15. INTERNAL
15
Scope of the exploration
The goal of this exploration was to find out how smart assistants handle the voice navigation of YouTube.
Amazon Alexa (Alexa) and Google Assistant (GA), the two giants of the market, were compared.
The behaviour of the GA is especially interesting, since YouTube belongs to Google and should therefore have
more features and a more seamless experience.
The ticket asked to check standard behaviour such as: play, pause, next/last video, repeat, forward to,
searching for particular Content Creators (CC) or content, like/dislike videos, and if the video starts playing
directly.
The ticket excluded setting the quality, sharing videos, and following CCs.