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Head Office
306, Neb Sarai Village, Near Holi Chowk,
Maidan Garhi Road, New Delhi - 110068
Email - navsrishti1994@gmail.com
Website - www.navsrishti.org
Phone – 91-8448693484
Providing safe environment, proper
opportunities and basic infrastructure
will turn the dream into reality …
Annual Work Report 2017-18
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President’s Message
On the occasion of releasing the annual work report for the year
2017-18, I would like to take this opportunity to congratulate the
entire Nav Srishti family for taking immense efforts to improve the
lives of women and children across India.
As the President of the organization, there is an enormous sense of
pride in seeing how the organization has grown from strength to
strength, and the credit goes to all the people who have been
involved in this journey.
I congratulate the team and am excited to see it grow even further
and create even more meaningful change for another 25 years from now onwards"
Annu Jha
President
Secretary’s Message
I wish to say that year 2018 is very crucial year as we are very near
to complete our 24 year journey. We got opportunity to impart few
new innovations for women and children and to some extent we
succeeded. I feel proud to share that the programs with women
and children undertaken by Nav Srishti have changes their lives.
Today many change agents are motivated and they are working for
the community.
At organization level we are moving forward to match with current demand of government,
private sector and civil society. We have tried our best to maintain optimum due-diligence
which any organization expects to see regarding transparency and accountability. We have a
strong dedicated team and provided opportunity to develop their skills and capacity through
various trainings and meetings. They not only attended these programs but they have
represented organization at many platforms.
Today we have strong bonding with many network partners and stakeholders working for
women and children in society at large. We have collectively organised many programs to
change the causes which have adverse impact on life of women and children.
Our dedication and commitment is equally endorsed by media and like-minded donors who
extended their relentless support. This helped us to bring positive change in life of people,
succeeded to provide timely support to many distressed women and children in need. This
support has always boosted our moral. We convey our sincere thanks to our donors, support
organisations, board members, teammates, well-wishers, stakeholders, volunteers and
community people for their sustained support.
Reena Banerjee
Secretary
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You will find inside…
Sr. No. Particulars Page No.
1. The Organization 3-4
2. Beti Ko Padhayenge Desh Ko Age Badhayenge 5-8
3. Vocational Training and Skill development Centre 9-11
4. Umeed 12
5. Crisis Intervention Centre (CIC) 13-15
6. Mobile Help-Line for Women 16-17
7. Child Rights and Community Development Program Delhi (Delhi) 18-21
8. Child Rights and Community Development, Faridabad 22-26
9. Childline Faridabad 27-30
10. Family Counselling Centre 31-35
11. Wajood; Mahila Panchayat 36-37
12. Mahila Panchayat Program 38-40
13. Creche for Deprived Children 41-43
14. Crèches for the Children of Construction Workers 44-46
15. Rajiv Gandhi National Crèche Scheme 47
16. Child Centred Community Development Programme (CCCDP) 48-53
17. Young Health Program 54-60
18. Dynamic Digital Learning Centres 61-63
19. Mobile Medical Unit (MMU) 64-65
20. Volunteers Joined Us for Their Internship 66
21. Networking and Advocacy 66
22. Missing children campaign at Glance 67-69
23. Glad to Share 69
24. Financial Status for Financial Year 2017-18 70-72
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The Organization
We are a Non-Profit, Non-Governmental Organization (NGO), registered under Societies
Registration Act, 1860 on August 03, 1994 at New Delhi and under Foreign Contribution
Regulation Act 1976, Neeti Ayog and Income Tax (IT) Exemption Act 1961.
General Body (GB) of the
organization is comprised of 18
members who provide overall
guidance and support. GB elects
Executive Committee comprised of
seven members to look after day-
to-day functioning.
We have an Advisory Board that
provides ideological, academic and
strategic support on various issues.
It is comprised of medical doctors,
social experts and persons working
in the field of latest technologies,
media communications and
teaching aids, and experts working
on various issues. We have
promoted a Core Team involving
our team members. Core Team
reviews the progress regarding
program implementation, financial
management, coordination &
cohesiveness among team,
administrative improvement and
other related issues and suggests
necessary steps to be taken.
Mission -
To enhance the capacities and skills of underprivileged and marginalized individuals and
communities, especially women and children so that they could become self-dependent and
live a dignified and respectful life
Objectives
The organization has a broader goal of building a gender just and democratic society. We have
defined some objectives to achieve this goal. The major objectives are as follows:
 Improving overall women and child right scenario to pave the way for a dignified life
General Body Executive Committee
Ms. Annu Jha Ms. Annu Jha –President
Mr. Raju Verma Mr. Raju Verma- Vice- President
Ms. Reena Banerjee Ms. Reena Banerjee- Secretary
Ms. Surinder Kaur Ms. Surinder Kaur –Treasurer
Ms. Sangeeta Ms. Anita Devi–Member
Ms. Sharmishtha
Banerjee
Ms. Tripti Sarkar–Member
Mr. Devendra Kumar
Pandey
Mr. Devendra Kumar Pandey –
Member
Ms. Saroj Singh
Ms. Nirmal Kaur Advisory Board
Ms. Rajni Poonam Dr. Dipti Mehrotra, Prof.-D U
Ms. Tripti Sarkar Col. (Rtd.) G. S. Grover, Ex. President
Rotary International (G. K)
Mr. Subir Ghosh Adv. Vivek Aggarwal
Mr. Mukesh Kumar
Dwivedi
Ms. Anita Devi
Ms. Dipanwati
Sannigrahi
Ms. Indira
Bhattacharya
Ms. Anjali Sinha
Ms. Rama Pal
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 To help and enable weaker sections of society to raise voice for their socioeconomic
development
 To exchange collaboration with state and national level civil society organizations
working on similar objectives
The organization is fully dedicated to achieve its objectives promoting gender equality,
transparency and democratic values in its functioning.
Team
We have a team of more than100 full-time and part-time persons. Besides, more than 1000
volunteers are associated with the organization. These volunteers provide active support in our
programs. Entire team is sensitive on issues related to gender equality and child rights.
Strategic Direction
We have adopted a comprehensive strategy based on promoting rights and entitlements of
poor and marginalized people specially women and children. We also emphasize on promoting
democratic values irrespective of caste, religion or gender. We believe in holistic development
of poor especially in vulnerable areas focusing on economic empowerment.
Core Values
Commitment for the marginalized people, accountability, transparency, integrity, involvement
and participation of all sections of the society, gender responsiveness and promoting
cohesiveness among teammates are among the core values of the organization.
Policies Adhered By Organization
We have adopted certain policies that are followed by all teammates across the programs and
other stakeholders working with us. It includes Human Resource Development Policy, Child
Protection Policy, Finance Policy, Data Protection Policy, Media Policy, Staff Safety Security and
Staff Welfare Policy.
Thrust areas
Working for the marginalized people and addressing their pressing issues has been the core
guiding force of our work. Focusing on some key issues to achieve the goal of developing a
democratic and just society, we have taken education, health, women empowerment as core
issues. Besides community mobilization, networking and advocacy have been major parts of our
methodology. We have reached more than 400000 people through various interventions in
Delhi, UP and Haryana.
Efforts and Achievements
We have been implementing different programs in community with the support of central and
state government, national /international donor agencies, civil society organizations and
individuals. Following is a summary of our efforts and achievements during the year-
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Beti Ko Padhayenge Desh Ko Age Badhayenge
The Project
We continued our work on the Project “Beti Ko Padhayenge Desh Ko Age Badhayenge”. Oracle
provides financial and other supports for the program. A team of two full-time and five part-
time workers is associated with the Project.
Intervention area
Program is being implemented at two locations. One in Sangam Vihar in South Delhi covering I,
K and F Blocks. The other location covers families from Neb Sarai and its nearby localities that
also in South Delhi.
Project Goal
Project has a goal to bring changes in the undignified situation of women and girls in the
communities through providing opportunities of education to girls and by minimizing the
widespread gender disparities among the community by undertaking various awareness raising
methods.
Objectives
 To support school going/dropout girls to pursue/continue their education
 To sensitize parents and community towards a safe society for women and to reduce
gender based disparity
 To provide learning opportunity to girls to improve their performance at their study.
 To improve the knowledge and perspective of girls on the issues related to their life
through life skill sessions.
 To support girls suffering from some sort of depression / trauma through counseling
session and offer possible support to minimize her bearing to promote a favourable
atmosphere for them.
 To sensitize and trained School Management Committee towards ensuring the safety
and empowerment of girls
 To help girls to providing variety of options and they can choose according to their skills
and interest
 To develop Community base group for sustainability of program.
Beneficiary Community
Young Girls between the ages of 10 to 25 years are the main beneficiary under the program.
Brief Description of the Work Area
The project locations being the marginalized communities have multiple problems associated
with the women and girls. Women atrocities, gender discrimination and inequality, illiteracy
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particularly among girls, poor health and hygienic condition followed by poor health services,
domestic violence and unsafe environment for children are prevalent in the communities.
The present programme intends to bring changes in the undignified situation of women and
girls in the communities through providing opportunities of education for girls (who are mostly
the first generation learners) and by minimizing the wide spread gender disparities among the
community through various awareness raising methods.
Major Activities
Two remedial and 2 bridge classes are being organised at Sangam Vihar and 1 remedial class at
Neb Sarai. Total 150 girls are availing the
benefits of these free of cost classes.
Girls are also provided ‘life-skill training’ from
time to time so as to help them to develop
and enhance their perspective on the issues
related to their lives. Career counselling
sessions are also organised which have
helped these youths to explore better
opportunities. It is noteworthy that 9 girls and
women from our centers have got good jobs
during the year.
Changes that are visible
We associated 55 dropout girls to our remedial classes. These girls have become a role model
for others and many parents are coming forward to support their daughters for further
education who discontinued their education due to various reasons. We think we would be able
to do it far better showing these programs achievement to other community as well as help the
girls who were deprived of education.
Impact/Changes
Many girls who had discontinued their studies
after Class- X in the community come to us
with an expectation for enrolment in NIOS for
12th
standard examination. On the one hand
we are facing difficulties to accommodate
these girls with the existing available
resources; it is also not appreciable to deny
these girls on the other hand.
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Thus, in this situation we have decided to keep details of these girls and conveyed to them that
we would contact them if we get to arrange for their class 12 examination enrolment and
bridge classes. It has been observed that after the enrolment of girls in skill development
programme and NIOS, the girls are still facing restrictions to attend the classes outside their
area. The community people are very much conservative and don’t want the girls to go outside.
We are working hard on sensitization of the community.
Nowadays community girls have a platform to discuss their educational and other problems.
They know we are trying to save their education.
Quotes from Beneficiaries and stakeholders
Firdos is 22 years old. She lives at Sangam Vihar. After 8th
standard, she couldn’t continue her
education due to family pressure. Now she is a student at our bridge class. She said that “Nav
Srishti has changed our life; we have got good support to make our life better.”
Usha Rani, mother of Rupali thanks Nav Srishti for implementing this program especially the
library.
Moni, resident of K- block, could not afford tuition fee for her 3 daughters, so she enrolled
them to remedial classes. One of her daughter passed class 10th
this year. She is thankful for the
efforts and initiatives of “Nav Srishti” without which, her daughters would have not been able
to pursue their education.
Major Challenges
Last year we had enrolled dropout girls with NIOS with
the support of ONGC. But this year we have enrolled 24
girls in NIOS on their own cost. We have faced many
difficulties but 24 girls have successfully enrolled.
Mahak is Confident Now
Mahak, a 13-year-old girl is daughter of Kamal Singh, a
daily wage worker. She joined bridge class at Sangam
Vihar center last year. At the time of admission, she was
very shy and under-confident girl. But as time passed by;
she started taking part in various activities like reading,
writing, etc. and thus, gained confidence which led to a
notable enhancement in her reading and writing skills.
Now we can see a completely different Mahak who is much more confident and a much better
personality. Later on, with the help and efforts of our teammates she was admitted to formal
school where she is doing well at her study and actively taking part in co-curricular activities as
well. Her confidence was also boosted being admitted in school as it was an amazing
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opportunity for her. She recently wrote a poem which got featured in their school magazine.
She also performs excellent yoga. Thus, a shy and under confident girl grew into an outgoing
and confident one.
Indirect Beneficiaries
We have covered 5000 families through door-
to-door survey in both areas (Sangam Vihar
and Neb Sarai)
Observations
We have learnt that there are many 1st
generation learner girls in the community
who are dropouts because of their parent’s
insensitivity and unawareness towards girls’
education and because of existing gender discrimination among the families. It is learnt that the
girls can be brought back to the mainstream education through proper facilitation of awareness
sessions with the families and the communities. Girls are forced dropout, but nowadays they
have a platform to discuss their educational and others problems. They know that we are trying
to save their education.
We learned that there are many girls who are facing violence and large scale discriminations in
their families and communities that resulted in depression and other psychological and
behavioral changes among the girls. We found it urgently necessary to address such issues
through other support services like psychosocial support, community mental health programs
and legal-aid support.
Direct Beneficiaries
Following is the detail of direct beneficiaries we reached through different interventions-
Sr.
No.
Activity Number Beneficiary
Male Female
1 Remedial Classes 106 0 106
2 Bridge Classes 54 0 54
3 Community Meeting 495 0 495
4 Life Skill Meeting 315 0 315
5 Career Building 137 9 128
6 Weakly Library 561 0 561
7 Community Survey families 5000
8 Nuked Natak 250 150 100
9 linkages development 70 70
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Vocational Training and Skill development Centre
We have initiated Vocational Training and Skill development Centre with our own resources as
there was a demand from the community. We are working to mobilize resources for it. The
center became functional from April 2017 onwards.
We have started three trades in form of computer training, beauty parlour and tailoring. Three
trainers are associated with the program. The center mainly caters the youths from I, K and F
Blocks in Sangam Vihar and Neb Sarai in South Delhi.
Project Goal
Program has a goal to help the youths in F, K & I blocks of Sangam Vihar to improve their skills
and competency so that they can explore better opportunities.
Objectives
The present programme intends to give vocational training to youths so that they are able to
seek a better job or start their own venture. This will help them to live a dignified life. Under
this program, computer training, tailoring and beauty parlour training is provided to potential
youths. The beauty parlour and tailoring training is reserved for females only but the computer
training is open for males and females both.
Brief Description of the Work Area
The project location consists of majorly the marginalized families which have multiple problems
associated with the women and girls. Atrocities against women, gender discrimination and
inequality, illiteracy, poor health and hygienic conditions, domestic violence and unsafe
environment for children are prevalent in the communities.
At Sangam Vihar
Program benefits local youths from F, K and I blocks in Sangam Vihar.
Major Activities
The girls are given professional training with
proper certification so that they can earn
their living after successfully completing the
training. Along with vocational trainings, the
girls are also given life- skills training so that
they can enhance their personality and grow
as a better person. The program has
benefitted 230 youths (206 girls and 24 boys)
at Sangam Vihar. Details of number of trades and its beneficiaries are given here-
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Sr.
No.
Activity Number Beneficiary
Male Female
1 Computer training 86 24 62
2 Beauty parlour training 70 0 70
3 Stitching training 74 0 74
Total 230 24 206
At Neb Sarai
We have conducted training courses for girls in tailoring and beauty culture. Details of the
achievements under these courses are as follows-
Tailoring Center
Total 107 Beneficiaries completed the course of vocational training and skill development for
women with the support of “The Rotary Club of Delhi Midwest” & “Singer India limited” for
women promoting better livelihood. Every year two batches are trained under this course.
After six month there is an evaluation test conduct by Singer India Limited. Qualifying girls get a
valid certificate from Singer India limited. Total 25 girls got valid certificate this year.
Beauty culture
Total 19 Beneficiaries completed the course
of beauty culture with the support of
community contribution for women. After six
month there is evaluation test conduct by
Prayas Jan Shikshan Sansthan. Total 12 girls
got valid certificate this year. Now they seek
some job or will start their own work to live a
better life.
Changes That Are Visible
After completing their training, the women
are able to work and earn a living for their
family. This also helps in changing the
atmosphere and thinking of their families and
neighbourhood. They are becoming more
aware about their locality and things that are
happening around them. Women are becoming self-reliant and self-sufficient. Students who
come in the training transform themselves into better human beings.
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The girls, who join the classes, are usually
helpless, under-confident and shy in nature.
We have seen that till the completion of their
6 months training period, they transform into
a confident person. Many of our students
have also grabbed jobs in various reputed
organizations with these training certificates.
Quotes from Beneficiaries and Stakeholders
 Baby, a student of beauty parlour
training course, said that the training provided here is 100% work-oriented which helps
us to apply the skills learnt here in our work.
 Shakila said that there are many beauty parlours which offer training in Sangam Vihar.
But Nav Srishti’s training is very different from those as the lessons are taught till the
time one attains 100% perfection in that particular lesson/ skill.
 Rekha, a student of tailoring, said that many a times it happens that we are not able to
attend the class on a particular day or for some days due to some problems. In such
cases, the things taught in those days are retaught to us and repeated till the time we
grab those things/ lessons/ skills.
Coverage
Program direct benefitted 337 girls directly while we reached 7500 families extensively.
Major Challenges Faced
Community people show less interest towards sending their girls to the centre. Early marriage is
also a big challenge.
Baby is a Role Model Now
Baby took the parlour training from our centre. After successful completion of her training, she
has opened a beauty parlour at her home. She is also an active member of our Mahila
Panchayat and gives proper time and attention to that also. She has become economically
sound and supports her family economically. She has become aware about her rights and duties
as a responsible citizen and also has the knowledge regarding the place where she should
report in case of any problem.
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Umeed
Umeed is an initiative with the aim to improve
the lives of Army personnel’s Widows in
Delhi/NCR and contribute in minimizing their
suffering. It also works to develop their
perspective and empower them to overcome
many traditions /customs having adverse impact
on their lives providing training in vocational
trades and entrepreneurial skills in a self-
sustainable manner.
We are privileged that Honda (CSR Initiative) has
given us opportunity to contribute towards such
families. We have promoted a Foundation that
will look after the work, ensuring the benefit to
most needy families and involving other families.
This initiative is named “UMEED” that means
hope. We will create market linkages for
continuous demand of “bike-bags” and generate
income for them and also undertake several
outreach initiatives to understand the on ground
situation of the War/Army widows.
Total 60 women have been trained under the
program. Trained women have started
production of bags. Price of the bag is Rs. 1500/-
for online purchase and Rs. 1200/- for purchase
at counter.
Bag maker woman will get Rs. 600/- per bag,
(Raw material and marketing is taken care by
Foundation).
You can buy the bag and support the cause.
Please come forward and support our brave
women. It is our duty to do something for them.
This would be a true homage for our valiant
martyr.
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Crisis Intervention Centre (CIC)
The Program
We have continued our work on Crisis Intervention Centre (CIC) in Rohini District and four
police stations in Outer District. Delhi Commission for Women (DCW) supports the program.
We have been working on CIC since 2008. We had three counselors until November 2017 while
from December 2017 onwards two counselors have been associated with the program. The
Crisis Intervention Centre is a program designed by the Commission in 1998 exclusively to help
victims of sexual assault. In a pioneering attempt to establish a network of NGOs, the
Commission took upon itself the task to contact NGOs who were willing to help and as on date,
CICs are functioning in all police districts of Delhi.
Goal
Program has a goal to provide safety to women and children who are victim of sexual abuse.
Objectives
Main objectives of the program are as follows-
 To reduce the trauma and provide counseling support to the victim, family and the
immediate attached community;
 To ensure transparency in the professional investigative, registration of FIR and medical
examination;
 To provide medical help where required, particularly for treatment of victims;
 To help in getting financial assistance to the minor victim and her family to take care of
the nutritional needs;
 To provide support services to the police;
 To help in the rehabilitation of the victim
 To decide a course of action as per the victim’s decision.
Beneficiary Community
All women and children who are victim of sexual assault, their family members and the
community associated with the incidence.
The Area
According to census of year 2011, North-West district has a population of 3,651,261 persons.
Major Activities
 Attended all CIC calls regarding rape and abuse in four police stations in Rohini District
and 10 police stations in Outer District of Delhi.
 Supported rape victim in 14 police stations as per direction given by the Honourable
Delhi High Court
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 Sensitized police personnel on this issue and provided legal support to rape victim during
court trial.
Coverage
We have received 661 cases under CIC in four police stations in Rohini District and 10 police
stations in Outer District during the year. Details of the cases are given here-
Particulars Number
Up to the age of 18 years (under POCSO) – 204
Above than 18 years (Adult) – 220
Miscellaneous (Others) Cases- 237
Total 661
Note -
 We have ensured that FIR in in all cases related to child
sexual abuse is lodged.
 CSA cases are filed under POCSO Act 2012 for the children up
to the age of 18 years
 We have provided moral support and counseling to victims
that helps them to feel comfortable to give statement to
police
 Victims in five cases have got compensation
Quotes from Beneficiaries and stakeholders
 In Aman Vihar PS Victim Komal (changed name), her mother
said that “ Nav-Srishti team has always been ready to help”
 Inspector Dinesh Kumar (SHO, Ranhola PS) said that “after
Nav Srishti’s interventions MLC is done at Sanjay Gandhi
Hospital. Earlier all cases were referred to DDU Hospital. It
saves our time and energy”
 CWC member Deeba Naseem appreciates counselling done
Nav Srishti counsellors.
 In Kanjhawala PS, seven year old victim gang rape case,
victim father said that “Nav-Srishti ensured better treatment
and saved the life of my girl otherwise she would have died.”
 SHO Inspector Navin Kaushik from Kanjhawla PS said, “I wish
that Nav-Srishti staff should deal with all cases related to
women and children.”
 SHO Inspector Dhrampal from Nihal Vihar PS said, “Nav-
Srishti staff should deal with all cases related to women and
children.”
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Major Challenges Faced
 In some cases victim changes statement
 Sometime family is not interested to file a case in court.
 Sometime Doctor hasn’t supported victim at the time
of MLC.
 Sometime doctor misbehaves with the victim
Indirect Beneficiaries
We have reached 700 Beneficiaries (13 male and 687
female) through our counseling sessions. Besides, we
reached around 50 victim’s family members.
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Mobile Helpline for Women
The Program
We have continued running Mobile Helpline for Women in North-West Delhi with the support
of “Delhi Commission for Women” (DCW) since July 2013. Six persons (3 Helpline Counselors
and 3 drivers) are associated with the program giving their services for 8 hours in a day on
rotation basis. The program has a goal to provide immediate support to victims of domestic
violence and other forms of atrocities against women and help them overcome the trauma
through counselling and legal support.
Objectives
The main objectives of this program are:
 To provide immediate relief to women in distress through counselling
 To rescue abandoned and destitute women and provide them safety and shelter
 To create awareness among women about the women related laws
 To facilitate solving disputes and provide legal support
Beneficiary Community
Girls and women victim of any form of violence or abuse are the beneficiary of the program.
The Area and Population
Nav Srishti has been running this program with support from DCW in North West District of
Delhi covering seven Police Station areas. The population of coverage areas is estimated to be
15 Lakhs. Our direct reach through calls received was 1329. Out of these calls, 1031 cases have
been given by DCW’s 181 services. Total 230 cases were referred directly by DCW and 68 cases
received directly on our Helpline number from victims and community people.
Total 882 site visits made to provide immediate support to the victims in form of counselling,
facilitating police procedures, Family disputes resolving and medical support through linkage
with hospitals with Police assistance. Rescue of certain victims and providing them with shelter
at various Government and agency run shelter homes is another task this program performs on
a regular basis. During the year, we received 1329 calls on MHL number. Total 882 cases were
solved by visiting the site and 447 cases were provided telephonic counselling. As many as 50
FIRs have been lodged and 156 DD entries made. Total 14 victims have been rescued and put in
shelter homes during the period.
Major activities
The major activities carried out on case-to-case basis during the MHL operation includes but are
not limited to matrimonial discord, family adjustment problems, physical and mental
harassment by in-laws, harassment by neighbors or others, child custody, maintenance,
divorce and desertion, rape, physical abuse, emotional distress, legal advice and implications,
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other miscellaneous problems of women, harassment related to police, non-cooperation from
police, sexual harassment at workplace, property dispute, missing / kidnapping / trafficking and
child marriage.
Changes that are visible
Changes are brought through continuous awareness creation and establishing faith in the
system. Through collaborative efforts, DCW is continuously striving to improve the services. We
as partners have been on our toes to provide immediate and appropriate services to the
victims. The changes could be seen on ground based on the data reported during the period. It
is evident that women are now coming out of the age-old tradition of hiding their personal
issues in the name of family and society. Now they are not only protesting any kind of atrocities
against them but also reporting and bringing them to the authorities for solving the issues
either through counselling or legal ways.
Major Challenges Faced
We need to make the authorities more accountable towards the laws related to women.
Especially the Police department needs to be more liberal and more amenable while dealing
the issues related to women.
Namrata (Name Changed) Met Her Family Again
Namrata is a 14 years old girl from a village in Sahebganj District of Jharkhand. Her mother died
few years back and father is differently able person with limited movement. One day a person
named Bablu from the same village came to her father and asked him to send Namrata to his
sister’s house in Patna (Bihar) for study and better future. Namrata’s father agreed to Bablu’s
offer and sent her with him. Bablu brought Namrata to Delhi instead of Patna and sold her to a
placement agency. The Placement agency sent her as domestic help in nearby residential area.
The owner “Sanjay” was a cruel man and used to torture Namrata. Namrata was very new to
such things and was afraid of seeing the girls crying so she agreed to work as a domestic help.
A kind hearted person called up 181 and informed that a minor girl is enslaved in one of his
neighbouring house. Nav Srishti MHL counselor rushed to the address and found Namrata in
the house. She talked to her and learned the whole story. The counselor talked to the House
owner and asked her the truth, but they were non cooperative and threatened our counselor of
dire consequences. MHL Counselor didn’t get scared and called Police. The Police inquired with
Namrata and her employers. Namrata wanted to go to her native place so we brought her to
Police Station and later put her at shelter home after MLC. She was presented before Child
Welfare Committee (Delhi) next day.
Police established contact with her family at her native village and arranged to send her home.
Now Namrata is at her native place and living happily with her family.
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Child Rights and Community Development Program Delhi
The Program
Child Rights and Community Development program is implemented in Delhi with the support of
Child Rights and You (CRY). A team of eight workers (five full-timers and 3 part-timers) is
associated with the program. Program has a goal to ensure child rights and capacity building of
community so that they raise their voice for the issues related to their children and other
development aspects. Program mainly benefits the children and women in the work area.
Intervention Area
Program is implemented in Nangloi and Sultanpuri localities. It covers Gosain Community in
Nangloi and Sultanpuri F7 Block, WZ-49, WZ-48 Jhuggis. Nav-Srishti has been working with
Gosain community since 2007. This community belongs to Kanpur UP.
There are total 230 households in this community and total population is around 1500. This
community has different traditions and customs. Women in this community are not allowed to
share their domestic/family problems with police, government official or other administrative
personnel.
Nav-Srishti is working in Sultanpuri F-7 Block for last one year. This area comes under northern
part of Delhi. Nav-Srishti covered 900 households and total population of this area is
approximately 5000. People are working as casual labour and they are very busy in their life and
they are not sensitized about children protection.
Sultanpuri has main issue of protection and most of missing and POCSO cases are related to this
area. So we formed youth groups, children groups and vigilance groups to know the main
reason of missing and POCSO cases. After that we came to know that unattended children are
more vulnerable and become soft target for the kidnappers. According RTI Sultanpuri is a high
alarming area.
Major activities
Vigilance Group meeting:-
We have organised meetings in 5 high
alarming areas (Sultanpuri, Mangolpuri, Aman
Vihar, Begumpur and Alipur). We have
promoted 17 groups in these areas. We have
regularly conducted capacity building
meetings with these groups. We have taken
up the issue with ICPS to register these groups
under ICPS. Process is going on.
20
Interface program:-
We organised 2 vigilance interface programs with DCPU Alipur in Outer District. We have
organised interface program at Alipur. Total 80 vigilance group members participated in the
program and shared their concerns in front of Delhi Police. Vigilance Group member also
discussed about drug abuse in the area.
Impact:-
8 vigilance group members have shared their
problem to SHO regarding drugs and
prostitution. SHO promised to vigilance groups
and gave his contact number to call any time
in case of any problem.
Missing Children –
Advocacy work is done with DCPCR, WCD,
DCW, DCP, CWC, ICDS, HM, Media, DCPU and
NCPCR regarding child protection, missing
children and child education in Delhi and
Haryana. Our team gave support to missing child parents for lodging FIR and ensuring that case
should be dealt promptly and ensuring SOPs defined to be adopted in the case of a missing
child. Habeas corpus filed for the missing children on behalf of their parents.
Impact: -
We have been able to make a positive change
in the intervention area. Good support
received from Panipat CWC and it has been
quite encouraging working in collaboration
with them. We could recover 3 children
through Habeas Corpus.
Stop Missing Children Awareness Campaign
Nav Srishti Started an Awareness campaign
Named “Stop Missing Children” on its
foundation day (3rd
of August 2017).
In this campaign Nav Srishti distributed pamphlets/ handbills on every Friday through every
sub-centre, covering Metro stations, Bus stands, Bus terminals (ISBT Kashmiri Gate, Anand
Vihar ISBT), Railway stations (Narela, Holambi Kalan, Nangloi, Bawana, Azadpur, Faridabad old,
Nizamuddin and Anand Vihar railway).
21
Weekly Markets, Main Markets, Traffic lights, stakeholders, community meeting, police station,
Religious places / Historical places, Door-to-door awareness and schools are covered in this
awareness campaign.
Approximately 25000 pamphlets were distributed directly and we reached approximately
200000 people indirectly
International Missing Children Day Celebration
On 25th
May 2017 we celebrated International Missing Children Day; we held Nukkad Natak and
rally at important places in Nangloi, Holambi Kalan, Sangam Vihar, Neb Sarai, Bawana,
Jahangirpuri and Faridabad. In this program MLA Mr. Rituraj Govind Jha inaugurated this rally
and walked for some time with rally team.
RTI:-
RTI filed with police department to know the status of missing children in Delhi in year 2017-18.
Child Activity Centre:-
We are running two child activities centres in Sultanpuri and Nangloi. At Nangloi centre we
have 50 children (6 to 14 years old). Most of them are first generation learner. We also have an
adolescent group in Nangloi having 20 girls as its members.
We are running remedial and bridge classes for school going, dropouts and children who have
never gone to school. Another Child Activity Centre is running at Sultanpuri; at this centre we
have 40 children in 6 to 14 years age group. We are also running remedial class and bridge
course for for school going, dropouts and children who have never gone to school. At Sultanpuri
CAC we have one adolescent group and one youth group.
Radhika (changed name) living in the work area, used to sell the homemade liquor.
She was impressed with our work and wanted to give up her occupation. At the same
she was worried that how would she survive as she was doing it for long and had no
other option.
Our team contacted her and came to know that she could prepare Idli-Sambhar (a
south Indian dish) very well. Our team motivated her to start her stall. It worked well
and she gave up selling liquor. Now she is running two stalls and is very thankful to
Nav Srishti.
22
Quotes
Nav Srishti is doing good work for the safety of children. Their work is highly appreciable.
Suman
Chairperson (CWC Panipat)
Nav Srishti is always ready to work for safety of children
Anil Verma
RWA member/Civil Defence Adhikari/Journalist
Prem Nagar 3rd
Gauri Shankar Enclave
Major Challenges
1. Many people of Vigilance Group want benefit of job for them and their children.
2. Mostly parents get hostile after the child is found and they don’t agree for further action.
3. Sustainability of vigilance group is a challenge in community.
4. During Stop Missing children awareness campaign, permission is major issue and faced
challenges at various places.
5. Police did not give permission to create awareness at the traffic lights.
Neeta Recovered and Fighting for Justice
Neeta (changed name) is 16 years old and living with her family at Sultanpuri. She was studying
in 10th
standard. Her family belongs to Bihar. Her neighbour Sonu Mandal had an evil eye on
Neeta. One day he along with his friend kidnapped Neeta and took to Bihar. The case was filed
and police rescued her after seven month. It was a bad memory and Neeta started living normal
life. But she was again kidnapped in April 2017 by the same group and taken to unknown place.
She somehow managed to call her mother and told about her ordeal. We again approached
police and she was rescued in March 2018. Her statement u/s 164 was recorded and the case in
under trial. She and her family are thankful to Nav Srishti for the constant support.
Indirect Beneficiaries
We reached 200000 people through missing children awareness campaign “Stop Missing
Children” and on International Missing Children Day, we reached approximately 10000 people
indirectly.
Direct Beneficiaries
Sr. No. Activity Number Beneficiary
1 Stop Missing Children
Awareness campaign
250 Total 100000 both male
and female
2 International missing children
day
8 Total 10000 both male
female
23
Child Rights and Community Development, Faridabad
The Program
Our work on the program “Child Rights and Community Development” has been continuing.
The program covers Santosh Nagar in outer area in Faridabad, Haryana. Child Rights and You
(CRY) have been providing financial support as well as other inputs to the program. A team of
five full-time workers and a volunteer is associated with the program. Program has a broader
goal to ensure child rights and capacity building of community people to improve overall
scenario of child rights. Main beneficiary of the program are women & children.
The Area and people
Nav Srishti is working to improve the enrolment, retention and basic competencies of children
in age group of 03-18 years at Santosh Nagar Faridabad. There are approximately 5000
households in Santosh Nagar. However, we are covering total 900 households having a
population of 4060 persons (2310 male and 1750 female). Most of these families have migrated
from various parts of the country searching an employment. Santosh Nagar is a slum area
having open drainage and unstructured roads. Many
people do the work as daily wages and auto driver,
rickshaw puller etc. There is only one government
primary school in this locality.
Major activities
(A) Child Activity Centre
Child Activity Centre (CAC) is going on for the dropout
children; children who never attended the school and
needy children who were not going to School because of
financial and others problems. During the survey, we found many children who were not going
to School for long period due to different reasons.
We have mainstreamed 34 children from CAC to Government School at Santosh Nagar and
Sarai Khawaja. We have planned to mainstream 40% children from CAC to Government School
but we have been able to mainstream 70% children. Details of mainstreamed children are given
in the above table.
(B) Health Camp Santosh Nagar
We organized free health check-up camp on 18 January 2018 at Kaali Mandir chock, Santosh
Nagar with the support of Tejas Asia team that is conducting community health camps with
cooperation of Max Doctors & Teams. We have covered around 200 peoples in this camp and
provided free medicine to patients.
Class Age Boys Girls Total
1 6-10 5 7 12
2 8-10 8 4 12
3 10 0 2 2
4 9-13 2 2 4
5 14-15 2 0 2
8 13 0 1 1
9 15 1 0 1
Total 18 16 34
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(C) Children Participate In Jamia Sports and
Cultural meet 2018:-
Children from Child Group and CAC
Participated in Sports and Cultural Meet 2018
held at Jamia Millia Islamia, a central
university. Total 12 children participated in
cultural meet and sports like 100 meter race,
long jump, short jump, and javelin throw. Girls
participated in dance program. Our team got
total five awards in the 2nd
, 3rd
, 2nd
and 3rd
position in different games and cultural
program. Our children were happy for prize
and they enjoyed the program. Our team
members (Mohd. Arif, Uttam Kumar, Indu,
Priyanka, Kalyani) and volunteer Mohd. Amir
Ansari was present there.
(D) Celebrate Girl Child Day
Children Group celebrated Girl Child Day on October 11, 2017 with ACP Mr. Aatma Ram at
sector 12 Faridabad. In our Children Group from one of them sit on the ACP’s Chair for one and
half hour .This news was covered in the newspaper of Nav Bharat Times and Dainik Bhaskar on
the 12 October.
(E) Missing Children Case:-
Nav Srishti Faridabad Children Group members saw two children crying at Faridabad bypass
Road Santosh Nagar. They came to our CAC centre and informed our team members about
those children. Our team member reached on the spot and talked to them. They tried to know
about their name, place etc. but the children did not answer. They were scared and crying. Our
team members took both children to Police Station at Sector 37 and informed Childline team
also. After that Childline team come to police station then legal process started from Daily Dairy
Entry (DD Entry). Investigation Officer Mr. Ishwar Singh made an announcement on the
wireless. Then children’s parents come to our office. We went to police station and after
completing necessary formalities, the children were handed over to their parents.
(F) A Child Labour Rescued by Our Children Group:-
Our children group members saw a girl child who used to entertain the community people
showing some gymnastic activities with her cousin and uncle. In this game, she used to walk on
a rope tied 7-8 feet high from ground without any protection. It was very dangerous for girl’s
life. Our children group members informed us regarding this. We did counselling to girl. During
25
this counselling, we came to know her name
and she was 5 years old. With help of
Childline, we went to police station (sector37)
and her report was noted in Daily Diary (DD
entry). We produced her before Child Welfare
Committee. She was referred to shelter home
for short stay. CWC informed her parents. Her
parents came here and she was handed over
to them.
(G) Valmiki Mohalla's Construction Work
At the time of MIS survey, we saw some open drainage, incomplete and broken lanes in Valmiki
Mohalla. Some people were sitting at Valmiki Chock. Our team went there and asked them,
“lots of work is done in Santosh Nagar area; why this mohalla is left?” People replied to our
team members that nobody comes here to
see our problems. We have faced many
problems due to open drainage and
incomplete roads.
We had already discussed with the RWA
members and Councillor regarding this
problems. After that, we took photographs of
incomplete work in Valmiki Mohalla and open
drainage, sent all pictures to the Councillor
and RWA members, and talked to them on
phone regarding all problems of Valmiki mohalla.
RWA member and Councillor assured to complete this work as soon as possible. Our team
members have followed up this issue regularly. Good to see that within more than two months
all work had been completed in Valmiki Mohalla and temple at Valmiki mohalla Chock is also
repaired.
(H) Children Group Met Central State Minister demanding Feeder School:-
On the occasion of Swachchh Bharat Abhiyan (2 October), Nav Srishti Children Group invited Sh.
Krishna Pal Gujjar (Minister of State, Government of India), Sh. Devender Chowdhry (Deputy
Mayor) and Sh. Ajay Bainsla (Councillor). Our Children group submitted a demand letter to Sh.
Krishna Pal Gujjar demanding a feeder school in Santosh Nagar Faridabad. This news published
in Dainik Bhaskar and Dainik Jagran, on 3rd
October.
26
Changes that are visible
We have observed many changes in our intervention area. Biggest change is improved
education scenario. Most of the children from our intervention area are going to Santosh Nagar
and Sarai government school. This is a positive change towards the education in the
intervention area.
We are mainly working in this area on education and protection. After our interventions in
Santosh Nagar, children and women have been active regarding education and child rights.
Before our intervention, 30 to 35 % children were going to school but now 70 to 75 % children
are going to school. In addition, our strong relationship with the School Management
committee and school staff is helping us regarding children admission. There is a good impact
of our work on education, child rights scenario and other related issues.
Quotes from Beneficiaries and stakeholders
 It’s better to teach someone to earn the bread instead of giving the food. That’s what
Nav Srishti has done with us linkage with skill development program.
Snehlata, Santosh Nagar
 Nav Srishti and CRY have changed the lives of our children.
Sabiya’s mother
 Our children have got a new identity because of Nav Srishti.
Ankit’s Mother
 Our children have given up the hope but Nav Srishti restored their hope.
Himanshu‘s mother
Major Challenges
Many challenges faced in the Santosh Nagar area like-
 There is a need to work on community involvement as it is not up to desired level
 Local community people are less concerned about children development processes
 SMC is not functioning as per norms and we have not been able to build pressure on
school authority to follow RTE norms. SMC members need to be oriented about their
role and responsibilities.
 Some of Police officers do not support missing children’s parents; Police officers are not
working actively on the missing children cases, lack of interstate coordination.
 Aanganwadi worker need to give attention to malnourished children in the community
 Local PHC’s support to pregnant women needs to be improved. Child immunization and
malnutrition should also be dealt with priority.
Coverage
We have benefitted 34 children (18 boys and 16 girls) aged 6-15 years. Besides we have
covered 236 children through various activities. Following is the detail of the people we
reached through different interventions-
27
Sr.
No.
Activity Beneficiaries Total
Male Female
1. Child Activity Centre 58 60 118
2. NIOS 1 4 5
3. Children group 43 113 70
Total Beneficiary 102 134 236
Now Ankit Goes to School
Ankit Kumar is a 14 years old child. Ankit lives at
Faridabad. His family migrated to Santosh Nagar in
search of employment. Ankit is the member of our
CAC Children Group. He was studying in class 9 at
government school, Sarai Faridabad. He failed in
the exam of class 9. After that school reopened
after exam, he went to school for readmission in
the same class but class-teacher refused for
admission. Teacher said that new children were
coming from different schools so we will give
chance to them. Therefore, we cannot admit Ankit
in same class.
Teacher suggested his parents to take T.C. of Ankit,
go to National Institutes of Open School (NIOS) for
admission. His parents wanted that Ankit should
study at Sarai School. One Day, our team was in
field then Ankit’s mother discussed this problem
with our team members. She told that she was
going to Sarai School to get Ankit’s T.C.
We stopped her and suggested to go to school next day as we could go with her and try for
admission. Next day our team went to Sarai School with Ankit and his Parents and discussed
with the School Principal. We shared with school principal that this family is very poor and
cannot afford admission at National Institutes of Open School.
We asked the Principal that please tell us why did you not admit Ankit. Principal sought some
time to look into the matter and assured us to admit Ankit. Finally Ankit got admission in the
Class 9 at Sarai Government School Sector 33 Faridabad, Haryana. Ankit and his parents are
very happy and thankful to CRY and Nav Srishti team.
28
Childline Faridabad
The Program
We have continued our work with Child Help-Line in district Faridabad, Haryana since March
2014. “Childline India Foundation” has been supporting the program. Childline India
foundation is the central agency responsible for initiating, implementing and monitoring the
Childline service and undertaking research & documentation, awareness and advocacy in the
area of child protection.
Seven full-time workers along with one part-time worker and several volunteers are associated
with the program. Program covers entire district of Faridabad in Haryana. Many children were
working as child labours engaged in domestic work. Program aims to support any child in-need
and we try our best to reach every needy child.
Goal
Major goal of the Program is to provide all sorts of the support to any child in need. Besides it
has a goal to promote an atmosphere in the area so that our area moves towards becoming a
child-friendly society, ensuring the rights and protection of children. It aims that India moves
increasingly towards becoming a child-friendly nation, ensuring the rights and protection of all
children. CHILDLINE will reach out to every child in need and ensure their rights and protection.
Major Objectives-
 To ensure the practice of the highest levels of child protection standards in Childline.
 To ensure a well-defined and practiced reporting mechanism for child protection
violations and a time bound redressal system.
 To ensure assessment and management of child protection risk in Childline spaces.
 To create consciousness and awareness about child protection
Approach
Children are citizens and rights-holders. The dignity, liberty and freedom of every child must be
respected. Besides, the best interests of the child must remain in focus in all matters that affect
or concern the child.
Children have the right to freedom of expression, to participate in decision concerning them. A
child’s right to privacy and confidentiality must be respected within an overall consciousness
and awareness of child protection requirements. Besides, zero tolerance of any form of abuse
of any child whether direct or indirect is to be maintained. Child protection is the responsibility
of all.
Major Activities-
Sincere efforts have been made to help the needy children and make local people aware
regarding Childline. We have organized various activities as the details given here-
29
Awareness Meetings
Awareness meetings were conducted providing information about Childline and its outreach.
We also discussed on following topics-
 Day to Day follow-up of old cases and weekly meetings.
 Preparation of Resource Organization Meeting
 Participation in Open House.
 Intervention in various cases.
Case Details
We received 648
calls during the
year. Most of
the calls were
related to
protection from
abuse. Besides
there were calls
related to
medical help,
shelter,
protection from
abuse, children
in conflict with
law, sponsorship, missing children, parents
seeking help, emotional support & guidance,
unclassified etc. Details of the calls are given in
the following chart.
Childline Se Dosti Week Celebration
We celebrated a programme named “Friendship
with Childline” from 14 November to 21
November 2017. The program was started by
tying friendship bands to various eminent
personalities in Faridabad. We began with tying
the friendship bands to Mr. Hanif Kureshi (C.P.), Ms. Sushil (S.H.O.) and other police officers. We
reached CWC at sector 15-A, Faridabad. Mr. H. S. Malik (Chairperson, CWC) and CWC members
Ms. Geeta, Ms. Archana & Ms. Meenu, Mr. Ali Hassan and Ms. Garima (Child Protection Officer)
were there. Children tied friendship band to them.
6%
39%
14%
16%
9%
16%
Issue wise details of the cases 2017-18
Medical/Emotional help
Protection From Abuse
Sponsorship/Conflicting
law
Missing children
Shelter/Parents seek help
Unclassified/untraced/
unresponded
30
Children tied bands to Sh. K. C. Meena (Railway Superintendent) and Mr. Mukesh (officer in-
charge RPF). We organised signature campaign at Ballabhgarh Railway Station and Bus Stand,
Faridabad. Almost 500 people signed on the friendship banner. All the persons present there
took pledge that they will also never hire a child labour and will work for the protection and
welfare of the children. We performed an outreach program and made almost 700 people
aware about the Childline.
The Childline team and children reached at
the old railway station and performed a
street-play on the theme “Protection and
Save the Girl Child”. Around 400 people
watched the street-play and appreciated it. A
rally was organised by the student of
government modern school. The rally was
flagged-off by Central Minister of State, Sh.
Krishna Pal Gujjar. We covered various places
in Faridabad, Ballabhgarh and made the
people aware about Childline. On 21 Nov
2017 we reached Karma Marg shelter home and organised a drawing competition on child
rights. The weeklong program culminated
here.
Open House Activity Report
CHILDLINE organised an open house activity
at community and School. In this open house
around 500 people participated. Firstly, the
Childline team distributed leaflets and gave
information about 1098 that it is a toll free,
24hrs service for all needy children. This service was started in 1996, and is running in all states
of India. You can help any child who is in
need. People shared about the problems
being faced regarding the child safety. We
motivated the people to contact on 1098 to
help children. Problems mentioned by
children during open house were discussed in
the session.
Suraj-Kund International Fair
Suraj-Kund Fair was organised on 2/2/2018 to
31
18/2/2018 32 in Faridabad District Haryana. Faridabad Childline and HSCPCR organised various
activities providing information on the safety of children distributing IEC material. Women And
Child Development Minister, Government of Haryana, Ms. Kavita Jain visited the stall and
appreciated the child friendly stall. MHSCPCR Chairperson and Mr. Rajesh Chichi, ACP Crime
Faridabad and many stakeholders visited the stall. HSCPCR chairperson Ms. Jyoti Baida
appreciated the Childline team for their work. CHILDLINE also received 9 cases (4 related to
missing and 5 to rescue from abuse) during the fair.
Celebration regarding Republic Day
On the occasion of republic day Childline
organised a Nukkad Natak on January 26,
2018 performed by its volunteers at sector 12
on the theme of child protection. Participants
appreciated the good performance of
volunteers.
Work Shop on J. J. Act
Childline organised A workshop on November 2, 2017. All SHOs and SJPU of Faridabad police
department and Labour Inspectors of labour department participated in the workshop.
Celebration of Swachchhta Pakhwada
We celebrate Swachchhta Pakhwada on 1 to 15 March 2018. During this celebration Childline
organised various activities like rally, Nukkad Natak, signature campaign, pledge at old railway
station, schools, bus stand, and slums areas reaching approximately 5000 people.
Visibility of the ChildLine
Our police commissioner Mr. Hanif Qureshi, District Elementary Education Officer Ms.
Sateyender Kaur, Ballabhgarh Bus Stand building in-charge Mr. Shakib Khan and Superintendent
of Railway station Mr. K. C. Meena supported the Childline to create visibility boards at police
stations, schools, bus stands and railway stations. It helped to convey the message to large
section of the society.
Sh. H. S. Malik (Chairperson, CWC Faridabad) in his message conveyed, "The Childline
Faridabad is helping hand for the children in need of care and protection.
Childline team comes in action very quickly and helps the needy child. If an Ambulance
Van is provided to this organization, they can do much better for the children. I am highly
impressed with the work of Childline Faridabad. Best of luck"
32
Family Counselling Centre
The Program
We have been running Family Counselling Centre with the support of Central Social Welfare
Board since 2008. Two fulltime counsellors and one part-time office bearer are associated with
the program. Program mainly covers Neb Sarai, Maida Garhi, Rajpur, Chhattarpur, Freedom
Fighter Colony and Sainik Farm localities.
Objectives
The program works with an objective to resolve family disputes amicably outside court and help
in delivering justice to the victim. It adopts a comprehensive approach focusing on:
 Listen to the complainant and understand the problem
 Get a written complaint and send a notice to the second party
 Listen to both parties and define a framework to resolve the issue
 Counsel both the parties based on the facts and enable them to reach on a conclusion.
 Refer the case to appropriate agency i.e. Family Court, DCW, DLSA etc. in case the
matter is not resolved
Community people, victim women or their family members approach FCC in case of any family
dispute. Besides, concerned Police Station, “National Commission for Women” or “Delhi
Commission for Women” also refer cases to FCC for counselling.
Work Area
The Program covers Neb Sarai, Maidan Garhi, Rajpur Khurd and Chhattarpur in the South Delhi
covering around 20,000 families. Families in large number from weaker sections in the society
in Neb Sarai and nearby vicinities are facing challenges on illiteracy particularly among girls,
poor hygienic conditions, gender discrimination / violence etc. As women do not have any
support system in the family and society as well, they are on the losing side and need moral and
legal support.
During the year, we have 416 direct beneficiaries while 3874 indirect beneficiaries were
covered through various activities.
Major activities
Awareness program for “Beti Bachao Beti Padhao”
We organised an awareness programme “Beti Bachao Beti Padhao” on dated 21st
February
2018 at Neb Sarai. Total 35 girls and women participated in this awareness program. The main
objective of the programme was to educate women/girls about their rights. The program
intends to bring a change in the undignified situation of women and girls in the communities.
The issues such as gender equality, girl education career development, child marriage, etc. were
33
taken up for discussion in this program. We motivated the participants to join “Beti Bachao Beti
Padhao” campaign and generate awareness
against gender discrimination so that the
thinking of next generation is changed
positively.
Celebration of Swachchhta Pakhwada
Nav Srishti team celebrated “Swachchhta
Pakhwada” On 15th
March 2018 with full
enthusiasm at Neb Sarai. This celebration
paved the way to understand importance of water and sanitation. Community members were
mobilized to create awareness on Swachchhta Pakhwada and given information on various
issues related to cleanliness.
SMCD also joined us and disseminated the key information regarding the Swachchhta MoHUA
application. Through this application, people can complain directly and SMCD will address
resolve it within 24 hours. Our team educated the people about street cleanliness and garbage
management. People were asked to be cautious of potholes as a child in the community was
died falling into a pit.
International Women Day Celebration
On Thursday, 8th
March 2018, we celebrated “International Women Day” at Neb Sarai with
community members. We conducted an awareness program in which community members
were made aware about women rights. This program was not restricted to women only as
awareness to male is equally important so that they know about to respect women and behave
with them equally. So the women were asked to forward this information to female as well as
male. Women specifically were told about their rights and laws related to domestic violence,
dowry, right to livelihood etc.
Community Meetings
During this year, we organised 24 community
meetings in our work area with the purpose
of spreading awareness among women
regarding their rights, various laws that help
women and social issues such. Total 495
women joined these meetings. We also
acquainted them with the role of FCC and
motivated them to approach us when if
needed.
34
Meetings with Police:
12 meetings were conducted with police personnel in Neb Sarai and Sangam Vihar. The
meetings were attended by 36 police personnel and were focused on the problems faced by
women victims when approaching the police. Emphasis was laid on taking adequate measures
to ensure timely registration of FIR and providing prompt and effective support to the victims.
Advisory Committee:
An Advisory Committee has been constituted to help the FCC team. It is comprised of seven
members, including, three representatives from Nav Srishti, one worker from ICDS, one legal
expert, one medical expert and one police representative. The committee meets on quarterly
basis to discuss the nature of cases that approach the FCC, the steps to be taken on those cases,
challenges faced by the team and their remedy, latest legal developments and other related
issues.
Changes That Are Visible
FCC has helped in improving overall scenario regarding violence against women. Awareness
regarding FCC has given a confidence to women that they have a platform to be approached in
case on any untoward incidence. Victim women and concerned families have found the
programme very useful, as they have been able to resolve the dispute outside the court and
that in a very cordial atmosphere.
Impact/Changes
FCC deals with all kinds of problems, which occur in a family unit. Major problems that are
frequently reported are domestic violence, economic problem in terms of maintenance within
the family, inebriated spouse and his malicious behavior and sexual harassment; dowry
demand and other family disputes. The FCC makes utmost effort to soothe the family and make
all attempts to resolve the dispute. Men and women both approach FCC but number of women
cases are comparatively higher. There are several instances when the family was almost on the
verge of splitting but intervention of FCC helped to keep them united. The initiative has helped
many families to have a happy living. We have observed that-
 People who have approached FCC in past and had good experience and key persons of
community suggest any victim to approach FCC.
 Mostly cases come from our intervention area while some persons / families from other
areas also approach our FCC as well.
 FCC team has good rapport with local police and community leaders.
 Police also send cases to family counseling centre.
Family counselling centre registers case and takes immediate action according to need of
complainant. Therefore, Women do not want to go to court or local police. They prefer to get
their cases resolved through FCC. FCC has resolved 62 cases with its efforts during the year.
35
Pleased To Share-
Name: Geeta Place: Nab Sarai
Geeta’s husband was living at a village where he was not doing any job and used liquor daily.
Due to which there was lack of care of their children. Today Geeta is very happy because her
husband now lives with her in Delhi and earns money and also has become responsible. He
teaches children in school. Now both of them earn.
Name: Reena Place: Nab Sarai
Reena has been living with her parents for more than one year because she does not have
enough money to file case against her in-laws in court. That is why prosecution did not take
place. Reena got information about FCC and she came to our centre and told us that her sister
and mother in-law used to beat her and her husband would not come forward to save her. We
called her in-laws to FCC for counselling. We counselled them. They agreed and apologised.
Now Reena lives with her husband and in-laws happily. She thanks Nav Srishti.
Name: Mannu Devi Place: Nab Sarai
Mannu Devi is living in Delhi with her husband and her child. She belongs to Bihar. Her husband
is a habitual drinker. Due to which Mannu Devi was very upset. She came to know about FCC
and approached us. She narrated her problem in detail. Her husband and in-laws were called
for counselling many times. Her husband could not give up drinking but reduced the quantity.
Now Mannu Devi says that earlier there was a lot of disturbance and fighting at home but now
he does not do so. She feels better.
Major Challenges faced during the reporting period
 Reporting and addressing cases of incest is a major challenge where the family members
do not come to family counselling centre.
 In some cases, victim changes her statement
 Sometime family is not interested to file case in court.
Children Are Going To School Now
Meena (changed Name) is a resident of Neb Sarai. She came on May 5, 2017 to family
counselling centre for complaining against her husband. She narrated her painful story that her
husband used to come home drunk & beat her badly (Physical violence) in front of her children.
He also used to abuse her & misbehave with children as well and removes his cloths in front of
the children. It was having a negative impact on the children. She has four children. She further
said that her children were not able to perform well in their studies due to bad family
environment. Children are very disturbed due to all this. She shared that her husband did not
pay school fee of their children. That is why the elder son had to leave the school and other
children were not going to school.
36
Then we called her husband to FCC and did his counselling. During the counselling, we came to
know that he is mentally disturbed. After that we advised him to visit Malviya Nagar hospital for
treatment. We counselled him time to time. He took his treatment & medicines from hospital
on time. Now he is in a better condition. At present all the children of Meena are going to
school and studying well, now Meena is also working with free mind and both husband & wife
are living happily. Family environment is peaceful now.
Capacity Building
 Delhi Social Welfare Board organized an orientation programme for FCC counsellors on
16 and 17 December 2017 at Delhi University. Ms. Neetu and Mr. Ram Mohan Shukla
participated in the training.
 This year we have also attended a meeting in National Law University on 17/02/18 in
presence of Bhawana Khali in which we have discussed the problems related to marriage
focusing on marriage expenses, maintenance, alimony, compensation etc.
Indirect Beneficiaries
Program has benefitted 4044 indirect beneficiaries through various interventions. Details are
given here-
Sr.
No.
Activity Number Beneficiary
Male Female
1 Pakhwada celebration 60 3 57
2 Awareness session on Beti Bachao Beti Padhao 35 0 35
3 Women day Celebration 45 4 41
4 Community Meeting 24 13 510
5 F.C.C Member Meeting 4 4 7
6 Awareness’ Camp 24 170 3200
Total 192 194 3850
37
Wajood; Mahila Panchayat
The Initiative
We have worked on an initiative in collaboration with Action India. The initiative is named
“Wajood” and it is aimed to support women suffering from domestic violence and other related
family disputes. It is a Mahila Panchayat collectively promoted by local women. The program
began on 1st
September 2017.
Program primarily covered I, K & F blocks in Sangam Vihar, South Delhi. We have appointed one
Para-Legal Worker to help the Mahila Panchayat members in deciding the steps in different
cases as per their nature and requirement.
Main objective of the program is to bring a change in the undignified situation of women
caused due to domestic violence and other similar causes. It focuses on -
 To support helpless women by helping them in getting justice
 To sensitize the society on issues such as domestic violence, dowry, child marriage, etc.
 To provide legal help to women who do not have access to and knowledge about legal
procedures.
 To work with volunteers and trying to ensure that no cases of harassment against women
are reported by building a vast network of volunteers among the community
Beneficiary Community
Any woman who is facing challenges in form of domestic violence and any other form of
injustice / dispute.
Brief Description of the Work Area
The project locations being the marginalized communities have multiple problems associated
with the women and girls. Women atrocities, gender discrimination and inequality, illiteracy
particularly among girls, poor health and hygienic condition followed by poor health services,
domestic violence and unsafe environment for women and children are prevalent in the
communities. One of the major causes of crimes/ violence/ harassment, etc. against women is
use of drugs i.e. use of alcohol and other form of intoxicants.
The present program intends to bring a change in the undignified situation of women in the
community in getting justice and helping them with legal proceedings, if required, in the cases
of domestic violence or harassments against them.
Major Activities
 Meeting of volunteers of Mahila Panchayat takes place every Wednesday and hearing the
cases of different women victims from the community was done there.
 Encouragement of volunteers is done to create a network of volunteers so as to expand the
reach.
38
 Trainings from DLSA on legal aspects are organised.
 We have organised leadership development trainings to the volunteers.
Changes that are visible
With the opening of Mahila Panchayat in
the locality, mentality of people has been
changed. Men of the area refrain from
harassing the women in the family. They
think that if we do anything wrong, Mahila
Panchayat would interfere in the matter
which would lead to opening up of their
personal matters in the public.
Quotes from Beneficiaries and stakeholders
 Rita said, “Just a phone call from Nav Srishti team has improved my husband’s
behaviour and now he takes care of me and also helps me in household chores.”
 Members said, “We actively take part in its meeting as a member of Mahila Panchayat
and raise our voice against any wrong that is being done in the community.”
Major Challenges faced
 The police department and other government departments do not co-operate with us
much. Whenever we suggest any women victim to call the women helpline or go to the
police, they complain that those people are not hearing their complaints.
 Women accept all the violence and harassment as their fate and don’t raise their voice
against any such acts. They think that it is the husband’s right to beat his wife.
 Some women suspect their husbands and come to Panchayat for every small issue.
Rita Got Her Right
Rita is a part of “Nav Srishti” for last 5 years. Despite being illiterate, she is very active in the
fieldwork and performs well at her work. Her husband is a professional tailor and owns a
tailoring shop. She natively hails from Gorakhpur, Uttar Pradesh. Once, they went to visit their
family in their hometown and discovered that their parents were dividing their ancestral
property but her mother-in-law refused to give Rita and her husband their share. But she
continued her fight for her share in the property.
She tried her best that her family matters should not go to public but when she was not getting
justice, she filled a case in the village Panchayat. Since it was a male Panchayat, Rita, being a
woman could not put forth her arguments directly, so her brother-in-law helped her and
represented her in the Panchayat. The decision was made in favour of Rita and her husband got
his share of the property. Rita says that Panchayat has given her the courage and knowledge to
fight for justice.
39
Mahila Panchayat Program
We have been running Mahila Panchayat program since 2001. The program is supported by
Delhi Commission for Women. Five full time workers are associated with the program.
Presently we are running three Mahila Panchayats in Delhi at Nangloi (West Delhi), Bharola
(North) and Holambi Kalan (North West)
Program has a goal to bring significant changes in lives of local women and make safe
environment for them. It has an objective to provide support to victim women. The women
from vulnerable communities where maximum number of violence against women takes place
have been motivated to join the Panchayat as its members. Any woman suffering from any kind
of violence, harassment, assault or any dispute with in the family can approach the Panchayat.
The work Area
Nav Srishti is running Mahila Panchayat in Holambi Kalan. This area comes under northern part
of Outer Delhi and is a resettlement colony, developed in the year 2000. Most of the working
people are engaged in the occupations from unorganised sector. They don’t have any regular
jobs and therefore no regular income. It increases hardship of their lives. Women and children
are the most sufferers.
Nav Srishti runs a Mahila Panchayat in
Nangloi. This area comes under northern part
of outer Delhi and is a resettlement colony,
developed in 1965. Most of the working
people are engaged in own business, daily
wages and government sectors. Mahila
Panchayat covers all area that comes under
Nangloi police station like Nangloi Camp No. 1,
Camp No. 2, Camp No. 3, Veena Enclave,
Rajdhani Park, Rajendra Park, Amar Colony,
Nangloi Extension, Shiv Ram Park, Nilothi and Kamruddin Nagar etc.
Nav Srishti runs Mahila Panchayat in Bharola. Bharola is slum cluster and comes under northern
part of Delhi. Most of people are working in Daily wages at Azadpur Mandi. Men are involved in
alcohol and drugs addiction. It is a main problem so women are working to run their families.
Major activities
Nav Srishti held a big community meeting on 15 Nov 2017 at Holambi Kalan on issue of
protection for women. Around 1000 women participated in meeting. Ms. Swati Maliwal
(Chairperson, DCW), Ms. Sarika Chaudhary (Member DCW), Ms. Promila Gupta (Member DCW),
and Ms. Rekha (Consultant, Mahila Panchayat) joined the meeting. Ms. Swati Maliwal delivered
40
a speech on DCW’s work and problems faced during the closing of illegal wine shop in different
area of Delhi. She told to women that how they visit and solve problem of Sulabh toilet, illegal
wine-shop and molestation in Delhi. She shared that Delhi police is not working properly
because they are need of 66000 more police personnel. Many police officers are appointed for
VIP people’s security so that women and girls are not safe in Delhi. All women shared that there
are many illegal wine-shops in their area, they complaint to police but no action has been taken
by police yet.
MS Swati Maliwal asked the women that who want to close wine shop and who support to visit
illegal wine-shop in the area. All women agreed to close illegal wine-shop. Ms Swati Maliwal
and DCW team visited 5-6 illegal wine-shops
in the area. Ms. Swati Maliwal raided on the
wine shops and found many wine bottles and
called to police for strict action. Police came
and all wines bottle were handed over to
them and police took a statement of women
and wine shop owners. All women thanked
DCW team for their visit. Ms. Swati Maliwal
and DCW team thanked Nav Srishti and
women for their support. After the visit 2
illegal wine shops were closed and 2 FIR
lodged against illegal wine shop owners.
Changes that are visible
This year Delhi commission for women has
changed their strategy for Mahila Panchayat
work, Commission has gave 1 Panchayat for 1
police station and Panchayat is covering all
area like police station and all awareness
meeting and visit held in this area so Nav
Srishti held awareness meeting, Gali meeting,
one to one visit, Rape Roko Signature
Campaign and Community meeting in all area
of police station Nangloi.
Mahila Panchayat team made the community aware on domestic violence, Women rights,
helpline number 181 etc. After awareness meeting many women came to know about Mahila
Panchayat and desired to become member /volunteer in Panchayat. They are working in their
area and making the community aware and sending cases to Mahila Panchayat. Total 234 cases
are registered in three Mahila Panchayats.
41
In this year 3 Mahila Panchayat staff merged in 1 Mahila Panchayat and 5 staff of Panchayat is
working in community as a powerful. Mahila Panchayat budget has increased so Panchayat
team is working smoothly in community and held 145 community meetings. After counselling 5
registered cases, they sent 2 or more new cases to Mahila Panchayat. RWA (A-block, camp no
2) has supported Panchayat program and cases. 50 people (Mahila Panchayat member and
volunteers) have given information in community about the Mahila Panchayat.
Quotes
 SHO, Mangolpuri gave appreciation letter for Nav Srishti.
 Councillor, Jyoti Rachhoya from Nangloi gave letter to Nav Srishti
 RWA of A-Block, Camp no 2 Nangloi gave letter to Nav Srishti.
Major Challenges faced
Mahila Panchayat budget is not disbursed timely. It has an adverse impact on smooth function
and implementation of Panchayat activities.
Bharti Got the Right of Her Child
On September 28, 2017, Aarti’s case came in the Mahila Panchayat and she told in Panchayat
that her son had gone to Hardwar for bringing Kanwad. He had died in an accident. My
daughter-in-law Bharti is Pregnant and now she is living at her maternal house. She alleges that
we want to harm her and her child and she wants to take all their belongings back. We do want
to give all dowry items back in presence of the Panchayat.
Mahila Panchayat investigated the matter. Bharti's family sought some time to solve the
matter. Panchayat sent the first information letter to Bharti on October 9, 2017 and on October
11, 2017 both sides attended the Panchayat. Bharti said that her in- laws will not claim the
child. She further said that it was difficult for her to live at her in-laws home as her husband was
no more. Bharti demanded her stuff back. Mahila Panchayat told that Arti wanted to give your
stuff through Panchayat. After getting mutual consent, Bharti presented the list of her dowry
items. Aarti returned all the items as per list. Then the Panchayat got Bharti's luggage from
Arti's house and both parties signed the agreement letter and made the video and gave video
to Bharti. Arti thanked the Panchayat and said that you saved me from court, I am very grateful
to the Panchayat.
42
Creche for Deprived Children
The Program
We have been implementing creche program for deprived children with the support of Plan
International and Life Insurance Corporation of India since September 2015. We have run
crèches at Holambi Kalan and Neb Sarai. Twenty-three persons including teachers and helpers
are associated with the program. The program has a goal to ensure the right to survival for the
deprived children in these localities.
Objectives
ECCD emphasizes a holistic approach focusing on the child’s physical, emotional, and social as
cognitive development. The objective of ECCD is to nurture the children for their physical and
mental development and to prepare them for schooling with right attitudes and habits.
Beneficiary Community
Program benefits the children in the age of 2 to 12 years.
Brief Description of the Population Covered
Neb Sarai is a village area, which is located in the South Delhi on the road from Saidul-Azab to
Indira Gandhi National Open University. We have been working since 1998 in this area. There
are approximately 25000 households in this area.
We are working with approximately 12000 households. Most of the beneficiaries are working in
factories, daily wages, domestic workers and labours. They all are migrant people belonging to
Bihar, Rajasthan, UP, Nepal etc. they are living in rented rooms. They have to accommodate in
small rooms with 5-6 family members. Their average annual income is less than 1 lakh.
Major activities
We have run 12 Crèches at Neb Sarai and Holambi Kalan under the program. The program has
benefitted 360 children. Following activities have been organized under the program-
Health Check-Up Camps - We have organized 16 health check-up and growth monitoring camps
during the year covering all 360 children.
Qualified doctors have paid visits during these
camps and provided good healthcare.
Parents Meeting - We have organized parents
meeting regularly with parents of all children.
Parents of these children actively participated
in these meetings. We discussed different
issues such as health & hygiene, child
protection and importance of education. They
were also made aware about progress of their children.
43
Facilitating on School Enrolment – We organised the program on this issue. Objective of the
program was to make the community aware about school enrolment and the importance of
education. On 1/4/2017 we organized 1 street-play on the issue of facilitating school enrolment
in the area of Kabari Basti at Neb Sarai. Approximately 150 people watched the street-play.
People were very happy to get the information and they told that these activities should be
organized from time to time. We enrolled 51 children from our center with government school
during April to May 2017.
Immunization Drive - We organized
immunization drive in collaboration with Neb
Sarai Dispensary on 19th
May 2017. We
identified unimmunized children through
door-to-door visits. Then we shared the data
with the Doctor at local dispensary and
organized the drive. Total 52 children (25 girls
and 27 boys) have been immunized through
the drive successfully. We also organized door-to-door visits for generating awareness about
immunization. We organized street play on 6/4/2017 on importance of immunization at
Kumhar Basti, Neb Sarai. Approximate 150 people watched this play and got information about
immunization.
Awareness on Immunization - We organized
3 awareness sessions on the issue of
importance of immunization. Total 250
women and 125 men participated in the
program. People were made aware about the
issue during that program.
Celebrations – we organised a program on
August 12, 2017 regarding Independence Day
with all the children at crèches. We discussed about importance of Independence Day. Children
enjoyed themselves with various cultural
activities.
Children Day - On 14th November 2017 we
celebrated Children Day with the children of
10 crèches. The children were very happy and
enjoyed themselves. They participated in
different games and activities like dance,
songs and recited poems.
Facilitating Birth Registration– We organized the street play on 12/4/2017 on the importance
of Birth Registration at Neb Sarai. Approximately 250 people watched the street play.
44
Aanganwadi workers also participated in this Programme. We organized door-to-door visits for.
We also organized 2 awareness sessions with 102 women and 50 men. During that program we
discussed about the importance of birth registration of the children.
Celebration of Republic day –
We conducted a program on 25 January 2018 regarding Republic Day with the children at
crèches. The importance of Republic Day was also explained to the children and the program
ended on a high note with the playing of the National Anthem.
Teacher Training –
We organized training for the teachers on 27-29 June 2017. Ten teachers and 1 coordinator
attended the training program. Participants discussed about child development, importance of
ECCD, How ECCD helps in child's development and TLM development. It was a participatory
process and participants learned a lot during the training.
Significant Achievements
We have benefitted 360 children running 12 crèches. We identified unimmunized children
during our immunization drive. Total 52 children (25 girls and 27 boys) have been immunized
through local PHC. We enrolled 51 children in formal schools from our center during April to
May 2017.
Major Challenges
In case where both parents are working, the adjustment of the timing gets difficult. Parents find
it difficult to drop and pick their child. Our staffs have to spend additional time to look after the
children until their parents come.
Impact of the Program
We have received positive feedback about the impact of the program in the community.
Parents especially the women are happy to enrol their children at our crèche. They told that
earlier they were concerned about their children and were tense about their safety. But now
they are feeling good and go to work without any tension and their economic status has
become better. Health and academic level of the children is also improved.
Quotes
Mr. Raju: - After sending children to crèche, I can easily focus on my job. Children are learning
good things and progressing day by day. I am very happy and thankful to Nav Srishti for taking
care of my children so lovingly.
Ms. Lata: - Before going to crèche, my child was not able to speak properly but now he is more
confident, talks a lot and loves to go to crèche. My child is also getting proper food time to
time.
45
Crèches for the Children of Construction Workers
The Program
We have been running crèches for the children of construction workers since February 2017.
The program is supported by Mobile Creche. We are running two crèches; one at ANSAL API
Gurugram Sona Road and the other one at Sare Home. A team of six teachers and two helpers
is associated with the program. We are also running crèches for construction workers’ children
at Ghaziabad with the support of Mobile Crèches. The program started from December 2015. A
team of five teachers and two helpers is looking after the activities carried out under the
program. Under this programme, we have two crèche centres running in Ghaziabad, located at
Mohan Nagar and Raj Nagar, aimed at looking after the children of working mothers. This
enables the mothers of these children, who work as construction labourers, to work with
minimal concerns about the safety of their children.
Project Goal
The programme has a goal to benefit children from weaker sections and help construction
labour to go to their work without any worry. We have covered working mother’s children up
to the age of 12 years.
Objectives
The programme is aimed at looking after the children of working mothers and to provide them
with supplementary nutrition, hygiene, healthcare and pre-education facility in a safe
environment.
Beneficiary Community
Construction labours and their children are
main beneficiaries under the program. At the
construction site of Ansal API and Sare Home
Gurugram Sona Road, there have been
employed migrant labourers from Bihar,
Rajasthan, Uttar Pradesh, Jharkhand, West
Bengal and Madhya Pradesh. They have been
accommodated in 170 jhuggis near the site.
More than 1000 persons are accommodated
in theses Jhuggis.
Major activities
Teacher have organised various activities with these children as poem / storytelling, personal
hygiene, joyful learning through games etc. We have also involved these children in joyful
46
learning for boosting their Knowledge and confidence and provided the safe and healthy
environment. We have organised monthly meeting with parents of the children and updated
them regarding the progress of their children. We have organised fun activity with children. We
have also worked to make the parents aware on the health, hygiene and nutrition of their
children. Crèche is run from 9.00am to 5.00pm.
Mobile Creche has organised basic training
for the staff. It helped the teachers and
helpers to understand their role and
responsibilities.
Quotes
Dr. Sandeep says that Nav Srishti & Mobile
Crèches are working very well in the field of
child education and health.
PHC ANM Manju says that ANSAL API Nav
Srishti & Mobile Crèches staffs are very
conscious about children’s health.
Immunization work is carried out on time.
PHC ANM, Neelam says that SARE Home
staffs are very supportive in immunization.
Mr Deepak Kumar In-charge, Government
Primary School, Nebka village says that
SARE Home Nav Srishti & Mobile Crèches
staffs are aware about education.
Admission work is carried out on time.
Mr T. N. Singh says that SARE Home Nav
Srishti & Mobile Crèches staffs are very
responsible and working very well.
Coverage
We have covered 491 children (234 boys and
257 girls) at all four centres as per the details
given here-
Major Challenges
Migrant workers on construction sites are
lacking services that provide access to
Particulars Boys Girls Total
Sare home Gurugram 60 72 132
Ansal API Gurugram 72 80 152
SG grand Ghaziabad 48 59 107
SG oasis Ghaziabad 54 46 100
Grand total 234 257 491
47
adequate health care, nutrition, safe care, access to breastfeeding and basic stimulation and
nurturing. These children end up on construction sites, invisible to corporate houses,
administration and governments. Maternity support and crèches for young children barely
exist, despite a clear need for child care support. Children live in unsafe and unhygienic
surroundings; lack of physical care, emotional nurture or mental stimulation; incomplete
immunizations; no exclusive breastfeeding; exposure to water borne diseases; inadequate
nutrition; disrupted schooling are among the major challenges.
Now Children Go To School Daily
Parents (Shiv Kumar and Radha) have a problem that their siblings (Nitish, Niraj, Sonia,
Sandhya, and Tanya) don’t go to school daily. They wanted to keep an eye on growth and
development of children, on their development of knowledge and on their overall progress.
Shiv Kumar and Radha are from district Sivan, Bihar. Tanya is in crèches, Sonia and Sandhya are
in bridge course, and Nitish and Niraj were living at their native village with their grandparents.
Shiv Kumar has one younger brother, parents and a sister. Sister is married. He doesn’t have
agriculture land in village and has kachcha house. he was not able to earn livelihood for his
children so he came here in search of employment.
Our team members went to parents and talked to them about the program run by the
organization. Staff members also talked to contractor. Staff members also explained about the
program and made them visit where crèche was running. Parents understood our program and
sent their children to centre. They have told us that their children don’t want to stay at home as
they love to come to centre desperately.
Mansi’s health improved and participation increased
When Mansi came to our ANSAL API centre, we measured her weight and height and
surprisingly found that she is utterly malnourished and her health falls under the MAM
category. Due to her poor health conditions she occasionally participated in the activities
organized at our CAC centre and remained abysmally quite most of the time. Primary reason for
her poor health can be attributed to lack of balanced diet and her poor hygiene.
We started providing her healthy nutritious food which included egg, oil, banana, Khichadi etc.
A keen attention was given to maintain her clothes, nails, body, shower and overall hygiene.
Moreover, she was actively motivated to participate in the centre’s activities. The same was
communicated to her parents so that they can take care of her hygiene as well.
Her parents started looking after Mansi’s diet and hygiene more vigilantly and carefully. Unlike
before, Mansi now looks more clean, hygienic and healthy. Her weight has increased from 13
Kg to 14Kg and her health now comes under normal category. She actively participates in the
activities organize by the centre.
48
Rajiv Gandhi National Crèche Scheme
Nav Srishti is running a creche for children whose parents are working and economically weak.
This program is being run since 1998. Presently we are running a creche at Neb Sarai benefitting
50 children in the age group of 2 to 6 years. We have four team members who lovingly look
after the children. We have organised various activities for these children as given here -
Health Check-Up– we organized periodical visits of medical doctor to conduct health check-ups
and growth monitoring for the children at crèche.
Parents Meeting - We organized 12 meetings with the parents of crèche children this year.
Parents have actively participated in these meetings. We have discussed various issues during
the meeting such as health & hygiene, progress of their children, protection of children,
importance of education, school enrolment and retention, child sexual harassment, seasonal
diseases, importance of immunization, birth registration etc.
Celebration of Independence Day – on 14 August 2017 we organised a program regarding
Independence Day with all the children. We discussed about the importance of independence
and shared a brief history of our freedom struggle. Children enjoyed themselves with cultural
activities.
Diwali Celebration- we organised a program on 19th
October with the children regarding Diwali.
Children Day - On 14th November 2017 we celebrated Children Day with the children of both
crèches. The children were very happy and enjoyed themselves. They played different games
and participated in various activities like dances, songs, poems etc.
Celebration Regarding Republic Day – On 25 January 2018 we organised a program regarding
Republic Day with the crèche children. The activity was thoroughly enjoyed by all the children
and it was also a great platform for them to showcase their talent by participating in various
activities such as singing, poem recitation, solo dance, group dance, speech and sloganeering
on cleanliness. The importance of republic day was also explained to the children and the
program ended on a high note with playing the National Anthem.
Major achievements
 Health status of children is improved. Their parents have also become more aware about
health & hygiene that has made a positive impact on their health also.
 Now parents of the children are doing well at their work that has also improved their
economic status.
 Children have learnt many good habits that have resulted in good behaviour.
49
Child Centred Community Development Programme (CCCDP)
Child Centred Community Development Programme (CCCDP) is implemented in Holambi Kalan
with support of “Plan International” since 2008. Program has a right based approach. The
unique feature of the programme is that we involve community in planning, implementation
and evaluation and work on seven components i.e. Health, WASH, Child Protection &
Participation Education, ECCD, Economic Employability & Disaster Reduction Management for
the community development.
Health
We have worked to
improve maternal,
new-born, child
health and nutrition
by enabling
community to
access affordable
health services and
also strengthen
government's
RMNCH+ program.
We organised
monthly meetings with pregnant and lactating mothers, Saas Bahu Jalsa, Block level nutrition
demonstration, Health Mela, fathers orientation on mother and child care, annual felicitation
for the awareness among the community. We did advocacy with PHC, CDMO, district hospitals
to improve the health services. The total direct outreach in health programmes is 4350.
Outcomes and Impact
Institutional delivery increase by 3% (72 % to 75 %) in the year and child immunization is
increased by 5% (80% to 85%). New born children up to the age of 9months are fully immunized
during the year.
Water, Sanitation and Hygiene (Wash)
We have organised regular meetings with school WASH monitoring committee with the
objective to promote safe hygiene practices at school/AWC, particularly for girls by improving
access to WASH facilities in 8 MCD primary schools. We celebrated specific days like Global
Hand Washing Day, World Toilet Day, World Water Day and World Environment Day at schools
as well community level. We also conducted training programme for the School Management
Committee on School Development Plan on WASH.
2511
622
1687
51
Direct beneficiaries during 2017-18
girls (up to 18 years)
women (18 years and
above)
boys (up to 18 years)
men (18 years and above)
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi
Annual Report 2017-2018 - Nav Shristi

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Annual Report 2017-2018 - Nav Shristi

  • 1. 1 Head Office 306, Neb Sarai Village, Near Holi Chowk, Maidan Garhi Road, New Delhi - 110068 Email - navsrishti1994@gmail.com Website - www.navsrishti.org Phone – 91-8448693484 Providing safe environment, proper opportunities and basic infrastructure will turn the dream into reality … Annual Work Report 2017-18
  • 2. 2 President’s Message On the occasion of releasing the annual work report for the year 2017-18, I would like to take this opportunity to congratulate the entire Nav Srishti family for taking immense efforts to improve the lives of women and children across India. As the President of the organization, there is an enormous sense of pride in seeing how the organization has grown from strength to strength, and the credit goes to all the people who have been involved in this journey. I congratulate the team and am excited to see it grow even further and create even more meaningful change for another 25 years from now onwards" Annu Jha President Secretary’s Message I wish to say that year 2018 is very crucial year as we are very near to complete our 24 year journey. We got opportunity to impart few new innovations for women and children and to some extent we succeeded. I feel proud to share that the programs with women and children undertaken by Nav Srishti have changes their lives. Today many change agents are motivated and they are working for the community. At organization level we are moving forward to match with current demand of government, private sector and civil society. We have tried our best to maintain optimum due-diligence which any organization expects to see regarding transparency and accountability. We have a strong dedicated team and provided opportunity to develop their skills and capacity through various trainings and meetings. They not only attended these programs but they have represented organization at many platforms. Today we have strong bonding with many network partners and stakeholders working for women and children in society at large. We have collectively organised many programs to change the causes which have adverse impact on life of women and children. Our dedication and commitment is equally endorsed by media and like-minded donors who extended their relentless support. This helped us to bring positive change in life of people, succeeded to provide timely support to many distressed women and children in need. This support has always boosted our moral. We convey our sincere thanks to our donors, support organisations, board members, teammates, well-wishers, stakeholders, volunteers and community people for their sustained support. Reena Banerjee Secretary
  • 3. 3 You will find inside… Sr. No. Particulars Page No. 1. The Organization 3-4 2. Beti Ko Padhayenge Desh Ko Age Badhayenge 5-8 3. Vocational Training and Skill development Centre 9-11 4. Umeed 12 5. Crisis Intervention Centre (CIC) 13-15 6. Mobile Help-Line for Women 16-17 7. Child Rights and Community Development Program Delhi (Delhi) 18-21 8. Child Rights and Community Development, Faridabad 22-26 9. Childline Faridabad 27-30 10. Family Counselling Centre 31-35 11. Wajood; Mahila Panchayat 36-37 12. Mahila Panchayat Program 38-40 13. Creche for Deprived Children 41-43 14. Crèches for the Children of Construction Workers 44-46 15. Rajiv Gandhi National Crèche Scheme 47 16. Child Centred Community Development Programme (CCCDP) 48-53 17. Young Health Program 54-60 18. Dynamic Digital Learning Centres 61-63 19. Mobile Medical Unit (MMU) 64-65 20. Volunteers Joined Us for Their Internship 66 21. Networking and Advocacy 66 22. Missing children campaign at Glance 67-69 23. Glad to Share 69 24. Financial Status for Financial Year 2017-18 70-72
  • 4. 4 The Organization We are a Non-Profit, Non-Governmental Organization (NGO), registered under Societies Registration Act, 1860 on August 03, 1994 at New Delhi and under Foreign Contribution Regulation Act 1976, Neeti Ayog and Income Tax (IT) Exemption Act 1961. General Body (GB) of the organization is comprised of 18 members who provide overall guidance and support. GB elects Executive Committee comprised of seven members to look after day- to-day functioning. We have an Advisory Board that provides ideological, academic and strategic support on various issues. It is comprised of medical doctors, social experts and persons working in the field of latest technologies, media communications and teaching aids, and experts working on various issues. We have promoted a Core Team involving our team members. Core Team reviews the progress regarding program implementation, financial management, coordination & cohesiveness among team, administrative improvement and other related issues and suggests necessary steps to be taken. Mission - To enhance the capacities and skills of underprivileged and marginalized individuals and communities, especially women and children so that they could become self-dependent and live a dignified and respectful life Objectives The organization has a broader goal of building a gender just and democratic society. We have defined some objectives to achieve this goal. The major objectives are as follows:  Improving overall women and child right scenario to pave the way for a dignified life General Body Executive Committee Ms. Annu Jha Ms. Annu Jha –President Mr. Raju Verma Mr. Raju Verma- Vice- President Ms. Reena Banerjee Ms. Reena Banerjee- Secretary Ms. Surinder Kaur Ms. Surinder Kaur –Treasurer Ms. Sangeeta Ms. Anita Devi–Member Ms. Sharmishtha Banerjee Ms. Tripti Sarkar–Member Mr. Devendra Kumar Pandey Mr. Devendra Kumar Pandey – Member Ms. Saroj Singh Ms. Nirmal Kaur Advisory Board Ms. Rajni Poonam Dr. Dipti Mehrotra, Prof.-D U Ms. Tripti Sarkar Col. (Rtd.) G. S. Grover, Ex. President Rotary International (G. K) Mr. Subir Ghosh Adv. Vivek Aggarwal Mr. Mukesh Kumar Dwivedi Ms. Anita Devi Ms. Dipanwati Sannigrahi Ms. Indira Bhattacharya Ms. Anjali Sinha Ms. Rama Pal
  • 5. 5  To help and enable weaker sections of society to raise voice for their socioeconomic development  To exchange collaboration with state and national level civil society organizations working on similar objectives The organization is fully dedicated to achieve its objectives promoting gender equality, transparency and democratic values in its functioning. Team We have a team of more than100 full-time and part-time persons. Besides, more than 1000 volunteers are associated with the organization. These volunteers provide active support in our programs. Entire team is sensitive on issues related to gender equality and child rights. Strategic Direction We have adopted a comprehensive strategy based on promoting rights and entitlements of poor and marginalized people specially women and children. We also emphasize on promoting democratic values irrespective of caste, religion or gender. We believe in holistic development of poor especially in vulnerable areas focusing on economic empowerment. Core Values Commitment for the marginalized people, accountability, transparency, integrity, involvement and participation of all sections of the society, gender responsiveness and promoting cohesiveness among teammates are among the core values of the organization. Policies Adhered By Organization We have adopted certain policies that are followed by all teammates across the programs and other stakeholders working with us. It includes Human Resource Development Policy, Child Protection Policy, Finance Policy, Data Protection Policy, Media Policy, Staff Safety Security and Staff Welfare Policy. Thrust areas Working for the marginalized people and addressing their pressing issues has been the core guiding force of our work. Focusing on some key issues to achieve the goal of developing a democratic and just society, we have taken education, health, women empowerment as core issues. Besides community mobilization, networking and advocacy have been major parts of our methodology. We have reached more than 400000 people through various interventions in Delhi, UP and Haryana. Efforts and Achievements We have been implementing different programs in community with the support of central and state government, national /international donor agencies, civil society organizations and individuals. Following is a summary of our efforts and achievements during the year-
  • 6. 6 Beti Ko Padhayenge Desh Ko Age Badhayenge The Project We continued our work on the Project “Beti Ko Padhayenge Desh Ko Age Badhayenge”. Oracle provides financial and other supports for the program. A team of two full-time and five part- time workers is associated with the Project. Intervention area Program is being implemented at two locations. One in Sangam Vihar in South Delhi covering I, K and F Blocks. The other location covers families from Neb Sarai and its nearby localities that also in South Delhi. Project Goal Project has a goal to bring changes in the undignified situation of women and girls in the communities through providing opportunities of education to girls and by minimizing the widespread gender disparities among the community by undertaking various awareness raising methods. Objectives  To support school going/dropout girls to pursue/continue their education  To sensitize parents and community towards a safe society for women and to reduce gender based disparity  To provide learning opportunity to girls to improve their performance at their study.  To improve the knowledge and perspective of girls on the issues related to their life through life skill sessions.  To support girls suffering from some sort of depression / trauma through counseling session and offer possible support to minimize her bearing to promote a favourable atmosphere for them.  To sensitize and trained School Management Committee towards ensuring the safety and empowerment of girls  To help girls to providing variety of options and they can choose according to their skills and interest  To develop Community base group for sustainability of program. Beneficiary Community Young Girls between the ages of 10 to 25 years are the main beneficiary under the program. Brief Description of the Work Area The project locations being the marginalized communities have multiple problems associated with the women and girls. Women atrocities, gender discrimination and inequality, illiteracy
  • 7. 7 particularly among girls, poor health and hygienic condition followed by poor health services, domestic violence and unsafe environment for children are prevalent in the communities. The present programme intends to bring changes in the undignified situation of women and girls in the communities through providing opportunities of education for girls (who are mostly the first generation learners) and by minimizing the wide spread gender disparities among the community through various awareness raising methods. Major Activities Two remedial and 2 bridge classes are being organised at Sangam Vihar and 1 remedial class at Neb Sarai. Total 150 girls are availing the benefits of these free of cost classes. Girls are also provided ‘life-skill training’ from time to time so as to help them to develop and enhance their perspective on the issues related to their lives. Career counselling sessions are also organised which have helped these youths to explore better opportunities. It is noteworthy that 9 girls and women from our centers have got good jobs during the year. Changes that are visible We associated 55 dropout girls to our remedial classes. These girls have become a role model for others and many parents are coming forward to support their daughters for further education who discontinued their education due to various reasons. We think we would be able to do it far better showing these programs achievement to other community as well as help the girls who were deprived of education. Impact/Changes Many girls who had discontinued their studies after Class- X in the community come to us with an expectation for enrolment in NIOS for 12th standard examination. On the one hand we are facing difficulties to accommodate these girls with the existing available resources; it is also not appreciable to deny these girls on the other hand.
  • 8. 8 Thus, in this situation we have decided to keep details of these girls and conveyed to them that we would contact them if we get to arrange for their class 12 examination enrolment and bridge classes. It has been observed that after the enrolment of girls in skill development programme and NIOS, the girls are still facing restrictions to attend the classes outside their area. The community people are very much conservative and don’t want the girls to go outside. We are working hard on sensitization of the community. Nowadays community girls have a platform to discuss their educational and other problems. They know we are trying to save their education. Quotes from Beneficiaries and stakeholders Firdos is 22 years old. She lives at Sangam Vihar. After 8th standard, she couldn’t continue her education due to family pressure. Now she is a student at our bridge class. She said that “Nav Srishti has changed our life; we have got good support to make our life better.” Usha Rani, mother of Rupali thanks Nav Srishti for implementing this program especially the library. Moni, resident of K- block, could not afford tuition fee for her 3 daughters, so she enrolled them to remedial classes. One of her daughter passed class 10th this year. She is thankful for the efforts and initiatives of “Nav Srishti” without which, her daughters would have not been able to pursue their education. Major Challenges Last year we had enrolled dropout girls with NIOS with the support of ONGC. But this year we have enrolled 24 girls in NIOS on their own cost. We have faced many difficulties but 24 girls have successfully enrolled. Mahak is Confident Now Mahak, a 13-year-old girl is daughter of Kamal Singh, a daily wage worker. She joined bridge class at Sangam Vihar center last year. At the time of admission, she was very shy and under-confident girl. But as time passed by; she started taking part in various activities like reading, writing, etc. and thus, gained confidence which led to a notable enhancement in her reading and writing skills. Now we can see a completely different Mahak who is much more confident and a much better personality. Later on, with the help and efforts of our teammates she was admitted to formal school where she is doing well at her study and actively taking part in co-curricular activities as well. Her confidence was also boosted being admitted in school as it was an amazing
  • 9. 9 opportunity for her. She recently wrote a poem which got featured in their school magazine. She also performs excellent yoga. Thus, a shy and under confident girl grew into an outgoing and confident one. Indirect Beneficiaries We have covered 5000 families through door- to-door survey in both areas (Sangam Vihar and Neb Sarai) Observations We have learnt that there are many 1st generation learner girls in the community who are dropouts because of their parent’s insensitivity and unawareness towards girls’ education and because of existing gender discrimination among the families. It is learnt that the girls can be brought back to the mainstream education through proper facilitation of awareness sessions with the families and the communities. Girls are forced dropout, but nowadays they have a platform to discuss their educational and others problems. They know that we are trying to save their education. We learned that there are many girls who are facing violence and large scale discriminations in their families and communities that resulted in depression and other psychological and behavioral changes among the girls. We found it urgently necessary to address such issues through other support services like psychosocial support, community mental health programs and legal-aid support. Direct Beneficiaries Following is the detail of direct beneficiaries we reached through different interventions- Sr. No. Activity Number Beneficiary Male Female 1 Remedial Classes 106 0 106 2 Bridge Classes 54 0 54 3 Community Meeting 495 0 495 4 Life Skill Meeting 315 0 315 5 Career Building 137 9 128 6 Weakly Library 561 0 561 7 Community Survey families 5000 8 Nuked Natak 250 150 100 9 linkages development 70 70
  • 10. 10 Vocational Training and Skill development Centre We have initiated Vocational Training and Skill development Centre with our own resources as there was a demand from the community. We are working to mobilize resources for it. The center became functional from April 2017 onwards. We have started three trades in form of computer training, beauty parlour and tailoring. Three trainers are associated with the program. The center mainly caters the youths from I, K and F Blocks in Sangam Vihar and Neb Sarai in South Delhi. Project Goal Program has a goal to help the youths in F, K & I blocks of Sangam Vihar to improve their skills and competency so that they can explore better opportunities. Objectives The present programme intends to give vocational training to youths so that they are able to seek a better job or start their own venture. This will help them to live a dignified life. Under this program, computer training, tailoring and beauty parlour training is provided to potential youths. The beauty parlour and tailoring training is reserved for females only but the computer training is open for males and females both. Brief Description of the Work Area The project location consists of majorly the marginalized families which have multiple problems associated with the women and girls. Atrocities against women, gender discrimination and inequality, illiteracy, poor health and hygienic conditions, domestic violence and unsafe environment for children are prevalent in the communities. At Sangam Vihar Program benefits local youths from F, K and I blocks in Sangam Vihar. Major Activities The girls are given professional training with proper certification so that they can earn their living after successfully completing the training. Along with vocational trainings, the girls are also given life- skills training so that they can enhance their personality and grow as a better person. The program has benefitted 230 youths (206 girls and 24 boys) at Sangam Vihar. Details of number of trades and its beneficiaries are given here-
  • 11. 11 Sr. No. Activity Number Beneficiary Male Female 1 Computer training 86 24 62 2 Beauty parlour training 70 0 70 3 Stitching training 74 0 74 Total 230 24 206 At Neb Sarai We have conducted training courses for girls in tailoring and beauty culture. Details of the achievements under these courses are as follows- Tailoring Center Total 107 Beneficiaries completed the course of vocational training and skill development for women with the support of “The Rotary Club of Delhi Midwest” & “Singer India limited” for women promoting better livelihood. Every year two batches are trained under this course. After six month there is an evaluation test conduct by Singer India Limited. Qualifying girls get a valid certificate from Singer India limited. Total 25 girls got valid certificate this year. Beauty culture Total 19 Beneficiaries completed the course of beauty culture with the support of community contribution for women. After six month there is evaluation test conduct by Prayas Jan Shikshan Sansthan. Total 12 girls got valid certificate this year. Now they seek some job or will start their own work to live a better life. Changes That Are Visible After completing their training, the women are able to work and earn a living for their family. This also helps in changing the atmosphere and thinking of their families and neighbourhood. They are becoming more aware about their locality and things that are happening around them. Women are becoming self-reliant and self-sufficient. Students who come in the training transform themselves into better human beings.
  • 12. 12 The girls, who join the classes, are usually helpless, under-confident and shy in nature. We have seen that till the completion of their 6 months training period, they transform into a confident person. Many of our students have also grabbed jobs in various reputed organizations with these training certificates. Quotes from Beneficiaries and Stakeholders  Baby, a student of beauty parlour training course, said that the training provided here is 100% work-oriented which helps us to apply the skills learnt here in our work.  Shakila said that there are many beauty parlours which offer training in Sangam Vihar. But Nav Srishti’s training is very different from those as the lessons are taught till the time one attains 100% perfection in that particular lesson/ skill.  Rekha, a student of tailoring, said that many a times it happens that we are not able to attend the class on a particular day or for some days due to some problems. In such cases, the things taught in those days are retaught to us and repeated till the time we grab those things/ lessons/ skills. Coverage Program direct benefitted 337 girls directly while we reached 7500 families extensively. Major Challenges Faced Community people show less interest towards sending their girls to the centre. Early marriage is also a big challenge. Baby is a Role Model Now Baby took the parlour training from our centre. After successful completion of her training, she has opened a beauty parlour at her home. She is also an active member of our Mahila Panchayat and gives proper time and attention to that also. She has become economically sound and supports her family economically. She has become aware about her rights and duties as a responsible citizen and also has the knowledge regarding the place where she should report in case of any problem.
  • 13. 13 Umeed Umeed is an initiative with the aim to improve the lives of Army personnel’s Widows in Delhi/NCR and contribute in minimizing their suffering. It also works to develop their perspective and empower them to overcome many traditions /customs having adverse impact on their lives providing training in vocational trades and entrepreneurial skills in a self- sustainable manner. We are privileged that Honda (CSR Initiative) has given us opportunity to contribute towards such families. We have promoted a Foundation that will look after the work, ensuring the benefit to most needy families and involving other families. This initiative is named “UMEED” that means hope. We will create market linkages for continuous demand of “bike-bags” and generate income for them and also undertake several outreach initiatives to understand the on ground situation of the War/Army widows. Total 60 women have been trained under the program. Trained women have started production of bags. Price of the bag is Rs. 1500/- for online purchase and Rs. 1200/- for purchase at counter. Bag maker woman will get Rs. 600/- per bag, (Raw material and marketing is taken care by Foundation). You can buy the bag and support the cause. Please come forward and support our brave women. It is our duty to do something for them. This would be a true homage for our valiant martyr.
  • 14. 14 Crisis Intervention Centre (CIC) The Program We have continued our work on Crisis Intervention Centre (CIC) in Rohini District and four police stations in Outer District. Delhi Commission for Women (DCW) supports the program. We have been working on CIC since 2008. We had three counselors until November 2017 while from December 2017 onwards two counselors have been associated with the program. The Crisis Intervention Centre is a program designed by the Commission in 1998 exclusively to help victims of sexual assault. In a pioneering attempt to establish a network of NGOs, the Commission took upon itself the task to contact NGOs who were willing to help and as on date, CICs are functioning in all police districts of Delhi. Goal Program has a goal to provide safety to women and children who are victim of sexual abuse. Objectives Main objectives of the program are as follows-  To reduce the trauma and provide counseling support to the victim, family and the immediate attached community;  To ensure transparency in the professional investigative, registration of FIR and medical examination;  To provide medical help where required, particularly for treatment of victims;  To help in getting financial assistance to the minor victim and her family to take care of the nutritional needs;  To provide support services to the police;  To help in the rehabilitation of the victim  To decide a course of action as per the victim’s decision. Beneficiary Community All women and children who are victim of sexual assault, their family members and the community associated with the incidence. The Area According to census of year 2011, North-West district has a population of 3,651,261 persons. Major Activities  Attended all CIC calls regarding rape and abuse in four police stations in Rohini District and 10 police stations in Outer District of Delhi.  Supported rape victim in 14 police stations as per direction given by the Honourable Delhi High Court
  • 15. 15  Sensitized police personnel on this issue and provided legal support to rape victim during court trial. Coverage We have received 661 cases under CIC in four police stations in Rohini District and 10 police stations in Outer District during the year. Details of the cases are given here- Particulars Number Up to the age of 18 years (under POCSO) – 204 Above than 18 years (Adult) – 220 Miscellaneous (Others) Cases- 237 Total 661 Note -  We have ensured that FIR in in all cases related to child sexual abuse is lodged.  CSA cases are filed under POCSO Act 2012 for the children up to the age of 18 years  We have provided moral support and counseling to victims that helps them to feel comfortable to give statement to police  Victims in five cases have got compensation Quotes from Beneficiaries and stakeholders  In Aman Vihar PS Victim Komal (changed name), her mother said that “ Nav-Srishti team has always been ready to help”  Inspector Dinesh Kumar (SHO, Ranhola PS) said that “after Nav Srishti’s interventions MLC is done at Sanjay Gandhi Hospital. Earlier all cases were referred to DDU Hospital. It saves our time and energy”  CWC member Deeba Naseem appreciates counselling done Nav Srishti counsellors.  In Kanjhawala PS, seven year old victim gang rape case, victim father said that “Nav-Srishti ensured better treatment and saved the life of my girl otherwise she would have died.”  SHO Inspector Navin Kaushik from Kanjhawla PS said, “I wish that Nav-Srishti staff should deal with all cases related to women and children.”  SHO Inspector Dhrampal from Nihal Vihar PS said, “Nav- Srishti staff should deal with all cases related to women and children.”
  • 16. 16 Major Challenges Faced  In some cases victim changes statement  Sometime family is not interested to file a case in court.  Sometime Doctor hasn’t supported victim at the time of MLC.  Sometime doctor misbehaves with the victim Indirect Beneficiaries We have reached 700 Beneficiaries (13 male and 687 female) through our counseling sessions. Besides, we reached around 50 victim’s family members.
  • 17. 17 Mobile Helpline for Women The Program We have continued running Mobile Helpline for Women in North-West Delhi with the support of “Delhi Commission for Women” (DCW) since July 2013. Six persons (3 Helpline Counselors and 3 drivers) are associated with the program giving their services for 8 hours in a day on rotation basis. The program has a goal to provide immediate support to victims of domestic violence and other forms of atrocities against women and help them overcome the trauma through counselling and legal support. Objectives The main objectives of this program are:  To provide immediate relief to women in distress through counselling  To rescue abandoned and destitute women and provide them safety and shelter  To create awareness among women about the women related laws  To facilitate solving disputes and provide legal support Beneficiary Community Girls and women victim of any form of violence or abuse are the beneficiary of the program. The Area and Population Nav Srishti has been running this program with support from DCW in North West District of Delhi covering seven Police Station areas. The population of coverage areas is estimated to be 15 Lakhs. Our direct reach through calls received was 1329. Out of these calls, 1031 cases have been given by DCW’s 181 services. Total 230 cases were referred directly by DCW and 68 cases received directly on our Helpline number from victims and community people. Total 882 site visits made to provide immediate support to the victims in form of counselling, facilitating police procedures, Family disputes resolving and medical support through linkage with hospitals with Police assistance. Rescue of certain victims and providing them with shelter at various Government and agency run shelter homes is another task this program performs on a regular basis. During the year, we received 1329 calls on MHL number. Total 882 cases were solved by visiting the site and 447 cases were provided telephonic counselling. As many as 50 FIRs have been lodged and 156 DD entries made. Total 14 victims have been rescued and put in shelter homes during the period. Major activities The major activities carried out on case-to-case basis during the MHL operation includes but are not limited to matrimonial discord, family adjustment problems, physical and mental harassment by in-laws, harassment by neighbors or others, child custody, maintenance, divorce and desertion, rape, physical abuse, emotional distress, legal advice and implications,
  • 18. 18 other miscellaneous problems of women, harassment related to police, non-cooperation from police, sexual harassment at workplace, property dispute, missing / kidnapping / trafficking and child marriage. Changes that are visible Changes are brought through continuous awareness creation and establishing faith in the system. Through collaborative efforts, DCW is continuously striving to improve the services. We as partners have been on our toes to provide immediate and appropriate services to the victims. The changes could be seen on ground based on the data reported during the period. It is evident that women are now coming out of the age-old tradition of hiding their personal issues in the name of family and society. Now they are not only protesting any kind of atrocities against them but also reporting and bringing them to the authorities for solving the issues either through counselling or legal ways. Major Challenges Faced We need to make the authorities more accountable towards the laws related to women. Especially the Police department needs to be more liberal and more amenable while dealing the issues related to women. Namrata (Name Changed) Met Her Family Again Namrata is a 14 years old girl from a village in Sahebganj District of Jharkhand. Her mother died few years back and father is differently able person with limited movement. One day a person named Bablu from the same village came to her father and asked him to send Namrata to his sister’s house in Patna (Bihar) for study and better future. Namrata’s father agreed to Bablu’s offer and sent her with him. Bablu brought Namrata to Delhi instead of Patna and sold her to a placement agency. The Placement agency sent her as domestic help in nearby residential area. The owner “Sanjay” was a cruel man and used to torture Namrata. Namrata was very new to such things and was afraid of seeing the girls crying so she agreed to work as a domestic help. A kind hearted person called up 181 and informed that a minor girl is enslaved in one of his neighbouring house. Nav Srishti MHL counselor rushed to the address and found Namrata in the house. She talked to her and learned the whole story. The counselor talked to the House owner and asked her the truth, but they were non cooperative and threatened our counselor of dire consequences. MHL Counselor didn’t get scared and called Police. The Police inquired with Namrata and her employers. Namrata wanted to go to her native place so we brought her to Police Station and later put her at shelter home after MLC. She was presented before Child Welfare Committee (Delhi) next day. Police established contact with her family at her native village and arranged to send her home. Now Namrata is at her native place and living happily with her family.
  • 19. 19 Child Rights and Community Development Program Delhi The Program Child Rights and Community Development program is implemented in Delhi with the support of Child Rights and You (CRY). A team of eight workers (five full-timers and 3 part-timers) is associated with the program. Program has a goal to ensure child rights and capacity building of community so that they raise their voice for the issues related to their children and other development aspects. Program mainly benefits the children and women in the work area. Intervention Area Program is implemented in Nangloi and Sultanpuri localities. It covers Gosain Community in Nangloi and Sultanpuri F7 Block, WZ-49, WZ-48 Jhuggis. Nav-Srishti has been working with Gosain community since 2007. This community belongs to Kanpur UP. There are total 230 households in this community and total population is around 1500. This community has different traditions and customs. Women in this community are not allowed to share their domestic/family problems with police, government official or other administrative personnel. Nav-Srishti is working in Sultanpuri F-7 Block for last one year. This area comes under northern part of Delhi. Nav-Srishti covered 900 households and total population of this area is approximately 5000. People are working as casual labour and they are very busy in their life and they are not sensitized about children protection. Sultanpuri has main issue of protection and most of missing and POCSO cases are related to this area. So we formed youth groups, children groups and vigilance groups to know the main reason of missing and POCSO cases. After that we came to know that unattended children are more vulnerable and become soft target for the kidnappers. According RTI Sultanpuri is a high alarming area. Major activities Vigilance Group meeting:- We have organised meetings in 5 high alarming areas (Sultanpuri, Mangolpuri, Aman Vihar, Begumpur and Alipur). We have promoted 17 groups in these areas. We have regularly conducted capacity building meetings with these groups. We have taken up the issue with ICPS to register these groups under ICPS. Process is going on.
  • 20. 20 Interface program:- We organised 2 vigilance interface programs with DCPU Alipur in Outer District. We have organised interface program at Alipur. Total 80 vigilance group members participated in the program and shared their concerns in front of Delhi Police. Vigilance Group member also discussed about drug abuse in the area. Impact:- 8 vigilance group members have shared their problem to SHO regarding drugs and prostitution. SHO promised to vigilance groups and gave his contact number to call any time in case of any problem. Missing Children – Advocacy work is done with DCPCR, WCD, DCW, DCP, CWC, ICDS, HM, Media, DCPU and NCPCR regarding child protection, missing children and child education in Delhi and Haryana. Our team gave support to missing child parents for lodging FIR and ensuring that case should be dealt promptly and ensuring SOPs defined to be adopted in the case of a missing child. Habeas corpus filed for the missing children on behalf of their parents. Impact: - We have been able to make a positive change in the intervention area. Good support received from Panipat CWC and it has been quite encouraging working in collaboration with them. We could recover 3 children through Habeas Corpus. Stop Missing Children Awareness Campaign Nav Srishti Started an Awareness campaign Named “Stop Missing Children” on its foundation day (3rd of August 2017). In this campaign Nav Srishti distributed pamphlets/ handbills on every Friday through every sub-centre, covering Metro stations, Bus stands, Bus terminals (ISBT Kashmiri Gate, Anand Vihar ISBT), Railway stations (Narela, Holambi Kalan, Nangloi, Bawana, Azadpur, Faridabad old, Nizamuddin and Anand Vihar railway).
  • 21. 21 Weekly Markets, Main Markets, Traffic lights, stakeholders, community meeting, police station, Religious places / Historical places, Door-to-door awareness and schools are covered in this awareness campaign. Approximately 25000 pamphlets were distributed directly and we reached approximately 200000 people indirectly International Missing Children Day Celebration On 25th May 2017 we celebrated International Missing Children Day; we held Nukkad Natak and rally at important places in Nangloi, Holambi Kalan, Sangam Vihar, Neb Sarai, Bawana, Jahangirpuri and Faridabad. In this program MLA Mr. Rituraj Govind Jha inaugurated this rally and walked for some time with rally team. RTI:- RTI filed with police department to know the status of missing children in Delhi in year 2017-18. Child Activity Centre:- We are running two child activities centres in Sultanpuri and Nangloi. At Nangloi centre we have 50 children (6 to 14 years old). Most of them are first generation learner. We also have an adolescent group in Nangloi having 20 girls as its members. We are running remedial and bridge classes for school going, dropouts and children who have never gone to school. Another Child Activity Centre is running at Sultanpuri; at this centre we have 40 children in 6 to 14 years age group. We are also running remedial class and bridge course for for school going, dropouts and children who have never gone to school. At Sultanpuri CAC we have one adolescent group and one youth group. Radhika (changed name) living in the work area, used to sell the homemade liquor. She was impressed with our work and wanted to give up her occupation. At the same she was worried that how would she survive as she was doing it for long and had no other option. Our team contacted her and came to know that she could prepare Idli-Sambhar (a south Indian dish) very well. Our team motivated her to start her stall. It worked well and she gave up selling liquor. Now she is running two stalls and is very thankful to Nav Srishti.
  • 22. 22 Quotes Nav Srishti is doing good work for the safety of children. Their work is highly appreciable. Suman Chairperson (CWC Panipat) Nav Srishti is always ready to work for safety of children Anil Verma RWA member/Civil Defence Adhikari/Journalist Prem Nagar 3rd Gauri Shankar Enclave Major Challenges 1. Many people of Vigilance Group want benefit of job for them and their children. 2. Mostly parents get hostile after the child is found and they don’t agree for further action. 3. Sustainability of vigilance group is a challenge in community. 4. During Stop Missing children awareness campaign, permission is major issue and faced challenges at various places. 5. Police did not give permission to create awareness at the traffic lights. Neeta Recovered and Fighting for Justice Neeta (changed name) is 16 years old and living with her family at Sultanpuri. She was studying in 10th standard. Her family belongs to Bihar. Her neighbour Sonu Mandal had an evil eye on Neeta. One day he along with his friend kidnapped Neeta and took to Bihar. The case was filed and police rescued her after seven month. It was a bad memory and Neeta started living normal life. But she was again kidnapped in April 2017 by the same group and taken to unknown place. She somehow managed to call her mother and told about her ordeal. We again approached police and she was rescued in March 2018. Her statement u/s 164 was recorded and the case in under trial. She and her family are thankful to Nav Srishti for the constant support. Indirect Beneficiaries We reached 200000 people through missing children awareness campaign “Stop Missing Children” and on International Missing Children Day, we reached approximately 10000 people indirectly. Direct Beneficiaries Sr. No. Activity Number Beneficiary 1 Stop Missing Children Awareness campaign 250 Total 100000 both male and female 2 International missing children day 8 Total 10000 both male female
  • 23. 23 Child Rights and Community Development, Faridabad The Program Our work on the program “Child Rights and Community Development” has been continuing. The program covers Santosh Nagar in outer area in Faridabad, Haryana. Child Rights and You (CRY) have been providing financial support as well as other inputs to the program. A team of five full-time workers and a volunteer is associated with the program. Program has a broader goal to ensure child rights and capacity building of community people to improve overall scenario of child rights. Main beneficiary of the program are women & children. The Area and people Nav Srishti is working to improve the enrolment, retention and basic competencies of children in age group of 03-18 years at Santosh Nagar Faridabad. There are approximately 5000 households in Santosh Nagar. However, we are covering total 900 households having a population of 4060 persons (2310 male and 1750 female). Most of these families have migrated from various parts of the country searching an employment. Santosh Nagar is a slum area having open drainage and unstructured roads. Many people do the work as daily wages and auto driver, rickshaw puller etc. There is only one government primary school in this locality. Major activities (A) Child Activity Centre Child Activity Centre (CAC) is going on for the dropout children; children who never attended the school and needy children who were not going to School because of financial and others problems. During the survey, we found many children who were not going to School for long period due to different reasons. We have mainstreamed 34 children from CAC to Government School at Santosh Nagar and Sarai Khawaja. We have planned to mainstream 40% children from CAC to Government School but we have been able to mainstream 70% children. Details of mainstreamed children are given in the above table. (B) Health Camp Santosh Nagar We organized free health check-up camp on 18 January 2018 at Kaali Mandir chock, Santosh Nagar with the support of Tejas Asia team that is conducting community health camps with cooperation of Max Doctors & Teams. We have covered around 200 peoples in this camp and provided free medicine to patients. Class Age Boys Girls Total 1 6-10 5 7 12 2 8-10 8 4 12 3 10 0 2 2 4 9-13 2 2 4 5 14-15 2 0 2 8 13 0 1 1 9 15 1 0 1 Total 18 16 34
  • 24. 24 (C) Children Participate In Jamia Sports and Cultural meet 2018:- Children from Child Group and CAC Participated in Sports and Cultural Meet 2018 held at Jamia Millia Islamia, a central university. Total 12 children participated in cultural meet and sports like 100 meter race, long jump, short jump, and javelin throw. Girls participated in dance program. Our team got total five awards in the 2nd , 3rd , 2nd and 3rd position in different games and cultural program. Our children were happy for prize and they enjoyed the program. Our team members (Mohd. Arif, Uttam Kumar, Indu, Priyanka, Kalyani) and volunteer Mohd. Amir Ansari was present there. (D) Celebrate Girl Child Day Children Group celebrated Girl Child Day on October 11, 2017 with ACP Mr. Aatma Ram at sector 12 Faridabad. In our Children Group from one of them sit on the ACP’s Chair for one and half hour .This news was covered in the newspaper of Nav Bharat Times and Dainik Bhaskar on the 12 October. (E) Missing Children Case:- Nav Srishti Faridabad Children Group members saw two children crying at Faridabad bypass Road Santosh Nagar. They came to our CAC centre and informed our team members about those children. Our team member reached on the spot and talked to them. They tried to know about their name, place etc. but the children did not answer. They were scared and crying. Our team members took both children to Police Station at Sector 37 and informed Childline team also. After that Childline team come to police station then legal process started from Daily Dairy Entry (DD Entry). Investigation Officer Mr. Ishwar Singh made an announcement on the wireless. Then children’s parents come to our office. We went to police station and after completing necessary formalities, the children were handed over to their parents. (F) A Child Labour Rescued by Our Children Group:- Our children group members saw a girl child who used to entertain the community people showing some gymnastic activities with her cousin and uncle. In this game, she used to walk on a rope tied 7-8 feet high from ground without any protection. It was very dangerous for girl’s life. Our children group members informed us regarding this. We did counselling to girl. During
  • 25. 25 this counselling, we came to know her name and she was 5 years old. With help of Childline, we went to police station (sector37) and her report was noted in Daily Diary (DD entry). We produced her before Child Welfare Committee. She was referred to shelter home for short stay. CWC informed her parents. Her parents came here and she was handed over to them. (G) Valmiki Mohalla's Construction Work At the time of MIS survey, we saw some open drainage, incomplete and broken lanes in Valmiki Mohalla. Some people were sitting at Valmiki Chock. Our team went there and asked them, “lots of work is done in Santosh Nagar area; why this mohalla is left?” People replied to our team members that nobody comes here to see our problems. We have faced many problems due to open drainage and incomplete roads. We had already discussed with the RWA members and Councillor regarding this problems. After that, we took photographs of incomplete work in Valmiki Mohalla and open drainage, sent all pictures to the Councillor and RWA members, and talked to them on phone regarding all problems of Valmiki mohalla. RWA member and Councillor assured to complete this work as soon as possible. Our team members have followed up this issue regularly. Good to see that within more than two months all work had been completed in Valmiki Mohalla and temple at Valmiki mohalla Chock is also repaired. (H) Children Group Met Central State Minister demanding Feeder School:- On the occasion of Swachchh Bharat Abhiyan (2 October), Nav Srishti Children Group invited Sh. Krishna Pal Gujjar (Minister of State, Government of India), Sh. Devender Chowdhry (Deputy Mayor) and Sh. Ajay Bainsla (Councillor). Our Children group submitted a demand letter to Sh. Krishna Pal Gujjar demanding a feeder school in Santosh Nagar Faridabad. This news published in Dainik Bhaskar and Dainik Jagran, on 3rd October.
  • 26. 26 Changes that are visible We have observed many changes in our intervention area. Biggest change is improved education scenario. Most of the children from our intervention area are going to Santosh Nagar and Sarai government school. This is a positive change towards the education in the intervention area. We are mainly working in this area on education and protection. After our interventions in Santosh Nagar, children and women have been active regarding education and child rights. Before our intervention, 30 to 35 % children were going to school but now 70 to 75 % children are going to school. In addition, our strong relationship with the School Management committee and school staff is helping us regarding children admission. There is a good impact of our work on education, child rights scenario and other related issues. Quotes from Beneficiaries and stakeholders  It’s better to teach someone to earn the bread instead of giving the food. That’s what Nav Srishti has done with us linkage with skill development program. Snehlata, Santosh Nagar  Nav Srishti and CRY have changed the lives of our children. Sabiya’s mother  Our children have got a new identity because of Nav Srishti. Ankit’s Mother  Our children have given up the hope but Nav Srishti restored their hope. Himanshu‘s mother Major Challenges Many challenges faced in the Santosh Nagar area like-  There is a need to work on community involvement as it is not up to desired level  Local community people are less concerned about children development processes  SMC is not functioning as per norms and we have not been able to build pressure on school authority to follow RTE norms. SMC members need to be oriented about their role and responsibilities.  Some of Police officers do not support missing children’s parents; Police officers are not working actively on the missing children cases, lack of interstate coordination.  Aanganwadi worker need to give attention to malnourished children in the community  Local PHC’s support to pregnant women needs to be improved. Child immunization and malnutrition should also be dealt with priority. Coverage We have benefitted 34 children (18 boys and 16 girls) aged 6-15 years. Besides we have covered 236 children through various activities. Following is the detail of the people we reached through different interventions-
  • 27. 27 Sr. No. Activity Beneficiaries Total Male Female 1. Child Activity Centre 58 60 118 2. NIOS 1 4 5 3. Children group 43 113 70 Total Beneficiary 102 134 236 Now Ankit Goes to School Ankit Kumar is a 14 years old child. Ankit lives at Faridabad. His family migrated to Santosh Nagar in search of employment. Ankit is the member of our CAC Children Group. He was studying in class 9 at government school, Sarai Faridabad. He failed in the exam of class 9. After that school reopened after exam, he went to school for readmission in the same class but class-teacher refused for admission. Teacher said that new children were coming from different schools so we will give chance to them. Therefore, we cannot admit Ankit in same class. Teacher suggested his parents to take T.C. of Ankit, go to National Institutes of Open School (NIOS) for admission. His parents wanted that Ankit should study at Sarai School. One Day, our team was in field then Ankit’s mother discussed this problem with our team members. She told that she was going to Sarai School to get Ankit’s T.C. We stopped her and suggested to go to school next day as we could go with her and try for admission. Next day our team went to Sarai School with Ankit and his Parents and discussed with the School Principal. We shared with school principal that this family is very poor and cannot afford admission at National Institutes of Open School. We asked the Principal that please tell us why did you not admit Ankit. Principal sought some time to look into the matter and assured us to admit Ankit. Finally Ankit got admission in the Class 9 at Sarai Government School Sector 33 Faridabad, Haryana. Ankit and his parents are very happy and thankful to CRY and Nav Srishti team.
  • 28. 28 Childline Faridabad The Program We have continued our work with Child Help-Line in district Faridabad, Haryana since March 2014. “Childline India Foundation” has been supporting the program. Childline India foundation is the central agency responsible for initiating, implementing and monitoring the Childline service and undertaking research & documentation, awareness and advocacy in the area of child protection. Seven full-time workers along with one part-time worker and several volunteers are associated with the program. Program covers entire district of Faridabad in Haryana. Many children were working as child labours engaged in domestic work. Program aims to support any child in-need and we try our best to reach every needy child. Goal Major goal of the Program is to provide all sorts of the support to any child in need. Besides it has a goal to promote an atmosphere in the area so that our area moves towards becoming a child-friendly society, ensuring the rights and protection of children. It aims that India moves increasingly towards becoming a child-friendly nation, ensuring the rights and protection of all children. CHILDLINE will reach out to every child in need and ensure their rights and protection. Major Objectives-  To ensure the practice of the highest levels of child protection standards in Childline.  To ensure a well-defined and practiced reporting mechanism for child protection violations and a time bound redressal system.  To ensure assessment and management of child protection risk in Childline spaces.  To create consciousness and awareness about child protection Approach Children are citizens and rights-holders. The dignity, liberty and freedom of every child must be respected. Besides, the best interests of the child must remain in focus in all matters that affect or concern the child. Children have the right to freedom of expression, to participate in decision concerning them. A child’s right to privacy and confidentiality must be respected within an overall consciousness and awareness of child protection requirements. Besides, zero tolerance of any form of abuse of any child whether direct or indirect is to be maintained. Child protection is the responsibility of all. Major Activities- Sincere efforts have been made to help the needy children and make local people aware regarding Childline. We have organized various activities as the details given here-
  • 29. 29 Awareness Meetings Awareness meetings were conducted providing information about Childline and its outreach. We also discussed on following topics-  Day to Day follow-up of old cases and weekly meetings.  Preparation of Resource Organization Meeting  Participation in Open House.  Intervention in various cases. Case Details We received 648 calls during the year. Most of the calls were related to protection from abuse. Besides there were calls related to medical help, shelter, protection from abuse, children in conflict with law, sponsorship, missing children, parents seeking help, emotional support & guidance, unclassified etc. Details of the calls are given in the following chart. Childline Se Dosti Week Celebration We celebrated a programme named “Friendship with Childline” from 14 November to 21 November 2017. The program was started by tying friendship bands to various eminent personalities in Faridabad. We began with tying the friendship bands to Mr. Hanif Kureshi (C.P.), Ms. Sushil (S.H.O.) and other police officers. We reached CWC at sector 15-A, Faridabad. Mr. H. S. Malik (Chairperson, CWC) and CWC members Ms. Geeta, Ms. Archana & Ms. Meenu, Mr. Ali Hassan and Ms. Garima (Child Protection Officer) were there. Children tied friendship band to them. 6% 39% 14% 16% 9% 16% Issue wise details of the cases 2017-18 Medical/Emotional help Protection From Abuse Sponsorship/Conflicting law Missing children Shelter/Parents seek help Unclassified/untraced/ unresponded
  • 30. 30 Children tied bands to Sh. K. C. Meena (Railway Superintendent) and Mr. Mukesh (officer in- charge RPF). We organised signature campaign at Ballabhgarh Railway Station and Bus Stand, Faridabad. Almost 500 people signed on the friendship banner. All the persons present there took pledge that they will also never hire a child labour and will work for the protection and welfare of the children. We performed an outreach program and made almost 700 people aware about the Childline. The Childline team and children reached at the old railway station and performed a street-play on the theme “Protection and Save the Girl Child”. Around 400 people watched the street-play and appreciated it. A rally was organised by the student of government modern school. The rally was flagged-off by Central Minister of State, Sh. Krishna Pal Gujjar. We covered various places in Faridabad, Ballabhgarh and made the people aware about Childline. On 21 Nov 2017 we reached Karma Marg shelter home and organised a drawing competition on child rights. The weeklong program culminated here. Open House Activity Report CHILDLINE organised an open house activity at community and School. In this open house around 500 people participated. Firstly, the Childline team distributed leaflets and gave information about 1098 that it is a toll free, 24hrs service for all needy children. This service was started in 1996, and is running in all states of India. You can help any child who is in need. People shared about the problems being faced regarding the child safety. We motivated the people to contact on 1098 to help children. Problems mentioned by children during open house were discussed in the session. Suraj-Kund International Fair Suraj-Kund Fair was organised on 2/2/2018 to
  • 31. 31 18/2/2018 32 in Faridabad District Haryana. Faridabad Childline and HSCPCR organised various activities providing information on the safety of children distributing IEC material. Women And Child Development Minister, Government of Haryana, Ms. Kavita Jain visited the stall and appreciated the child friendly stall. MHSCPCR Chairperson and Mr. Rajesh Chichi, ACP Crime Faridabad and many stakeholders visited the stall. HSCPCR chairperson Ms. Jyoti Baida appreciated the Childline team for their work. CHILDLINE also received 9 cases (4 related to missing and 5 to rescue from abuse) during the fair. Celebration regarding Republic Day On the occasion of republic day Childline organised a Nukkad Natak on January 26, 2018 performed by its volunteers at sector 12 on the theme of child protection. Participants appreciated the good performance of volunteers. Work Shop on J. J. Act Childline organised A workshop on November 2, 2017. All SHOs and SJPU of Faridabad police department and Labour Inspectors of labour department participated in the workshop. Celebration of Swachchhta Pakhwada We celebrate Swachchhta Pakhwada on 1 to 15 March 2018. During this celebration Childline organised various activities like rally, Nukkad Natak, signature campaign, pledge at old railway station, schools, bus stand, and slums areas reaching approximately 5000 people. Visibility of the ChildLine Our police commissioner Mr. Hanif Qureshi, District Elementary Education Officer Ms. Sateyender Kaur, Ballabhgarh Bus Stand building in-charge Mr. Shakib Khan and Superintendent of Railway station Mr. K. C. Meena supported the Childline to create visibility boards at police stations, schools, bus stands and railway stations. It helped to convey the message to large section of the society. Sh. H. S. Malik (Chairperson, CWC Faridabad) in his message conveyed, "The Childline Faridabad is helping hand for the children in need of care and protection. Childline team comes in action very quickly and helps the needy child. If an Ambulance Van is provided to this organization, they can do much better for the children. I am highly impressed with the work of Childline Faridabad. Best of luck"
  • 32. 32 Family Counselling Centre The Program We have been running Family Counselling Centre with the support of Central Social Welfare Board since 2008. Two fulltime counsellors and one part-time office bearer are associated with the program. Program mainly covers Neb Sarai, Maida Garhi, Rajpur, Chhattarpur, Freedom Fighter Colony and Sainik Farm localities. Objectives The program works with an objective to resolve family disputes amicably outside court and help in delivering justice to the victim. It adopts a comprehensive approach focusing on:  Listen to the complainant and understand the problem  Get a written complaint and send a notice to the second party  Listen to both parties and define a framework to resolve the issue  Counsel both the parties based on the facts and enable them to reach on a conclusion.  Refer the case to appropriate agency i.e. Family Court, DCW, DLSA etc. in case the matter is not resolved Community people, victim women or their family members approach FCC in case of any family dispute. Besides, concerned Police Station, “National Commission for Women” or “Delhi Commission for Women” also refer cases to FCC for counselling. Work Area The Program covers Neb Sarai, Maidan Garhi, Rajpur Khurd and Chhattarpur in the South Delhi covering around 20,000 families. Families in large number from weaker sections in the society in Neb Sarai and nearby vicinities are facing challenges on illiteracy particularly among girls, poor hygienic conditions, gender discrimination / violence etc. As women do not have any support system in the family and society as well, they are on the losing side and need moral and legal support. During the year, we have 416 direct beneficiaries while 3874 indirect beneficiaries were covered through various activities. Major activities Awareness program for “Beti Bachao Beti Padhao” We organised an awareness programme “Beti Bachao Beti Padhao” on dated 21st February 2018 at Neb Sarai. Total 35 girls and women participated in this awareness program. The main objective of the programme was to educate women/girls about their rights. The program intends to bring a change in the undignified situation of women and girls in the communities. The issues such as gender equality, girl education career development, child marriage, etc. were
  • 33. 33 taken up for discussion in this program. We motivated the participants to join “Beti Bachao Beti Padhao” campaign and generate awareness against gender discrimination so that the thinking of next generation is changed positively. Celebration of Swachchhta Pakhwada Nav Srishti team celebrated “Swachchhta Pakhwada” On 15th March 2018 with full enthusiasm at Neb Sarai. This celebration paved the way to understand importance of water and sanitation. Community members were mobilized to create awareness on Swachchhta Pakhwada and given information on various issues related to cleanliness. SMCD also joined us and disseminated the key information regarding the Swachchhta MoHUA application. Through this application, people can complain directly and SMCD will address resolve it within 24 hours. Our team educated the people about street cleanliness and garbage management. People were asked to be cautious of potholes as a child in the community was died falling into a pit. International Women Day Celebration On Thursday, 8th March 2018, we celebrated “International Women Day” at Neb Sarai with community members. We conducted an awareness program in which community members were made aware about women rights. This program was not restricted to women only as awareness to male is equally important so that they know about to respect women and behave with them equally. So the women were asked to forward this information to female as well as male. Women specifically were told about their rights and laws related to domestic violence, dowry, right to livelihood etc. Community Meetings During this year, we organised 24 community meetings in our work area with the purpose of spreading awareness among women regarding their rights, various laws that help women and social issues such. Total 495 women joined these meetings. We also acquainted them with the role of FCC and motivated them to approach us when if needed.
  • 34. 34 Meetings with Police: 12 meetings were conducted with police personnel in Neb Sarai and Sangam Vihar. The meetings were attended by 36 police personnel and were focused on the problems faced by women victims when approaching the police. Emphasis was laid on taking adequate measures to ensure timely registration of FIR and providing prompt and effective support to the victims. Advisory Committee: An Advisory Committee has been constituted to help the FCC team. It is comprised of seven members, including, three representatives from Nav Srishti, one worker from ICDS, one legal expert, one medical expert and one police representative. The committee meets on quarterly basis to discuss the nature of cases that approach the FCC, the steps to be taken on those cases, challenges faced by the team and their remedy, latest legal developments and other related issues. Changes That Are Visible FCC has helped in improving overall scenario regarding violence against women. Awareness regarding FCC has given a confidence to women that they have a platform to be approached in case on any untoward incidence. Victim women and concerned families have found the programme very useful, as they have been able to resolve the dispute outside the court and that in a very cordial atmosphere. Impact/Changes FCC deals with all kinds of problems, which occur in a family unit. Major problems that are frequently reported are domestic violence, economic problem in terms of maintenance within the family, inebriated spouse and his malicious behavior and sexual harassment; dowry demand and other family disputes. The FCC makes utmost effort to soothe the family and make all attempts to resolve the dispute. Men and women both approach FCC but number of women cases are comparatively higher. There are several instances when the family was almost on the verge of splitting but intervention of FCC helped to keep them united. The initiative has helped many families to have a happy living. We have observed that-  People who have approached FCC in past and had good experience and key persons of community suggest any victim to approach FCC.  Mostly cases come from our intervention area while some persons / families from other areas also approach our FCC as well.  FCC team has good rapport with local police and community leaders.  Police also send cases to family counseling centre. Family counselling centre registers case and takes immediate action according to need of complainant. Therefore, Women do not want to go to court or local police. They prefer to get their cases resolved through FCC. FCC has resolved 62 cases with its efforts during the year.
  • 35. 35 Pleased To Share- Name: Geeta Place: Nab Sarai Geeta’s husband was living at a village where he was not doing any job and used liquor daily. Due to which there was lack of care of their children. Today Geeta is very happy because her husband now lives with her in Delhi and earns money and also has become responsible. He teaches children in school. Now both of them earn. Name: Reena Place: Nab Sarai Reena has been living with her parents for more than one year because she does not have enough money to file case against her in-laws in court. That is why prosecution did not take place. Reena got information about FCC and she came to our centre and told us that her sister and mother in-law used to beat her and her husband would not come forward to save her. We called her in-laws to FCC for counselling. We counselled them. They agreed and apologised. Now Reena lives with her husband and in-laws happily. She thanks Nav Srishti. Name: Mannu Devi Place: Nab Sarai Mannu Devi is living in Delhi with her husband and her child. She belongs to Bihar. Her husband is a habitual drinker. Due to which Mannu Devi was very upset. She came to know about FCC and approached us. She narrated her problem in detail. Her husband and in-laws were called for counselling many times. Her husband could not give up drinking but reduced the quantity. Now Mannu Devi says that earlier there was a lot of disturbance and fighting at home but now he does not do so. She feels better. Major Challenges faced during the reporting period  Reporting and addressing cases of incest is a major challenge where the family members do not come to family counselling centre.  In some cases, victim changes her statement  Sometime family is not interested to file case in court. Children Are Going To School Now Meena (changed Name) is a resident of Neb Sarai. She came on May 5, 2017 to family counselling centre for complaining against her husband. She narrated her painful story that her husband used to come home drunk & beat her badly (Physical violence) in front of her children. He also used to abuse her & misbehave with children as well and removes his cloths in front of the children. It was having a negative impact on the children. She has four children. She further said that her children were not able to perform well in their studies due to bad family environment. Children are very disturbed due to all this. She shared that her husband did not pay school fee of their children. That is why the elder son had to leave the school and other children were not going to school.
  • 36. 36 Then we called her husband to FCC and did his counselling. During the counselling, we came to know that he is mentally disturbed. After that we advised him to visit Malviya Nagar hospital for treatment. We counselled him time to time. He took his treatment & medicines from hospital on time. Now he is in a better condition. At present all the children of Meena are going to school and studying well, now Meena is also working with free mind and both husband & wife are living happily. Family environment is peaceful now. Capacity Building  Delhi Social Welfare Board organized an orientation programme for FCC counsellors on 16 and 17 December 2017 at Delhi University. Ms. Neetu and Mr. Ram Mohan Shukla participated in the training.  This year we have also attended a meeting in National Law University on 17/02/18 in presence of Bhawana Khali in which we have discussed the problems related to marriage focusing on marriage expenses, maintenance, alimony, compensation etc. Indirect Beneficiaries Program has benefitted 4044 indirect beneficiaries through various interventions. Details are given here- Sr. No. Activity Number Beneficiary Male Female 1 Pakhwada celebration 60 3 57 2 Awareness session on Beti Bachao Beti Padhao 35 0 35 3 Women day Celebration 45 4 41 4 Community Meeting 24 13 510 5 F.C.C Member Meeting 4 4 7 6 Awareness’ Camp 24 170 3200 Total 192 194 3850
  • 37. 37 Wajood; Mahila Panchayat The Initiative We have worked on an initiative in collaboration with Action India. The initiative is named “Wajood” and it is aimed to support women suffering from domestic violence and other related family disputes. It is a Mahila Panchayat collectively promoted by local women. The program began on 1st September 2017. Program primarily covered I, K & F blocks in Sangam Vihar, South Delhi. We have appointed one Para-Legal Worker to help the Mahila Panchayat members in deciding the steps in different cases as per their nature and requirement. Main objective of the program is to bring a change in the undignified situation of women caused due to domestic violence and other similar causes. It focuses on -  To support helpless women by helping them in getting justice  To sensitize the society on issues such as domestic violence, dowry, child marriage, etc.  To provide legal help to women who do not have access to and knowledge about legal procedures.  To work with volunteers and trying to ensure that no cases of harassment against women are reported by building a vast network of volunteers among the community Beneficiary Community Any woman who is facing challenges in form of domestic violence and any other form of injustice / dispute. Brief Description of the Work Area The project locations being the marginalized communities have multiple problems associated with the women and girls. Women atrocities, gender discrimination and inequality, illiteracy particularly among girls, poor health and hygienic condition followed by poor health services, domestic violence and unsafe environment for women and children are prevalent in the communities. One of the major causes of crimes/ violence/ harassment, etc. against women is use of drugs i.e. use of alcohol and other form of intoxicants. The present program intends to bring a change in the undignified situation of women in the community in getting justice and helping them with legal proceedings, if required, in the cases of domestic violence or harassments against them. Major Activities  Meeting of volunteers of Mahila Panchayat takes place every Wednesday and hearing the cases of different women victims from the community was done there.  Encouragement of volunteers is done to create a network of volunteers so as to expand the reach.
  • 38. 38  Trainings from DLSA on legal aspects are organised.  We have organised leadership development trainings to the volunteers. Changes that are visible With the opening of Mahila Panchayat in the locality, mentality of people has been changed. Men of the area refrain from harassing the women in the family. They think that if we do anything wrong, Mahila Panchayat would interfere in the matter which would lead to opening up of their personal matters in the public. Quotes from Beneficiaries and stakeholders  Rita said, “Just a phone call from Nav Srishti team has improved my husband’s behaviour and now he takes care of me and also helps me in household chores.”  Members said, “We actively take part in its meeting as a member of Mahila Panchayat and raise our voice against any wrong that is being done in the community.” Major Challenges faced  The police department and other government departments do not co-operate with us much. Whenever we suggest any women victim to call the women helpline or go to the police, they complain that those people are not hearing their complaints.  Women accept all the violence and harassment as their fate and don’t raise their voice against any such acts. They think that it is the husband’s right to beat his wife.  Some women suspect their husbands and come to Panchayat for every small issue. Rita Got Her Right Rita is a part of “Nav Srishti” for last 5 years. Despite being illiterate, she is very active in the fieldwork and performs well at her work. Her husband is a professional tailor and owns a tailoring shop. She natively hails from Gorakhpur, Uttar Pradesh. Once, they went to visit their family in their hometown and discovered that their parents were dividing their ancestral property but her mother-in-law refused to give Rita and her husband their share. But she continued her fight for her share in the property. She tried her best that her family matters should not go to public but when she was not getting justice, she filled a case in the village Panchayat. Since it was a male Panchayat, Rita, being a woman could not put forth her arguments directly, so her brother-in-law helped her and represented her in the Panchayat. The decision was made in favour of Rita and her husband got his share of the property. Rita says that Panchayat has given her the courage and knowledge to fight for justice.
  • 39. 39 Mahila Panchayat Program We have been running Mahila Panchayat program since 2001. The program is supported by Delhi Commission for Women. Five full time workers are associated with the program. Presently we are running three Mahila Panchayats in Delhi at Nangloi (West Delhi), Bharola (North) and Holambi Kalan (North West) Program has a goal to bring significant changes in lives of local women and make safe environment for them. It has an objective to provide support to victim women. The women from vulnerable communities where maximum number of violence against women takes place have been motivated to join the Panchayat as its members. Any woman suffering from any kind of violence, harassment, assault or any dispute with in the family can approach the Panchayat. The work Area Nav Srishti is running Mahila Panchayat in Holambi Kalan. This area comes under northern part of Outer Delhi and is a resettlement colony, developed in the year 2000. Most of the working people are engaged in the occupations from unorganised sector. They don’t have any regular jobs and therefore no regular income. It increases hardship of their lives. Women and children are the most sufferers. Nav Srishti runs a Mahila Panchayat in Nangloi. This area comes under northern part of outer Delhi and is a resettlement colony, developed in 1965. Most of the working people are engaged in own business, daily wages and government sectors. Mahila Panchayat covers all area that comes under Nangloi police station like Nangloi Camp No. 1, Camp No. 2, Camp No. 3, Veena Enclave, Rajdhani Park, Rajendra Park, Amar Colony, Nangloi Extension, Shiv Ram Park, Nilothi and Kamruddin Nagar etc. Nav Srishti runs Mahila Panchayat in Bharola. Bharola is slum cluster and comes under northern part of Delhi. Most of people are working in Daily wages at Azadpur Mandi. Men are involved in alcohol and drugs addiction. It is a main problem so women are working to run their families. Major activities Nav Srishti held a big community meeting on 15 Nov 2017 at Holambi Kalan on issue of protection for women. Around 1000 women participated in meeting. Ms. Swati Maliwal (Chairperson, DCW), Ms. Sarika Chaudhary (Member DCW), Ms. Promila Gupta (Member DCW), and Ms. Rekha (Consultant, Mahila Panchayat) joined the meeting. Ms. Swati Maliwal delivered
  • 40. 40 a speech on DCW’s work and problems faced during the closing of illegal wine shop in different area of Delhi. She told to women that how they visit and solve problem of Sulabh toilet, illegal wine-shop and molestation in Delhi. She shared that Delhi police is not working properly because they are need of 66000 more police personnel. Many police officers are appointed for VIP people’s security so that women and girls are not safe in Delhi. All women shared that there are many illegal wine-shops in their area, they complaint to police but no action has been taken by police yet. MS Swati Maliwal asked the women that who want to close wine shop and who support to visit illegal wine-shop in the area. All women agreed to close illegal wine-shop. Ms Swati Maliwal and DCW team visited 5-6 illegal wine-shops in the area. Ms. Swati Maliwal raided on the wine shops and found many wine bottles and called to police for strict action. Police came and all wines bottle were handed over to them and police took a statement of women and wine shop owners. All women thanked DCW team for their visit. Ms. Swati Maliwal and DCW team thanked Nav Srishti and women for their support. After the visit 2 illegal wine shops were closed and 2 FIR lodged against illegal wine shop owners. Changes that are visible This year Delhi commission for women has changed their strategy for Mahila Panchayat work, Commission has gave 1 Panchayat for 1 police station and Panchayat is covering all area like police station and all awareness meeting and visit held in this area so Nav Srishti held awareness meeting, Gali meeting, one to one visit, Rape Roko Signature Campaign and Community meeting in all area of police station Nangloi. Mahila Panchayat team made the community aware on domestic violence, Women rights, helpline number 181 etc. After awareness meeting many women came to know about Mahila Panchayat and desired to become member /volunteer in Panchayat. They are working in their area and making the community aware and sending cases to Mahila Panchayat. Total 234 cases are registered in three Mahila Panchayats.
  • 41. 41 In this year 3 Mahila Panchayat staff merged in 1 Mahila Panchayat and 5 staff of Panchayat is working in community as a powerful. Mahila Panchayat budget has increased so Panchayat team is working smoothly in community and held 145 community meetings. After counselling 5 registered cases, they sent 2 or more new cases to Mahila Panchayat. RWA (A-block, camp no 2) has supported Panchayat program and cases. 50 people (Mahila Panchayat member and volunteers) have given information in community about the Mahila Panchayat. Quotes  SHO, Mangolpuri gave appreciation letter for Nav Srishti.  Councillor, Jyoti Rachhoya from Nangloi gave letter to Nav Srishti  RWA of A-Block, Camp no 2 Nangloi gave letter to Nav Srishti. Major Challenges faced Mahila Panchayat budget is not disbursed timely. It has an adverse impact on smooth function and implementation of Panchayat activities. Bharti Got the Right of Her Child On September 28, 2017, Aarti’s case came in the Mahila Panchayat and she told in Panchayat that her son had gone to Hardwar for bringing Kanwad. He had died in an accident. My daughter-in-law Bharti is Pregnant and now she is living at her maternal house. She alleges that we want to harm her and her child and she wants to take all their belongings back. We do want to give all dowry items back in presence of the Panchayat. Mahila Panchayat investigated the matter. Bharti's family sought some time to solve the matter. Panchayat sent the first information letter to Bharti on October 9, 2017 and on October 11, 2017 both sides attended the Panchayat. Bharti said that her in- laws will not claim the child. She further said that it was difficult for her to live at her in-laws home as her husband was no more. Bharti demanded her stuff back. Mahila Panchayat told that Arti wanted to give your stuff through Panchayat. After getting mutual consent, Bharti presented the list of her dowry items. Aarti returned all the items as per list. Then the Panchayat got Bharti's luggage from Arti's house and both parties signed the agreement letter and made the video and gave video to Bharti. Arti thanked the Panchayat and said that you saved me from court, I am very grateful to the Panchayat.
  • 42. 42 Creche for Deprived Children The Program We have been implementing creche program for deprived children with the support of Plan International and Life Insurance Corporation of India since September 2015. We have run crèches at Holambi Kalan and Neb Sarai. Twenty-three persons including teachers and helpers are associated with the program. The program has a goal to ensure the right to survival for the deprived children in these localities. Objectives ECCD emphasizes a holistic approach focusing on the child’s physical, emotional, and social as cognitive development. The objective of ECCD is to nurture the children for their physical and mental development and to prepare them for schooling with right attitudes and habits. Beneficiary Community Program benefits the children in the age of 2 to 12 years. Brief Description of the Population Covered Neb Sarai is a village area, which is located in the South Delhi on the road from Saidul-Azab to Indira Gandhi National Open University. We have been working since 1998 in this area. There are approximately 25000 households in this area. We are working with approximately 12000 households. Most of the beneficiaries are working in factories, daily wages, domestic workers and labours. They all are migrant people belonging to Bihar, Rajasthan, UP, Nepal etc. they are living in rented rooms. They have to accommodate in small rooms with 5-6 family members. Their average annual income is less than 1 lakh. Major activities We have run 12 Crèches at Neb Sarai and Holambi Kalan under the program. The program has benefitted 360 children. Following activities have been organized under the program- Health Check-Up Camps - We have organized 16 health check-up and growth monitoring camps during the year covering all 360 children. Qualified doctors have paid visits during these camps and provided good healthcare. Parents Meeting - We have organized parents meeting regularly with parents of all children. Parents of these children actively participated in these meetings. We discussed different issues such as health & hygiene, child protection and importance of education. They were also made aware about progress of their children.
  • 43. 43 Facilitating on School Enrolment – We organised the program on this issue. Objective of the program was to make the community aware about school enrolment and the importance of education. On 1/4/2017 we organized 1 street-play on the issue of facilitating school enrolment in the area of Kabari Basti at Neb Sarai. Approximately 150 people watched the street-play. People were very happy to get the information and they told that these activities should be organized from time to time. We enrolled 51 children from our center with government school during April to May 2017. Immunization Drive - We organized immunization drive in collaboration with Neb Sarai Dispensary on 19th May 2017. We identified unimmunized children through door-to-door visits. Then we shared the data with the Doctor at local dispensary and organized the drive. Total 52 children (25 girls and 27 boys) have been immunized through the drive successfully. We also organized door-to-door visits for generating awareness about immunization. We organized street play on 6/4/2017 on importance of immunization at Kumhar Basti, Neb Sarai. Approximate 150 people watched this play and got information about immunization. Awareness on Immunization - We organized 3 awareness sessions on the issue of importance of immunization. Total 250 women and 125 men participated in the program. People were made aware about the issue during that program. Celebrations – we organised a program on August 12, 2017 regarding Independence Day with all the children at crèches. We discussed about importance of Independence Day. Children enjoyed themselves with various cultural activities. Children Day - On 14th November 2017 we celebrated Children Day with the children of 10 crèches. The children were very happy and enjoyed themselves. They participated in different games and activities like dance, songs and recited poems. Facilitating Birth Registration– We organized the street play on 12/4/2017 on the importance of Birth Registration at Neb Sarai. Approximately 250 people watched the street play.
  • 44. 44 Aanganwadi workers also participated in this Programme. We organized door-to-door visits for. We also organized 2 awareness sessions with 102 women and 50 men. During that program we discussed about the importance of birth registration of the children. Celebration of Republic day – We conducted a program on 25 January 2018 regarding Republic Day with the children at crèches. The importance of Republic Day was also explained to the children and the program ended on a high note with the playing of the National Anthem. Teacher Training – We organized training for the teachers on 27-29 June 2017. Ten teachers and 1 coordinator attended the training program. Participants discussed about child development, importance of ECCD, How ECCD helps in child's development and TLM development. It was a participatory process and participants learned a lot during the training. Significant Achievements We have benefitted 360 children running 12 crèches. We identified unimmunized children during our immunization drive. Total 52 children (25 girls and 27 boys) have been immunized through local PHC. We enrolled 51 children in formal schools from our center during April to May 2017. Major Challenges In case where both parents are working, the adjustment of the timing gets difficult. Parents find it difficult to drop and pick their child. Our staffs have to spend additional time to look after the children until their parents come. Impact of the Program We have received positive feedback about the impact of the program in the community. Parents especially the women are happy to enrol their children at our crèche. They told that earlier they were concerned about their children and were tense about their safety. But now they are feeling good and go to work without any tension and their economic status has become better. Health and academic level of the children is also improved. Quotes Mr. Raju: - After sending children to crèche, I can easily focus on my job. Children are learning good things and progressing day by day. I am very happy and thankful to Nav Srishti for taking care of my children so lovingly. Ms. Lata: - Before going to crèche, my child was not able to speak properly but now he is more confident, talks a lot and loves to go to crèche. My child is also getting proper food time to time.
  • 45. 45 Crèches for the Children of Construction Workers The Program We have been running crèches for the children of construction workers since February 2017. The program is supported by Mobile Creche. We are running two crèches; one at ANSAL API Gurugram Sona Road and the other one at Sare Home. A team of six teachers and two helpers is associated with the program. We are also running crèches for construction workers’ children at Ghaziabad with the support of Mobile Crèches. The program started from December 2015. A team of five teachers and two helpers is looking after the activities carried out under the program. Under this programme, we have two crèche centres running in Ghaziabad, located at Mohan Nagar and Raj Nagar, aimed at looking after the children of working mothers. This enables the mothers of these children, who work as construction labourers, to work with minimal concerns about the safety of their children. Project Goal The programme has a goal to benefit children from weaker sections and help construction labour to go to their work without any worry. We have covered working mother’s children up to the age of 12 years. Objectives The programme is aimed at looking after the children of working mothers and to provide them with supplementary nutrition, hygiene, healthcare and pre-education facility in a safe environment. Beneficiary Community Construction labours and their children are main beneficiaries under the program. At the construction site of Ansal API and Sare Home Gurugram Sona Road, there have been employed migrant labourers from Bihar, Rajasthan, Uttar Pradesh, Jharkhand, West Bengal and Madhya Pradesh. They have been accommodated in 170 jhuggis near the site. More than 1000 persons are accommodated in theses Jhuggis. Major activities Teacher have organised various activities with these children as poem / storytelling, personal hygiene, joyful learning through games etc. We have also involved these children in joyful
  • 46. 46 learning for boosting their Knowledge and confidence and provided the safe and healthy environment. We have organised monthly meeting with parents of the children and updated them regarding the progress of their children. We have organised fun activity with children. We have also worked to make the parents aware on the health, hygiene and nutrition of their children. Crèche is run from 9.00am to 5.00pm. Mobile Creche has organised basic training for the staff. It helped the teachers and helpers to understand their role and responsibilities. Quotes Dr. Sandeep says that Nav Srishti & Mobile Crèches are working very well in the field of child education and health. PHC ANM Manju says that ANSAL API Nav Srishti & Mobile Crèches staffs are very conscious about children’s health. Immunization work is carried out on time. PHC ANM, Neelam says that SARE Home staffs are very supportive in immunization. Mr Deepak Kumar In-charge, Government Primary School, Nebka village says that SARE Home Nav Srishti & Mobile Crèches staffs are aware about education. Admission work is carried out on time. Mr T. N. Singh says that SARE Home Nav Srishti & Mobile Crèches staffs are very responsible and working very well. Coverage We have covered 491 children (234 boys and 257 girls) at all four centres as per the details given here- Major Challenges Migrant workers on construction sites are lacking services that provide access to Particulars Boys Girls Total Sare home Gurugram 60 72 132 Ansal API Gurugram 72 80 152 SG grand Ghaziabad 48 59 107 SG oasis Ghaziabad 54 46 100 Grand total 234 257 491
  • 47. 47 adequate health care, nutrition, safe care, access to breastfeeding and basic stimulation and nurturing. These children end up on construction sites, invisible to corporate houses, administration and governments. Maternity support and crèches for young children barely exist, despite a clear need for child care support. Children live in unsafe and unhygienic surroundings; lack of physical care, emotional nurture or mental stimulation; incomplete immunizations; no exclusive breastfeeding; exposure to water borne diseases; inadequate nutrition; disrupted schooling are among the major challenges. Now Children Go To School Daily Parents (Shiv Kumar and Radha) have a problem that their siblings (Nitish, Niraj, Sonia, Sandhya, and Tanya) don’t go to school daily. They wanted to keep an eye on growth and development of children, on their development of knowledge and on their overall progress. Shiv Kumar and Radha are from district Sivan, Bihar. Tanya is in crèches, Sonia and Sandhya are in bridge course, and Nitish and Niraj were living at their native village with their grandparents. Shiv Kumar has one younger brother, parents and a sister. Sister is married. He doesn’t have agriculture land in village and has kachcha house. he was not able to earn livelihood for his children so he came here in search of employment. Our team members went to parents and talked to them about the program run by the organization. Staff members also talked to contractor. Staff members also explained about the program and made them visit where crèche was running. Parents understood our program and sent their children to centre. They have told us that their children don’t want to stay at home as they love to come to centre desperately. Mansi’s health improved and participation increased When Mansi came to our ANSAL API centre, we measured her weight and height and surprisingly found that she is utterly malnourished and her health falls under the MAM category. Due to her poor health conditions she occasionally participated in the activities organized at our CAC centre and remained abysmally quite most of the time. Primary reason for her poor health can be attributed to lack of balanced diet and her poor hygiene. We started providing her healthy nutritious food which included egg, oil, banana, Khichadi etc. A keen attention was given to maintain her clothes, nails, body, shower and overall hygiene. Moreover, she was actively motivated to participate in the centre’s activities. The same was communicated to her parents so that they can take care of her hygiene as well. Her parents started looking after Mansi’s diet and hygiene more vigilantly and carefully. Unlike before, Mansi now looks more clean, hygienic and healthy. Her weight has increased from 13 Kg to 14Kg and her health now comes under normal category. She actively participates in the activities organize by the centre.
  • 48. 48 Rajiv Gandhi National Crèche Scheme Nav Srishti is running a creche for children whose parents are working and economically weak. This program is being run since 1998. Presently we are running a creche at Neb Sarai benefitting 50 children in the age group of 2 to 6 years. We have four team members who lovingly look after the children. We have organised various activities for these children as given here - Health Check-Up– we organized periodical visits of medical doctor to conduct health check-ups and growth monitoring for the children at crèche. Parents Meeting - We organized 12 meetings with the parents of crèche children this year. Parents have actively participated in these meetings. We have discussed various issues during the meeting such as health & hygiene, progress of their children, protection of children, importance of education, school enrolment and retention, child sexual harassment, seasonal diseases, importance of immunization, birth registration etc. Celebration of Independence Day – on 14 August 2017 we organised a program regarding Independence Day with all the children. We discussed about the importance of independence and shared a brief history of our freedom struggle. Children enjoyed themselves with cultural activities. Diwali Celebration- we organised a program on 19th October with the children regarding Diwali. Children Day - On 14th November 2017 we celebrated Children Day with the children of both crèches. The children were very happy and enjoyed themselves. They played different games and participated in various activities like dances, songs, poems etc. Celebration Regarding Republic Day – On 25 January 2018 we organised a program regarding Republic Day with the crèche children. The activity was thoroughly enjoyed by all the children and it was also a great platform for them to showcase their talent by participating in various activities such as singing, poem recitation, solo dance, group dance, speech and sloganeering on cleanliness. The importance of republic day was also explained to the children and the program ended on a high note with playing the National Anthem. Major achievements  Health status of children is improved. Their parents have also become more aware about health & hygiene that has made a positive impact on their health also.  Now parents of the children are doing well at their work that has also improved their economic status.  Children have learnt many good habits that have resulted in good behaviour.
  • 49. 49 Child Centred Community Development Programme (CCCDP) Child Centred Community Development Programme (CCCDP) is implemented in Holambi Kalan with support of “Plan International” since 2008. Program has a right based approach. The unique feature of the programme is that we involve community in planning, implementation and evaluation and work on seven components i.e. Health, WASH, Child Protection & Participation Education, ECCD, Economic Employability & Disaster Reduction Management for the community development. Health We have worked to improve maternal, new-born, child health and nutrition by enabling community to access affordable health services and also strengthen government's RMNCH+ program. We organised monthly meetings with pregnant and lactating mothers, Saas Bahu Jalsa, Block level nutrition demonstration, Health Mela, fathers orientation on mother and child care, annual felicitation for the awareness among the community. We did advocacy with PHC, CDMO, district hospitals to improve the health services. The total direct outreach in health programmes is 4350. Outcomes and Impact Institutional delivery increase by 3% (72 % to 75 %) in the year and child immunization is increased by 5% (80% to 85%). New born children up to the age of 9months are fully immunized during the year. Water, Sanitation and Hygiene (Wash) We have organised regular meetings with school WASH monitoring committee with the objective to promote safe hygiene practices at school/AWC, particularly for girls by improving access to WASH facilities in 8 MCD primary schools. We celebrated specific days like Global Hand Washing Day, World Toilet Day, World Water Day and World Environment Day at schools as well community level. We also conducted training programme for the School Management Committee on School Development Plan on WASH. 2511 622 1687 51 Direct beneficiaries during 2017-18 girls (up to 18 years) women (18 years and above) boys (up to 18 years) men (18 years and above)