probably the ๏ฌrst time the phrase neglected sheep s anal region has been used in an APG talk. See, global means you learn stu๏ฌ€)
  • 32. It was just a lot more di๏ฌƒcult for your personality to come through. It took a long time to be able to use charm, humour, irony or nuance of any description. (I think it s a myth that Americans, for example, don t understand irony. But we Brits may not get to use it as much as we love to)
  • 33. god this is like therapy. forcing everyone to speak YOUR language when you are the only English speaker present. I know English is the 'business language', but it puts a strain on building a strong relationship. We work in comms, yet they couldn't always express themselves as ๏ฌ‚uently as they deserved to. (my plan was for it to feel like therapy, so it worked. But it is indeed embarrassing to see really smart people forced to use English when it rarely works the other way round)
  • 34. Global is not just about the cultures, it s about the scale. It s big time. But the costs are not just personal (there are compensations) but in how you work, and often in the work itself
  • 35. Actually going to live and work abroad is a bigger step It might change your life
  • 36. But you re curious aren t you? (because you re a planner)
  • 37. (for my own views, see http://www.youtube.com/watch? v=RL_PSY2bKZM&feature=plcp)