Whereas QA is the overall process of ensuring manufacturers make things properly, Quality Engineering (QE) defines (or ‘engineers’) the system that does it. Quality engineers maintain, improve, and monitor the system.

1. An Outline on Quality Engineering Services
Finding and fixing bugs after the fact doesn’t work in a world where experience engineering
drives fundamental digital transformation, and the cost of poor-quality software is enormous.
Quality is an umbrella term. Depending on roles inside organizations, different minds have
disparate associations with quality – analysis, testing, data, planning, improvement,
management, customer’s voice, or even lawsuits, product recalls, or disasters.
Fundamentally though Quality is about exceeding customer expectations – every batch, every
season, every product. After all, the actual quality value is measured in higher revenues from
more significant customer satisfaction and higher operational efficiency and effectiveness from
increased productivity and innovation.

2. How does the Quality variable inform today’s competitive landscape?
Especially when gaining new customers or increasing market share, companies must continually
develop and improve products. So, then, in a marketplace with fewer barriers or boundaries,
customers demand higher quality at competitive prices. This premise creates stiff challenges for
product testing and quality assurance. How exactly?
Today’s faster release cycle times, cost pressures, and best-in-class user experiences don’t
happen in the Quality Assurance (QA) regime, which ‘assures’ quality. Instead, Voice of Customer
(VoC) needs to continually factor in the product design and waste identification and elimination
that brings down product costs.
QA and QE.
Whereas QA is the overall process of ensuring manufacturers make things properly, Quality
Engineering (QE) defines (or ‘engineers’) the system that does it. Quality engineers maintain,
improve, and monitor the system.
What distinguishes QE methods and tools is the cross-functional approach involving multiple
business and engineering disciplines (like Quality management system, Advanced product quality
planning, Quality Function Deployment, failure modes and effects analysis, statistical process
control, and root cause analysis).
Overall QE benefits in the 2020s
Saving money: Both – bug fixing and development times – are costly. Quality Engineers have a
certain mastery in identifying issues inside a complex system. The outcome? Developers spend
less time tracking down bugs. Additionally, delivering on quality before the build reaches
production limits costly hotfixes.

3. Saving time: When the rubber hits the road, teams often sacrifice testing time to meet delivery
deadlines. Quality Engineers save precious time by optimizing testing approaches. How? By
automating time-consuming tests, identifying efficiency-enhancing tools, and building shared
infrastructure across multiple projects.
Enhancing standards: As apps get complex by the day, their architecture needs testing
integration between the various layers. When traditional testing doesn’t cut it, Quality Engineers
combine their enhanced architecture understanding with a grey-box testing approach. The result
is more thorough testing of the whole system.
Improved Planning: Quality Analysts are primarily code-gatekeepers. However, when QA’s
identify issues that require re-architecting the application (time-consuming and costly), Quality
Engineers facilitate planning discussions, bring insights to highlight limitations, and coordinate
with developers to strategize the best ‘build-test’ approaches. Arresting early pitfalls helps in a
faster go-to-market without compromising on quality.
Effective communication: Quality Engineers test systems like end-users and understand
traceability in the underlying workflows. Doing this informs their ‘bridge’ conversations with
technical and non-technical roles. Their valuable insights highlight gaps from both a user and
system perspective and build trust across teams. The outcome? Highest product quality.
Quality Engineering in the age of Agile and DevOps.
As more Agile and DevOps philosophies proliferate across the software development lifecycle
(SDLC), Quality Engineering (QE) governance platforms have grown in prominence.
More Quality Assurance, Less Control
In the new world of mobile and IoT, enterprises embrace shift-left or apply more QA efforts
earlier in the development lifecycle. Potential problems are easier to catch and less costly to fix.

4. Test Early, Test Often
In Agile (and Scrum) environments, the idea is to ship products (or code faster) in more iterative
loops. So, when the emphasis on debugging begins before development, the QE governance
function is working with desired optimality.
Finally, QE Governance benefits the organization’s digital development
initiatives.
The entire product team (developers, designers, managers, QE’s) is trained and tuned on the
development process. This radically increases the quality standards and permeates a quality
culture across digital transformation programs.
As processes take root, the nascent QE mindsets have to be guarded in ways that slip back to
older methods are alerted and corrected. This step is accounted for in the QE governance
mechanisms.
QE actively investigates the relationships between in-process metrics, project characteristics, and
end-product quality. This is where QE governance measures metrics at the product (cost and
quality), process (efficiency and effectiveness), and organizational levels (employee satisfaction
and economics). Based on the learnings, organizations engineer quality improvements in both
the process and the product.
Conclusion
QE makes the proposed benefits of Agile and DevOps more real. Continuously validating product
attributes across SDLC, a holistic QE approach critically reduces delivery gaps and boosts
production expectations.
Original Source: https://maveric-systems.com/blog/an-outline-on-quality-engineering-services/