The current national safeguarding programs rely on information from partners and only identify vulnerable people already known to services. There is a need for improved intelligence sharing to proactively recognize safeguarding concerns. The proposed Active Intervention Management (AIM) system would use basic demographic data and service interaction histories from partners like health, police, social services to provide a view-only dashboard identifying individuals who may need review before issues escalate, allowing a more proactive approach to safeguarding. Implementing AIM would require securing funding, agreeing to share minimum data sets, and setting up integrated data sharing between partners and a central hub.

2. Data protection
Data governance
Data management
Data science in
safeguarding

3. www.policyinpractice.co.uk
Who we are
Paul Withers
Data Protection Manager
Resource and Transformation
Walsall Metropolitan Borough Council
Deven Ghelani
Director and Founder
Policy in Practice
@Deven_Ghelani

4. www.policyinpractice.co.uk
Teams taking part
● Adult Social care
● Children's Social care
● Public Health
● Walsall Healthcare NHS
● Walsall Police
● Walsall Fire and Rescue
One of three Social Care Digital Innovation
Accelerator (SCDIA) 2020/21 projects
Run by CC2i (a public sector co-funding
platform) on behalf of the LGA with match
funding from NHS Digital
Active Intervention Management - AIM

5. www.policyinpractice.co.uk
● Make it exciting!
● Love your Data Protection Officer!
● Do the hard bit!
What we are going to cover:

6. Summary
● The current national and local programmess for safeguarding and
information sharing were the first step in the right direction.
● These initiatives all rely on information from others to inform us of any
potential issues.
● These initiatives all use information about vulnerable persons we already
know are in the system.
● There is a greater need to overcome boundaries and provide the UK with
a higher level of safeguarding intelligence.
What if there was a very simple, quick and effective solution to the
recognition of safeguarding concerns and the recognition of vulnerabilities?
Simply put, we should AIM to do better.

7. www.policyinpractice.co.uk
Love your Data Protection Officer
Past projects have fallen down due to a failure to
properly consider the governance challenges of
working with administrative data across multiple
departments and organisations.
Data protection concerns need to be weighed
against the benefits of the project, and its expected
impacts need to be maximised.

8. What we have
Currently there are a multitude of programmes being implemented
throughout the UK, which all work with or alongside childcare and
safeguarding.
These include:
● NCMP: National Child Measurement Programme
● 2 Yr. Integration: Capturing children 2 years of age
● MASH: Multi Agency Safeguarding Hub
● CPIS: Child Protection Information Sharing
● ECINS: police system for DV and ASB recognition

9. What we do
These programmes currently work to capture individuals already identified by
safeguarding or our services.
● MASH: Works to assess safeguarding concerns of those highlighted to
MASH by having individual partner staff review their own systems to see
if someone is known to them.
● CPIS: Identifies those already on child protection plans for the out of
hours or urgent care services.
● ECINS: Supports the identification of those known to have had contact
with the police to support the welfare of staffing on the front line and
the police in identifying the potential for crime

10. Information Governance Assurance
The way in which Safeguarding is alerted to safeguarding issues or cases is via
several pathways.
● Someone calls the social care team
● Someone sends a referral to the social care team
● Someone sends an email to the social care team
These are then reviewed without any further supporting information and
staff often have to delay actions in searching for data on their own internal
systems or trying to identify an appropriate contact to discuss a case with.

11. Basic safeguarding systems as we know them
All stakeholders then view their own internal
systems and provide an update to MASH
No stakeholder data system
is linked
Someone notifies safeguarding of an issue.
Each stakeholder reviews their own internal
system and manually inputs the required
amount of information into a case conf
specifically around the case in question.
MASH move each case based on its RAG
status and takes action on those that meet the
criteria for further action.
Where a referral to MASH is received, this is
input into MASH and the process starts again for
each case.
Each case is reviewed and assessed by the
MASH/Safeguarding team
Local Authority
Local Health
Police
Safeguarding Agencies
MASH
Childrens/Adults
database
All partners share on a need to know basis

12. Data we have at our fingertips
There are a multitude of systems/links and information available from
stakeholders and other organisations that could potentially all share data
which would be valuable to safeguarding.
The question is “Why are we not using these?”
Local services such as Police, Social Services, Patient services or health
providers and charities all possess the basic demographics of a person.
Imagine what we could do if information was available that could recognise
the need for intervention or support before someone was defined as
vulnerable or requiring safeguarding actions, and there were no boundaries
to sharing safeguarding data.

13. What we could achieve as real benefits
Using the minimum data required.
• Basic demographics (Name, D.O.B, Address, Gender)
• Recognition of service interactions such as a flag/date (Agreed
identification structure)
• Date of interaction
• Contact details for that service areas leads for direct timely contact
Having access for partners to view only screens/systems which would indicate
when a safeguarding concern should be flagged and raised to safeguarding
for assessment.
All previous systems recognise those already captured within a safeguarding
environment.
However a system like AIM (Active Intervention Management) would enable
us all to see those who should at the very least be reviewed or provided with
support before it gets to a safeguarding stage.

14. The Vision
Data Matching
and Event
Recognition
Local Authority
Local Health
Local Social
Workers
Local Out of Hours
Local A+E
Local Police
Other Services
Local
Schools/Nurseries
Central Hub/Data
Centre
Minimum
Required Data Set
Welcome to AIM
The Active Intervention Management dashboard
Input First-Name
Input Surname
Input D.O.B
Input Gender
Submit Search
All stakeholders provide the basic demographics for accuracy and cross checking purposes alongside a date of action or
intervention. This provides authorised users with the oversight of who was seen by which service and when, creating a
national image of those who need our help and support before they are vulnerable or a safeguarding victim or concern

15. The outcome
Welcome to AIM
The Active Intervention Management dashboard
Search Results
A+E City Hosp.
BCHC
Children's Hosp.
Review Required
Sunshine School
West Mids Police
BCC SS
Jane Doe 13yrs
23 Inour street, Birmingham, B4U2C – Registered at Sunshine School – Happy Lane
Activity reported on 23.03.2014
SN activity reported on 18.03.2014
No Activity Reported
School reported to social care team on 14.03.2014
West Mids Police activity (DV) on 24.03.2014
Social Services activity reported on 19.03.2014
5 counts of activity within (Your Region) for this person
Care First No Activity Reported
The view only screen now enables all organisations to see when a person has activity
with which organisation and based on multiple episodes alerts the users to pass a
referral on to safeguarding for review

16. Safeguarding teams usage
This can provide safeguarding teams with an overview of the most relevant
cases to be reviewed before someone raises a referral or concern with us.
Actively supporting families through the support of our partners such as
charities and early years work.
Having a system that can
recognise the need for
overview or review can
support us all in putting the
right service in place at the
right time. It can reduce the
pressures our social care
teams experience in
managing cases that are
already over the threshold for
requiring social care support.

17. www.policyinpractice.co.uk
Everyone wants to do the exciting stuff...
Do the hard bit!
The data science aspects are straightforward:
Working with PII, Data Matching, and proactively
identifying cases is all doable.
Data acquisition, data cleaning and data
management is hard.

18. Data from 20 London boroughs since 2016
www.policyinpractice.co.uk

19. www.policyinpractice.co.uk
Pool living standards data across Kent

20. www.policyinpractice.co.uk
“The more timely your data, the more powerful it is. If you want to operationalise the information
you're using it's absolutely critical that the data is timely.”
Mark Fowler, Community Solutions Director, LB Barking and Dagenham

21. www.policyinpractice.co.uk
AIM Discovery Phase
Children’s Services
● Support system wide changes
● Cautious on data quality issues
● Sceptical on operational buy-in
● With good reason!
Fire Service
● Hugely engaged
● Lessons from similar initiatives
● One core data contact!
Police
● Engaged and keen to be proactive
● Less sceptical than partners, is this
a good thing?

22. www.policyinpractice.co.uk
High Level Specification

23. www.policyinpractice.co.uk
AIM Evaluation: Institute of Public Care

24. www.policyinpractice.co.uk
Join the AIM “Gallery”
AIM is currently Walsall focused - but
being built in such a way that the system
can be deployed elsewhere
“Gallery Councils” overseeing and
inputting into AIM’s co-design and
development:
- Lincolnshire County Council
- London borough of Kingston
- Sandwell Council
More organisations considering joining the
Gallery as see the value of the multi-agency
approach - WE WANT YOU TO JOIN TOO
https://cc2i.org.uk/aim-active-intervention-
management/
info@cc2i.org.uk

26. www.policyinpractice.co.uk
Government policy is complex, confusing and
changing all the time
Government focuses on the impact of one policy
on everyone, not all policies on one person
A person-centric approach delivers insights that
empower people. It gives the clarity and
confidence needed to make positive decisions
Why we exist

27. www.policyinpractice.co.uk
Give the best support
possible to help people
move forward
How we help

28. www.policyinpractice.co.uk
A team of professionals with extensive knowledge of the welfare
system. We’re passionate about making social policy work
We help over 100 local authorities use their household level
data to identify vulnerable households, target support and track
their interventions
Our benefit calculator engages over 10,000 people each day.
We identify the steps people can take to increase their income,
lower their costs and build their financial resilience
What we do

29. www.policyinpractice.co.uk
Identify Engage Track
People who need your
support the most
Your residents with
targeted support
The impact of policy
and effectiveness of
interventions

30. Thank you
www.policyinpractice.co.uk
I look forward to your questions. If you would like to learn
more, please contact me:
Deven Ghelani
Director and Founder
deven@policyinpractice.co.uk
07863 560677
hello@policyinpractice.co.uk
0330 0889242

31. AIM - Safeguarding and beyond with
Active Intervention Management

32. Summary
● The current national and local programs for safeguarding and
information sharing were the first step in the right direction.
● These initiatives all rely on information from others to inform us of any
potential issues.
● These initiatives all use information about vulnerable persons we already
know are in the system.
● There is a greater need to overcome boundaries and provide the UK with
a higher level of safeguarding intelligence.
What if there was a very simple, quick and effective solution to the
recognition of safeguarding concerns and the recognition of vulnerabilities?
Simply put, we should AIM to do better.

33. What we have
Currently there are a multitude of programmes being implemented
throughout the UK, which all work with or alongside childcare and
safeguarding.
These include:
● NCMP: National child measurement programme
● 2 Yr. Integration: Capturing children 2 years of age
● MASH: Multi Agency Safeguarding Hub
● CPIS: Child Protection Information Sharing
● ECINS: police system for DV and ASB recognition

34. What we do
These programmes currently work to capture individuals already identified by
safeguarding or our services.
● MASH: Works to assess safeguarding concerns of those highlighted to
MASH by having individual partner staff review their own systems to see
if someone is known to them.
● CPIS: Identifies those already on child protection plans for the out of
hours or urgent care services.
● ECINS: Supports the identification of those known to have had contact
with the police to support the welfare of staffing on the front line and
the police in identifying the potential for crime

35. Information Governance Assurance
The way in which Safeguarding is alerted to safeguarding issues or cases is via
several pathways.
● Someone calls the social care team
● Someone sends a referral to the social care team
● Someone sends an email to the social care team
These are then reviewed without any further supporting information and
staff often have to delay actions in searching for data on their own internal
systems or trying to identify an appropriate contact to discuss a case with.

36. Where could this sit
AIM can reside securely in the cloud as a single data hub and collaborative system.
Can you afford not to AIM higher and be involved with the
Active Intervention Management?
Central Cloud Hub/Data Centre = AIM
All stakeholders feed in
AIM - Services
Local Authority
Local Health
Social Workers
MASH
Safeguarding
Safeguarding
The system could auto refer
to MASH where alerts are
set up or recognised. Or at
least highlight concerns

37. What do we need to do
Secure funding and or buy in. (est £10.000 - £15.000 per stakeholder)
Agree to share the basic demographics (Name, D.O.B, Address, Gender)
Recognition of service interactions such as the date of activity
Date of interaction. Must be available from all systems.
Contact details for that services safeguarding leads identified.
Link to the central hub from health, police and the local authority.
Hubs would receive and send data in real time, updating the minimum required
amount of information, and talking directly to health, police and local authority
systems.
As the HUB will be hosted within a recognised G-CLoud secure environment there are
no major IG concerns.
• Organisations could then request access to the view only system for the purpose of
safeguarding.
• Organisations would identify who to talk to with regards to safeguarding concerns
• Contact details would be available for direct contact to those involved with specific
cases
• Safeguarding would now be proactive
• Recognise vulnerabilities in advance

38. Everyone shares the demographics
1. Everyone agrees to share key contact details
2. Everyone applies date markers for activity
3. System provides the data in a view only screen
4. System recognises multiple activities against
single users
Phase 1a: Identify future system requirements for gold standard AIM
3. Each stakeholder can now see when a person has
multiple activities of concern
3. Flagged records can be sent for review to safeguarding
3. Intelligent data provides a robust recognition of
safeguarding needs based on activity captured throughout
the region
Phase 3: The want to have goal - Go live with full system (1yr plan)
Central HUB set up as View Only
1. All stakeholders prepared to share minimum
data set into a single data base
2. Demographics for data matching and accuracy
3. Activity tag to recognise who saw which
patient/person when
Phase 1: requirements
AIM – Active Intervention Management – Safeguarding our community
5. System allows view only screening
6. System allows users to see activity
7. System should flag inaccuracies
8. System should display who saw who and when
9. Users now have a point of call for professionals
10. System should enable nationwide search
Phase 2: Go live with basics
11. All activity alerts go straight to safeguarding
Example data flow for AIM

39. Thank you for looking at this vision.
It does not have to be just a vision, it can be reality if we have
the right stakeholders, interest and budget.
At the very least, I hope it has inspired you to think more and
consider our options for a better safeguarding.
It is time for us all to AIM higher