Dear Colleagues, We would like to welcome you to the second edition of the HR Newsletter “Ahl Al Dar” أهل الدار Ahl Al Dar is a quarterly Newsletter issued by the HR department that tackles news, events , activities and other work related subjects. Hope you enjoy reading it. Regards, Raed Ali HR Manager Dar Al Dawa

1. www.dadgroup.com
HR Newsletter
Issue No. : 22013

2. www.dadgroup.com
Message from CEO
Champions of DAD
Sales Achievement
1st DAD Annual Conference
Members of DAD family
DAD Sports Day
DAD’s Pharmacy
Achievements of our People
Army Official Visit
A Step into your world
Public Safety Campaign
Welcome on Board
Issue content
Company Gardens Renovation
Chess Championship
Treasure of knowledge
CEO Meeting

3. 1
Message from the CEO
Dear Colleagues,
It is my pleasure to welcome you again to our second
newsletter of this year. The first issue had a positive
impact on all stakeholders; who saw a new dimension of
reach to the essential human capital of Dar Al Dawa. This
encouragement gives us more energy to invest in such
dynamic communication tools and give them our utmost
attention and support.
We are half ways through this very challenging year;
where we are witnessing a complete restructuring process of our marketing
and sales department and a major shift in our marketing strategies with more
focus on in-market sales, ethical and scientific promotion tactics and close
monitoring and evaluation of individual, functional and geographical
achievements.
We have also concluded (Dar Al Dawa First Annual conference) that was
successfully held in Budapest; Hungary, with extensive participation of a large
group of professional GP’s and Internists from Jordan, Saudi Arabia and
Lebanon. In addition, a similar event was held in Lesbouna; Portugal, for a
group of Urologists from Algeria. Such events are a materialization of our
ambitious marketing and promotional strategies and a part of a group of similar
events planned till the end of this year. These events were also opportunities to
identify and acknowledge some of the best achievers among our staff in the
sales and marketing department in various markets served by DAD. They did
some great efforts in making these events a big success for DAD and they
made it more realistic that we are on the right track towards creating a high
performance organization.
We have conducted a detailed business review for all major markets following
the impressive results of Q1, and we had the opportunity to discuss potential
aspects of improvement with all concerned employees. I wish to take this
opportunity to convey a direct message to each individual and each manager
in our organization. My message to the individual is about the need and
importance to excel in each assignment or job and to always be certain that
this excellence will be realized and appreciated and will be a solid path for
growth and development of career at DAD. As for the manager, my message is
to believe that part of the evaluation of a successful manager is the ability to
develop and improve the performance of subordinates. For me, the first thing I
think about when I meet an excellent performer is the manager who was
behind the development and motivation of such an asset to the organization.
CEO
Amer A. Al Khatib
www.dadgroup.com

4. 2
Meeting of Dar Al Dawa CEO
with the employees
“We are keen to provide benefits to our people that are constantly improved
and developed in alignment with the positive results that the company is
hopefully accomplishing”
In a meeting held by Eng. Amer Al Khatib with the employees of Dar Al Dawa on
Sunday 19th of May 2013, he expressed his gratitude to every employee in the
company for the hard work and excellent performance during the first Quarter of this
year.
Eng. Amer stressed that during the past year , his main focus was on the development
of the Sales & Marketing department specially the external markets, through
reviewing and restructuring them, taking into consideration
that 70% of Dar Al Dawa production is being exported to
external Markets.
Eng. Amer sent out a message to all employees in which he
requested from each individual to achieve excellent
performance and to achieve the assigned targets. Also he
dedicated a message to each manager who is responsible
for subordinates , and stated that managing subordinates is
a great responsibility and each manager must constantly
develop and motivate his/her subordinates.
At the end, Eng. Amer announced the approval of the BOD
on granting employees a half basic salary bonus to be sent
out with May 2013 payroll. Also Eng. Amer stressed that the
improvement on the compensation and benefits of Dar Al
Dawa employees is one of his top priorities and he is
currently working on the approval of the BOD to grant
employees salary increments during Q 3 of this year.
www.dadgroup.com

5. 3
Champions of Dar Al Dawa
Dar Al Dawa Management congratulates the Champions of Jordan Market,
Oman and Lebanon for achieving the highest profitability during the first
half of 2013.
We would like to thank all of the teams for their efforts and hard work for
such accomplishment and wishing you continuous success
Lebanon Team
www.dadgroup.com
Oman Team
Jordan Team

6. 4
Dar Al Dawa achieves over
target in 4 of its main markets
Algeria TeamJordan Team
Oman Team Sudan Team
We are delighted to inform you
that four of Dar Al Dawa main
markets did not only achieve
their sales targets during the first
half of this year, but also
exceeded their targets as per
the demnstrated chart:
www.dadgroup.com

7. Since the beginning of 2013, the marketing department has adopted a new
strategy with a primary objective of regaining leadership in the
pharmaceutical field through supporting the medical community with our
high-value products reinforced by scientific events that update physicians
about all new results of clinical research & outcome.
And as a continuum of the highly successful launch symposium – for Rozitta,
Gizlan & Epigab – conducted earlier this year in February, a scientific
workshop took place in Budapest – Hungary with the participation of more
than seventy physicians from Jordan, KSA & Lebanon.
The workshop forum opening was done by CEO Eng. Amer Al-Katib followed
by a scientific agenda that included three scientific sessions conducted by:
• Dr. Rajaee Obeid – Neurologist.
• Dr. Elie Mubarak – Nephrologist.
• Dr. Sami Haddad – Endocrinologist.
Also a sightseeing trip for the group was organized to visit the tourist
attraction of Budapest.
The participants expressed a high level of satisfaction & gratitude for DAD for
organizing such a unique event that reflects the true image of a pioneer in
the pharmaceutical industry. They have also stressed on DAD's genuine
interest & care to better serve the medical community, which was shown
clearly through the high level of representation from the level of the CEO,
Sales & Marketing Director, Marketing Team, Country & sales managers in
addition to top performing medical representatives.
For General and Internal medicine
Budapest 20-24 May 2013
1ST
DAD Annual Conference
www.dadgroup.com 5

8. 6
For General and Internal medicine
Budapest 20-24 May 2013
1ST
DAD Annual Conference
www.dadgroup.com
Images of guests
and participants

9. 7
The Visit of the Brigadier General
of the Automated Jordan Royal
Guard on April 4th, 2013
CEO of Dar Al Dawa Eng. Amer Al Khatib received the Brigadier General of
the Automated Jordan Royal Guard Mr. Taha Al Btoush along with a group of
officers in an official visit to Dar Al Dawa on Thursday 04/04/2013.
The delegation visited all company's facilities in addition to plant 4 project.
The objective of this visit was to view DAD’s experience in terms of
Organizational Development and best Management practices implemented
at Dar Al Dawa. At the end of the visit, both parties exchanged memorial
trophies, and the delegation expressed their gratitude for the warm
welcoming and for the program that demonstrated DAD’s successful
experience through both excellent management practices and quality.
www.dadgroup.com

10. 8
Members of DAD family
Quality Control Department
Quality control is an essential process in the pharmaceutical industry.
Drugs must be marketed as safe and therapeutically active
formulations whose performance is consistent and predictable. At the
same time more precise and sophisticated analytical methods are
being developed for their evaluation and testing in compliance with
requirements governing the quality control of pharmaceuticals in
accordance with latest updated ICH regulation
Dar Al Dawa Quality control department is one of the leading Quality
departments among Competitors in the pharmaceutical industry; this
is due to the comprehensive application of GMP and quality
management systems to each and every aspect of operations.
Monitoring of manufacturing process from the beginning of the cycle,
by analyzing raw materials, during the manufacturing process, by
analyzing products bulks, and finally - by analyzing the finished
product. This analytical cycle and the development of quality plans
and procedures is the main functions here in QC, this is in addition to
data feeding to other company functions and departments to
improve their cycles.
www.dadgroup.com

11. 9
Dar Al Dawa’s Quality control department consists of seven sections
with 42 employees, and these sections are responsible for monitoring
the manufacturing steps, raw materials, in-process samples, primary
and secondary packaging materials, and finished products.
Above actions go through regulated flow and follow an exact
standard operating procedure and disciplined action.
• Raw material analysis section
• Plant I analysis section
• Cephalosporin’s and penicillin section
• Plant III chemical analysis section
• Packaging material analysis section
• Documentation and administration section
• Compliance section
Members of DAD family
Quality Control Department

12. 10
Achievements of our People
www.dadgroup.com
1) Dar Al Dawa was grated the Irish Medicines Board
(IMB) certificate, after thorough and deep follow up for
the points raised during IMB audit on July/2012 by the
auditors (Mr. Paul Sexton and Mr. Victor Garvin). The GMP
certificate included all production lines:
1. Eye drops line, liquid line, semisolids line (Plant 1)
2. Penicillin production lines
3. Cephalosporin production lines.
4. Tablets, Capsules and suspension lines (Plant III)
2) On basis of inspection done on June/2012
implemented by Kenya Ministry of Medical Services
(Pharmacy and Poisons Board), DAD was awarded a
GMP certificate on basic production lines (Including
Penicillin and Cephalosporin plants).
3) There was a GMP audit from Ethiopian Authorities
(FMHACA) in the period between 08–10/04/2013. The
inspection included all manufacturing plants along with
their warehouses, laboratories and facilities along with
documentation review. The outcome of the audit was
satisfactory.
4) Dar Al Dawa received the inspection of SANDOZ
regarding liquid line (Plant 1) during the period 13 –
14/05/2013. The inspection implemented by Dr.
Alexander Kupfer (Global Quality Assurance Audit &
Compliance) and Dr. Hesham Elrayes (supportive
auditor). The audit outcome was satisfactory. The
auditors were satisfied with GMP application and quality
& documentation systems and with the staff compliance
oriented attitudes along with their knowledge and
motivation.
“Big Thank you goes out to the QA department for their
dedication and following- up on each step during the
inspection process “

13. 11
Dar Al Dawa Pharmacy
New Products
Rozitta® (Rosuvastatin)
DESCRIPTION:
Rozitta® Tablets contain rosuvastatin as active ingredient
which belongs to a group of medicines called statins.
PHARMACOLOGY:
Rosuvastatin is a selective and competitive inhibitor of
HMG-CoA reductase, the rate-limiting enzyme that converts
3-hydroxy-3-methylglutaryl coenzyme A to mevalonate, a
precursor for cholesterol. The primary site of action of
rosuvastatin is the liver, the target organ for cholesterol
lowering.
INDICATIONS:
-Treatment of hypercholesterolemia
-Homozygous familial hypercholesterolemia
-Prevention of cardiovascular events:
PRESENTATIONS:
Rozitta® 10 Film Coated Tablets: Packs of 30 and 500 tablets.
Each tablet contains 10 mg Rosuvastatin (as rosuvastatin
calcium).
Rozitta® 20 Film Coated Tablets: Packs of 30 and 500 tablets.
Each tablet contains 20 mg Rosuvastatin (as rosuvastatin
calcium).
Rozitta® 40 Film Coated Tablets: Packs of 30 and 500 tablets.
Each tablet contains 40 mg Rosuvastatin (as rosuvastatin
calcium).
www.dadgroup.com

14. 12
The Gate of
Human Resources
www.dadgroup.com
The Sport day
of Dar Al Dawa
Dar Al Dawa arranged a Sport Day event for employees at Al
Hussien Sports City. Event included several activities such as visiting
the Military museum, running race, football, swimming and horse
riding.

15. 13www.dadgroup.com
The Gate of
Human Resources
The Sport day
of Dar Al Dawa

16. 14
Dar Al Dawa Chess Championship
www.dadgroup.com
Dar Al Dawa organized a Chess Championship for employees during
the second quarter of this year. First winner of championship was Mr.
Awad Al Tamari / Packaging Machines Supervisor at Production and
the second winner was Mr. Shehada Ohanian / Facility Technician at
the Engineering Department. At the end of the event, both Eng. Amer
Al Khatib / Dar Al Dawa CEO and Mr. Abdelrahman Al Ghoul / COO
granted the trophies to the Champions. Special Thanks to Mr. Omar Al
Jearat for organizing the event.

17. 15
Services Department initiates
the project of renovating
several external areas in Dar Al Dawa
www.dadgroup.com
Service Department / Administration
Affairs initiated the project of renovating
several external areas in Dar Al Dawa
premises in Naour, through revitalizing its
soil, planting it and creating tables and
chairs. Its important to mention that the
renovation process did not incorporate
high cost due to the fact that all items
used during the renovation process were
recycled materials that already existed
at the company.
Project was accomplished through the
following phases:
First Phase: Area close to the Main
restaurant which has the size of 500 Sq m.
Soil was refurbished, revitalized and 6
tables and 12 chairs made of wood
were placed there. Working on this area
took almost 3 weeks.

18. 16
Services Department initiates
the project of renovating
several external areas in Dar Al Dawa
Second Phase: Area close to the Laundry
building which has the size of 170 Sq m.
Soil was refurbished, revitalized and 3
tables and 6 chairs made of wood were
placed there. Working on this area took
almost a week.
Third Phase: Area close to the Finished
goods warehouse which has the size of
150 Sq m. Soil was refurbished, revitalized
and 2 tables and 4 chairs made of wood
were placed there. Working on this area
took almost a week.
Two Phases remained and they shall be
finalized within the coming weeks
InshAllah.
www.dadgroup.com
«We would like to thank Services Department and specially each and every employee
who contributed to this great achievement , wishing you continuous success.«

19. 17www.dadgroup.com
Step into your world ...
Tawheed Hamdi Matar
Purchasing Supervisor - Purchasing Department
I was born in 1960, I finished my high school at the Derar IbenAlazwar
School - the Scientific section in 1978 and then traveled to Yugoslavia
to study Pharmacy and there I began to study theYugoslavian language
for a year. after I finished I returned back to Jordan during the summer
vacation and for some reasons I did not go back to Yugoslavia to
complete my studies. In Jordan, I joined the Intermediate College to
study the program of Pharmacist Assistant while I was working in the
warehouse of Jordanian Medicines drug store then I managed to get a
passport and return to Yugoslavia, but I could not complete my studies,
but unfortunately my seat was not available anymore.
I travelled then to Lebanon and joined the forces of the Palestinian revolution in Lebanon and
stayed until he Israeli invasion of Lebanon in 1982, I stayed there in the areas under the
control of Palestinian and Lebanese resistances.
In late July 1982 I was informed that I was offered a place in the German Democratic
Institute specialized in Electricity so I travelled to Germany and joined the Institute and
obtained the first rank. Then I was informed by the management of the Institute that I can
continue my studies and obtain a certificate of Electrical Engineering in Berlin during the
period of 3 years.
After two years of studying in Berlin I decided to return back to Jordan to spend the holiday
with my family after an absence of 7 years, and I was not able to complete the last year of my
studies in Germany because of the withholding of my passport, then I began to work in one
of the Electrical specialized companies in Jordan for a period of 10 months.
Then I moved to work in the great DarAl Dawa starting from 03/19/1988 as it was my job as
an Electrical Maintenance Technician, then as a store keeper of spare parts and then as the
Purchasing employee responsible for local purchases in the engineering department, and
finally I am working as Purchasing Supervisor in the Procurement department.
Among my most important social activities is that I am currently a member of the administra-
tive board and treasurer of the Alumni Association universities due to being proficient in the
German Language.
I have a 4 members family, with the beginning of the next school year my son will finish his
last year of his study in Pharmacy , in terms of my daughter she will be in the first year of
study at the university.
At the end, I hope to progress and prosper and walk forward and achieve
the goals of this great company

20. 18
Treasure of Knowledge
www.dadgroup.com
Human Resources Department launched a weekly contest called
“Treasure of Knowledge” in which a question in different fields is
asked to our employees in DAD Jordan and External markets, and
the winner in the draw received the amount of 50 JODs

21. 19
New Comers in Dar Al Dawa
Welcome on Board !
www.dadgroup.com
Odai Fayoumi
Production Technician
Production
Yousef Abu ReeshehIbrahim Al Sawair
Driver
Transportation
IT -QA Supervisor
IT
Reem Abdel Ghani
Mohammad Mgdad
Med Rep
Medical Promotion
Mais JayousiMohammad Al BataynehKhalid Al Atawneh
Abdulla Al FanashSamer MalkawiRawan Abdel AzizMalek Salim
Accountant
Finance
Mutaz FaddahAbdel Moez Ibdah
Maintenance Technician
Engineering
Planning Eng.
Planning
Production Technician
Production
Med Rep
Medical Promotion
Med Rep
Medical Promotion
Med Rep
Medical Promotion
Med Rep
Medical Promotion
Production Technician
Production
Planning Eng.
Planning

22. 20
Safety Awareness
Campaign
www.dadgroup.com
The Public Safety and Professional Health Division initiated the Safety
awareness campaign during the second quarter of this year. Campaign
included the distribution of work instructions related to each work location
that is in line with Jordan Labor Law, also illustrative drawings were placed in
all company facilities.
It’s important to mention that Public Safety and Professional Health division
was created in 2011, and it’s part of the Engineering department, where a
team of specialized professionals in the area of Public Safety responsible for
implementing the main policy of the Public Safety and Professional Health
division, which states:
“One of Dar Al Dawa Management’s top priorities is to protect its employees
and secure them a safe working environment that eliminates any work
related danger and protects company properties”

23. 21
Safety Awareness
Campaign
www.dadgroup.com

24. www.dadgroup.com
Dar Al Dawa Formal Page
Dar Al Dawa (@DarAlDawa1)
Dar Al Dawa Development and Investment Co.
Should you require any further information or have any
questions or suggestions, kindly contact Mr. Raed Ali / HR
Manager on the E mail address : Raed.Ali@dadgroup.com
Or via the below listed Dar Al Dawa Social media links:
Created by : HR Department
Graphic Design: Ismail Habibah
© Copyright Dar Al Dawa Development and Investment Co. (2013)