Agile UX

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This document discusses agile UX and how UX practices can be adapted to an agile development process. Some key points discussed include: - In agile, UX practitioners need to understand the agile culture which values things like short iterative development cycles, minimal documentation, and continual feedback. - An effective agile UX process involves tight collaboration between UX designers and developers across sprints, with UX work like research and design happening one sprint ahead of development. - The document presents a framework for integrating UX and development work across multiple sprints, with the goal of continual delivery of user value.

Technology

Agile UX
uxpin.com
Wednesday, 24 July, 13

Tiago Silva da Silva
@tiagosdasilva
Wednesday, 24 July, 13

Lean principles
Eliminate waste
Amplify learning
Decide as late as possible
Deliver as fast as possible
Empower the team
Build integrity in
See the whole
Wednesday, 24 July, 13

How people feel
when they use
something.
@tsharon
Wednesday, 24 July, 13

Design Up Front is bad
Internal documentation is bad
Face-to-face
communication and
collaboration is good
UX people need to understand the
Agile culture
Wednesday, 24 July, 13

Short, well-deﬁned iterations that deliver
real user value
Tight team processes for efﬁcient
development
Minimal documentation of speciﬁcations
Continual feedback from stakeholders to validate
progress
Wednesday, 24 July, 13

Agile Culture for UX
Practitioners
There is only one team
The user is on the team
Face-to-face communication is better than
documentation
Short sprints are good, shorter sprints are
better
Continual feedback guides the project
Wednesday, 24 July, 13

Experiment
Survey
Historical research
Case study
Feasibility study
Observational study
How to validate it?
Wednesday, 24 July, 13

Action Research
CMD (Cooperative Method
Development)
Wednesday, 24 July, 13

Contributions to theory
and practice
Wednesday, 24 July, 13

Perfect!
Contributions to theory
and practice
Wednesday, 24 July, 13

Contributions for theory
and practice
Convergence between
Academia and Industry
Software Engineering level
Strategic level
Organizational change
Management level
Generalizations
Analyzes in different stages
of a project
Wednesday, 24 July, 13

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Wednesday, 24 July, 13

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Wednesday, 24 July, 13

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Wednesday, 24 July, 13

UX full time team member
One Sprint Ahead*
UX + BA
Some Design Up Front
Big Picture
Low Fi prototypes
Peer reviews
Focus on users intentions and systems
responsibilities
Deliverable vs. Consumable
Wednesday, 24 July, 13

Further Studies
Analyze a project throughout
its entire cycle
Test in different environments
Separate in different levels:
- Strategy
- Management
- Development
Wednesday, 24 July, 13

@tiagosdasilva
tiago.silva.da.silva
silvadasilva@usp.br
silvadasilva
OBRIGADO
http://speakerdeck.com/silvadasilva/
Wednesday, 24 July, 13

Main Statement: Improvements planned in the retrospective do not stand on their own. What is the ambition of your team and how do you share these? Agile teams access their effectiveness every sprint. The power of retrospectives is that they, when done well, focus on improving in small achievable steps. This ensures that progress is being made and is more than just a far away dream. Despite the above, I experienced that in and around teams the proposed improvements are measured and valued against the maturity of the agile adoption. I noticed that in several situations people were judging the performance of the team and the proposed improvements against an implicit blueprint; small improvements were fine “for just now” and regarded as a “good first step”. The implication of the above struck me! We all had our own plan and expectations, but these were implicit and not transparent. In reaction I developed the ambition chart. It is a graphical one-pager that gives insight in the current state, the collective ambition and describes the next step to be taken. The ambition chart can be used to: -Discus and align expectations and ambition that individual team members have and create a team goal. -Break big goals into smaller steps -Prioritize improvement suggestions made in the retrospective -Manage dependencies between different area’s of improvement -Focus on the next step that needs to be taken, without being distracted by the end goal In this presentation I will explain how to make and use an ambition chart. I will explain situations in which it can be beneficial and share some examples of focus areas. Key Learnings -Hands-on technique: the ambition chart -How to plan for small improvements and manage expectations -stakeholders have about agile maturity -To plan improvements in in one or more teams and keep track of dependencies. -To plan improvements in in one or more teams and keep track of dependencies.

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Agile UX

1. Agile UX uxpin.com Wednesday, 24 July, 13

2. Agile UX uxpin.com Wednesday, 24 July, 13

3. Tiago Silva da Silva @tiagosdasilva Wednesday, 24 July, 13

4. Tiago Silva da Silva @tiagosdasilva Wednesday, 24 July, 13

5. Tiago Silva da Silva @tiagosdasilva Wednesday, 24 July, 13

6. What is Agile? Wednesday, 24 July, 13

7. Wednesday, 24 July, 13

8. Wednesday, 24 July, 13

9. Lean principles Eliminate waste Amplify learning Decide as late as possible Deliver as fast as possible Empower the team Build integrity in See the whole Wednesday, 24 July, 13

10. Scrum Wednesday, 24 July, 13

11. XP Wednesday, 24 July, 13

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14. What is UX? Wednesday, 24 July, 13

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24. How people feel when they use something. @tsharon Wednesday, 24 July, 13

25. Agile UX ? Wednesday, 24 July, 13

26. Agile UX? Wednesday, 24 July, 13

27. Design Up Front is bad Internal documentation is bad Face-to-face communication and collaboration is good UX people need to understand the Agile culture Wednesday, 24 July, 13

28. Short, well-defined iterations that deliver real user value Tight team processes for efficient development Minimal documentation of specifications Continual feedback from stakeholders to validate progress Wednesday, 24 July, 13

29. Agile Culture for UX Practitioners There is only one team The user is on the team Face-to-face communication is better than documentation Short sprints are good, shorter sprints are better Continual feedback guides the project Wednesday, 24 July, 13

30. SLR Wednesday, 24 July, 13

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38. Experiment Survey Historical research Case study Feasibility study Observational study How to validate it? Wednesday, 24 July, 13

39. Experiment Survey Historical research Case study Feasibility study Observational study How to validate it? Wednesday, 24 July, 13

40. Action Research CMD (Cooperative Method Development) Wednesday, 24 July, 13

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45. Contributions to theory and practice Wednesday, 24 July, 13

46. Perfect! Contributions to theory and practice Wednesday, 24 July, 13

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48. Contributions for theory and practice Convergence between Academia and Industry Software Engineering level Strategic level Organizational change Management level Generalizations Analyzes in different stages of a project Wednesday, 24 July, 13

49. Framework Wednesday, 24 July, 13

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52. Developer( UX(Designer( …( …( Research( Analysis( ( Design( Itera8on(0( Design( Data(Requirem ents( Research(for(Itera8on(3( ((((((Design(for(Itera8on(2( ( Feedback( Code(Design( ( ( Itera8on(1( Itera8on(1( Wednesday, 24 July, 13

53. Developer( UX(Designer( …( …( Research( Analysis( ( Design( Itera8on(0( Design( Data(Requirem ents( Research(for(Itera8on(3( ((((((Design(for(Itera8on(2( ( Feedback( Code(Design( ( ( Itera8on(1( Itera8on(1( Collabora8on( Wednesday, 24 July, 13

54. Developer( UX(Designer( …( …( Research( Analysis( ( Design( Itera8on(0( Design( Data(Requirem ents( Research(for(Itera8on(3( ((((((Design(for(Itera8on(2( ( Feedback( Code(Design( ( ( Itera8on(1( Itera8on(1( Collabora8on( Data( Requirements( Design( Itera8on(0(Developed( Design(for(Itera8on(3( Test(Itera8on(1(Code( ( Feedback( Code(Design( ( ( Itera8on(2( Itera8on(2( Collabora8on( Wednesday, 24 July, 13

55. Developer( UX(Designer( …( …( Research( Analysis( ( Design( Itera8on(0( Design( Data(Requirem ents( Research(for(Itera8on(3( ((((((Design(for(Itera8on(2( ( Feedback( Code(Design( ( ( Itera8on(1( Itera8on(1( Collabora8on( Data( Requirements( Design( Itera8on(0(Developed( Design(for(Itera8on(3( Test(Itera8on(1(Code( ( Feedback( Code(Design( ( ( Itera8on(2( Itera8on(2( Test(Itera8on(2(Code( Test(Itera8on(3(Code( ( Feedback( Code(Design( ( ( Itera8on(3( Itera8on(3( Design( Itera8on(1(Developed( Collabora8on( Collabora8on( Itera8on(1(Developed( Data( Requirements( Wednesday, 24 July, 13

56. UX full time team member One Sprint Ahead* UX + BA Some Design Up Front Big Picture Low Fi prototypes Peer reviews Focus on users intentions and systems responsibilities Deliverable vs. Consumable Wednesday, 24 July, 13

57. Further Studies Analyze a project throughout its entire cycle Test in different environments Separate in different levels: - Strategy - Management - Development Wednesday, 24 July, 13

58. @tiagosdasilva tiago.silva.da.silva silvadasilva@usp.br silvadasilva OBRIGADO http://speakerdeck.com/silvadasilva/ Wednesday, 24 July, 13

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