The document describes an NLP-based tool called NEON that automatically identifies natural language rules for analyzing informal software artifacts. NEON trains on a set of artifacts to infer rules for identifying recurrent patterns. It was evaluated on its ability to classify app reviews using rules identified from a training set. Over a third of NEON's recommended rules were judged useful by human evaluators for classifying reviews into feature requests and problem discoveries. Future work involves using NEON to develop recommender systems for various software engineering tasks.