This document summarizes Republic Act 9485, also known as the Anti-Red Tape Act of 2007 in the Philippines. The act aims to streamline bureaucratic procedures in government agencies to eliminate red tape, prevent graft and corruption, and improve public service. It requires agencies to establish Citizen's Charters that specify frontline service standards and processes. Services must be completed within 5-10 days. Failure to meet these standards can result in penalties like suspension or dismissal. The act also defines and penalizes fixers who facilitate transactions for money.