Content Marketing Strategy
            AMA Baltimore


Will Davis
@willdavis
@rightsource
#AMABaltCM
ABOUT ME

•   Right Source Marketing Managing Partner
•   Content Marketing Institute CMI Consultant
•   Dad, BBQ Fan
•   @willdavis, @rightsource
•   5’11” 1**
THE GAME HAS CHANGED
THE GAME HAS CHANGED

• Buyers are educating themselves
• 60% of a buyer’s decision-making process in
  B2B is complete before they even talk to a
  salesperson*
• Marketo cites that number as closer to 70%
• Enterprise organizations download an average
  of 10 informational assets during the purchase
  process.**
                            *Corporate Executive Board
                                       **IDG Research
WHAT IS CONTENT MARKETING?

“Content marketing is the art of understanding
   exactly what your customers need to know
   and delivering it to them in a relevant and
       compelling way.” – Joe Pulizzi, CMI

          Demonstrating Expertise
                    vs.
           Speaking of Expertise
CONTENT MARKETING PILLARS

•   Content Planning
•   Content Creation
•   Content Optimization
•   Content Distribution
•   Content Reporting and Analysis




                                     6
WHY ARE WE DOING THIS?

• “Brands have to become publishers”
• …but brands have different business models
  and business goals than publishers
CONTENT SUPPORTS BUSINESS OBJECTIVES

• Yours probably isn’t selling ad impressions
• How does your content marketing strategy fit
  in with the business strategy to drive business
  results?
CONTENT SUPPORTS BUSINESS OBJECTIVES

               Business Objectives

                Business Strategy

              Marketing Objectives

               Marketing Strategy

               Content Objectives

                Content Strategy
                    Content
                     Tactics
                    Content
                    Metrics          Credit: Jay Baer/CMI
CONTENT STRATEGY COMES FROM:

• Business objectives (business plan)
• Marketing objectives (marketing plan)
• Content objectives (content plan)
CONTENT MARKETING CHALLENGES




                        View full CMI Research
                                                 11
UNDERSTANDING YOUR AUDIENCE

• Who are your buyers and influencers?
• What do they care about?
• What problems do               VP
  they face?                  Marketing
• How can you help
  solve them?
                           IT
• What are their       Director
                                       CFO
  objections?
EXAMPLE: CONSULTING FIRM

• Helps clients solve complex challenges across
  the industry spectrum
• From public companies to private companies
  to investors
• A nimble, experienced, unique team of expert
  advisors, analyzers and problem solvers
BUYERS/INFLUENCERS

•   Large Company BD (VP Strategy or BD)
•   Smaller Firm C-Level Exec (CEO, COO)
•   Investors, VCs (Managing Partner)
•   Chief Financial Officer
•   Chief Technology Officer
•   Chief Medical Officer
WHAT ARE THEIR QUESTIONS? ADDRESS

• Who can help us commercialize our tech?
• Who can we acquire that does XYZ?
• What is their background?
• Who have they worked with that’s like me?
• What are their specialties?
• How do they understand my company’s
  unique challenges?
• How do they work?
…AND SO MANY MORE FROM:

•   Talking with your clients
•   Talking with your prospects
•   Talking with your got-aways
•   Talking with your sales team
•   Reviewing analytics
•   Reviewing industry trends
•   Online research
•   RFP Questions
INFORMED CONTENT - KEYWORDS
INFORMED CONTENT – KEYWORD TRENDS
ADDRESS QUESTIONS WITH CONTENT

•   Different content topics for different buyers
•   Different content topics for different stages
•   Different content types for different buyers
•   Different content types for different stages
EDITORIAL CALENDAR
CONTENT PLAN
CONTENT PLAN
CONTENT CREATION RESOURCES

• Building the content marketing team
• Internal resources
• On-call resources
• Participation and perspectives from SMEs
• Participation and amplification from
  employees, partners, advocates
• Regulation/Compliance factors
CONTENT OPTIMIZATION

• Not just for search engines (the robots) but
  buyers (the humans) too
• What do you want them to do?
• What calls to action (CTAs)
  should you include?
• AKA – “Uh, Now what?”
CONTENT OPTIMIZATION - LEAD CAPTURE

• “Forms are the enemy of spread” – but…
• “You can’t have a prospect if you don’t know
  who they are”
• Determine what information is worth a “gate”
  (fewer, but known readers) and what isn’t
• Determine follow-up process – be helpful but
  not creepy
CONTENT DISTRIBUTION

• Where does your target audience live, online
  and off (Google, Compete, Alexa)
  –   Social media as part of your content strategy
  –   Guest blogging
  –   Co-branded webinars, seminars, events
  –   Email (don’t miss out on this one)
  –   Print
  –   Mobile
REPORTING AND ANALYSIS

• Measure everything that you possibly can
• But - report very few, very business-focused
  KPIs
• Discard vanity metrics wherever possible
• How do your KPIs align with business
  objectives?
KPI EXAMPLES

• Overall Site Traffic > Top of Funnel Awareness
      Visits, page views, visitors
• Referral > Spread
      Search, referred sessions, social sharing
• Inbound submissions > Lead Generation
      Form fills
• Sales - $$
• Know which tools play a role in each place
ADDITIONAL BENEFITS

•   Recruiting
•   Client Retention
•   Employee Retention
•   Sales/Marketing Relationship
•   Raising Capital
•   Reinforce Company Messaging
•   Public Relations
•   …and more
THANK YOU!

           Will Davis
           Right Source Marketing
           @willdavis

will@rightsourcemarketing.com
www.rightsourcemarketing.com
www.marketingtrenches.com
                                    Free eBook:
                                    How to Grow
                                    Your Business
                                    with Content
                                    Marketing

AMA Baltimore - Building Your Content Marketing Plan

  • 1.
    Content Marketing Strategy AMA Baltimore Will Davis @willdavis @rightsource #AMABaltCM
  • 2.
    ABOUT ME • Right Source Marketing Managing Partner • Content Marketing Institute CMI Consultant • Dad, BBQ Fan • @willdavis, @rightsource • 5’11” 1**
  • 3.
    THE GAME HASCHANGED
  • 4.
    THE GAME HASCHANGED • Buyers are educating themselves • 60% of a buyer’s decision-making process in B2B is complete before they even talk to a salesperson* • Marketo cites that number as closer to 70% • Enterprise organizations download an average of 10 informational assets during the purchase process.** *Corporate Executive Board **IDG Research
  • 5.
    WHAT IS CONTENTMARKETING? “Content marketing is the art of understanding exactly what your customers need to know and delivering it to them in a relevant and compelling way.” – Joe Pulizzi, CMI Demonstrating Expertise vs. Speaking of Expertise
  • 6.
    CONTENT MARKETING PILLARS • Content Planning • Content Creation • Content Optimization • Content Distribution • Content Reporting and Analysis 6
  • 7.
    WHY ARE WEDOING THIS? • “Brands have to become publishers” • …but brands have different business models and business goals than publishers
  • 8.
    CONTENT SUPPORTS BUSINESSOBJECTIVES • Yours probably isn’t selling ad impressions • How does your content marketing strategy fit in with the business strategy to drive business results?
  • 9.
    CONTENT SUPPORTS BUSINESSOBJECTIVES Business Objectives Business Strategy Marketing Objectives Marketing Strategy Content Objectives Content Strategy Content Tactics Content Metrics Credit: Jay Baer/CMI
  • 10.
    CONTENT STRATEGY COMESFROM: • Business objectives (business plan) • Marketing objectives (marketing plan) • Content objectives (content plan)
  • 11.
    CONTENT MARKETING CHALLENGES View full CMI Research 11
  • 12.
    UNDERSTANDING YOUR AUDIENCE •Who are your buyers and influencers? • What do they care about? • What problems do VP they face? Marketing • How can you help solve them? IT • What are their Director CFO objections?
  • 13.
    EXAMPLE: CONSULTING FIRM •Helps clients solve complex challenges across the industry spectrum • From public companies to private companies to investors • A nimble, experienced, unique team of expert advisors, analyzers and problem solvers
  • 14.
    BUYERS/INFLUENCERS • Large Company BD (VP Strategy or BD) • Smaller Firm C-Level Exec (CEO, COO) • Investors, VCs (Managing Partner) • Chief Financial Officer • Chief Technology Officer • Chief Medical Officer
  • 15.
    WHAT ARE THEIRQUESTIONS? ADDRESS • Who can help us commercialize our tech? • Who can we acquire that does XYZ? • What is their background? • Who have they worked with that’s like me? • What are their specialties? • How do they understand my company’s unique challenges? • How do they work?
  • 16.
    …AND SO MANYMORE FROM: • Talking with your clients • Talking with your prospects • Talking with your got-aways • Talking with your sales team • Reviewing analytics • Reviewing industry trends • Online research • RFP Questions
  • 17.
  • 18.
    INFORMED CONTENT –KEYWORD TRENDS
  • 19.
    ADDRESS QUESTIONS WITHCONTENT • Different content topics for different buyers • Different content topics for different stages • Different content types for different buyers • Different content types for different stages
  • 20.
  • 21.
  • 22.
  • 23.
    CONTENT CREATION RESOURCES •Building the content marketing team • Internal resources • On-call resources • Participation and perspectives from SMEs • Participation and amplification from employees, partners, advocates • Regulation/Compliance factors
  • 24.
    CONTENT OPTIMIZATION • Notjust for search engines (the robots) but buyers (the humans) too • What do you want them to do? • What calls to action (CTAs) should you include? • AKA – “Uh, Now what?”
  • 25.
    CONTENT OPTIMIZATION -LEAD CAPTURE • “Forms are the enemy of spread” – but… • “You can’t have a prospect if you don’t know who they are” • Determine what information is worth a “gate” (fewer, but known readers) and what isn’t • Determine follow-up process – be helpful but not creepy
  • 26.
    CONTENT DISTRIBUTION • Wheredoes your target audience live, online and off (Google, Compete, Alexa) – Social media as part of your content strategy – Guest blogging – Co-branded webinars, seminars, events – Email (don’t miss out on this one) – Print – Mobile
  • 27.
    REPORTING AND ANALYSIS •Measure everything that you possibly can • But - report very few, very business-focused KPIs • Discard vanity metrics wherever possible • How do your KPIs align with business objectives?
  • 28.
    KPI EXAMPLES • OverallSite Traffic > Top of Funnel Awareness Visits, page views, visitors • Referral > Spread Search, referred sessions, social sharing • Inbound submissions > Lead Generation Form fills • Sales - $$ • Know which tools play a role in each place
  • 29.
    ADDITIONAL BENEFITS • Recruiting • Client Retention • Employee Retention • Sales/Marketing Relationship • Raising Capital • Reinforce Company Messaging • Public Relations • …and more
  • 30.
    THANK YOU! Will Davis Right Source Marketing @willdavis will@rightsourcemarketing.com www.rightsourcemarketing.com www.marketingtrenches.com Free eBook: How to Grow Your Business with Content Marketing