1. ANALYSIS OF NEW
TEAM MEMBER
SURVEY

2. Top ways individuals heard about
PGT
1. Family/Friend (n=26)
2. A current employee (n=7)
3. Internet (n=6)
1. Indeed (n=2)
4. Hiring sign (n=3)
5. Our products (n=3)
6. Community (n=3)
7. A career center (n=2)
*numbers approximate from sample of 57 NTMS

3. Top reasons for applying to
PGT
1. Pay (n=26)
2. Benefits (n=21)
3. Opportunity for
growth/advancement
(n=11)
4. Hours (n=10)
5. Environment (n=8)
6. Overtime (n=7)
7. PGT’s Reputation
(n=7)
8. Opportunity to learn
(n=6)
9. Need a job (n=6)
10. Location (n=5)
11. Stability/job security
(n=4)
12. Quality products (n=4)
13. Friends/family work
here (n=4)
14. Teamwork (n=3)
15. Family oriented
company (n=2)
16. Opportunity to cross
train (n=2)
17. Enjoy hard labor (n=2)
*numbers approximate from sample of 57
NTMS

4. Survey Format
 Currently survey has 5 responses ranging from
 “completely effective” to “completely ineffective”
 “completely agree” to “completely disagree”
 “completely satisfied” to “completely dissatisfied”
 Not forced choice (i.e. there is an option for
neutral)
 No negatively worded items

5. Analysis
 Average x̄ = 4.62/5
 Average σ = .57
 Average % = 92.4%
 Range = 4.34 - 4.79 (86.8% - 95%)

6. Distribution
We should see a normal curve
like this
Instead we see a skewed
curve like this

7. Why does our data look like
this?
 Not everyone is taking the survey, so we don’t have a good
sample
 Time survey is administered: most people are still trying to
impress us
 Paper format: though we say it is anonymous, we can still see
handwriting and tell who is turning it in
 We use mostly positively worded items that prompt a positive
answer
 Yes-saying: many participants will just go through and choose all
positive answers

8. Next steps
 Change format of survey
 Change time administered
 Require more (preferably all) New Team
Members to take it
 Alternate between positively and negatively
worded items
 Include a disclaimer
 Utilize forced choice item responses

9. Format of survey
 https://www.surveymonkey.com/r/S3SSRPS
 https://www.surveymonkey.com/r/RL7D2PJ
 Benefits: Analysis is done for us

10. Time administered
 Potentially, we could have New Team
Members take the survey on their breaks
during orientation, since they will already have
the job.
 Issues: Time during orientation
 We could also have participants take the
survey on one of the computers in the lobby
after NHP
 Issues: we would not be able to filter out or get
updated information from individuals who are
rescinded due to background etc.

11. Requiring more Team Members to
participate
One way to do
this would
be to put a
code at the
end of the
online
surveys (the
same code
so it still
remains
anonymous)
and require
them to give
that code to
us
New Team Member Surveys
Welcome to the PGT Family! As part of our New Hire process, we require all new team members
to take two quick surveys (under five minutes). You are welcome to take them on one of the computers
in the HR lobby or wait until you get home. Remember to bring this form to orientation on Monday with
the survey codes!
Survey 1:
https://www.surveymonkey.com/r/S3SSRPS
Code: ___________________________________
Survey 2:
https://www.surveymonkey.com/r/RL7D2PJ
Code: ___________________________________
_________________________________ ____________________________ __________
Signature Printed Name Date

12. Alternate between positively and
negatively worded items
 Doing so allows us to catch those “yes-sayers”
and throw out their data since it is not useful to
us
 Examples:
 “During the recruiting process, I did not feel that
my time was respected”
 AND “Overall, I was satisfied with the recruiting
process at PGT”

13. Disclaimer
 Remind participants at the beginning of survey how
important their answers are, that it is completely
anonymous, and that they should answer honestly
 Example:
 “We are collecting data regarding our New Hire
process. The recruiting team here at PGT is continually
trying to grow and improve this process. We would like to
get your feedback on the New Hire process you just went
through. This survey should only take 5 minutes and your
responses will be completely anonymous and confidential.
Questions marked with an asterisk (*) are required. Please
answer all questions as honestly as possible.
We appreciate your assistance in this endeavor! And
again, welcome to the family!”

14. Item responses
 Utilizing forced choice item responses “forces”
participants to either choose a good or bad
response. It gives us more useful data.
 Rather than 5 answer choices, we should have
4 or 6 so that there is no neutral option.
 Example:
 “I was satisfied with the recruiting process at
PGT”
 “Agree Somewhat agree Somewhat disagree
Disagree”

15. Importance of Accurate Data
 Expanding the range and standard deviation
on our data will help us to more clearly track
and understand trends overall
 With a better understanding of our data, we
can better respond to it and change as
necessary

16. Things to potentially change
 Timing of the survey: When do we want to give
it now?
 Item responses: 4 or 6 item responses?
 Wording of questions: Incorporation of
negatively worded items and randomization of
items
 Will we utilize SurveyMonkey?
 Will we utilize the code system?
 Any other thoughts/questions