Возможно ли «третье измерение», которое бы сделало сервис не только полезным и удобным, но и по-настоящему умным?
Да, если использовать данные из разных источников и научиться на их основе строить функциональные предположения, предлагая новые сценарии использования сервиса.
Airline Mobile Technology And Social Media Trends - 2011Olcay Korol
A presentation of airline information technology trends, dated August 2011.
Based on data from the IT industry as well as big travel technology companies like Amadeus, this presentation outlines trends in two main areas, mobile technology and social media.
Part I Jan 2010 - Can airlines power ancillary revenue with digital media and...Jonathan Alford
Airlines will carry 35 Million WiFi-enabled monthly passengers by 2012 and can drive significant ancillary revenue through their new WiFi platforms by partnering with digital media firms.
Current airline WiFi fee-based revenue models will likely limit a tremendous potential content delivery, advertising, digital media, and location-based service opportunity.
Airlines need to take control of the content platform offered through IFE screens and travelers’ mobile devices and partner with digital entertainment companies to deliver digital movies, eBooks, and more not just in-flight, but around the flight.
Seven Crucial Tips to Delight Customers across All Touch pointsGo4customer
In this PPT, here we explain six essential tips for call center service providers to pleasure customers by providing better and efficient services in a reliable way. Like first call resolution, deliver products on time and polite interaction with consumers
eBAS - Ancillary Services and Balancing Energy ConferenceTorben Haagh
Event Details:
eBAS - Ancillary Services and Balancing Energy Conference
12 – 14 September 2016 | Mercure Wien Westbahnhof, Vienna - Austria
For more information, download the latest agenda here:
http://bit.ly/Slideshare_eBAS_Agenda
Register directly: dennis.schurich@iqpc.de
Возможно ли «третье измерение», которое бы сделало сервис не только полезным и удобным, но и по-настоящему умным?
Да, если использовать данные из разных источников и научиться на их основе строить функциональные предположения, предлагая новые сценарии использования сервиса.
Airline Mobile Technology And Social Media Trends - 2011Olcay Korol
A presentation of airline information technology trends, dated August 2011.
Based on data from the IT industry as well as big travel technology companies like Amadeus, this presentation outlines trends in two main areas, mobile technology and social media.
Part I Jan 2010 - Can airlines power ancillary revenue with digital media and...Jonathan Alford
Airlines will carry 35 Million WiFi-enabled monthly passengers by 2012 and can drive significant ancillary revenue through their new WiFi platforms by partnering with digital media firms.
Current airline WiFi fee-based revenue models will likely limit a tremendous potential content delivery, advertising, digital media, and location-based service opportunity.
Airlines need to take control of the content platform offered through IFE screens and travelers’ mobile devices and partner with digital entertainment companies to deliver digital movies, eBooks, and more not just in-flight, but around the flight.
Seven Crucial Tips to Delight Customers across All Touch pointsGo4customer
In this PPT, here we explain six essential tips for call center service providers to pleasure customers by providing better and efficient services in a reliable way. Like first call resolution, deliver products on time and polite interaction with consumers
eBAS - Ancillary Services and Balancing Energy ConferenceTorben Haagh
Event Details:
eBAS - Ancillary Services and Balancing Energy Conference
12 – 14 September 2016 | Mercure Wien Westbahnhof, Vienna - Austria
For more information, download the latest agenda here:
http://bit.ly/Slideshare_eBAS_Agenda
Register directly: dennis.schurich@iqpc.de
Ancillary Revenues soaring Opportunities in Airline OperationsNIIT Technologies
With squeezed profit margins, rising fuel prices, high input costs, changing customer expectations and uncertain economic climate, airlines today rely heavily on additional service revenues to stay ahead. Our experts have listed the steps that an airline can take to increase ancillary revenues and has proposed a holistic approach to leverage technology in order to improve competitiveness. Our approach also gives technology partner tips for success.
Airline ancillaries: What is working in today’s marketplaceKevin May
New airline ancillary products and the technology and processes behind them are a fascinating and vital part of how the travel industry is evolving.
Three innovative travel brands share insights about recently released capabilities and the best practices for integrating these services into a managed travel program.
On this 60-minute webinar, you’ll hear how airlines are enhancing their products and learn from industry practitioners about what it takes to actually bring them to market.
Technology providers, travel suppliers, travel agencies, and travel buyers should bring their questions and comments for this interactive sessions with our panel of experts.
Featured presenters:
Shelly Terry, Vice President, Sabre Travel Network
Aldo Ponticelli, Vice President Distribution, Alitalia
Liz Mandarino, President, World Travel Inc
Kevin May, Editor & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
An analysis of IFE, Wi-Fi, Content and Ancillary Revenue trends among passengers. Best viewed in Full Screen mode. To download the report, please visit http://rdpn.me/vzQ7P8
Rohit Talwar- Broadening the Ancillary Revenue Stream for the Airline Retail ...Rohit Talwar
A look into the key trends affecting the future of airline retail including: stats on airport consumer preferences, transportation integration, mobile technology, onboard amenities, scenarios for the future of airports, and revenue generation models
2012 Year End Financial and Operational Results Forecast Prep February 21, 20...Airlines for America (A4A)
U.S. airlines delivered one of their best years ever for operational performance, built on their stellar safety record, and achieved a narrow profit despite weathering some of the highest jet fuel prices and steepest tax burdens in history. Much more needs to be done to ensure the U.S. airlines remain profitable, continue to create American jobs, restore and grow air service and remain global competitors. This is where a National Airline Policy comes in. We look forward to working with Congress and the administration on this important initiative.
The concepts of yield management in the airline industry have an impact on customer feelings of price fairness, also affecting customer loyalty.
Website: tts.com
Blog: blog.tts.com
Facebook: facebook.tts.com
Linkedin: linkedin.tts.com
Google Plus: googleplus.tts.com
Youtube: youtube.tts.com
Description of the strategy (business model) of Low Cost Carrier Ryanair. Focussing on the value proposition, value architecture, revenue model and corporate culture and values.
Ancillary Revenues soaring Opportunities in Airline OperationsNIIT Technologies
With squeezed profit margins, rising fuel prices, high input costs, changing customer expectations and uncertain economic climate, airlines today rely heavily on additional service revenues to stay ahead. Our experts have listed the steps that an airline can take to increase ancillary revenues and has proposed a holistic approach to leverage technology in order to improve competitiveness. Our approach also gives technology partner tips for success.
Airline ancillaries: What is working in today’s marketplaceKevin May
New airline ancillary products and the technology and processes behind them are a fascinating and vital part of how the travel industry is evolving.
Three innovative travel brands share insights about recently released capabilities and the best practices for integrating these services into a managed travel program.
On this 60-minute webinar, you’ll hear how airlines are enhancing their products and learn from industry practitioners about what it takes to actually bring them to market.
Technology providers, travel suppliers, travel agencies, and travel buyers should bring their questions and comments for this interactive sessions with our panel of experts.
Featured presenters:
Shelly Terry, Vice President, Sabre Travel Network
Aldo Ponticelli, Vice President Distribution, Alitalia
Liz Mandarino, President, World Travel Inc
Kevin May, Editor & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
An analysis of IFE, Wi-Fi, Content and Ancillary Revenue trends among passengers. Best viewed in Full Screen mode. To download the report, please visit http://rdpn.me/vzQ7P8
Rohit Talwar- Broadening the Ancillary Revenue Stream for the Airline Retail ...Rohit Talwar
A look into the key trends affecting the future of airline retail including: stats on airport consumer preferences, transportation integration, mobile technology, onboard amenities, scenarios for the future of airports, and revenue generation models
2012 Year End Financial and Operational Results Forecast Prep February 21, 20...Airlines for America (A4A)
U.S. airlines delivered one of their best years ever for operational performance, built on their stellar safety record, and achieved a narrow profit despite weathering some of the highest jet fuel prices and steepest tax burdens in history. Much more needs to be done to ensure the U.S. airlines remain profitable, continue to create American jobs, restore and grow air service and remain global competitors. This is where a National Airline Policy comes in. We look forward to working with Congress and the administration on this important initiative.
The concepts of yield management in the airline industry have an impact on customer feelings of price fairness, also affecting customer loyalty.
Website: tts.com
Blog: blog.tts.com
Facebook: facebook.tts.com
Linkedin: linkedin.tts.com
Google Plus: googleplus.tts.com
Youtube: youtube.tts.com
Description of the strategy (business model) of Low Cost Carrier Ryanair. Focussing on the value proposition, value architecture, revenue model and corporate culture and values.
3. Дополнительные доход авиакомпаний
в 2008 и 2015 годах, млрд. долларов США
'-
1
2
3
4
5
6
7
American United Delta Ryanair Qantas EasyJet
1,46
2,12
1,74
3,77
6,20
4,72
0,530,60
0,83
1,501,60
2,20
2008
2015
Источник:
IdeaWorksCompany
4. Spirit 43,40%
Allegiant 37,60%
Wizz Air 36,40%
Jet2 29,40%
Ryanair 24%
Volaris 22,30%
Jetstar 21,30%
Flybe 21,20%
Tegerair 20,80%
Alaska Air Group 19,50%
Доля дополнительного дохода
авиакомпаний в 2015 году
Источник:
IdeaWorksCompany
5. Распределение дополнительного дохода
традиционных перевозчиков
за пределами США
Оплата багажа
Другие услуги
на борту
Туристические услуги
Торговля на борту
Продажа миль FFP
30 %
25 %
15 %
15 %
15 %
Источник:
IdeaWorksCompany