Angelina Komarova has over 10 years of experience in logistics, customer service, and marketing roles. She is currently working as a Marketing Executive for Kumar Organic Products Limited, where her responsibilities include identifying prospects, promoting products, maintaining customer relationships, and providing customer support. Prior to this role, she held logistics and warehouse positions with various companies where she managed inventory, shipments, and customer service. She is proficient in Microsoft Office, warehouse management programs, and has won awards in logistical competitions.
1. ANGELINA KOMAROVA
91 Wardown Crescent, Luton, Beds, LU2 7JT
Telephone: 07956 755310
E-mail: akomarova@workmail.com
A highly stimulated and professional individual with a strong customer focus and an ability to
translate customer needs into a coherent, flexible support strategy. Possess over two years of hands
on experience in managing and tracking shipments and providing customers with advice and
shipment alternatives in an international company. I am keen to share my knowledge and experience
for the benefit of the employment and gain new ones for professional development.
01 September 2010 - 26 June 2013 Tartu Vocational Educational Centre
Warehouse keeper, Logistics
12 April 2013 Electrolux Eesti AS
Household appliance maintenance service training
01 September 2009 - 15 June 2010 Valga Vocation School
Logistics, Customer service
01 September 2000 – 17 June 2009 Valga Basic School
Basic Education
10 October 2013 – Present Kumar Organic Products Limited (UK)
Marketing Executive
• Identify potential prospects, promote KOPL products, establish, maintain and grow close
customer relationships and cooperation on projects
• Provide monthly update of activities at assigned customer: opportunities, new contacts and
contracts, progress of current projects
• Provide prompt customer support services to enhance customer satisfaction and increase
business volume
• Handling customer service queries – following-up on payments and logistic issues
• Arranging Directors’ travel arrangements and scheduling meetings
• Managing stationery and re-ordering products when necessary
• Maintaining monthly sales performance against forecast
• Provide commentary on the performance of sales. Suggesting reasons for
anomalies in sales trends
• Frequent client visits/meetings (International)
• Plan and deliver important events, organise and attend events and exhibitions
• Organising international training sessions between customers and R&D Department
• Assisting in the production of ongoing competitor analysis and reporting, with particular
reference to pricing, presentation and promotion for each conference and exhibition.
Personal Profile
Education & Qualifications
Work Experience
2. 01 July 2011 – 20 March 2013 Lumehelves OU (EST)
Logistics Manager
• Ordering goods, picking, packing
• Ensuring that goods are shipped in the most timely and efficient manner according to
documented processes
• Negotiating with transportation providers to obtain best rates and service
• Preparing and updating monthly logistics, schedule to assure deliveries to production
locations. Coordinating product delivery schedules with customers
• Managing finished goods inventory
• Managing liaison with suppliers, customers and origin stations
• Re-routes freight as needed to meet demands and minimize costs
• Providing transportation information and managing billing information
• Loading and unloading goods using a forklift
• Organizing and maintaining hard copy and electronic documentation supporting order
fulfillment, distribution means, pricing, and contractual obligations.
07 October 2012 – 10 November 2013. TESCO Stores a.s (Czech Republic)
Storekeeper
• Responsible for receiving and storing goods
• Ensuring safekeeping of quality and quantity of products
• Preparing invoices and billing
• Responsible for returning damaged goods to vendors
• Making code bars
• Assisting in inventory cycle counts as required.
07 April 2013 – 17 May 2013 International Aluminium Casting Tartu AS (EST)
Logistics, Warehouse keeper
• Preparing invoices and billing
• Tracking shipment from pick up through delivery while targeting cost reduction, freight
savings, service and contractual requirements
• Communication with customers and partners
• Reviewing inventory position daily and weekly against outstanding orders and sales
forecasts; taking action to expedite inbound shipments to meet customer demands;
• Transport searching, arranging and booking.
31 January 2013 1st
place in Tartu Logistical Competition
8 March 2013 – 9 March 2013 3rd
place in Estonian Logistical Competition
• Proficient in computer skills including Word, Excel, PowerPoint and E-mail.
• Working knowledge of different warehouse programs (Merit Aktiva, Ladu 20).
• Basic knowledge of graphic design applications (Adobe Illustrator, Photoshop)
• Bilingual in Estonian and Russian.
• Fluent English.
• Driving: Full UK, Estonian forklift driving license.
Additional Skills
Achievements
References are available on request