Business Process Outsourcing (BPO) involves hiring an outside provider to handle various business activities. There are two main types: front office outsourcing for customer services and back office outsourcing for internal functions. Key terms include onshore, nearshore, and offshore outsourcing depending on where the services are provided. India has experienced significant growth in the BPO industry. The document provides contact information and blogs for learning more about BPO strategies.
IT technical support/helpdesk ismonitoring and maintaining the computer systems and networks within an organisation in a it it
it technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to.
GSS America\'s Workplace Services aim at equipping customer’s business with round-the-clock support, through its Global Operations Command Center (GOCC). Its comprehensive range of workplace services gives customers the ability to reduce their costs and improve their service levels. GSS intends to help global enterprises cut down on their infrastructure maintenance costs and provide access to expert skills.
Learn how you can rapidly scale RPA across the organization by leveraging agile methodologies. Identify and validate automation opportunities, prioritise and deliver it continuously.
Watch The Webinar:
https://hexaware.com/resource/automation-coe-at-scale-using-agile-to-build-rpa/
RPA - Business Continuity & Automation Success StoriesTangentia
In this slide, we have talked about our 4P delivery model that is People, Projects, Platforms & Partners. Also, we have explained how we can automate manual processes effectively using RPA and Digital Workforce.
Tangentia's automation success stories will give you an idea of how we can effectively automate your business processes and the good impact it will have on your business.
Get in touch with us - https://www.tangentia.com/contact-us/
IT technical support/helpdesk ismonitoring and maintaining the computer systems and networks within an organisation in a it it
it technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to.
GSS America\'s Workplace Services aim at equipping customer’s business with round-the-clock support, through its Global Operations Command Center (GOCC). Its comprehensive range of workplace services gives customers the ability to reduce their costs and improve their service levels. GSS intends to help global enterprises cut down on their infrastructure maintenance costs and provide access to expert skills.
Learn how you can rapidly scale RPA across the organization by leveraging agile methodologies. Identify and validate automation opportunities, prioritise and deliver it continuously.
Watch The Webinar:
https://hexaware.com/resource/automation-coe-at-scale-using-agile-to-build-rpa/
RPA - Business Continuity & Automation Success StoriesTangentia
In this slide, we have talked about our 4P delivery model that is People, Projects, Platforms & Partners. Also, we have explained how we can automate manual processes effectively using RPA and Digital Workforce.
Tangentia's automation success stories will give you an idea of how we can effectively automate your business processes and the good impact it will have on your business.
Get in touch with us - https://www.tangentia.com/contact-us/
Business Process Outsourcing (BPO) has transformed into a true partnership where the clients and the BPO service provider take a deeper ownership of developing, transforming and driving changes with the supporting digital application tools. What can we expect in the future and how will the industry change? How will factors such as pricing and digitalization work in the future? We will share some real-life examples: a few case studies will be presented that describes the challenges our client faced and how they were resolved through partnership with Capgemini BPO.
Shared services - A Strategic Cost Management PlatformSanjay Chaudhuri
Shared Services Platform (as self defining as it can be) promotes the idea of 'sharing' within an organization or group or may also be provided as 3rd party SBU services.
Creating a Single point of contact for all service deliveries, enabling Cost effective solutions, leverage Automation, optimize workforce and the Speed to fulfillment is the key to success of such organizations.
More and more companies are moving to such platforms and the success rate is very high.
Service Catalog Essentials: 5 Keys to Good Service Design in IT Service CatalogsEvergreen Systems
Fresh thinking on IT Self-Service!
It’s easy to create hundreds of services, fast – with little oversight – and it will kill your Service Catalog initiative. Your customer will see it as inconsistent, complex and confusing – and stop coming.
Do you make lots of small services, or a few big, complex ones?...How do you decide?...Which do your customers prefer?
Please join us as we share best practices on creating and using a consistent Service Design Process – that addresses these issues and actually saves time, simplifies your work, and gives you consistent quality. And it will make your customers happy!
Full webinar recording with ServiceNow demo available at: http://content.evergreensys.com/webinar-it-service-catalog-good-service-design
Service Desk or Helpdesk is nowdays have become an Important part of any Organization.
BPO/KPO s have maintained their own Heldesk if there is ny Technical DIfficulty.
The Project will guide you to how an Techincal officer works.
A solid business case provides the foundation for implementing a successful shared services organization. This is the first session in an HR Shared Services learning series that ScottMadden presented in conjunction with SSON. In this session, we covered the elements of a good business case including examining current costs, projecting costs and savings based on your future design, and conducting sensitivity analysis to understand possible outcomes. This presentation provides detailed guidelines and lessons learned for developing a sound business case.
For more information, please visit www.scottmadden.com.
Your Challenge:
Implementing a shared services model is a difficult process to undertake, and is comprised of many different components. Becoming a shared services provider is comparable to becoming a vendor and most IT groups don’t have the capabilities to easily make the transition.
Most companies look to achieve cost reductions through offering a shared services model. Adopting a shared services model doesn’t always result in these intended cost reductions. Simply combining the operations of two IT organizations doesn’t necessarily result in economies of scale and cost efficiencies. Before leaping forward with your shared services implementation, determine if the project will deliver value to your organization.
Our Advice - Critical Insight:
Implementing a shared services model needs to be viewed as more than simply extending a current service to other sites. The organization providing services essentially turns into a vendor. As a vendor, think of the IT service you’re offering as the “product.”
Remember that there are people, process, and technology capability pre-requisites to successfully becoming a shared services provider. These capabilities are not typical for the average IT shop, and need to be taken into consideration when you look to transition to a shared services model.
Our Advice - Impact and Result:
Before jumping into the implementation of your shared services project, assess your customer requirements and your current people, process, and technology capabilities to assess whether your organization is ready to implement a shared services model.
Understand the financial implications of moving to a shared services model prior to implementing. Make sure there is a strong case for implementation.
Managed IT Services vs. Break-Fix [Infographic]resourceone
This infographic explains the difference between managed IT services and a break-fix model. In fact, businesses that switch from break-fix to managed IT services can save money. Learn more about managed IT services and how it works in this infographic.
Information Technology Infrastructure Library Service Management based on ITIL v3 Official Introduction. Contains Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
Minimizing Inhouse Monetary inputs by outsourcing peripheral in addition to generic business procedures has become the new standard for companies throughout the environment. There are wide collections of global providers that are prepared to use up outsourced services for just about all businesses and from all businesses.
BPO also known as Business Process Outsourcing, is a business practice of sub-contracting non-core business operations and activities to a third-party service provider. In today’s connected world, people usually equate this type of business to a call centre. While the two are relative in a sense, BPO companies and call centres are definitely not the same. In fact, a call centre is just one of the few services BPO companies provide their clients.
In this article, we’re going to talk about Business Process Outsourcing, how does it work, and how can it help businesses achieve growth and success.
Business Process Outsourcing (BPO) has transformed into a true partnership where the clients and the BPO service provider take a deeper ownership of developing, transforming and driving changes with the supporting digital application tools. What can we expect in the future and how will the industry change? How will factors such as pricing and digitalization work in the future? We will share some real-life examples: a few case studies will be presented that describes the challenges our client faced and how they were resolved through partnership with Capgemini BPO.
Shared services - A Strategic Cost Management PlatformSanjay Chaudhuri
Shared Services Platform (as self defining as it can be) promotes the idea of 'sharing' within an organization or group or may also be provided as 3rd party SBU services.
Creating a Single point of contact for all service deliveries, enabling Cost effective solutions, leverage Automation, optimize workforce and the Speed to fulfillment is the key to success of such organizations.
More and more companies are moving to such platforms and the success rate is very high.
Service Catalog Essentials: 5 Keys to Good Service Design in IT Service CatalogsEvergreen Systems
Fresh thinking on IT Self-Service!
It’s easy to create hundreds of services, fast – with little oversight – and it will kill your Service Catalog initiative. Your customer will see it as inconsistent, complex and confusing – and stop coming.
Do you make lots of small services, or a few big, complex ones?...How do you decide?...Which do your customers prefer?
Please join us as we share best practices on creating and using a consistent Service Design Process – that addresses these issues and actually saves time, simplifies your work, and gives you consistent quality. And it will make your customers happy!
Full webinar recording with ServiceNow demo available at: http://content.evergreensys.com/webinar-it-service-catalog-good-service-design
Service Desk or Helpdesk is nowdays have become an Important part of any Organization.
BPO/KPO s have maintained their own Heldesk if there is ny Technical DIfficulty.
The Project will guide you to how an Techincal officer works.
A solid business case provides the foundation for implementing a successful shared services organization. This is the first session in an HR Shared Services learning series that ScottMadden presented in conjunction with SSON. In this session, we covered the elements of a good business case including examining current costs, projecting costs and savings based on your future design, and conducting sensitivity analysis to understand possible outcomes. This presentation provides detailed guidelines and lessons learned for developing a sound business case.
For more information, please visit www.scottmadden.com.
Your Challenge:
Implementing a shared services model is a difficult process to undertake, and is comprised of many different components. Becoming a shared services provider is comparable to becoming a vendor and most IT groups don’t have the capabilities to easily make the transition.
Most companies look to achieve cost reductions through offering a shared services model. Adopting a shared services model doesn’t always result in these intended cost reductions. Simply combining the operations of two IT organizations doesn’t necessarily result in economies of scale and cost efficiencies. Before leaping forward with your shared services implementation, determine if the project will deliver value to your organization.
Our Advice - Critical Insight:
Implementing a shared services model needs to be viewed as more than simply extending a current service to other sites. The organization providing services essentially turns into a vendor. As a vendor, think of the IT service you’re offering as the “product.”
Remember that there are people, process, and technology capability pre-requisites to successfully becoming a shared services provider. These capabilities are not typical for the average IT shop, and need to be taken into consideration when you look to transition to a shared services model.
Our Advice - Impact and Result:
Before jumping into the implementation of your shared services project, assess your customer requirements and your current people, process, and technology capabilities to assess whether your organization is ready to implement a shared services model.
Understand the financial implications of moving to a shared services model prior to implementing. Make sure there is a strong case for implementation.
Managed IT Services vs. Break-Fix [Infographic]resourceone
This infographic explains the difference between managed IT services and a break-fix model. In fact, businesses that switch from break-fix to managed IT services can save money. Learn more about managed IT services and how it works in this infographic.
Information Technology Infrastructure Library Service Management based on ITIL v3 Official Introduction. Contains Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
Minimizing Inhouse Monetary inputs by outsourcing peripheral in addition to generic business procedures has become the new standard for companies throughout the environment. There are wide collections of global providers that are prepared to use up outsourced services for just about all businesses and from all businesses.
BPO also known as Business Process Outsourcing, is a business practice of sub-contracting non-core business operations and activities to a third-party service provider. In today’s connected world, people usually equate this type of business to a call centre. While the two are relative in a sense, BPO companies and call centres are definitely not the same. In fact, a call centre is just one of the few services BPO companies provide their clients.
In this article, we’re going to talk about Business Process Outsourcing, how does it work, and how can it help businesses achieve growth and success.
In today’s complex business arena, it becomes quite a challenge for business enterprises to supervise all their audits, accounts and finance management on their own. Consequently, this is where we step in. As chartered accountants, we help small and medium enterprises or large companies manage their finance, taxation, accounts and payroll processing as well as assist them in utilizing their resources to the maximum extent.
Business Process Outsourcing | BPO CentersBPOCenters
BPO or Business Process Outsourcing refers to the outsourcing of one or more IT-intensive business processes to an external supplier, who then owns, administers, and maintains the selected processes based on established and quantifiable performance goals.
Outsourcing - Outsourcing provides the companies basic level regular services to the other companies inside or outside the country firms so that company focuses on their core services.Outsourcing-all in one Solutions, Types of outsourcing , BPO-Business process , KPO-Knowledge process , LPO-Legal process outsourcing ,Top Drivers of Outsourcing , Outsourcing Destination, India Preferred Outsourcing Destination, Outsourcing Services, Outsourcing Examples, Outsourcing Case - Study, Outsourcing Benefits , Outsourcing advantages , Potential risks of Outsourcing , future trends, Outsourcing Framework ,Broadcast jobs ,Outsourcing Solutions, Outsourcing Companies , Outsourcing service providers, reverse outsourcing , BPO - business Models
Offshore, Nearshore, onshore services
GTOBPO is a global business process outsourcing company, One of the world's largest outsourcing BPO Call Center, Data entry & Software Development, KPO, LPO, inbound outbound Call center, Outbound call center Voice & Non Voice Projects, Business franchise services Provider companies.
With headquartered in Lucknow, INDIA.
The firm operates in countries, with a total of more delivery centers.
Key Strength: Better Service Provider.
Specialties:
BPO Call Center, Data entry & Software Development, Franchise, BPO Services, LPO Services, KPO Services, Multiple Data Entry Process, Inbound Call Centre Services, Outbound Call Center Services, UK Survey Projects also have Voice & Non Voice Projects.
Benefits of business process outsourcingmonaesolpk
ESOLPK is a leading Pakistani offshore software programmers/developers company. Get your own experienced and dedicated offshore software programmers, offshore Microsoft developers, offshore .NET developers. ESOLPK technical resource outsourcing experts help increase the efficiency and quality of our client's services through outsourcing IT.
Cracking the ‘Business Process Outsourcing’ Code Main.pptxWorkforce Group
In the face of fast-paced market competition, organisations are continually seeking ways to thrive, and business process outsourcing (BPO) has emerged as an effective strategy for staying ahead of the curve.
Every business, regardless of size, requires BPO to free their in-house teams from the burden of repetitive tasks. As such, this strategy enables you to prioritise core business functions without incurring costs on front and back-office processes.
BPO can be valuable for achieving operational efficiency, however, you should approach it with a clear understanding of both its advantages and potential pitfalls. By doing so, you can harness it to gain a competitive edge and thrive in an ever-evolving marketplace.
Without leveraging a third-service partner, your businesses may struggle to keep up with increasing demands, limiting your potential and hindering your ability to thrive in today's competitive market.
In this deck, you'll better understand what Business Process Outsourcing means and its scope.
You'll also learn
• The key reasons why many organisations are turning to BPO services
• What your organisations stand to benefit by leveraging BPO services
• Seven (7) key considerations before choosing a BPO partner.
ICSS is one of the leading inbound call center service providers in India. We have been catering to an extensive list of global clients for 13 years. We understand that our growth relies on the growth of our clients and as a result, rather than focusing on our business goals we lay a major emphasis on the business goals of our clients as helping them achieve their goals automatically helps us achieve ours.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
2. Content
What is BPO
Types of BPO services
Key Terms of BPO
BPO in India
Contact for BPO Services
Blogs for BPO
3. What is BPO
BPO stands for Business Process Outsourcing
Business Process Outsourcing is a type of service,
hired by a company to handle the business activities
for business owner
BPO is not an IT technology
Hire third party or service provider for organizing
business activities
4. Types of BPO Services
Basically categorized in two terms-
Front Office Outsourcing : Includes customer-
related services such as marketing and technical
support to the customer.
Back Office Outsourcing : Includes internal business
functions such as billing or purchasing for the
business.
5. What is BPO
BPO stands for Business Process Outsourcing
Business Process Outsourcing is a type of service,
hired by a company to handle the business activities
for business owner
BPO is not an IT technology
Hire third party or service provider for organizing
business activities
6. Key Terms of BPO
Some basic Key terms for BPO Services
On-shore Outsourcing : Provide outsourcing services
within the country
Near shore Outsourcing : Provide outsourcing not far
outside the country(near countries)
Off-shore Outsourcing : Provide global services or
outside the business's own country
