Training and development

1. A study on Training and Development in
Pharmaceutical Industry
Gunjan Dhyawala- PG-21-69

2. Introduction to project
 The study looks at all the aspects of Training and Development and its importance and
recent trends in Pharmaceutical industry
 Training is a process which organisations initiates to enhance their employee’s knowledge
and skills
 Training also helps a person to cultivate appropriate and desired behaviour and attitude
towards the workplace and improve their efficiency and effectiveness
 Training helps to learn the dynamic changes and build new competence, each employee is
liable to perform as per regulatory requirements and the norms
 Training helps Organization & individual for their survival & attainment of mutual goals

3. Introduction to Pharmaceutical industry
 The pharmaceutical industry discovers, develops, produces, and markets drugs or
pharmaceutical drugs for use as medications to be administered to patients
 Global pharmaceuticals market produced treatments worth $1,228.45 billion in 2020 and a
compound annual growth rate (CAGR) of 1.8%
 Pharmaceutical industry is in a very dynamic situation in the last one decade
 As Pharma industry deals with the manufacturing of drugs and medications
• It is important for the industry to employee the well trustful and an experienced staff
• Production and Supply of Standard drugs
• laws and regulations that govern the patenting, testing, safety, efficacy using drug testing
and marketing of drugs
• lack or inaccuracy can lead to a drastic complications/trouble

4. Rationale of study
 The main aim of this study is to learn in-depth about training and development and also
study its importance in pharma industry and how pharma employees need to be more
efficient in their work, also the study aims on researching the recent trends and practices of
training and development in the Indian pharma industry and the study will also make an
effort to recommend various other methods of training that can be followed by pharma
industry for future.

5. Objectives of Study
 To understand the function of Training and development in depth
 To understand the importance of training and development in Indian Pharmaceutical
industry
 To identify recent trends/practices of training and development in Indian Pharmaceutical
industry

6. Methodology
 To attain this objective data will be collected from various secondary sources like google
scholar, websites, books, articles, etc

7. Literature Review
 Why pharma industry needs to focus more on training
• Technical Services, Cipla informs that investing in a robust learning management
programme led by qualified and competent professionals is an immutable need for the
pharma and biotech industry
 Why Learning and Development Should Be a Key Priority for Pharmaceutical
Professionals in 2021
• 2020 was a tough year for everyone. COVID-19 has changed the way people do business
and pharmaceutical professionals need to adapt to this new landscape. Learning and
developing are essential for all pharmaceutical professionals in order to meet the demands
of the market and adapt to a remote workforce.

8. Literature review (continue..)
 Six Key L&D Differentiators for the Pharmaceutical Training Landscape
• While the pharmaceutical industry maintains its exponential development trajectory, the
requirement to train existing and new employees along the route is essential. Employees
must get continuous pharmaceutical training to develop industry-wide expertise and keep
up with the fast-paced virtual world.
 Personnel training for Pharmaceutical Industry
• This topic carries out the procedure and the types of training program conducted for
employees in pharma industry

9. Data analysis
 Training and development initiatives at Sun Pharmaceutical
 Average training hours imparted in FY21
Employee category Male Female
Top Management 21 10
Senior Management 28 17
Middle Management 33 15
Junior Management 42 25
Associate/Non-management 77 12
Total 53 22

10. Training and development initiatives at Sun Pharmaceutical
Overview of Sun Pharma training programmes
Culture building
Our training programmes sensitise employees and help
engender an inclusive and ethical workplace. They focus
on our corporate values, women safety and inclusion.
Some of the key programmes are:
 Classroom and e-learning sessions on Prevention of
Sexual Harassment (POSH), including periodic
communication and training
 Induction programme
 E-learning modules on success attributes
Leadership development
We run training programmes focused on enhancing
managerial capabilities and leadership acumen. In FY21,
we conducted a customised course for 50 high-
performing leaders in our India operations. Additionally,
monthly webinars were organised for leaders globally
under the VITAMIN series. Some other key programmes
were:
 McKinsey management programme
 First Time Manager programme that covers key
topics, such as communication, presentation and time
management skills
 VITAMIN series focused on digital and analytics
adoption in the pharma sector
 E-learning modules on managerial effectiveness
Data and documentation management
To help strengthen our data management processes, we
rolled out a series of programmes to help employees
effectively catalogue, analyse and store data. Some of the
key programmes were:
 Data reliability for shop floor employees
 Good documentation practices
 Annual training on data protection for computer
software system
 Electronic data management

11. Training and development initiatives at Sun Pharmaceutical
Overview of Sun Pharma training programmes
Digitalisation
To adapt to the new normal of virtual interactions and
support digitalisation of specific business processes,
we conduct sessions focused on application of digital
tools. Some of our key sessions include:
 Training to effectively use collaborative tools,
such as Go To Meetings
 VITAMIN series focused on digital and analytics
adoption in the pharma sector
 Digital marketing sessions
Technical skill development
We have numerous programmes designed to upgrade
the analytical, technical and job function-specific
skills of our employees. Some of the key thematic
areas covered through these trainings are:
 Gyandeep initiative (a technical training series)
 Statistical Process Quality Control (SPQC)
 Pharmacovigilance
 Quality and compliance
 Product quality management
 Good Manufacturing Practices (GMP)
 Operation, functionality and maintenance of
equipment, such as reactors, boilers among others
 Equipment calibration and preventive
maintenance
 Field force focused training, such as brand
protection training, selling skills, therapy and
product knowledge for India and emerging
markets
 Standard operating procedures
 Production planning and management

12. Training and development initiatives at Sun Pharmaceutical
Overview of Sun Pharma training programmes
Soft-skill and behavioural development
We emphasise on cultivating the right behavioural
attributes that can enhance the efficiency of our
employees. In FY21, we rolled out 23 new
customised e-learning modules on success attributes.
Our soft-skill focused programmes cover topics such
as:
 Time management
 Presentation skills
 Communication skills
 Ability to execute
 Enguru (to improve proficiency in English
language)
 Positive thinking and motivational training
 Behavioural development

13. Training and development initiatives at Aurobindo Pharma
 Aurobindo Pharma has partnered with GITAM University and has signed an MoU to
organise this training programme, which addresses key factors like leading self and other,
organisational leadership and personal transformation.
 Aurobindo Pharma requested the Management Development Program (MDP) team at
GITAM faculty to focus on modalities which include:
 Improvement of self-management skills and enable confidence to become a leader
 Sharpen personal awareness of group dynamics, social processes and conflicts
 Adapt to the changes in responsibilities and rise to the occasion
 Examine the effect one has on others and ways to control it
 Strengthen the ties between individual employees and the company.

14. Findings
 The key findings after analysing both the companies initiatives towards training and
development, it can be seen that companies are now looking at employees development
and growth.
 It was also seen that Aurobindo Pharma has taken the training program initiatives for the
first time to train future leaders in the year March’22 i.e., after covid
 Companies are focusing towards competency based learning
 Training and development have become an key implementation for engaging and retaining
the employees.

15. THANK YOU