PAIN RELIEF DIGESTIVE COUGH & COLD VITAMINS & MINERALS MEDICINE BABY & CHILD Baby Accessories Baby Bath & Skin Care Feeding & Nursing Diaper & Wipes Food & Formula Baby Equipment PERSONAL CARE Body wash & Soap Hair Removal Massage & Relaxation Tissues & Cotton Deodorant BEAUTY Accessories Fragrance Make up Spa HEALTHY Acne Treatment Hand & Body Lotion Face Cream Cleanser Supplements OUTDOOR Sun Protection Skin Protection Travel Kit Sunglasses Caps Travel Equipments

2. TABLE OF CONTENTS
- History
- Business Divisions
- Organization Flowchart:
- The Journey of Wellness
- Products
- The Personal Touch
- The Al Manara Difference
- Touch of Nature
- Locations
- New Locations
- Activities and Events
- Warehousing and Distribution
- Community Recognition
- Regulatory Recognition
- Contact Details

3. History
In the late 80’s, the concept of walking through the aisles of a pharmacy
and interacting with products up close was foreign to the residents of Abu
Dhabi. Al Manara set a benchmark in pharmacy retail with the opening of
its first branch in 1988.
This new concept of allowing the customer to walk freely through the
aisles and scrutinize products they were interested in before purchasing
them soon became very popular, as it was much more desirable than the
standard over-the-counter method of sales. Al Manara grew from success
to success and opened several more branches, including the then largest
pharmacy in 1999. This branch of Al Manara is still located in Al Ain Mall
and was officially the largest in the UAE at the time of its opening in terms
of total area and product mix.
Al Manara’s innovative approach to “lifestyle maintenance” is what sets
them apart, and with each passing milestone, the brand expands itself
and continuously improves its service offering. A few classic examples of
such would be the simplistic and aesthetic Italian-designed interiors, the
state of the art IT system, which was developed in-house and is now
adopted by almost 300 pharmacies in UAE simply because of its ease
of use, and even the fact that Al Manara was the pioneer in introducing
consultation and treatment rooms within pharmacies, once again a hugely
successful concept.
Till date, Al Manara is open to new ideas and constantly looks at improving
services to intensify the feeling of wellbeing. These milestones have led the
brand to become one of the most trusted and dependable pharmacy retail
chains in the country.

4. Business Divisions
The group comprises of four major divisions, which are all interlinked and support each other in
various dynamics. Each division is an entity in itself and an independent brand, but overall managed
by a team of qualified experts with international experience in the field of business and healthcare.
Director
Delta Medical Est.
Distribution Manager
Al Manara Pharmacy
Retail Manager
IBN Sina Medical Centre
Service Manager
ADNOC
Category Manager
Finance
IT
Administration
HR
Logistics
Retail In-Charge
AUH/AA private
Retail In-Charge
Northern Emirates
Retail In-Charge
Dubai
Chief Pharmacist
Pharmacist(s) Staff Assistant Pharmacist(s)
Organization Flowchart

5. The Journey of Wellness
From the day we are born, we constantly endeavor to maintain our health and
protect our bodies against the harsh elements of the living world. Advances
in medicine have surpassed all expectations and boundaries in the past few
decades, and as a result, has had a very positive impact on our lives.
For over 20 years, Al Manara Pharmacy has promoted the concept of “uncompromised wellness”,
which, in essence, means that we are committed to providing you and your family with a better,
healthier lifestyle no matter where you are from or what your age group may be.
Each member of our staff has undergone training to understand UAE’s unique climatic conditions
and its effect on the body. This critical knowledge, along with access to the best international
brands, is our way of ensuring a holistic wellness experience for all our customers.

6. Products
Al Manara is known for its unique formulations, international brand names,
state of the art processing and distinctive natural ingredients. All of the products
we stock are carefully screened for quality and effectiveness, particularly since
the UAE is home to a diverse mix of nationalities. Al Manara is the exclusive
agent for several niche healthcare products from around the globe, and with
a variety of premium local brand names, you can find the entire spectrum of
individualized skin and hair care, and personal health and wellness solutions
at every branch.

7. The Personal Touch
When you visit Al Manara, you have the opportunity of discussing your
concerns with a consultant, who is equipped with the expertise
to give you information and advice regarding any question
you might have. The one-on-one consultations are
done within each branch without the need to set
up any kind of appointment
“The pharmacist helped me in selecting the best
topical cream for my acne problem. I was really
glad to find such helpful and friendly service at Al
Manara.”
-Huda Al Sayed, Housewife
“When I was looking something to help me with
hair fall, a friend suggested I visit Al Manara, as they
have the best collection of international brands. The
consultant helped me out and the problem’s getting
better now.”
-Abdullah Hassan, Sales Manager

8. The Al Manara Difference
The healthcare industry is changing on a regular basis and Al Manara is determined to stay abreast
with these advancements. Our customers are the core of our business, and we continually strive to
maintain our position in the retail pharmacy service sector, improving the quality of life for customers
everywhere in the UAE, and matching the global offering with market changing needs.

10. Locations
Al Manara brand vision is to reach customers in every major area across the UAE. With new branches
opening up as new developments emerge; Al Manara is a name you can trust for accessible and
quality healthcare products, no matter where you are:
Abu Dhabi
Marina Mall
Abu Dhabi Mall
World Trade Centre Mall
Deerfields Mall, Al Bahia
Capital Mall
Global (Mina Coop)
One stop (Khalifa city)
Nation Tower, Corniche
Khalidiyah
Khalifa st.
Al Ruwais Mall
International (Al Nahyan Compound)
Saadiyat Community Centre
Yas Mall
Al Bateen Park
Al Manara Morour Community Centre
Shamkhah Mall
Yas Healthcare (part of Das Holding), Morour st.
Bawabat Al Sharq
Al Gurm Plaza
New York University, Saadiyat
Souq Planet Supermarket, Gharbia Region
Al Ain
Al Ain Mall
Al Bawadi Mall
Boutik Mall
Wahat Hili Mall
Al Yahar Mall
Sas Investment Centre, Al Yahar
Naima Mall, Al Ain
Ajman
City Life Mall, Al Jurf
Dubai
Battuta Mall
Sunset Mall, Jumeirah
Al Remaal Mall, Al Barari
Al Ghurair Mall, extension
Dragon Mall Phase
2
Al Manzil, Sheikh Mohammed Rashid Blvd.
Nakheel Mall, Jumeirah, The Palm
Al Ghazal Mall, Al Wasel st.
Agora Mall, Jumeirah
Maktoum, Concorde Hotel
Healthcare City
Twin Tower
Silicon Oasis
Elite Tower, Sofouh st.
Sharjah
Matajer Mall Al Mirgab
Matajer Mall Al Juraina
Matajer Mall Al Khan
My City Centre, Nasseria
Al Manara Corniche
American University
Matajer Al Majaz
Ras Al Kaimah
Corniche
Fujairah
Century Mall
Fujairah Mall
Muscat, Oman
Muscat City Centre, New extension
Masdar City
Ruwais
Ruwais Mall
Dubai Mall
Madinat Zayed
Planet Market

15. Warehousing and Distribution
• Well equipped with adequate stocking facilities
• Follows the FIFO system
• Well-guarded to counter pilferage, fire and other mishaps
• Convenient location and well connected to major roadways to
ensure quick delivery
• Capable of handling growth and expansion effectively and
smoothly
• Full Fledged temperature-controlled state of the art storage facility
to ensure uninterrupted supply.
• Enough buffer stocks to take care of market emergencies.
• Logistic experts cater to the needs of the remotest parts of the
country.

16. Community Recognition
Our quality, dedication and exceptional standards of customer service have been
routinely awarded and recognized by the community. These accolades are a symbol
of our commitment to our customers.

17. Regulatory Recognition

18. We’d love to hear from you. Please get in touch
with us for any enquiries.
Tel. : +971 2 6814644
Fax : +971 2 6814645
PO Box : 3084 Abu Dhabi, UAE
e mail : deltamed@delta-uae.com
Website : www.delta-uae.com
www.almanarapharmacy.com
Contact Details