This document provides an overview of technology topics relevant to law practices, including ways to connect to and browse the internet, online research tools like Westlaw and LexisNexis, basic network security concepts like antivirus software and firewalls, and disaster recovery strategies for backing up data. It also touches on search engine market share, social networking platforms, and definitions for common computer terms and hardware. Sample questions and answers are included to quiz readers on these technology concepts.

1. ALA Tech Quiz ShowQuestion and Answer Samples and Techniques

2. Technology/Automation ManagementThe InternetWeb-based technologyHardware and software systemsElectronic Security and confidentialityMichael ShufeldtIT Director

3. Law practice today could not exist without the internet.

4. Ways to Surf/Browse to the Internet:Internet ExplorerFirefoxApple SafariGoogle Chrome

5. Ways to Connect to the Internet:T1 (dedicated circuit at 1.544 Mbps per line)DSL (Digital Subscriber Line), Cable/Fiber OpticDial-Up Modem3G/4G Cell NetworkISDN (Integrated Services Digital Network

6. Google is an Example of:A “Search Engine”

7. Search Engine Market Share*:Google (49%)Yahoo (23.8%)Bing (9.6%)AOL (6.3%)Ask (2.6%)*Source: Nielsen Search Ratings

8. Match the concept to definition:NewsgroupListserveReal Time CommsUniform Resource LocatorTCP/IPProtocols used on many networksChat over internetOpen discussion no subscriptionMailing list by email subscriptionWeb page address

9. Bonus: What is the emerging force in online communication?Social Networking.Facebook, LinkedIn, Twitter, MySpace and others.

11. Microsoft Access is an example of?All of the aboveAnnoyingA Word Processor An Email ProgramA database program

12. Match the tool with the job:Outlook/Lotus NotesWord/WordperfectExcel/Quattro ProElite/Prolaw/JurisSummation/DBTextCase/Trial ManagementSpreadsheetsSend/Receive EmailWord ProcessingDMS/Billing/More

13. Westlaw, Lexis/Nexis and Findlaw are examples of?Online Legal Research.Free options are also available, but more limited.

14. Basic Netiquette 1. ALL CAPS means shouting 2. Use underscores or asterisks for emphasizing words 3. Watch your tone -- it's written, not verbal communication 4. Check your spelling 5. Quote back only what is relevant 6. Use an automatic signature, especially if you are a business 7. Where are you located if requesting goods or services? 8. Don't send unsolicited file attachments 9. Use a descriptive Subject line 10. Only forward jokes and chainletters if you are SURE the recipient wants them (and hasn't already gotten a copy or three from someone else) 11. Don't send "Check This Out" Unsolicited URLs 12. Don't expose your email routing list to spammers 13. Avoid Flamewars14. Don't believe every cybermyth, urban legend, hoax or virus "alert" sent to you(verify it before believing or forwarding it to anyone else by visiting 15. Never imply you are representing your firm when you are not.

15. Hardware, Networking & TerminologyPCs and ServersHubs, Switches and RoutersOptical and Solid State DisksBites and BytesOperating Systems

16. Match the term and definition:ByteTerabyteMegabyteASCIIKilobyte1 Thousand Bytes1 Million Bytes8 Bits1,000 GigabytesStandard code for information interchange

17. “RAM” Refers to?Random Access Memory.Serves as temporary storage for things like open programs and the operating system.

18. DVDs and CDs are examples of?Optical Disks.Definition: (a disk coated with plastic that can store digital data as tiny pits etched in the surface; is read with a laser that scans the surface). Source: Princeton University Publications

19. Windows 7, Vista, Mac O/S are examples of?Operating Systems.Definition: (software that controls the execution of computer programs and may provide various services) Source: Princeton University Publications

20. Match Term to Definition:NAS (Network-Attached Storage)SAN (Storage Area Network)VPNTerminal Services RDPRemote Access via Emulation Network Operating SytemNetwork Storage and File SystemNetwork Storage OnlyVirtual Private NetworkNOS

21. Windows Server, UNIX are examples of?Network Operating Systems*.*aka Server Operating System

22. This network device forwards information from one network to another network.All of the aboveModemHub SwitchRouter

23. Probably Not Very Useful InfoDifference between a Switch and Hub:Shared versus dedicated channels. In an Ethernet network, every client, server and network device is wired to a hub or switch. A hub shares the total bandwidth among all users, while a switch provides a dedicated line at full bandwidth between every two devices transmitting to each other. In the 1990s, switches were much more costly than hubs, and devices were carefully evaluated based on the traffic requirement. By the turn of the century, switches became much less expensive, and the popularity of hubs began to wane. Source: PC Mag Online Dictionary

24. Electronic Security and ConfidentialityAntivirusFirewallsBackup/Disaster RecoveryEncryption of Online Content

25. Antivirus is absolutely essential at every level of computer and server management.

26. Examples of Antivirus ProgramsIn No Particular Order:Kaspersky

27. Norton

28. Bit Defender

29. Panda