AmTrust Metrics

1. AmTrust Target Metrics
Honored
Commit %
Transfers
%
>/ 90 % </ 40%
Date: 6/7/19 - 7/7/19
Rep ID Calls
Avg
Handle
Time
(minutes)
Transfers
%
Honored
Commits
Honored
Commit %
6208 178 9:26 32.60% 84 87.50%
116193 264 7:13 23.90% 88 97.78%
128623 278 6:39 25.90% 111 100.00%
130561 413 4:39 27.40% 116 95.87%
131538 393 6:13 23.40% 150 93.17%
139135 106 8:59 26.40% 43 100.00%
163572 339 5:05 20.40% 137 92.57%
240747 244 5:16 28.70% 73 97.33%
246034 254 7:18 29.10% 98 98.00%
262235 265 7:15 25.30% 113 98.26%
264265 272 6:38 26.80% 112 92.56%
266452 492 6:14 22.40% 209 98.58%
284957 263 4:52 31.20% 88 97.78%
286848 326 5:30 22.10% 101 99.02%
289283 356 7:36 25.30% 132 100.00%
293462 381 5:17 16.80% 103 96.26%
294947 66 7:58 27.30% 28 100.00%
305750 308 9:01 31.50% 124 100.00%
317900 329 5:57 21.90% 122 100.00%
338378 478 6:02 28.90% 162 95.29%
346724 372 8:27 19.10% 147 96.71%
367068 275 8:08 29.80% 114 95.00%
367107 791 6:32 32.90% 271 96.10%
367257 173 6:37 28.30% 94 91.26%
378557 283 7:25 23.00% 159 90.86%
378593 51 4:27 35.30% 17 89.47%
389001 215 9:25 28.40% 137 90.13%
392144 111 5:31 19.80% 48 97.96%
392152 425 4:46 28.00% 121 93.80%
392158 77 7:14 24.70% 23 100.00%
404719 269 6:07 34.20% 105 94.59%
404728 276 6:43 24.30% 120 96.77%
404731 386 5:14 30.60% 148 94.87%
404763 209 6:59 25.80% 78 97.50%
404766 91 7:19 31.90% 31 100.00%
405138 92 7:33 42.40% 39 100.00%
405500 326 5:37 20.90% 98 95.15%

2. 406641 82 4:29 34.10% 22 100.00%
407109 21 9:34 19.00% 14 77.78%
407286 128 7:33 33.60% 44 100.00%
407617 102 10:32 25.50% 94 92.16%
415215 153 8:52 21.60% 71 94.67%
421450 152 5:15 22.40% 76 88.37%
421463 391 6:09 29.70% 117 96.69%
421779 105 8:02 21.90% 63 85.14%