EK uses an agile approach in everything we do. In this presentation, Joe Hilger shares how we apply agile across all of our KM projects. Learn how EK uses agile to develop a KM Strategy. Once the strategy is in place, Joe explains how we design agile roadmaps that include a number of smaller projects to ensure rapid ROI and organizational buy-in. Joe also talks about how we use Agile to deliver the technical and business KM solutions in the roadmap. Finally, Joe shares how Agile supports change management on every initiative we deliver. Agile and KM are a natural combination that leads to successful KM initiatives.
Nguyen Vu Hung - Software Project Management with Jira AgileVu Hung Nguyen
Biography:
Nguyen Vu Hung is the CLO of Septeni Technology, a development center of Tokyo based Septeni Group that focuses on developing and operating, mostly, web-based online advertisement systems. He has numerous years of IT and software development, project/product management in both Japan and Vietnam. Considering himself as a FOSS and Agile evangelist and being a Agile lover and an CLO, he is also interested in not-so-related domains such as human resource management and (organization) (re)structuring. Hung is interested in: – Agile/Scrum and the alikes – Open Source – Project Management
Software project management with Jira Agile:
In this workshop, I will share hand-on experience on how using Jira Agile to manage project in Agile/Scrum ways. The workshop will guide you:
– How to create and manage your product backlog, sprints backlog using Confluence
– How to manage sprint backlog using Confluence, link it with JIRA
– How to manage daily tasks and stories in JIRA
– Using Scrum board, Epic
– Make Sprint report, Velocity chart
– Using Planning and Estimating
Goal of this session:
Master Scrum Artifacts using JIRA
References:
http://agiletourvietnam.org/speakers/
http://agiletourvietnam.org/speaker/nguyen-vu-hung/
http://agiletourvietnam.org/session/software-project-management-with-jira-agile/
Scaled Agile Framework (SAFe) in the TrenchesYuval Yeret
eBook by AgileSparks - curated blog posts, guidance articles, implementation approaches - all based on AgileSparks and specifically Yuval Yeret's experience implementing SAFe in the trenches.
The discovery workshop allows participants to take a strategic view of their project by working towards achieving the business objectives, using business models to visualise, to explore, challenge and settle on the requirements that bring the most value to a project. The requirements analysis activity can include process design, requirements analysis in a user story - acceptance criteria format, data modelling and prototypes. The Discovery workshop pack illustrates how the end product would look as a presentation.
Nguyen Vu Hung - Software Project Management with Jira AgileVu Hung Nguyen
Biography:
Nguyen Vu Hung is the CLO of Septeni Technology, a development center of Tokyo based Septeni Group that focuses on developing and operating, mostly, web-based online advertisement systems. He has numerous years of IT and software development, project/product management in both Japan and Vietnam. Considering himself as a FOSS and Agile evangelist and being a Agile lover and an CLO, he is also interested in not-so-related domains such as human resource management and (organization) (re)structuring. Hung is interested in: – Agile/Scrum and the alikes – Open Source – Project Management
Software project management with Jira Agile:
In this workshop, I will share hand-on experience on how using Jira Agile to manage project in Agile/Scrum ways. The workshop will guide you:
– How to create and manage your product backlog, sprints backlog using Confluence
– How to manage sprint backlog using Confluence, link it with JIRA
– How to manage daily tasks and stories in JIRA
– Using Scrum board, Epic
– Make Sprint report, Velocity chart
– Using Planning and Estimating
Goal of this session:
Master Scrum Artifacts using JIRA
References:
http://agiletourvietnam.org/speakers/
http://agiletourvietnam.org/speaker/nguyen-vu-hung/
http://agiletourvietnam.org/session/software-project-management-with-jira-agile/
Scaled Agile Framework (SAFe) in the TrenchesYuval Yeret
eBook by AgileSparks - curated blog posts, guidance articles, implementation approaches - all based on AgileSparks and specifically Yuval Yeret's experience implementing SAFe in the trenches.
The discovery workshop allows participants to take a strategic view of their project by working towards achieving the business objectives, using business models to visualise, to explore, challenge and settle on the requirements that bring the most value to a project. The requirements analysis activity can include process design, requirements analysis in a user story - acceptance criteria format, data modelling and prototypes. The Discovery workshop pack illustrates how the end product would look as a presentation.
Cloud-native Semantic Layer on Data LakeDatabricks
With larger volume and more real-time data stored in data lake, it becomes more complex to manage these data and serve analytics and applications. With different service interfaces, data caliber, performance bias on different scenarios, the business users begin to suffer low confidence on quality and efficiency to get insight from data.
This describes a generalised and structured approach to defining a strategy for collecting (near or actual) real time, high volume data. The appproach can be applied to areas such as Telemetry, Big Data, Smart Metering and Internet of Things implementations and operations. This proposed structured approach is intended to ensure that complexity is understood and can be appropriately addressed at an early stage before problems become to embedded to be solved. Real time situational data gives rise to situational awareness and understanding which in turn presents opportunities for effective and rapid situational decisions. Real time situational data enables greater situational visibility which means increased operational intelligence.
There are patterns for things such as domain-driven design, enterprise architectures, continuous delivery, microservices, and many others.
But where are the data science and data engineering patterns?
Sometimes, data engineering reminds me of cowboy coding - many workarounds, immature technologies and lack of market best practices.
Un modelo operativo es una representación conceptual del estado deseado de una organización que trabaja bajo una estructura, patrones y principios ágiles. Esta presentación contiene los elementos y principios operativos más relevantes de un modelo ágil (Building Blocks).
Data Lakehouse, Data Mesh, and Data Fabric (r2)James Serra
So many buzzwords of late: Data Lakehouse, Data Mesh, and Data Fabric. What do all these terms mean and how do they compare to a modern data warehouse? In this session I’ll cover all of them in detail and compare the pros and cons of each. They all may sound great in theory, but I'll dig into the concerns you need to be aware of before taking the plunge. I’ll also include use cases so you can see what approach will work best for your big data needs. And I'll discuss Microsoft version of the data mesh.
This guide summaries a successful Agile transformation in Telco with a related case study.
Do not take the described steps of this guide as the only way to be successful, there can be many other alternatives for sure. However, this guide explains a way thats experienced to be successful in many companies and under different circumstances.
Looking forward to hear your comments & suggestions
Thanks
Cloud-native Semantic Layer on Data LakeDatabricks
With larger volume and more real-time data stored in data lake, it becomes more complex to manage these data and serve analytics and applications. With different service interfaces, data caliber, performance bias on different scenarios, the business users begin to suffer low confidence on quality and efficiency to get insight from data.
This describes a generalised and structured approach to defining a strategy for collecting (near or actual) real time, high volume data. The appproach can be applied to areas such as Telemetry, Big Data, Smart Metering and Internet of Things implementations and operations. This proposed structured approach is intended to ensure that complexity is understood and can be appropriately addressed at an early stage before problems become to embedded to be solved. Real time situational data gives rise to situational awareness and understanding which in turn presents opportunities for effective and rapid situational decisions. Real time situational data enables greater situational visibility which means increased operational intelligence.
There are patterns for things such as domain-driven design, enterprise architectures, continuous delivery, microservices, and many others.
But where are the data science and data engineering patterns?
Sometimes, data engineering reminds me of cowboy coding - many workarounds, immature technologies and lack of market best practices.
Un modelo operativo es una representación conceptual del estado deseado de una organización que trabaja bajo una estructura, patrones y principios ágiles. Esta presentación contiene los elementos y principios operativos más relevantes de un modelo ágil (Building Blocks).
Data Lakehouse, Data Mesh, and Data Fabric (r2)James Serra
So many buzzwords of late: Data Lakehouse, Data Mesh, and Data Fabric. What do all these terms mean and how do they compare to a modern data warehouse? In this session I’ll cover all of them in detail and compare the pros and cons of each. They all may sound great in theory, but I'll dig into the concerns you need to be aware of before taking the plunge. I’ll also include use cases so you can see what approach will work best for your big data needs. And I'll discuss Microsoft version of the data mesh.
This guide summaries a successful Agile transformation in Telco with a related case study.
Do not take the described steps of this guide as the only way to be successful, there can be many other alternatives for sure. However, this guide explains a way thats experienced to be successful in many companies and under different circumstances.
Looking forward to hear your comments & suggestions
Thanks
How to Build a Future Proof PMO - Apex Group | FuturePMO 2023Wellingtone
Lessons learned in building PMOs over the past 20 years in different industries, including health care, financial services, insurance, software, etc. To be successful, you have to build PMOs that can reinvent themselves as businesses change so fast along with the environment in which they operate. We need to look at the People, Process, and Technology lessons learned and how continuous change made the PMOs relevant and valuable to the organization. This will mean they stay relevant in the changing digital environment and need faster delivery and change
The talk will call on examples of how to develop people in the PMO and how skills have changed over time, along with the process development in delivering projects using different methodologies and how to have tools to support all of this.
This was presented by Chris Cashell, Global Head of Change from Apex Group at FuturePMO, on the 26th of October.
FuturePMO is a 1-day PMO event for practitioners at all levels. The conference brings extraordinary speakers from across industries to challenge your PMO and PPM thinking, helping you work smarter.
The next one takes place on the 3rd of October 2024 in London. To learn more and book on to the next conference, visit www.FuturePMO.com
LinkedIn - https://www.linkedin.com/showcase/11120292
Twitter - https://twitter.com/FuturePMO
Facebook - https://www.facebook.com/futurepmoevent/
YouTube - https://www.youtube.com/channel/UCHi8w5ACqsloXxBEA9t9pfA
Explore what is an Agile culture
Explore the Agile Mindset
Explore what is an Agile culture
Explore the Agile Mindset
Review the 6 basic steps required to transition to an agile culture that will accept the Agile Mindset
Using Agile Principles to Deliver Real Business Value at ScaleEnterprise Knowledge
Delivering real business value from systems development efforts, even using agile approaches, turns out to be a formidable challenge especially in larger enterprises. Case studies of failed deliveries abound and too often reach general public notoriety. This talk shows organic paths to close gaps between business goals and actual systems development efforts by applying focused methods and processes already implicit in agile approaches. We will discuss use of scrums capable of sprint-speed definition of business objectives and value drivers and how to incorporate scrum and other agile techniques to the management of multiple team efforts in larger enterprises. Management tools and methods discussed include scrum team member selection for higher performance in targeted production. This presentation shows a simple and flexible approach to managing large enterprise systems development challenges successfully with key metrics and drivers defined via agile teams
How do organisations transit from project management to product management? What are challenges and transformation required? Join Garret Yap from GovTech Singapore as he shares more about a product transformation journey in both the private and public sector.
Learn the basics of the agile way-of-life that has helped many companies realize their potential in the market. The agile secret sauce was once a thing that was only enjoyed by software organizations on the East and West coasts, but is now invading Indianapolis -- increasing productivity, making teams empowered (and happier!), and helping managers focus less on the taskmaster role and more on the important stuff.
Many large IT projects continue to struggle with user adoption, leadership support, and overall stakeholder buy-in. Effective use of Agile best practices is a proven means of addressing these buy-in issues within the IT organization, but what about other departments? In this session, we will discuss how Agile principles can drive an enterprise-wide change management approach in order to better reinforce the transformations taking place in your organization. The goal? Maximize collaboration between IT and the business and break down silos through iterative, incremental progress.
Wolfgang hilpert scaling agile war stories - scrum germany 2017-11-17Wolfgang Hilpert
The product development of a team with over 200 engineers at 5 globally distributed locations had to be organized such that one software product with a bunch of functional and significant quality improvements could be delivered on a single day.
In this talk we discuss techniques and concepts that have been applied to drive the agile transformation and the scaling of agile methods within a mid-size, globally distributed enterprise. We talk about challenges that we faced and measures to address these.
The way how we help customers at ASPgems to do their software development projects in order to better accomplish their business objective in the Digital World.
Synerzip's Top 12 from AGILE2017:
- We Are Going Back Full Circle
- Agile Executive Leadership
- Whole Team Does UX
- Agile Beyond Engineering
- Containerized Microservices=NoOps
- ATDD/BDD Holy Grail
- Dynamic Re-Teaming!
- Estimating Time/Cost
- Get Them Hooked!
- Scaling Agile / SAFe 4.5
- Surprises at Spotify!
- Architect/Architecture
AGILE2017 Conference Overview:
- August 7-11th in Orlando, FL
- 2,200 participants from 40+ countries
- 18 tracks, 284 sessions
- 4 Special Tracks
- Stalwarts
- Experience Reports
- 3-7 min Lightning Talks
- Audacious Salon
- Inspiring Keynotes
- David Marquet, best-selling author of Turn the Ship Around
- Jez Humble, Founder and CTO, DevOps Research and -
- Assessment LLC, UC Berkeley
- Denise Jacobs, Founder and CEO, The Creative Dose
Heather Hedden, Senior Consultant at Enterprise Knowledge, presented “Enterprise Knowledge Graphs: The Importance of Semantics” on May 9, 2024, at the annual Data Summit in Boston.
In her presentation, Hedden describes the components of an enterprise knowledge graph and provides further insight into the semantic layer – or knowledge model – component, which includes an ontology and controlled vocabularies, such as taxonomies, for controlled metadata. While data experts tend to focus on the graph database components (RDF triple store or a label property graph), Hedden emphasizes they should not overlook the importance of the semantic layer.
Driving Behavioral Change for Information Management through Data-Driven Gree...Enterprise Knowledge
Enterprise Knowledge’s Urmi Majumder, Principal Data Architecture Consultant, and Fernando Aguilar Islas, Senior Data Science Consultant, presented "Driving Behavioral Change for Information Management through Data-Driven Green Strategy" on March 27, 2024 at Enterprise Data World (EDW) in Orlando, Florida.
In this presentation, Urmi and Fernando discussed a case study describing how the information management division in a large supply chain organization drove user behavior change through awareness of the carbon footprint of their duplicated and near-duplicated content, identified via advanced data analytics. Check out their presentation to gain valuable perspectives on utilizing data-driven strategies to influence positive behavioral shifts and support sustainability initiatives within your organization.
In this session, participants gained answers to the following questions:
- What is a Green Information Management (IM) Strategy, and why should you have one?
- How can Artificial Intelligence (AI) and Machine Learning (ML) support your Green IM Strategy through content deduplication?
- How can an organization use insights into their data to influence employee behavior for IM?
- How can you reap additional benefits from content reduction that go beyond Green IM?
Sara Mae O’Brien Scott and Tatiana Baquero Cakici, Senior Consultants at Enterprise Knowledge (EK), presented “AI Fast Track to Search-Focused AI Solutions” at the Information Architecture Conference (IAC24) that took place on April 11, 2024 in Seattle, WA.
In their presentation, O’Brien-Scott and Cakici focused on what Enterprise AI is, why it is important, and what it takes to empower organizations to get started on a search-based AI journey and stay on track. The presentation explored the complexities of enterprise search challenges and how IA principles can be leveraged to provide AI solutions through the use of a semantic layer. O’Brien-Scott and Cakici showcased a case study where a taxonomy, an ontology, and a knowledge graph were used to structure content at a healthcare workforce solutions organization, providing personalized content recommendations and increasing content findability.
In this session, participants gained insights about the following:
Most common types of AI categories and use cases;
Recommended steps to design and implement taxonomies and ontologies, ensuring they evolve effectively and support the organization’s search objectives;
Taxonomy and ontology design considerations and best practices;
Real-world AI applications that illustrated the value of taxonomies, ontologies, and knowledge graphs; and
Tools, roles, and skills to design and implement AI-powered search solutions.
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfEnterprise Knowledge
Heather Hedden, Senior Consultant at Enterprise Knowledge, presented “The Role of Taxonomy and Ontology in Semantic Layers” at a webinar hosted by Progress Semaphore on April 16, 2024.
Taxonomies at their core enable effective tagging and retrieval of content, and combined with ontologies they extend to the management and understanding of related data. There are even greater benefits of taxonomies and ontologies to enhance your enterprise information architecture when applying them to a semantic layer. A survey by DBP-Institute found that enterprises using a semantic layer see their business outcomes improve by four times, while reducing their data and analytics costs. Extending taxonomies to a semantic layer can be a game-changing solution, allowing you to connect information silos, alleviate knowledge gaps, and derive new insights.
Hedden, who specializes in taxonomy design and implementation, presented how the value of taxonomies shouldn’t reside in silos but be integrated with ontologies into a semantic layer.
Learn about:
- The essence and purpose of taxonomies and ontologies in information and knowledge management;
- Advantages of semantic layers leveraging organizational taxonomies; and
- Components and approaches to creating a semantic layer, including the integration of taxonomies and ontologies
Designing IA for AI - Information Architecture Conference 2024Enterprise Knowledge
With the explosive popularity of ChatGPT, organizations are throwing massive budgets and executive attention at the implementation of AI technologies. Making these solutions work for the enterprise can deliver competitive advantage and open up new solutions and business opportunities that were never before possible. However, without the right Information Architecture (IA) foundations, these projects are bound to fail. In this presentation, Marino and Galdamez provided practical, actionable steps around IA that organizations can take in preparation for future AI solutions.
In this session, attendees:
- Reviewed key elements of IA and discovered how their successful design and implementation can lay the foundations for AI;
- Learned basic terminology surrounding AI, as well as different techniques and applications of AI in enterprise environments;
- Gained a deeper understanding of the feedback loops between IA and AI and the corresponding implications on user experience; and
- Received practical advice on IA design to facilitate its implementation and the success of AI efforts.
Heather Hedden, Senior Consultant at Enterprise Knowledge, presented "An Overview of Taxonomies and AI" on January 30th, 2024, in the inaugural webinar of the Artificial Intelligence webinar series: The promise and the perils,” hosted by the Knowledge & Information Management Group of CILIP, the library and information association of the UK. In her presentation, Heather explained, with examples, how both generative AI and other AI technologies support taxonomy development and use and how taxonomies can support AI applications.
Explore the presentation to learn:
Why both top-down and bottom-up methods are needed in taxonomy creation
What AI methods are used for auto-tagging and auto-classification with taxonomies
How AI methods can extract candidate terms for taxonomy creation
How generative AI can be used for certain bottom-up taxonomy development tasks
How AI can be used to analyze a taxonomy against a corpus of documents
How generative AI can be used in queries to analyze a taxonomy
What AI applications taxonomies can support
Nonprofit KM Journey to Success: Lessons and Learnings at Feeding AmericaEnterprise Knowledge
Sara Duane, Senior Consultant within EK’s Strategic Consulting practice, and EK client Tom Summerfelt, former Chief Research Officer at Feeding America, presented on November 7, 2023 at KMWorld. The talk, “Nonprofit KM Journey to Success: Lessons & Learnings at Feeding America” focused on best practices for designing and implementing KM strategies that directly align with nonprofit organizational goals.
Duane and Summerfelt used their first-hand experience developing a multi-year comprehensive KM Strategy for Feeding America to outline real-world considerations and examples of:
Unique KM challenges faced by organizations in the nonprofit space
Considerations for strategic priorities and KM roadmaps for nonprofits
How to describe the business impact of KM for nonprofits
EK presented with Kate Vilches, Knowledge Management Lead at Ulteig, on November 6, 2022 at the Taxonomy Boot Camp Conference, co-located with KMWorld, in Washington, D.C. The talk, “Taxonomy Roller Coasters: Techniques to Keep Stakeholders on the Ride,” focused on proven stakeholder management techniques during enterprise taxonomy development and launch activities.
Gray and Vilches used their firsthand experience to relate advice, share practical tools, and provide real-life examples to ensure successful stakeholder involvement, reinforcing three key themes for attendees:
How to select partners and build coalitions to ensure long term success;
Overview of the steps, stages, challenges, and thrills of defining and implementing an enterprise taxonomy; and
The importance and finesse of effective change management efforts to ensure that stakeholders begin and remain excited and involved throughout the project.
DGIQ - Case Studies_ Applications of Data Governance in the Enterprise (Final...Enterprise Knowledge
Thomas Mitrevski, Senior Data Management and Governance Consultant and
Lulit Tesfaye, Partner and Vice President of Knowledge and Data Services
presented “Case Studies: Applications of Data Governance in the Enterprise” on December 6th, 2023 at DGIQ in Washington D.C.
In this presentation, Thomas and Lulit detailed their experiences developing strategies for multiple enterprise-scale data initiatives and provided an understanding of common data governance and maturity needs. Thomas and Lulit based their talk on real-world examples and case studies and provided the audience with examples of achieving buy-in to invest in governance tools and processes, as well as the expected return on investment (ROI).
Check out the presentation below to learn:
How Leading Organizations are Benchmarking Their Data Governance Maturity
Why End-User Training was Imperative in Seeing Scaled Governance Program Adoption
Which Tools and Frameworks were Critical in Getting Started with Data Governance
How Organizations Achieved Success with Data Governance in Under 12 Weeks
What Successful Data Governance Implementation Roadmaps Really Look Like
Sara Nash and Urmi Majumder, Principal Consultants at Enterprise Knowledge, presented on April 19, 2023 at KM World in Washington D.C. on the topic of Scaling Knowledge Graph Architectures with AI.
In this presentation, Sara and Urmi defined a Knowledge Graph architecture and reviewed how AI can support the creation and growth of Knowledge Graphs. Drawing from their experience in designing enterprise Knowledge Graphs based on knowledge embedded in unstructured content, Sara and Urmi defined approaches for entity and relationship extraction depending on Enterprise AI maturity and highlighted other key considerations to incorporate AI capabilities into the development of a Knowledge Graph.
View presentation below in order to learn about how:
Assess entity and relationship extraction readiness according to EK’s Extraction Maturity Spectrum and Relationship Extraction Maturity Spectrum.
Utilize knowledge extraction from content to gather important insights into organizational data.
Extract knowledge with three approaches:
RedEx Rule, Auto-Classification Rule, Custom ML Model
Examine key factors such as how to leverage SMEs, iterate AI processes, define use cases, and invest in establishing robust AI models.
This presentation was delivered by EK CEO Zach Wahl at the 2023 Midwest KM Symposium in Kent State, Ohio. The presentation defines Knowledge Management and its value. It also covers key industry trends and outcomes.
Building for the Knowledge Management Archetypes at Your CompanyEnterprise Knowledge
Building for the KM Archetypes at Your Company
Taylor Paschal, Knowledge and Information Management Consultant at Enterprise Knowledge, and Jessica Malloy, Senior Knowledge Manager at Harvard Business Publishing presented on April 19, 2023 at the APQC Conference in Houston, Texas on the topic of Building for the KM Archetypes at Your Company. In this presentation, Jessica and Taylor define common types of personalities that are often present when building a KM program. Jessica and Taylor prompted attendees to think through the root causes of various behaviors and the approaches for taking these into account when driving KM forward in round table discussions supported by this worksheet (link). Attendees left with the ability to:
Describe the importance of focusing on the unique culture of an organization when building and iterating on a KM program
Recognize organizational archetypes and know how to adapt their KM program to them
Conduct a cultural assessment of their own organization to ensure their KM program is meeting them where they are
Knowledge Graphs are Worthless, Knowledge Graph Use Cases are PricelessEnterprise Knowledge
At Knowledge Graph Forum 2022, Lulit Tesfaye and Sara Nash, Senior Consultant discuss the importance of establishing valuable and actionable use cases for knowledge graph efforts. The discussion draws on lessons learned from several knowledge graph development efforts to define how to diagnose a bad use case and outlined their impact on initiatives - including strained relationships with stakeholders, time spent reworking priorities, and team turnover. They also share guidance on how to navigate these scenarios and provide a checklist to assess a strong use case.
For KM practitioners, Agile frameworks have long been important for optimizing stakeholder value and satisfaction in KM initiatives. Over 20 years ago, a group of software developers revolutionized their field by introducing the Agile Manifesto to guide their industry in adopting Agile values, frameworks, and practices. However, until now, KM practitioners have lacked a formal framework demonstrating how to apply Agility to KM. In short, it is time to codify these Agile principles in a manner suited for the KM profession. Leveraging the original Agile Manifesto for inspiration, Andrew Politi and Megan Salerno introduced “The Agile KM Manifesto” at KM World 2022. The presentation is designed to initiate a conversation amongst KM practitioners across the industry about this initial version of the Agile KM Manifesto (the 'AKM'), and solicit feedback on future iterations.
Next, the presenters walked through three EK case studies demonstrating how the application of its principles could have saved significant time in those initiatives.
First, we described how a global non-profit approached EK to address duplicate and outdated content, and the lack of content creation standards.
Applicable AKM principle: "Content should only be available to users if it is new, essential, reliable, dynamic, and reusable. If these criteria are not met, the content must be cleaned-up or archived accordingly.”"
Next was a discussion of how national nuclear research laboratory struggled to share and discover knowledge from retiring employees and compartmentalized silos.
Applicable AKM principle: “Tacit knowledge and expertise should be proactively and formally captured and stored in the same manner as explicit knowledge.”
Finally, the presenters described how one of the largest multinational athletic apparel companies struggled to help geographically separated teams collectively and collaboratively reuse knowledge and create content across the globe, even functionally similar focus roles.
Applicable AKM principle: “All KM efforts must leverage a common language. Develop, socialize, and employ a common KM language so stakeholders don't speak past each other and can maintain consensus throughout your KM effort.”
Ultimately, this presentation served to introduce The AKM to the broader community, demonstrate its value, and solicit input from across the industry.
Road Maps & Roadblocks to Federal Electronic Records ManagementEnterprise Knowledge
Angela Pitts, Sr. Consultant at Enterprise Knowledge, and Dave Simmons, Sr. Records Officer at General Services Administration (GSA), presented a case study in federal electronic records management that detailed the success of the GSA's Enterprise Document Management Solution (EDMS). They detailed the strategies used to identify elements of organizational change management required to successfully transition standard functions of records management (RM)—capture, maintenance, disposal, transfer, assignment of metadata, and reporting—from manual, paper-based practices to more efficient and less costly electronic systems.
Records Management is a necessary component of successful Knowledge Management as it systematically manages valuable content created and owned by the business. With technological advancements, most agencies have seen the volume of document records increase exponentially because they are now frequently born and managed as digital content through the records lifecycle. Acknowledging the challenge of managing more content with fewer people, Angela and Dave explained how the design of GSA's lean and agile systems and workflows enabled the agency to reduce the resources and attention needed to manage content collections while maintaining legal compliance and quality standards.
Building an Innovative Learning Ecosystem at Scale with Graph TechnologiesEnterprise Knowledge
Todd Fahlberg of Enterprise Knowledge, and Amber Simpson, a Senior Manager at Walmart Academy, presented on November 9, 2022 at the KMWorld Conference in Washington, DC on the topic of Building an Innovative Learning Ecosystem at Scale with Graph Technologies. In this presentation, Todd and Amber share how they’re making it easier for Walmart’s learning organization to manage content used by 2.4 million global associates with a custom Digital Library. The presentation provides insight into the challenges they faced and the lessons they learned along the way, in addition to their approach to design and implement the Digital Library. Todd and Amber also detail how and why they used graph technologies to make certain their solution can continue to scale to meet the needs of Walmart’s massive workforce and evolving business needs.
Identifying Security Risks Using Auto-Tagging and Text AnalyticsEnterprise Knowledge
On Thursday, November 10, Joe Hilger and Sara Duane spoke at Text Analytics Forum about identifying secure and confidential information using auto-tagging. Information security continues to grow in importance in today's society. We hear stories all of the time about hackers accessing private information from companies and government agencies. Every organization struggles with employees who store confidential information on insecure network drives or cloud drives. Joe and Sara did a project with a federal research organization that used auto-tagging and text analytics to identify confidential information that needed to be moved to a secure location. During the presentation, we shared the approach we took to identify this information and how we made sure that the tagging and text analytics were accurate. Attendees learned best practices for designing a taxonomy for auto-tagging and tuning auto-tagging as well as ways to identify confidential information across the enterprise.
Zach Wahl and Sara Mae O'Brien-Scott spoke at the 2022 Taxonomy Boot Camp in Washington, D.C. on taxonomy's critical role in delivering what every end user now expects—a seamless and personalized experience. Personalization is harnessed by the most successful organizations to anchor their content experience by allowing users to connect with content based on key characteristics. O’Brien-Scott and Wahl provided an understanding of how taxonomy powers personalization by detailing real-world use cases and best practices for taxonomy design for personalization. They discussed the personalization maturity scale, including how taxonomy lays the groundwork for enabling cutting-edge solutions such as recommendation engines, automated content assembly, and omnichannel delivery. They also shared expected outcomes of personalization such as increased conversion rates, a decrease in employee turnover, and stronger user engagement.
Climbing the Ontology Mountain to Achieve a Successful Knowledge GraphEnterprise Knowledge
Tatiana Baquero Cakici, Senior KM Consultant, and Jennifer Doughty, Senior Solution Consultant from Enterprise Knowledge’s Data and Information Management (DIME) Division presented at the Taxonomy Boot Camp (KMWorld 2022) on November 17, 2022. KMWorld is the world’s leading knowledge management event that takes place every year in Washington, DC.
Their presentation “Climbing the Ontology Mountain to Achieve a Successful Knowledge Graph” focused on how ontologies have gained momentum as a strong foundation for resolving business challenges through semantic search solutions, recommendation engines, and AI strategies. Cakici and Doughty explained that taxonomists are now faced with the challenge of gaining knowledge and experience in designing and documenting complex solutions that involve the integration of taxonomies, ontologies, and knowledge graphs. They also emphasized that taxonomists are well poised to learn how to design user-centric ontologies, analyze and map data from various systems, and understand the technological architecture of knowledge graph solutions. After describing the key roles and responsibilities needed for a team to successfully implement Knowledge Graph projects, Cakici and Doughty shared practical ontology design considerations and best practices based on their own experience. Lastly, Cakici and Doughty reviewed the most common use cases for knowledge graphs and presented real world applications through a case study that illustrated ontology design and the value of knowledge graphs.
JPL’s Institutional Knowledge Graph II: A Foundation for Constructing Enterpr...Enterprise Knowledge
Previously at KMWorld 2021, EK joined JPL to share the vision, approach, and delivery of the Institutional Knowledge Graph (IKG), a centrally maintained, ever-evolving knowledge graph identifying and describing JPL’s enterprise-wide concepts, such as people, organizations, projects, and facilities, and the relationships between them. Since August 2020, the IKG has offered a single source of enterprise information that other JPL applications can leverage to reduce redundancy and out-of-date or inaccurate data. In production for 2 years and now with several releases under its belt, the IKG is beginning to fulfill its promise as a foundational layer in the semantic pyramid for additional taxonomies and knowledge graphs to build upon.
At KM World 2022, Bess Schrader, Senior Solutions Consultant at EK, and Ann Bernath, Software Systems Engineer at JPL, shared a follow-up to the IKG journey including a description of the Enterprise Semantic Platform, a look at new taxonomies and knowledge graphs at JPL (enterprise-wide, others specific to engineering, technical, or science domains) and how they are beginning to leverage the IKG’s foundation of JPL concepts to enrich their dataset into a broader context. This presentation discussed different techniques to federate or synchronize multiple knowledge graphs and how these diverse integrations benefit not only the new datasets, but also the IKG as it continues to pursue its overarching dream--providing answers to questions such as, “Who did what when?”, “Who should you call?”, and “Where is the Robotics Lab?”
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
2. WHO AM I?
Joe Hilger is a principal at Enterprise
Knowledge, LLC. He is a Certified
Scrum Master with over 20 years
experience implementing Knowledge
Management solutions for
commercial and public sector
customers.
JOE HILGER
@jhilgerbc, @ekconsulting, #KMShow18
3. EK’S AGILE QUIZ
1. Agile is a new process or methodology
to improve the way IT Projects are run.
True
False
2. Agile can be used to transform both
business and technology groups.
True
False
3. Agile projects are more risky because
they start without a detailed plan.
True
False
4. Agile projects are always less
expensive than waterfall projects.
True
False
@jhilgerbc, @ekconsulting, #KMShow18
4. BONUS QUESTIONS
1. Name at least two of the four values of the Agile Manifesto.
2. According to Agile principles what is the maximum team size
on an agile project.
INDIVIDUALS AND INTERACTIONS over processes and tools.
WORKING SOFTWARE over comprehensive documentation.
CUSTOMER COLLABORATION over contract negotiation.
RESPONDING TO CHANGE over following a plan.
9
@jhilgerbc, @ekconsulting, #KMShow18
5. 5
INDIVIDUALS AND INTERACTIONS over processes and tools.
Agile is more about interactions than
technology
WORKING SOFTWARE over comprehensive documentation.
Focus efforts on creating a usable end
product with business value
CUSTOMER COLLABORATION over contract negotiation
Engaging with customers is the best
way to build trust
RESPONDING TO CHANGE over following a plan.
Leave room for emergent
solutions
AGILE MANIFESTO ACCORDING TO EK
@jhilgerbc, @ekconsulting, #KMShow18
6. WHAT IS AGILE IN PRODUCT DEVELOPMENT?
• Time boxed product
delivery
• Incremental product
development
• Continuous
delivery
• Analysis
• Design
• Code
• Test
@jhilgerbc, @ekconsulting, #KMShow18
7. TRADITIONAL WATERFALL PROJECTS
2017Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Planning Complete Development Complete
Ready to
Launch
Requirements
Design
Development
Testing
Launch
• Six months of planning before development begins.
• Nine months before your customers are interacting with what was developed.
• No time to change course along the way. By the time people provide feedback, it is
too late.
@jhilgerbc, @ekconsulting, #KMShow18
8. AGILE AND KNOWLEDGE MANAGEMENT
▪ Focus on continuous improvement.
▪ Rely on transparency and
collaboration.
▪ Attempt to break down cross
functional silos.
▪ Goal is to improve performance
and job satisfaction.
▪ Facilitation is critical in both
practices.
▪ Agile is focused on projects and
delivery.
▪ Agile encourages small focused
groups.
▪ KM has an enterprise focus.
Similarities Differences
@jhilgerbc, @ekconsulting, #KMShow18
9. HOW EK USES AGILE AND KM
KM Strategy
and Roadmaps
KM Delivery
KM Change
Management
@jhilgerbc, @ekconsulting, #KMShow18
11. AGILE KM ROADMAPS
▪ Iterative, task-based plans
that show value quickly and
provide measurable
success criteria to help
drive change and build
momentum.
▪ Faster ROI to ensure
continued funding.
▪ Plan for change as we learn
more about the impact of
KM to work styles.
@jhilgerbc, @ekconsulting, #KMShow18
13. GOVERNANCE PROCESSES• DOCUMENT MANAGEMENT
▪ 5-year plan to migrate an entire
Agency onto a single document
management platform.
▪ Agile process allows for
successful delivery and buy-in.
▪ Rolling out governance
organizations at a major
Insurance company.
▪ Search product owner has an
initial set of reports (MVP) that
she is iterating to continue to
improve content and findability
on the Intranet.
▪ The governance team is also
changing over time.
@jhilgerbc, @ekconsulting, #KMShow18
14. CHANGE MANAGEMENT
• Transparency
ensures people
know what is
happening.
• Spirit of
openness
creates trust.
• Changes come
in smaller
increments.
• Solutions and
people can
adjust based on
the changes.
• Collaboration as
opposed to
negotiation.
• Joint problem
solving leads to
greater buy-in.
• Metrics allow for
continued
positive
communication.
• Change is
tracked and
validated.
• Retrospectives
allow for
continued
improvement.
• Each new
iteration fixes a
prior problem.
ITERATIONS
TRANSPARENCY
COLLABORATION
MEASUREMENT
CONTINUOUS
IMPROVEMENT
@jhilgerbc, @ekconsulting, #KMShow18
15. KEY POINTS
▪ Agile is a mindset that can be applied to business and technical
problems.
▪ Agile and KM have many similarities that help them work well
together.
▪ KM Initiatives are best implemented using an Agile Approach.
▪ Strategy and Roadmaps
▪ Delivery
▪ Change Management
@jhilgerbc, @ekconsulting, #KMShow18
16. WE’LL BE ANSWERING QUESTIONS NOW
Q A&
THANKS FOR LISTENING
Q & A SESSION
@jhilgerbc, @ekconsulting, #KMShow18