This document is a resume for Connie Andrew, who has extensive experience in customer service and medical billing and coding. She has over 15 years of experience in food service and customer service roles. She also has a degree in Medical Billing and Coding from Ultimate Medical Academy and certifications in CPT and ICD-9 & 10 codes, medical billing forms, and Medicare. She is proficient in Microsoft Word and has strong time management, organizational, and communication skills.