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Tasmania Police is replacing desktop computers with tablets to achieve enterprise mobility. A pilot program issued 37 officers with tablets, finding they saved over 280 working hours over six weeks, equivalent to 43 hours of overtime or $2580 annually. Key decisions included choosing Windows 8, issuing tablets personally, and developing web-based apps. Issues included connectivity switching networks and legacy IPv4 systems on 3G. Outcomes for policing include 24/7 access to systems and intelligence, more efficient report writing and statement taking, and a common operating picture. The project aims to replace all station-based desktops with personal tablets across Tasmania Police.
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- 1. Computer Replacement Project Senior Sergeant Jason Hutcheon Tasmania Police Jason.hutcheon@police.tas.gov.au
- 2. First Australian Jurisdiction to fully achieve enterprise mobility Tasmania Police is: Largest Australian Mobile Windows 8 Deployment
- 3. Approximate Tablet Numbers Southern 440 Western 240 Northern 240 HOBART AREA Operation Support Human Resources Executive Support Professional Standards Corporate Services 1120 Sworn 340 Unsworn
- 4. Environmental Scan 2013 Period of Austerity / Staff redundancy program The Support to the Frontline Policy 200 vehicle mounted MDT’s (Windows CE) 600 Leased Windows XP machines 500 Apple iMacs and MacBooks Assorted mobile devices eg iPhones
- 5. Project Aims Deploy a device which can replace station-based desktop machines Deploy as personal issue to all frontline police officers Excludes specialist areas eg radio dispatch, analysts Retain Key kiosk machines eg charge rooms Old PC’s provisioned as external workstations
- 6. Hybrid Tablet (Windows 8 Professional) Dual Batteries 3G Sim Card (Telstra) 1.8GHz Atom Processor ‘CloverTrail) 64Gb Solid State Storage (Expandable with SD Card) ACER Iconia W511p
- 7. Kingston Pilot – May 2013 • 37 Officers • Mix of Urban and Rural • Uniform / CIB / Marine duties • Six Week Evaluation
- 8. Quantifiable Savings - Pilot During the trial, how many working hours do you believe the device has saved? 280 hours Of the hours above - how much overtime has the device saved? 43 hours 37 Working Days $2580 ($22 360pa)
- 9. Key Decision Points OS – Windows 8 Personal Issue vs Station Issue Web-based vs Native Apps Desktop vs Bespoke Environment Compulsory Centralised Training Ruggardisation In Car Mounting / Charging
- 10. Key Issues Connectivity - Switching between networks Hardware problems Change Management - mobility Legacy IPv4 systems on 3G Management of in-field video
- 11. Outcomes for Policing Access to all systems and intelligence 24/7 Reports entered at scene increases crime clear-up Makes use of ‘wait time’ eg vehicle crashes Reduce Radio Dispatch workload Electronic statement taking In-field video capture Base infrastructure to support other systems eg PINS
- 12. Police Infringement Notice System
- 14. Ex Open Waters May 2014 – Testing Tablets with WebEOC and Common Operating Picture
- 15. Chinese Presidential Visit – Nov 14
- 16. Computer Replacement Project Senior Sergeant Jason Hutcheon Tasmania Police jason.hutcheon@police.tas.gov.au Questions