Business Process Outsourcing (BPO) involves hiring an outside provider to handle various business activities. There are two main types: front office outsourcing for customer services and back office outsourcing for internal functions. Key terms include onshore, nearshore, and offshore outsourcing depending on where the services are provided. India has experienced significant growth in the BPO industry. The document provides contact information and blogs for learning more about BPO strategies.

1. Business Process Outsourcing
Akshat Sethi
Business Advisor at Pioneer BPO Solutions

2. Content

What is BPO

Types of BPO services

Key Terms of BPO

BPO in India

Contact for BPO Services

Blogs for BPO

3. What is BPO

BPO stands for Business Process Outsourcing

Business Process Outsourcing is a type of service,
hired by a company to handle the business activities
for business owner

BPO is not an IT technology

Hire third party or service provider for organizing
business activities

4. Types of BPO Services
Basically categorized in two terms-

Front Office Outsourcing : Includes customer-
related services such as marketing and technical
support to the customer.

Back Office Outsourcing : Includes internal business
functions such as billing or purchasing for the
business.

5. What is BPO

BPO stands for Business Process Outsourcing

Business Process Outsourcing is a type of service,
hired by a company to handle the business activities
for business owner

BPO is not an IT technology

Hire third party or service provider for organizing
business activities

6. Key Terms of BPO
Some basic Key terms for BPO Services

On-shore Outsourcing : Provide outsourcing services
within the country

Near shore Outsourcing : Provide outsourcing not far
outside the country(near countries)

Off-shore Outsourcing : Provide global services or
outside the business's own country

7. Growth of BPO in India

8. Contact for BPO Services
For more details you can reach me at

My Google+ Profile

Linkedin Page

Twitter Page

9. Blogs for BPO
Read my blogs here and know more about BPO
strategies

http://akshatsethi.com/

http://akshatsethi.net/

http://akshatsethi.org/