Periodical Financial Information
9M 2017RESULTS
Table of contents Analyst call 3
Segment information 17
Equity / Solvency/ FCG 48
Investment portfolio 59
Legal Settlement 64
General Information 67
Main messages
Ageas reports strong nine months
3Periodic financial Information I 9M 17 results I 8 November 2017
*Consolidated entities only
Insurance
performance
Group result
Balance sheet
 Insurance net profit of EUR 686 mio (+16% scope-on-scope for HK)
 Inflow @ 100% of EUR 27.1 bn (+10%)
 Life Guaranteed margin at 106 bps* (vs.97 bps)
 Unit-Linked margin at 26 bps* (vs. 21 bps)
 Group combined ratio at 94.9%* (vs.97.0%)
 Life Technical Liabilities at EUR 74.2 bn* (stable vs. YE 2016)
 Group net profit of EUR 360 mio
 General Account net loss of EUR 326 mio (vs. EUR 686 mio negative)
including additional provision for Fortis settlement
 Shareholders’ equity at EUR 9.2 bn or EUR 46.02 per share
 UG/L at EUR 2.4 bn or EUR 13.38 per share
 Insurance Solvency IIageas at 194%, Group ratio at 193%
 Operating FCG of Solvency II scope of EUR 636 mio
 Total Liquid Assets General Account at EUR 1.7 bn (vs.EUR 1.9 bn), of
which EUR 0.9 bn ring-fenced
4Periodic financial Information I 9M 17 results I 8 November 2017
Settlement between Ageas & claimants organisations
Press release 16 October 2017 – Extension granted up to 12/12/2017
 Ageas pays EUR 1,204 mio compensation - Cash impact of EUR 1,021 mio
 P&L impact of EUR 889 mio in 3M 2016
 Commitment by eligible shareholders to abandon any ongoing civil proceeding &
not to start any legal proceeding related to the events
 Settlement not declared binding in current format - opportunity for amendments
 No objective justification for distinction between active & non-active claimants
 High compensation for claimant organizations
 No agreement has been reached yet & extension of filing period requested
 Ageas makes final additional effort of EUR 100 million – Solvency impact 2pp
 Financial flexibility of Ageas has not changed
 Extension granted by the Court up to 12 December 2017
Announcement
14/03/2016
Court’s interim
decision 16/06/17
PR 16/10/17
Periodic financial Information I 9M 17 results I 8 November 2017
Group Free Capital Generation roll forward
Operational FCG of EUR 636 mio during 9M ’17, excl. Non-European NCP’s
In EUR mio
5
 Calculation based on 175% of SCRageas
 EUR 636 mio includes
 EUR 122 mio related to stop loss cover in UK
 EUR 70 mio dividend upstream from Non-European NCP’s *
 More details per segment see next slide
Free Capital
Generation
* Operational FCG generated by Non-European NCP’s of EUR 249 mio over H1 ’17 is not included in EUR 636 mio
1,111 1,071
39 127
444
(217)
(200)
(2)
(419)
122
70
636
FY 16 Model
changes
M&A
(divestments)
Market
impact
Operational
impact
Exceptional
items
Capital
transactions
M&A
(acquisitions)
Paid
Dividend
9M 17
EUR mio
OF SCR FCG
= OF - 175%*SCR
of which UK
stop
loss cover Driven by
Belgium 464 (35) 526
UK 23 (130) 250 219
CEU 175 7 163
Reinsurance 12 15 (14) (24)
General Account 423 0 423
Geographical 106 106 (79) (72)
diversification
Group eliminations (632) (632)
Total Ageas
Solvency II scope
571 (37) 636 122
Operational impact
10/03/2010 I page 6
Split of operational impact per segment
Operational impact driven by Belgium & CEU
6Periodic financial Information I 9M 17 results I 8 November 2017
* Expected return on RE investments reduced to 5% (vs. 6% in IR-day data)
SCR reduction due to geographical diversification is
deducted as non-transferable OF
OF up on strong operational results
Impact from consolidation of intra-company elements
Driven by upstream from operating companies
OF up on strong operational results
*
Periodic financial Information I 9M 17 results I 8 November 2017
Evolution SCR & OF split between types of impact
In EUR mio
7
Own Funds
adjusted for
accrued expected
dividend
SCR
8,560
8,411
259
571
(58)
(300)
(200)
(2)
(419)
FY 16 Model
changes
M&A
(divestments)
Market
impact
Operational
impact
Exceptional
items
Capital
transactions
M&A
(acquisitions)
Paid
Dividend
9M 17
4,257
4,194
75(55)
(37)
(47)
FY 16 Model
changes
M&A
(divestments)
Market
impact
Operational
impact
Exceptional
items
Capital
transactions
M&A
(acquisitions)
Paid
Dividend
9M 17
424 473
181
212
199
803
686
9M 16 9M 17
Life Non-Life cap gain AICA
In EUR mio
In EUR bn
In EUR bn
Total Insurance: Headlines
Strong net result in both Life & Non-Life
8Periodic financial Information I 9M 17 results I 8 November 2017
In bps avg technical liabilities In bps avg technical liabilities
* incl. non-consolidated partnerships @ 100%
In % NEP
118
161
77
80
196
241
Q3 16 Q3 17
19.9 22.4
4.8
4.7
24.7
27.1
9M 16 9M 17
Life Non-Life
4.8 5.2
1.5 1.4
6.3 6.6
Q3 16 Q3 17
97.0 94.9
9M 16 9M 17
93.2 92.7
Q3 16 Q3 17
97 106
9M 16 9M 17
77
90
Q3 16 Q3 17
21 26
9M 16 9M 17
8
28
Q3 16 Q3 17
74.5 74.2 74.2
69.5
74.3 75.8
144.0 148.4 150.0
FY 16 6M 17 9M 17
conso non-conso
Net result: Solid result further
underpinned by strong Q3
Non-Life combined ratio: excellent
operating performance in BE & CEU
Inflows*: Continued Life inflow growth
in Asia driven by regular premiums
Life Technical liabilities up in non-conso
Operating margin Guaranteed: higher
investment result & cap gains
Operating margin Unit-Linked: up in
both BE & CEU
3.1
2.7
1.5
1.5
4.6
4.2
9M 16 9M 17
Life Non-Life
233 245
76
122
309
366
9M 16 9M 17
Life Non-Life
63 65
40 42
103 107
Q3 16 Q3 17
In bps avg technical liabilities In bps avg technical liabilities
In % NEP
9Periodic financial Information I 9M 17 results I 8 November 2017
In EUR mio
In EUR bn
In EUR bn
0.9 0.8
0.4 0.5
1.3 1.2
Q3 16 Q3 17
59.0 58.4 58.1
FY 16 6M 17 9M 17
91 100
9M 16 9M 17
97.1
89.6
9M 16 9M 17
89.6 88.2
Q3 16 Q3 17
14
35
Q3 16 Q3 17
20
32
9M 16 9M 17
65 78
Q3 16 Q3 17
Belgium : Headlines
Continued excellent operating performance, especially in Non-Life
Life Technical Liabilities slightly downNon-Life: very strong performance -
terror & weather events in 2016
Inflows: anticipated lower Guaranteed
- continued strong inflow growth in UL
Non-Life combined ratio - excellent
performance confirmed in Q3
Operating margin Guaranteed:
improved investment result
Operating margin Unit-Linked: high
underwriting margin
99.7 103.7
9M 16 9M 17
In EUR mio
10Periodic financial Information I 9M 17 results I 8 November 2017
In % of NEP
In EUR bn
* incl. non-consolidated partnerships @ 100%
54
25
9M 16 9M 17
19
14
Q3 16 Q3 17
98.7 99.5
Q3 16 Q3 17
1.7 1.6
9M 16 9M 17
0.5 0.5
Q3 16 Q3 17
United Kingdom: Headlines
Ogden rate review continues to influence results
 EUR 40 mio on 9M net result – EUR 9 mio in Q3
 4.4pp on COR - impacting mainly Motor (4.4pp) & Other lines (12.7pp)
 Impact of around EUR 5 mio expected in Q4, in line with earlier communication
 Risk mitigation product portfolio through stop loss reinsurance cover
 Q1 derisking of investment portfolio
 EUR 77 mio capital injection executed in Q2
 Solvency IIageas 9M ‘17 @134%
Ogden impact
on results
Ogden rate change
impact mitigated
by various actions
Net result impacted by Ogden
(EUR 40 mio)
Inflows* slightly down at constant FX Non-Life combined ratio impacted by
Ogden (4.4pp)
Continental Europe: Headlines
Excellent operating performance continued
11Periodic financial Information I 9M 17 results I 8 November 2017
* incl. non-consolidated partnerships @ 100%
33
47
27
4660
93
9M 16 9M 17
Life Non-Life
17 16
8
18
24
34
Q3 16 Q3 17
3.1 3.5
0.9
1.0
4.1
4.5
9M 16 9M 17
Life Non-Life
0.9 1.2
0.3
0.3
1.2
1.5
Q3 16 Q3 17
15.5 15.9 16.1
20.0 21.2 21.6
35.5 37.1 37.7
FY 16 6M 17 9M 17
conso non-conso
90.7 90.4
9M 16 9M 17
91.0 90.2
Q3 16 Q3 17
116
144
9M 16 9M 17
142
165
Q3 16 Q3 17
6
21
9M 16 9M 17
0
22
Q3 16 Q3 17
Net profit up 55% with equal
contribution from Life & Non-Life
Non-Life combined ratio @ excellent
level & still improving
Inflows driven by strong Life sales
Operating margin Guaranteed up on
higher investment margin
Life Technical liabilities up 6%
Operating margin Unit-Linked significantly
up on higher fees & commissions
In EUR mio
In EUR bn In EUR bn
In bps avg technical liabilities In bps avg technical liabilitiesIn % NEP
In EUR mio
In EUR bn
In EUR bn
12Periodic financial Information I 9M 17 results I 8 November 2017
In % NEP
* incl. non-consolidated partnerships @ 100%
158 182
21
14
199
378
197
9M 16 9M 17
Life Non-Life cap gain HK
13.6
16.2
0.7
0.6
14.3
16.8
9M 16 9M 17
Life Non-Life
3.1 3.2
0.2 0.2
3.3 3.3
Q3 16 Q3 17
39
8010
3
49
84
Q3 16 Q3 17
49.5 53.1 54.2
FY 16 6M 17 9M 17
non-conso
75.0
93.9
Q3 16 Q3 17
84.6
89.2
9M 16 9M 17
Asia: Headlines
Excellent operating performance thanks to product mix & financial performance
Life Technical liabilities up 9%Net result up almost 20% vs. LY excl.
EUR 212 mio contribution from HK
Inflows* up 22% scope-on-scope & @
constant FX - new business & renewals
Non-Life combined ratio very strong
- adverse claims experience in Q3
In EUR mio
13Periodic financial Information I 9M 17 results I 8 November 2017
In % NEPIn EUR mio
Intreas: Headlines
Internal Non-Life reinsurance company established in July 2015
Net result Inflows Combined ratio
0
3
5
9M 16 9M 17
1
2
Q3 16 Q3 17
32
38
9M 16 9M 17
11
14
Q3 16 Q3 17
77.2
81.0
9M 16 9M 17
76.1
85.5
Q3 16 Q3 17
Net result Q3 includes EUR 100 mio
provision related to Fortis settlement
In EUR mio
Accounting value remaining legacies –
increased provision Fortis settlement
General Account: Headlines
Impacted by revaluation RPN(i) liability & additional provisions Fortis settlement
14Periodic financial Information I 9M 17 results I 8 November 2017
Total liquid assets down on SBB &
organic investments
In EUR mio
Impact on P&L from RPN(i) Staff & Operating expenses down
In EUR mio In EUR bn
In EUR mio
Accounting value on AG Insurance put
option: up driven by higher multiples
(686)
(326)
9M 16 9M 17
(11) (165)
Q3 16 Q3 17
1.8 1.6 1.6
0.2
0.1 0.1
1.9
1.7 1.7
FY 16 6M 17 9M 17
net cash liquid assets
(275)
(397) (437)
42 26 17
(1,024)
(1,024)
(1,124)
FY 16 6M 17 9M 17
RPN(i) RPI Settlement
(1,266) (1,363) (1,426)
FY 16 6M 17 9M 17
23 22
49
38
72
60
9M 16 9M 17
Staff & Intercompany Operating
10 11
9
14
19
25
Q3 16 Q3 17
63
(162)
9M 16 9M 17
(5)
(41)
Q3 16 Q3 17
In EUR mio
1. A very strong Q3 underpinning a solid year-to-date
result
2. Outstanding operational performance especially in
our home market Belgium - signs of improvement in
UK
3. Commitment to finding an amended & balanced
agreement regarding the Fortis case
Table of contents Analyst call 3
Segment information 17
Equity / Solvency/ FCG 48
Investment portfolio 59
Legal Settlement 64
General Information 67
Periodic financial Information I 9M 17 results I 8 November 2017 17
Key financials
In EUR mio 9M 16 9M 17 Q3 16 Q3 17
Gross inflows 24,692 27,062 10% 6,349 6,597 4%
Net result Insurance 803 686 (15%) 196 241 23%
By segment: - Belgium 309 366 18% 103 107 4%
- UK 54 25 (53%) 19 14 (25%)
- Continental Europe 60 93 55% 24 34 43%
- Asia 378 197 (48%) 49 84 72%
- Reinsurance 3 5 1 2
By type: - Life 623 473 (24%) 118 161 36%
- Non-Life 181 212 17% 77 80 3%
Net result General Account (686) (326) (11) (165)
Net result Ageas 118 360 185 76
Earnings per share (in EUR) 0.56 1.78
Life Operating Margin Guaranteed (in bps) 97 106 77 90
Life Operating Margin Unit-Linked (in bps) 21 26 8 28
Combined ratio (in %) 97.0 94.9 93.2 92.7
FY 16 9M 17
Shareholders' equity 9,561 9,212 (4%)
Net equity per share (in EUR) 46.56 46.02
Insurance ROE excl.UG/L 10.6% 14.1%
Insurance Solvency IIageas ratio 179% 194%
For a definition see Lexicon in annex to the press release
424 473
181
212
199
803
686
9M 16 9M 17
Life Non-Life cap gain AICA
In EUR mio
In EUR bn
In EUR bn
Total Insurance: Headlines
Strong net result in both Life & Non-Life
18Periodic financial Information I 9M 17 results I 8 November 2017
In bps avg technical liabilities In bps avg technical liabilities
* incl. non-consolidated partnerships @ 100%
In % NEP
118
161
77
80
196
241
Q3 16 Q3 17
19.9 22.4
4.8
4.7
24.7
27.1
9M 16 9M 17
Life Non-Life
4.8 5.2
1.5 1.4
6.3 6.6
Q3 16 Q3 17
97.0 94.9
9M 16 9M 17
93.2 92.7
Q3 16 Q3 17
97 106
9M 16 9M 17
77
90
Q3 16 Q3 17
21 26
9M 16 9M 17
8
28
Q3 16 Q3 17
74.5 74.2 74.2
69.5
74.3 75.8
144.0 148.4 150.0
FY 16 6M 17 9M 17
conso non-conso
Net result: Solid result further
underpinned by strong Q3
Non-Life combined ratio: excellent
operating performance in BE & CEU
Inflows*: Continued Life inflow growth
in Asia driven by regular premiums
Life Technical liabilities up in non-conso
Operating margin Guaranteed: higher
investment result & cap gains
Operating margin Unit-Linked: up in
both BE & CEU
Inflows @ 100%
Growth driven by Asian Life & inclusion Ageas Seguros – 3% negative FX
19Periodic financial Information I 9M 17 results I 8 November 2017
EUR mio 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17
Belgium 75% 3,135 2,684 (14%) 1,462 1,485 2% 4,597 4,169 (9%)
United Kingdom - 1,733 1,569 (9%) 1,733 1,569 (9%)
Consolidated entities 100% - 1,350 1,217 (10%) 1,350 1,217 (10%)
Non-consolidated JV's 383 352 (8%) 383 352 (8%)0 0
Continental Europe 3,125 3,501 12% 942 1,023 9% 4,066 4,524 11%
Consolidated entities 1,398 1,471 5% 521 586 12% 1,919 2,057 7%
Portugal 51% - 100% 1,076 1,141 6% 368 474 29% 1,444 1,615 12%
France 100% 322 330 3% 322 330 3%
Italy 50% 154 112 (27%) 154 112 (27%)
Non-consolidated JV's 1,727 2,030 18% 421 438 4% 2,147 2,467 15%
Turkey 36% 421 438 4% 421 438 4%
Luxembourg 33% 1,727 2,030 18% 1,727 2,030 18%
Asia 13,606 16,169 19% 690 631 (8%) 14,295 16,800 18%
Consolidated entities 100% 183 183
Non-consolidated JV's 13,422 16,169 20% 690 631 (8%) 14,112 16,800 19%
Malaysia 31% 425 515 21% 451 393 (13%) 876 908 4%
Thailand 31%-15% 1,856 2,052 11% 238 239 0% 2,094 2,290 9%
China 25% 10,997 13,408 22% 10,997 13,408 22%
Philippines 50% 3 11 3 11
Vietnam 32% 0 4 0 4
India 26% 141 178 26% 141 178 26%
Insurance Ageas 19,866 22,353 13% 4,826 4,709 (2%) 24,692 27,062 10%#DIV/0! ###### ######
Consolidated entities 4,717 4,155 (12%) 3,333 3,288 (1%) 8,049 7,443 (8%)
Non-consolidated JV's 15,149 18,198 20% 1,494 1,421 (5%) 16,643 19,619 18%
Reinsurance 32 38 32 38
Life Non-Life Total
Inflows @ Ageas’s part
Strong growth in Asian JV’s & Continental Europe
In EUR mio
20Periodic financial Information I 9M 17 results I 8 November 2017
2,351 2,013
1,470 1,623
3,664
4,185
7,486 7,820
0
1,096
1,114
1,542 1,394
596 687
175
157
3,409
3,352
(9%)
(10%)
12%
13%
3%
20%
3,448
3,127
2,066 2,310
3,840
4,342
10,895
11,172
32 38
9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17
 Up 5% @ constant FX
 Belgium: down on short-term savings – shift to more UL
 UK 2% down @ constant FX - Asia: up 21% @ constant FX
 CEU: Ageas Seguros contributing
EUR 70 mio in Life / EUR 211 mio in Non-Life
Non-Life
Life
Belgium UK CEU Asia Insurance Reins.
Insurance net result
Very strong operating performance across all segments except UK
21Periodic financial Information I 9M 17 results I 8 November 2017
 BE: Solid Life & Non-Life result – good operating & investment result vs. EUR 47 mio
terrorism & weather in 9M ‘16
 UK: EUR 40 mio Ogden vs. EUR 13 mio weather in 9M ‘16
 CEU: Good operating performance - transformation plan Ageas Seguros on track
 Asia: Net result up on investments – contribution Hong Kong EUR 212 mio in 2016
Non-Life
Life
Belgium UK CEU Asia Reins. Insurance
In EUR mio
233 245
33 47
357
182
623
473
76
122
27
46
21
14
181
212
309
366
54
25
60
93
378
197
3 5
803
686
9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17
10/03/2010 I page 22
Overview of net realised capital gains* on investments
Support of cap gains somewhat higher in Belgium & UK
22Periodic financial Information I 9M 17 results I 8 November 2017
* Net capital gains include capital gains, impairment & related changes in profit sharing, net of tax & @ ageas’s part –
CEU JV’s not included
EUR mio 9M 16 9M 17 Q3 16 Q3 17
Life 80 102 4 12 Higher cap gains on equities &
Non-Life 12 13 (1) 2 RE transactions, mainly Q1
Total Belgium 92 115 3 14
Non-Life 10 19 1 (1) Derisking part of
Total UK 10 19 1 (1) investment portfolio in Q1
Life (6) (1) 0 2
Non-Life 0 0 0 0
Total CEU (6) (1) 0 2
Life 12 39 10 35
Non-Life 2 2 1 0 Mainly in China
Total Asia 14 40 11 35
Life 86 140 14 49
Non-Life 24 34 1 1
Total Ageas 110 173 15 50
23Periodic financial Information I 9M 17 results I 8 November 2017
Insurance Combined ratio
Consistently below 97% target throughout the year
Combined ratio
 UK Ogden rate change impact of 1.6 pp - mainly in
Other lines & Motor - 9M ’16 included 3.5 pp
terrorism & weather impact
 Outstanding combined ratio in Belgium (89.6%) &
Continental Europe (90.4%)
 Strong performance in all product lines
 Motor improvement in BE
 Accident & Health in Portugal
 benign weather conditions helping Household
Quarterly combined ratio
 Another very strong quarter
Claims ratio
 CY claims ratio at 65.0% (vs. 69.2%)
 PY claims ratio lower on reserves strengthening UK
– back to normal levels in Q3
Expense ratio up in UK
Net earned premium (In EUR mio)
In % Net earned premium
73.2 69.0 68.1 64.3 64.4 62.2 67.0 63.0 59.6 59.8 56.7
32.8
31.1 31.0 34.0 35.2 34.7
34.1
34.0
35.3 33.4 36.0
106.0
100.1 99.1 98.3 99.6 96.9
101.1
97.0 94.9 93.2 92.7
(3.7) (3.5) (3.1) (3.8) (4.0) (5.9)
(3.0)
(6.2) (5.4)
(1.8)
(4.4)
2010 2011 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
claims ratio expense ratio PY claims ratio
2,858 3,507 4,178 3,749 3,843 4,112 3,079 3,052 1,034 983
Insurance Combined ratio per product line
Exceptional items impacting COR comparison
24Periodic financial Information I 9M 17 results I 8 November 2017
Motor: excellent in BE – 2.4 pp OgdenAccident & Health: 2.7pp terrorism in 9M ’16 – improving
in Portugal
Other: 5.6pp Ogden vs. 5.5pp terrorism – good claims ratio in
CEU
Household: very strong COR in BE & CEU – 8.5 pp BE &
UK weather impact in 9M ‘16
71.9 70.5 70.0 67.3 65.4 67.5 69.5 66.9
25.0 25.5 25.6 27.0 28.3 27.2 27.4 27.3
96.9 96.0 95.6 94.3 93.7 94.7 96.9 94.2
2011 2012 2013 2014 2015 2016 9M 16 9M 17
72.0 73.6 69.8 69.6 69.1
78.2
68.3 67.6
25.3 25.4 29.3 29.7 30.5
29.7
29.5 30.9
97.3 99.0 99.1 99.3 99.6
107.9
97.8 98.5
2011 2012 2013 2014 2015 2016 9M 16 9M 17
61.9 55.6 51.5 51.5 50.4 50.5 51.9 43.1
41.5
41.6 44.0 44.6 41.6 42.7 43.1
44.6
103.4
97.2 95.5 96.1 92.0 93.2 95.0
87.7
2011 2012 2013 2014 2015 2016 9M 16 9M 17
67.2 66.5 62.4 71.2
57.9 60.4 55.1 53.1
44.8 44.9 45.5
50.6
46.4 44.4
43.9 46.4
112.0 111.4 107.9
121.8
104.3 104.8
99.0 99.5
2011 2012 2013 2014 2015 2016 9M 16 9M 17
NEP 736 763 813 813 811 838 625 639 NEP 1,571 2,058 1,557 1,616 1,724 1,790 1,343 1,317
NEP 892 1,007 986 1,029 1,078 1,067 800 794 NEP 308 349 394 385 424 418 311 303
In bps Avg techn. liabilities
Insurance Life operating margin per product line
Margins in Guaranteed driven by investment result
Guaranteed: up in both BE & CEU Unit-linked: increase in both BE & CEU
 Operating margin improving in both BE & CEU Investment margin : good investment result in BE & CEU
 Underwriting margin stable
 Expense & other margin slightly deteriorating in BE
25Periodic financial Information I 9M 17 results I 8 November 2017
11 13 12
17
4 4 3 2
1
(2)
2
1
2
2
1
(4)
37
18
6
18
19
15 23
7
30
48
28
20
36
25
21
26
8
28
2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
Operating margin
Expense & other m.
Investment m.
Underwriting m.
Avg techn liabilities (In EUR bn)
11.8 12.3 12.6 13.0 12.1 12.0 14.9 12.0 14.9
Avg techn liabilities (In EUR bn)
54.0 55.5 56.9 57.9 57.3 57.2 55.9 57.2 55.9
44 43 38 33
41 41 41 41 48
87 83 90
80
88 92
106
76
84
(33) (31)
(39)
(23)
(36) (36) (41) (40) (42)
99 96
89
90
93 97
106
77
90
2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
3.1
2.7
1.5
1.5
4.6
4.2
9M 16 9M 17
Life Non-Life
233 245
76
122
309
366
9M 16 9M 17
Life Non-Life
63 65
40 42
103 107
Q3 16 Q3 17
In bps avg technical liabilities In bps avg technical liabilities
In % NEP
26Periodic financial Information I 9M 17 results I 8 November 2017
In EUR mio
In EUR bn
In EUR bn
0.9 0.8
0.4 0.5
1.3 1.2
Q3 16 Q3 17
59.0 58.4 58.1
FY 16 6M 17 9M 17
91 100
9M 16 9M 17
97.1
89.6
9M 16 9M 17
89.6 88.2
Q3 16 Q3 17
14
35
Q3 16 Q3 17
20
32
9M 16 9M 17
65 78
Q3 16 Q3 17
Belgium : Headlines
Continued excellent operating performance, especially in Non-Life
Life Technical Liabilities slightly downNon-Life: very strong performance -
terror & weather events in 2016
Inflows: anticipated lower Guaranteed–
continued strong inflow growth in UL
Non-Life combined ratio - excellent
performance confirmed in Q3
Operating margin Guaranteed:
improved investment result
Operating margin Unit-Linked: driven
by high underwriting margin
376 381
448 456
486 493
151 155
+2%
1,462 1,485
9M 16 9M 17
2,816
2,086
320
598
-14%
3,135
2,684
9M 16 9M 17
Life
In EUR mio
Non-Life
In EUR mio
27Periodic financial Information I 9M 17 results I 8 November 2017
Unit-Linked
Guaranteed
Other
Household
Accident & Health
Motor
Belgium: Inflows@ 100%
Lower inflows in Guaranteed & continued strong increase in UL
Guaranteed
 Sales of short term investment product came down substantially in line
with expectations after gradual downward review of the guaranteed
rates over 2016
 Current guaranteed rate stands at 0.25%
Unit-linked
 Inflows strongly increased under impulse of focused commercial
campaigns in the bank channel
Group Life
 Slight decrease to EUR 760 mio
Non-Life
 Slight increase in inflows across all product lines
28Periodic financial Information I 9M 17 results I 8 November 2017
Belgium: Combined ratio
Excellent operating performance with combined ratio at 89.6%
Net earned premium (in EUR mio)
68.7 64.3 62.7 63.2 63.5
56.9 58.3 59.0
51.4 51.7 50.4
36.4
36.8 36.8 36.7 37.7
37.8 37.7 38.1
38.2 37.9 37.8
105.1
101.1 99.5 99.9 101.2
94.7 96.0 97.1
89.6 89.6 88.2
(6.6) (7.3) (4.5) (3.6) (3.4)
(7.2) (8.2) (9.0) (9.1)
(1.8)
(4.9)
2010 2011 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
claims ratio expense ratio PY claims ratio
1,541 1,601 1,698 1,785 1,815 1,832 1,836 1,374 1,389 464 469
Combined ratio
 Excellent ratio driven by solid performance of all
product lines 9M ’16 combined ratio was impacted by
 terrorism events of 22 March 2016 (2.8 pp)
 adverse weather events (4.1 pp)
Quarterly combined ratio
 Excellent performance confirmed in Q3
Claims ratio
 CY ratio (60.5% vs. 68.0%) - operating improvement
vs. 9M ’16 even after correction for terrorism &
weather
 PY ratio: stable
Expense ratio stable
73.8 73.0 73.7 70.1 70.4 70.0 72.9 70.5
23.8 24.0 23.8 25.4 27.6 27.6 27.9 27.5
97.6 97.0 97.5 95.5 98.0 97.6 100.8 98.0
2011 2012 2013 2014 2015 2016 9M 16 9M 17
58.2 65.9 66.1
87.5
65.8 58.3 57.6
46.2
49.5
48.1 47.2
47.6
45.0
44.6 45.0
44.6
107.7
114.0 113.3
135.1
110.8
102.9 102.6
90.8
2011 2012 2013 2014 2015 2016 9M 16 9M 17
63.0
50.5 51.4 51.7 43.9 47.8 50.0
36.6
46.9
46.2 45.6 45.7
45.2 44.8 45.2
45.7
109.9
96.7 97.0 97.4
89.1 92.6 95.2
82.3
2011 2012 2013 2014 2015 2016 9M 16 9M 17
58.9 64.7 64.7 62.6 56.2 59.7 57.3 52.9
35.3
35.8 36.3 37.2
36.4 36.4 36.8
37.0
94.2
100.5 101.0 99.8
92.6 96.1 94.1 89.9
2011 2012 2013 2014 2015 2016 9M 16 9M 17
Belgium: Combined ratio per product line
Solid combined ratio in all product lines
29Periodic financial Information I 9M 17 results I 8 November 2017
NEP 451 480 507 504 484 472 355 359 NEP 525 540 552 562 568 570 427 431
NEP 484 530 564 579 595 605 451 454 NEP 142 149 162 170 185 190 141 145
Accident & Health: higher claims in SME – 4.7 pp impact of
terrorism in 9M ‘16
Motor: Excellent combined ratio, driven by Motor Third
Party Liability
Household: Very strong ratio, benefitting from benign
weather
Other: 9M ’16 heavily impacted by terrorism (12.1 pp)
Life operating margin per product line
Strong margins in Guaranteed & Unit-Linked
Guaranteed: supported by solid capital gains in both
years
Unit-linked: improved underwriting margin
30Periodic financial Information I 9M 17 results I 8 November 2017
In bps Avg techn. liabilities
4 4 (2) 1
(5)
1
(1) 2
44
38
32 31 31
25
31
15
33
47
41
30 32
31
20
32
14
35
2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
Operating margin
Investment m.
Expense & other m.
Underwriting m.
Avg techn liabilities (In EUR bn)
44.9 46.4 47.5 48.1 48.7 48.6 48.0 48.6 48.0
Avg techn liabilities (In EUR bn)
5.2 5.4 5.7 5.9 6.1 6.0 7.5 6.0 7.5
32 32 30 25 29 29 30 25
35
93 88 95
88
91 97
106
76
79
(29) (31) (38)
(27)
(34) (35) (36) (36) (36)
96 89 87
86
86
91
100
65
78
2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
 Operating result at EUR 359 mio, up from EUR 333 mio
 Investment margin up on investment result & cap gains
 Underwriting margin stable
 Expense margin slightly lower
 Operating result up from EUR 9 mio to EUR 18 mio
 Operating margin driven by a high underwriting result
FY 14 FY 15 FY 16 9M 17
Guaranteed interest rate 2.71% 2.63% 2.49% 2.37%
Fixed income yield 3.84% 3.71% 3.45% 3.37%
Liabilities Guaranteed
(EUR bn) 51.8 50.3 52.9 50.3
FY 15 FY 16 9M 17
Fixed income yield 2.89% 2.11% 1.91%
Reinvested amount (EUR bn) 4.6 4.2 1.7
 Newly invested money mostly government related loans & infrastructure loans
 >95% investment grade corporates
Guaranteed retail Life:
 Yield lowered from 1% to 0.75% as from 1 April 2016
 Yield lowered to 0.5% as from 1 August 2016
 Yield further lowered to 0.25% as from 1 November 2016
Margin evolution Assets & Liabilities Belgium
Yield & guaranteed rate on back book down at the same pace
Life
Back book
New money
Life & Non-Life
Periodic financial Information I 9M 17 results I 8 November 2017 31
1,5%
2,0%
2,5%
3,0%
3,5%
4,0%
4,5%
Guaranteed interest rate Total fixed income yield
3.37%
Margin evolution Assets & Liabilities Belgium
Evolution of the margin on the back book since 2011
Periodic financial Information I 9M 17 results I 8 November 2017 32
2.37%
99.7 103.7
9M 16 9M 17
In EUR mio
33Periodic financial Information I 9M 17 results I 8 November 2017
In % of NEP
In EUR bn
* incl. non-consolidated partnerships @ 100%
54
25
9M 16 9M 17
19
14
Q3 16 Q3 17
98.7 99.5
Q3 16 Q3 17
1.7 1.6
9M 16 9M 17
0.5 0.5
Q3 16 Q3 17
United Kingdom: Headlines
Ogden rate review continues to influence results
 EUR 40 mio on 9M net result – EUR 9 mio in Q3
 4.4pp on COR - impacting mainly Motor (4.4pp) & Other lines (12.7pp)
 Impact of around EUR 5 mio expected in Q4, in line with earlier communication
 Risk mitigation product portfolio through stop loss reinsurance cover
 Q1 derisking of investment portfolio
 EUR 77 mio capital injection executed in Q2
 Solvency IIageas 9M ‘17 @134%
Ogden impact
on results
Ogden rate change
impact mitigated
by various actions
Net result impacted by Ogden
(EUR 40 mio)
Inflows* slightly down at constant FX Non-Life combined ratio impacted by
Ogden (4.4pp)
34Periodic financial Information I 9M 17 results I 8 November 2017
* incl. non-consolidated partnerships @ 100%
Non-Life
In EUR mio
Other
Household
Accident & Health
Motor
United Kingdom: Inflows@ 100%
Inflows down 9%, impacted by adverse FX – down 2% at constant FX
31 26
1,182
1,094
347
315
173
135
-9%1,733
1,569
9M 16 9M 17
Non-Life
 Down 2% @ constant FX – marginal growth in Motor more
than offset by all other lines
 Motor up 1% @ constant FX driven by premiums from
Commercial
 Household down 1% @ constant FX
 Other lines down 15% @ constant FX reflecting the planned
run off in Special Risks
 Accident & Health down 10% @ constant FX, marginal
impact on total
35Periodic financial Information I 9M 17 results I 8 November 2017
Restatement for deconsolidation of Tesco Underwriting since 2013. 2015 figures restated for consolidation Non-Life & Other
In % Net earned premium
United Kingdom: Combined ratio
COR impacted by Ogden rate change
Net earned premium (in EUR mio)
81.5
74.6 73.3
65.6 66.3 69.3
80.7
68.2 69.3 68.4 64.0
28.0
25.3 26.5
32.2 33.5
32.8
31.5
31.5 34.4
30.3 35.5
109.5
99.9 99.8 97.8 99.8 102.1
112.2
99.7
103.7
98.7 99.5
(1.1)
0.1
(2.1) (4.0) (4.6) (4.4)
4.5
(3.9)
(0.7) (1.5)
(4.1)
2010 2011 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
claims ratio expense ratio PY claims ratio
948 1,524 2,083 1,562 1,613 1,751 1,598 1,217 1,128 387 365
Combined ratio 9M 17
 Impact from Ogden (4.4pp) on Other lines & Motor
 Lower PY releases
 Combined ratio Tesco Underwriting 93.6% (vs. 98.3%)
Quarterly combined ratio
 Impact from Ogden (2.7 pp)
 Q3 PY releases back to normalised level
Claims ratio
 CY ratio (70% vs. 72.1%) – continued underlying
improvement in Motor & benign weather in Household
 Lower PY releases (3.2pp) – slower settlements of
claims in Motor & large losses in Other lines
Expense ratio
 Expense ratio reflecting improvement in underlying cost
performance more than offset by lower ancillary income
& commission mix
NEP 366 434 374 399 413 361 274 259
36Periodic financial Information I 9M 17 results I 8 November 2017
Restatement for deconsolidation of Tesco Underwriting since 2013. 2015 figures restated for consolidation Non-Life & Other
United Kingdom: Combined ratio per product line
87.7
78.1 76.2
66.0
55.8 58.4 62.5 59.2
23.2
28.2 34.3
38.7
43.3 40.9 42.6 47.4
110.9 106.3 110.5
104.7
99.1 99.3
105.1 106.6
2011 2012 2013 2014 2015 2016 9M 16 9M 17
79.2 77.2 71.9 74.6 75.8
91.0
73.9 75.7
19.5 21.3
25.0 25.1 27.2
25.5
25.4 27.1
98.7 98.5 96.9 99.7 103.0
116.5
99.3 102.8
2011 2012 2013 2014 2015 2016 9M 16 9M 17
61.4 62.3
51.4 51.0
62.2 57.6 57.6 53.2
35.3 36.7
42.4 43.3
37.3 40.6 41.1 46.5
96.7 99.0 93.8 94.3 99.5 98.2 98.7 99.7
2011 2012 2013 2014 2015 2016 9M 16 9M 17
71.6 67.7 59.8 56.0 55.3
73.7
59.2 68.3
39.3 42.1
44.4 54.3 48.6
44.9
43.4
47.2
110.9 109.8
104.2
110.3
103.9
118.6
102.6
115.5
2011 2012 2013 2014 2015 2016 9M 16 9M 17
NEP 65 57 79 71 72 39 31 23 NEP 949 1,420 907 958 1,062 1,014 772 713
NEP 143 173 202 185 204 185 140 134
Accident & Health: Lower volumes - marginal impact on total Motor: Ogden impact of 4.4pp - lower PY releases
Other: 12.7pp Ogden impact – mainly Commercial linesHousehold: Lower ancillary income - lower PY releases
Continental Europe: Headlines
Excellent operating performance continued
37Periodic financial Information I 9M 17 results I 8 November 2017
* incl. non-consolidated partnerships @ 100%
33
47
27
4660
93
9M 16 9M 17
Life Non-Life
17 16
8
18
24
34
Q3 16 Q3 17
3.1 3.5
0.9
1.0
4.1
4.5
9M 16 9M 17
Life Non-Life
0.9 1.2
0.3
0.3
1.2
1.5
Q3 16 Q3 17
15.5 15.9 16.1
20.0 21.2 21.6
35.5 37.1 37.7
FY 16 6M 17 9M 17
conso non-conso
90.7 90.4
9M 16 9M 17
91.0 90.2
Q3 16 Q3 17
116
144
9M 16 9M 17
142
165
Q3 16 Q3 17
6
21
9M 16 9M 17
0
22
Q3 16 Q3 17
Net profit up 55% with equal
contribution from Life & Non-Life
Non-Life combined ratio @ excellent
level & still improving
Inflows driven by strong Life sales
Operating margin Guaranteed up on
higher investment margin
Life Technical liabilities up 6%
Operating margin Unit-Linked significantly
up on higher fees & commissions
In EUR mio
In EUR bn In EUR bn
In bps avg technical liabilities In bps avg technical liabilitiesIn % NEP
Life
In EUR mio
Non-Life
In EUR mio
Continental Europe: Inflows @ 100%
Focus on Unit-Linked sales in Life & strong overall growth in Non-Life
38
Unit-Linked
Guaranteed
Other
Household
Accident & Health
Motor
298 326
333
374
202
210
108
113
+9%
941
1,023
9M 16 9M 17
1,585
1,303
1,540 2,198
+12%
3,125
3,501
9M 16 9M 17
Periodic financial Information I 9M 17 results I 8 November 2017
Life
 Inflows including non-controlling interests @ 100%, reached EUR 3.5 bn
(+12%) - Increase mainly realised in Portugal & Luxembourg
 Consolidated inflows up 5%
 Portugal: up 6%, on higher UL sales and retirement offer in Ocidental
and inclusion of Ageas Seguros (EUR 69), outperforming the
Portuguese market (-1% @ end August)
 France: up 3% also in a market that decreased by 4% (end of August
17). Business mix moving towards more Unit-Linked.
 Luxembourg: sales up 18% year-on-year and mainly realised in High
Net Worth segment with Unit-Linked representing 72% (vs. 61% LY)
Technical liabilities
 Consolidated at EUR 16.1 bn, 4% up thanks to Portugal
 Including non-consolidated JVs @ 100%: at EUR 37.7 bn, up 6%
Non-Life
 Italy inflows no longer included as of Q3 following sale announcement in
July (6M ’17 stood @ EUR 111 mio)
 Inflows consolidated entities up 12% driven by strong performance in all
companies & influenced by inclusion Ageas Seguros as from Q2 2016
 Turkey up 27% @ constant FX (+4% in EUR) – strong growth in all
product lines
39
Continental Europe: Combined ratio
Combined Ratio continues improving – also & particularly in Turkey
* Scope: only consolidated companies
In % Net earned premium*
Net earned premium (in EUR mio)
Periodic financial Information I 9M 17 results I 8 November 2017
66.4 63.6 63.7 61.3
55.9 58.6 61.6 60.8 62.4 58.2
30.3
29.8 30.0 30.8
29.5
30.1
29.1 29.6 28.6 32.0
96.7
93.4 93.7 92.1
85.4
88.7 90.7 90.4 91.0 90.2
(2.0) (2.5)
(4.0) (4.3) (6.5) (6.5) (4.0) (6.0)
(2.6) (4.4)
2011 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
claims ratio expense ratio PY claims ratio
Combined ratio
 Reflecting continued strong operating
performance with gradual improvement since
2011
 2016 & 2017 slightly impacted by inclusion of
Ageas Seguros, still in the course of its
transformation plan
 Strong improvement in Turkey with solid
combined ratio @ 95.9% (vs. 99.2%) despite hail
& floods in July
Quarterly combined ratio
 Q3 combined ratio only reflecting Portugal after
announced divestment in Italy
 Q3 slightly improving due to Accident & Health
Claims ratio
 CY ratio at 66.8% (vs 65.6%) increasing due to
Motor and Accident & Health
 PY ratio driven by positive run-off in all
companies
Expense ratio
 Expense ratio nearly stable
382 397 403 415 454 664 475 517 178 142
Continental Europe: Combined ratio per product line
Continued good claims experience, overall stable expense ratio
Motor: claims slightly up on large claims in Italy (in 6M ’17)
partly offset by improved ratio in Ocidental.
Accident & Health: improving on higher PY run-off in
Portugal
Household: good claims experience at Ocidental despite
fires in Q2
Other: extremely good claims ratio & higher run-offs
40
63.5 63.3 59.7 61.9 58.8 64.9 65.2 62.6
27.8 28.2 26.6 26.7 25.2
25.1 24.6 25.2
91.3 91.5 86.3 88.6
84.0
90.0 89.8 87.8
2011 2012 2013 2014 2015 2016 9M 16 9M 17
NEP 220 226 227 238 255 328 239 257
71.8 69.8
79.3
60.1
71.5 65.5 70.4 71.3
29.2 28.1
29.2
31.6
32.3
32.5
30.0 32.0
101.0 97.9
108.5
91.7
103.8
98.0 100.4 103.3
2011 2012 2013 2014 2015 2016 9M 16 9M 17
94.5
62.8 59.6
72.3
31.7
12.1
24.2
10.8
50.0
43.3 43.7
45.1
40.8
41.3
41.6
53.6
144.5
106.1 103.3
117.4
72.5
53.4
65.8 64.4
2011 2012 2013 2014 2015 2016 9M 16 9M 17
53.7 51.8 53.5 54.0
36.1 42.3 46.2 45.3
34.2 33.5 38.8 40.3
35.9
38.0 38.1 32.6
87.9 85.3
92.3 94.3
72.0
80.3 84.3
77.9
2011 2012 2013 2014 2015 2016 9M 16 9M 17
NEP 23 28 29 30 35 43 30 24NEP 42 44 48 51 70 91 65 69
NEP 97 99 99 96 94 202 142 168
Periodic financial Information I 9M 17 results I 8 November 2017
Overall stable expense ratio, influenced per Line of business by change in cost allocation in Italy and PGAAP at Ageas Seguros
Continental Europe Life operating margin per product line
Guaranteed & Unit-Linked margins continue improving
Guaranteed: increase thanks to higher investment margin Unit-linked: significantly up on higher fees & commissions
41
 Expense & other margin improved mainly thanks to higher
fees & commissions
 Underwriting margin up on higher surrender margin
 Investment margin up thanks to Ocidental
 Underwriting margin up thanks to higher risk margin
 Expenses & other margin slightly increasing in all countries
In bps Avg techn. liabilities
Periodic financial Information I 9M 17 results I 8 November 2017
118 106 95 100 110 107 111 128 123
69
68 77 59
76 72
103 74
118
(85) (83)
(102)
(71) (65) (63) (70) (60)
(76)
102
91 70
88
121 116
144 142
165
2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
Avg techn liabilities (In EUR bn)
7.8 7.6 7.7 8.0 8.7 8.7 7.9 8.7 7.9
Avg techn liabilities (In EUR bn)
6.1 6.3 6.2 6.1 6.0 5.9 7.4 5.9 7.4
1 (5)
0 1 2 1 0 (7)
2 1 1 2 2 5
1 2
41
51
9 4 5 3
16
(1)
27
44
47
10
7 7 6
21
0
22
2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
Operating margin
Expense & other m.
Underwriting m.
Investment m.
In EUR mio
In EUR bn
In EUR bn
42Periodic financial Information I 9M 17 results I 8 November 2017
In % NEP
* incl. non-consolidated partnerships @ 100%
158 182
21
14
199
378
197
9M 16 9M 17
Life Non-Life cap gain HK
13.6
16.2
0.7
0.6
14.3
16.8
9M 16 9M 17
Life Non-Life
3.1 3.2
0.2 0.2
3.3 3.3
Q3 16 Q3 17
39
8010
3
49
84
Q3 16 Q3 17
49.5 53.1 54.2
FY 16 6M 17 9M 17
non-conso
75.0
93.9
Q3 16 Q3 17
84.6
89.2
9M 16 9M 17
Asia: Headlines
Excellent result thanks to product mix & financial performance
Life Technical liabilities up 9%Net result up almost 20% vs. LY excl.
EUR 212 mio contribution from HK
Inflows* up 22% scope-on-scope & @
constant FX - new business & renewals
Non-Life combined ratio very strong
- adverse claims experience in Q3
Life
Non-Life
43Periodic financial Information I 9M 17 results I 8 November 2017
13,477
15,529
129
640
+19%
13,605
16,169
9M 16 9M 17
310 291
84 86
81 79
215
176
-9%
690
631
9M 16 9M 17
Unit-Linked
Guaranteed
Other
Household
Accident & Health
Motor
In EUR mio
In EUR mio
Asia: Inflow @ 100%
Strong Life growth across all markets – Non-Life business mix towards more profitable lines
Life
 New business premiums up 8% scope-on-scope with EUR 4.2 bn regular
premium (+26%) & EUR 3.1 bn single premium (-9%)
 Renewal premiums increased to EUR 8.9 bn (+33%) benefiting from
continued good persistency
 China +26% @ constant FX - New business premiums up 11% mainly driven
by regular business following successful sales campaigns & increased
number of agents. Renewal increased strongly (+41%)
 Thailand +7% @ constant FX – strong growth in renewals (+13%) thanks to
continued customer loyalty
 Malaysia +29% @ constant FX - new business up 27%, gradually recovering
from LY - renewals up 23%
 India +22% @ constant FX - growth in new business (+31%) mainly in PAR &
Non-PAR products in line with product strategies of better value creation -
renewal premiums (+15%) increased.
 Philippines Inflows @ EUR 11 mio mainly from credit life products
 Vietnam started sales as of March 2017 with YTD inflows @ EUR 4 mio
Non-Life
 Malaysia -8% @ constant FX - lower MAT & Motor partly compensated by
higher Personal Accident & Fire
 Thailand -3% @ constant FX - growth in Fire offset by lower inflows in Motor &
other Non-Motor
Result Q3 includes EUR 100 mio
related to Fortis settlement
In EUR mio
Accounting value remaining legacies –
increased provision Fortis settlement
General Account: Headlines
Impacted by revaluation RPN(i) liability & additional provisions Fortis settlement
44Periodic financial Information I 9M 17 results I 8 November 2017
Total liquid assets down on SBB &
organic investments
In EUR mio
Impact on P&L from RPN(i) Staff & Operating expenses down - Q3
provision corporate centre restructuring
In EUR mio In EUR bn
In EUR mio
Accounting value on AG Insurance put
option: up driven by higher multiples
(686)
(326)
9M 16 9M 17
(11) (165)
Q3 16 Q3 17
1.8 1.6 1.6
0.2
0.1 0.1
1.9
1.7 1.7
FY 16 6M 17 9M 17
net cash liquid assets
(275)
(397) (437)
42 26 17
(1,024)
(1,024)
(1,124)
FY 16 6M 17 9M 17
RPN(i) RPI Settlement
(1,266) (1,363) (1,426)
FY 16 6M 17 9M 17
23 22
49
38
72
60
9M 16 9M 17
Staff & Intercompany Operating
10 11
9
14
19
25
Q3 16 Q3 17
63
(162)
9M 16 9M 17
(5)
(41)
Q3 16 Q3 17
In EUR mio
1,943
Fortis
settlement
SBB
1,691
(417)
(199) (2) (77) (52) (26) (16)
510
27
-
FY 16 Upstream Dividend Share
buy-back
RPI Asia UK HQ
expenses
RO
expenses
Other 9M 17
45Periodic financial Information I 9M 17 results I 8 November 2017
Total liquid assets General Account
Evolution total liquid assets related to share buy-back & investments in insurance
In EUR mio
 Most upstream from opco’s received
 Cash-out in Asia related to the Philippines
 Cash-out in UK related to capital increase following Ogden impact
 Cash inflow of divestment Italy expected before year-end
 Additional EUR 11 mio cash-out for SBB since 30/09/2017
46Periodic financial Information I 9M 17 results I 8 November 2017
Main characteristics Hybrids
In EUR mio Ageas
Ageasfinlux
Fresh
Fixed-to-Floating
Rate Callable
Fixed Rate Reset
Perpetual
Subordinated Loans
Fixed Rate Reset
Dated Subordinated
Notes
CASHES
% 3m EUR + 135 bps 5.25% 6.75% 3.5% 3m EUR +200 bps
Amount
outstanding
1,250 450 550 USD 400 948
ISIN XS0147484074 BE6261254013 BE6251340780 BE6277215545 BE0933899800
Call date
Undated,
strike 315.0
mandatory 472.5
Jun 24
Step up to 3M
Euribor +413 bps
Mar 19
Step up to 6yr USD
swap + 533 bps
June 2027
Step up after 12
years of 100bps
Undated,
strike 239.4, mandatory
359.1
Other
Subscribed by
Ageas & BNP
Paribas Fortis
Public issue Public issue
Coupon served by FBB,
trigger ACSM linked to
Ageas dividend
Market Price
(30/09/17)
60.85 121.13 105.81 107.33 84.43
Fortis Bank
(now BNP PF)
AG Insurance
(Belgium)
Table of contents Analyst call 3
Segment information 17
Equity / Solvency/ FCG 48
Investment portfolio 59
Legal Settlement 64
General Information 67
48Periodic financial Information I 9M 17 results I 8 November 2017
Shareholders’ equity at EUR 9.2 bn - UG/L of EUR 13.38/share
Down on return to shareholders & FX, partly compensated by net result & UCG/L
In EUR mio
6,459 6,544
2,498 2,685
604
(17)
686 209
(326) (419) (199) (107) (183) (3) (7)
EUR 46.56
EUR 46.02
9,561
9,212
FY 16 Result
Insurance
Result
Gen Acc
Change
UG/L
Dividend Treasury
Shares
Reval AG
put option
Forex IAS 19 Other 9M 17
Insurance
UCG/L
Insurance
UCG/L
Shareholders’
equity per
segment
Shareholders’
equity per share
Belgium 4,683 ► 4,844 Asia 2,004 ► 1,996
UK 815 ► 856 Reinsurance 104 ► 109
Continental Europe 1,350 ► 1,424 Insurance 8,957 ► 9,229
General Account 604 ► (17)
49
Tangible net equity
High quality capital structure
10/03/2010 I page 49
EUR bn FY16 9M 17
IFRS Shareholders' Equity 9.6 9.2
Unrealised gains real estate 0.5 0.5
Goodwill (0.7) (0.7)
VOBA (Value of Business Acquired) (0.1) (0.1)
DAC (Deferred Acquisition Cost) (0.5) (0.5)
Other (0.4) (0.4)
Goodwill, DAC, VOBA related to N-C interests 0.4 0.4
25% tax adjustment DAC, VOBA & Other 0.2 0.2
IFRS Tangible net equity 8.9 8.6
IFRS Tangible net equity/ IFRS Shareholder's Equity 93% 93%
Periodic financial Information I 9M 17 results I 8 November 2017
2.8 2.9
0.7 0.6 0.9 0.9
0.0 0.1
(0.3) (0.2)
4.2 4.1
0.1 0.1
4.3 4.2
1.6 1.8
6.9 7.2
0.7 0.8
1.2
1.5
0.1 0.1
(1.5)(1.6)
7.5
8.0
0.7
0.1
8.1 8.1
4.3 4.6
FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17
Periodic financial Information I 9M 17 results I 8 November 2017
Solvency IIageas Insurance up on a strong operational performance
General Account down on put option, SBB, capital injection UK & Fortis settlement
Solvency IIageas
in %
In EUR bn
Own Funds
SCR
Non EU
Non-controlled
participations*
50
Belgium UK CEU Reins. Diversification Insurance GA Group
Non-transferable
* Based on local solvency requirements
244% 251% 100% 134% 127% 171% 278% 217% 179% 194% 191% 193% 264% 259%
 BE: good operational performance – different market impacts compensating
 UK: capital plan executed
 CEU: good operational performance & positive interest / spread evolution
51
Ageas Insurance Solvency sensitivities
Providing updated sensitivities to allow more accurate assessment
Periodic financial Information I 9M 17 results I 8 November 2017
As per 31/12/’16
Based on Solvency IIageas
SCR OF Solvency
Base case
Before stress
4,182 7,478 179%
Yield curve down
Down 50 bps
4,456 7,407 166%
Yield curve up
Up 50 bps
3,942 7,452 189%
UFR
Down to 3.65% (from 4.2%)
4,235 7,396 175%
Equity
Down 30%
3,958 6,954 176%
Property
Down 20%
4,079 7,189 176%
Spread
Spreads on corporate & government bonds up 50 bps
4,401 6,888 157%
Corporate spread
Spreads on corporate bonds up 50 bps
4,054 7,501 185%
Sovereign spread
Spread on government bonds up 50 bps
4,546 6,849 151%
Periodic financial Information I 9M 17 results I 8 November 2017
Insurance SCRageas per risk type
Market risk main factor in SCR
52
In EUR bn
( 1.5 ) ( 1.4 )
( 0.5 ) ( 0.6 )
( 1.0 ) ( 1.1 )
4.3 4.5
0.3 0.3
0.6 0.6
0.4 0.4
0.8 0.8
0.7 0.7
4.2 4.1
FY 16 9M 17
Non Diversifiable
Non-life UW
Health UW
Life UW
Counterparty Default
Market
Loss-Absorption Deferred Taxes
Loss-Absorption Techn. Liab.
Diversification
Diversification
Loss-Absorption Deferred Taxes
Periodic financial Information I 9M 17 results I 8 November 2017
Solvency PIM – as reported to the regulator under Pillar I
Insurance ratio up on a strong operational performance
Solvency II PIM
in %
In EUR bn
Own Funds
SCR
Non EU
Non-controlled
participations*
53
3.4 3.2
0.7 0.6 0.8 0.7
0.0 0.1 (0.3) (0.2)
4.6 4.3
0.1 0.1
4.7 4.4
1.6 1.8
6.8 7.0
0.7 0.8
1.7 1.9
0.1 0.1
(1.6) (1.7)
7.6 8.1
0.5
(0.0)
8.1 8.0
4.3 4.6
FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17
* Based on local solvency requirements
Belgium UK CEU Reins. Diversification Insurance GA Group
Non-transferable
201% 216% 96% 129% 211% 290% 259% 207% 166% 187% 174% 183% 264% 259%
Periodic financial Information I 9M 17 results I 8 November 2017
Tiering of Group PIM own funds
High quality of own funds
54
In EUR bn
5.7 5.7
1.4 1.4
0.9 0.9
0.1 0.1
8.1 8.0
FY 16 9M 17
Tier 3
Tier 2
Tier 1 restricted
Tier 1
Periodic financial Information I 9M 17 results I 8 November 2017
Group Free Capital Generation roll forward
Operational FCG of EUR 636 mio during 9M ’17, excl. Non-European NCP’s
In EUR mio
55
 Calculation based on 175% of SCRageas
 EUR 636 mio includes
 EUR 122 mio related to stop loss cover in UK
 EUR 70 mio dividend upstream from Non-European NCP’s *
 More details per segment see next slide
Free Capital
Generation
* Operational FCG generated by Non-European NCP’s of EUR 249 mio over H1 ’17 is not included in EUR 636 mio
1,111 1,071
39 127
444
(217)
(200)
(2)
(419)
122
70
636
FY 16 Model
changes
M&A
(divestments)
Market
impact
Operational
impact
Exceptional
items
Capital
transactions
M&A
(acquisitions)
Paid
Dividend
9M 17
EUR mio
OF SCR FCG
= OF - 175%*SCR
of which UK
stop
loss cover Driven by
Belgium 464 (35) 526
UK 23 (130) 250 219
CEU 175 7 163
Reinsurance 12 15 (14) (24)
General Account 423 0 423
Geographical 106 106 (79) (72)
diversification
Group eliminations (632) (632)
Total Ageas
Solvency II scope
571 (37) 636 122
Operational impact
10/03/2010 I page 56
Split of operational impact per segment
Operational impact driven by Belgium & CEU
56Periodic financial Information I 9M 17 results I 8 November 2017
* Expected return on RE investments reduced to 5% (vs. 6% in IR-day data)
SCR reduction due to geographical diversification is
deducted as non-transferable OF
OF up on strong operational results
Impact from consolidation of intra-company elements
Driven by upstream from operating companies
OF up on strong operational results
*
Periodic financial Information I 9M 17 results I 8 November 2017
Evolution SCR & OF split between types of impact
In EUR mio
57
Own Funds
adjusted for
accrued expected
dividend
SCR
8,560
8,411
259
571
(58)
(300)
(200)
(2)
(419)
FY 16 Model
changes
M&A
(divestments)
Market
impact
Operational
impact
Exceptional
items
Capital
transactions
M&A
(acquisitions)
Paid
Dividend
9M 17
4,257
4,194
75(55)
(37)
(47)
FY 16 Model
changes
M&A
(divestments)
Market
impact
Operational
impact
Exceptional
items
Capital
transactions
M&A
(acquisitions)
Paid
Dividend
9M 17
Table of contents Analyst call 3
Segment information 17
Equity / Solvency/ FCG 48
Investment portfolio 59
Legal Settlement 64
General Information 67
59Periodic financial Information I 9M 17 results I 8 November 2017
In EUR bn
* All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs
Asset mix
 Asset allocation relatively stable
 Loans & equities increased at the expense of corporate bonds
Gross unrealized gains/losses on Available for Sale
 Total portfolio: down to EUR 7.6 bn (vs. EUR 8.3 bn); down in
fixed income & corporate bonds
 Fixed income: at EUR 6.8 bn (vs. EUR 7.7 bn FY 16)
 Sovereigns at EUR 5.2 bn (vs. EUR 5.8 bn)
 Corporates at EUR 1.6 bn (vs. EUR 1.8 bn)
 Equities: up to EUR 0.8 bn (vs. EUR 0.6 bn)
Gross UG/L on Real Estate: stable at EUR 1.5 bn (vs. EUR
1.5 bn) - not reflected in shareholders’ equity
EUR 2.2 bn unrealized gains/losses on Held to Maturity (vs.
EUR 2.4 bn) - not reflected in shareholders’ equity
Investment portfolio
Investment portfolio down on unrealized capital gains on fixed income
Sovereign
bonds 37.9
Sovereign
bonds 37.7
Corporate
bonds 24.1
Corporate
bonds 21.6
Structured
0.1 Structured
0.1
Loans
8.7 Loans
8.9
Equities 4.4
Equities 4.8
Real Estate
5.3 Real Estate
5.3
Cash 2.2
Cash 2.3
82.7
80.7
FY 16 9M 17
 Decrease driven by lower UG/L
 Gross UG/L at EUR 5.2 bn (vs. EUR 5.8 bn)
 93% investment grade; 86% rated A or higher
 Belgium Duration gap close to zero – matched portfolio
Belgium
19.0
Belgium
18.4
France 6.3 France 6.4
Austria 2.9 Austria 2.8
Portugal 2.4 Portugal 2.7
Italy 1.5 Italy 1.4
Spain, 1.5 Spain, 1.4
Germany 1.2 Germany 1.2
Ireland 0.7 Ireland 0.7
Other 2.5 Other 2.7
37.9 37.7
FY 16 9M 17
In EUR bn
Sovereign bond portfolio*
Sovereign & Corporate bond portfolio
Value fixed income portfolio driven by a decrease in unrealized capital gains
60Periodic financial Information I 9M 17 results I 8 November 2017
 Gross UG/L at EUR 1.6 bn (vs. EUR 1.8 bn)
 Credit quality remains high with 93% investment grade
- 56% rated A or higher
Corporate bond portfolio*
Banking 3.8 Banking 3.3
Other
financials 1.9
Other
financials 1.7
Non
Financials
13.5
Non
Financials
12.8
Government
related 4.9 Government
related 3.8
24.1
21.6
FY 16 9M 17
* All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs
Loan portfolio (customers + banks)*
Loan & Equity portfolio
More loans with guarantee
Loans to
banks 1.3
Loans to
banks 1.3
RE 0.2 RE 0.2
Infrastructure
0.5
Infrastructure
0.6
Mortgages 1.3 Mortgages 1.2
Other 5.4 Other 5.6
8.7 8.9
FY 16 9M 17
 Increase in other: loans benefiting from an explicit
guarantee by the Belgian regions or the Dutch State
 Higher exposure in loans to customers
61Periodic financial Information I 9M 17 results I 8 November 2017
Equity portfolio*
 Gross UG/L up to EUR 0.8 bn (vs. EUR 0.6 bn)
Equities 2.5
Equities 3.2
Equity funds
0.3
Equity funds
0.2RE funds 0.8
RE funds 0.8
Mixed funds &
others 0.9
Mixed funds &
others 0.5
4.4
4.8
FY 16 9M 17
* All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs
In EUR bn
62Periodic financial Information I 9M 17 results I 8 November 2017
Real estate portfolio
10/03/2010
 Gross UG/L stable at EUR 1.5 bn (not reflected in
shareholders’ equity but contributing to available
capital for solvency calculation*)
 Real Estate exposure mainly in Belgium
Investment
Offices 2.2
Investment
Offices 2.2
Car Parks
1.1
Car Parks
1.1
Investment
Retail 1.4
Investment
Retail 1.3
0.2 0.2
0.4 0.4
5.3 5.3
FY 16 9M 17
Investment Warehouses
RE Development
Investment
Warehouses
RE Development
In EUR bn
* All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs
Table of contents Analyst call 3
Segment information 17
Equity / Solvency/ FCG 48
Investment portfolio 59
Legal Settlement 64
General Information 67
64Periodic financial Information I 9M 17 results I 8 November 2017
Settlement between Ageas & claimants organisations
Press release 16 October 2017 – Extension granted up to 12/12/2017
 Ageas pays EUR 1,204 mio compensation - Cash impact of EUR 1,021 mio
 P&L impact of EUR 889 mio in 3M 2016
 Commitment by eligible shareholders to abandon any ongoing civil proceeding &
not to start any legal proceeding related to the events
 Settlement not declared binding in current format - opportunity for amendments
 No objective justification for distinction between active & non-active claimants
 High compensation for claimant organizations
 No agreement has been reached yet & extension of filing period requested
 Ageas makes final additional effort of EUR 100 million – Solvency impact 2pp
 Financial flexibility of Ageas has not changed
 Extension granted by the Court up to 12 December 2017
Announcement
14/03/2016
Court’s interim
decision 16/06/17
PR 16/10/17
65
Fortis Settlement
Revised indicative timeline after Court’s interim decision & granted extension filing period
6. Court’s interim decision
16/06/2017
7. Deadline filing amended settlement
17/10/2017
8. Filing amended settlement
12/12/2017
9. Substansive hearing
estimated first half 2018
11.Implementationof
amendedsettlement
(if any) if approved by Court
1.Announcement Original Settlement
14/03/2016
2. Filing
23/05/2016
3. Pre-hearing
25/08/2016
4. Notification &
Announcement
5. Hearing
24/03/2017
10.Court’sdecision
est.
mid 2018
by
end 2019
...
Periodic financial Information I 9M 17 results I 8 November 2017
Table of contents Analyst call 3
Segment information 17
Equity / Solvency/ FCG 48
Investment portfolio 59
Legal Settlement 64
General Information 67
situation 31/12/2016 situation 30/09/2017 situation 03/11/2017
216,570,471 209,399,949 209,399,949
15,143,439 13,118,575 13,377,966
7,170,522 5,191,462 5,450,853
3,968,254 3,968,254 3,968,254
45,804 0 0
3,958,859 3,958,859 3,958,859
201,427,032 196,281,374 196,021,983
67Periodic financial Information I 9M 17 results I 8 November 2017
Total number of outstanding shares
SBB &
cancellation
cancellation
SBB
Total Issued Shares
Shares not entitled to dividend nor voting rights
1. TREASURYSHARES Share buy-back
FRESH
Other treasury shares
2. CASHES
Shares entitled to dividend & voting rights
* After deduction of shares for management plans
*
68Periodic financial Information I 9M 17 results I 8 November 2017
Shareholders structure
Based on number of shares as at 3 November 2017
Ageas
4.5%
Ping An
BlackRock, Inc.
Schroders
Norges
Fosun
Franklin Mutual
Advisers
Identified retail
investors
20%
Identified
institutional
investors
39%Other
investors
14%
Based upon press release 6 November 2017
Based upon the number of shares mentioned in the notification received 6 May 2013
Based upon the number of shares mentioned in the notification received 17 March 2014
Based upon the number of shares mentioned in the notification received 14 December 2015
Based upon the number of shares mentioned in the notification received 10 October 2017
Based upon the number of shares mentioned in the notification received 5 October 2017
Based upon the number of shares mentioned in the notification received 14 July 2015
Estimate by
Estimate by
Ageas
Ping An
BlackRock, Inc.
Schroders
Norges
Fosun
Franklin Mutual Advisers
Identified retail investors
Identified institutional investors
69Periodic financial Information I 9M 17 results I 8 November 2017
Financial calendar 2017 - 2018
21 February
FY 2017 results
16 May
3M 2018 results
16 May
Ordinary shareholders’ meeting
Brussels
28 May
Ex-dividend date
6 April
Annual report 2017
30 May
Payment 2017 dividend
8 August
6M 2018 results
14 November
9M 2018 results
8 November
9M 2017 results
70Periodic financial Information I 9M 17 results I 8 November 2017
Rating
Improved rating for operating entities
S&P MOODY'S FITCH
Operating AG Insurance (Belgium) A / stable A2 / stable* A+ / stable
entities Last change 06/11/15 17/03/16 09/12/16
unsollicited
Ageas Insurance Limited A / stable A+ / stable
Last change 06/11/15 23/11/16
Muang Thai Life BBB+ / stable BBB+ / stable
Last change 29/12/10 27/07/16
Etiqa Insurance Berhad (Malaysia) A- / stable
Last change 27/07/16
China Taiping Life A+ / stable
Last change 06/04/17
Intreas A / stable
Last change 11/11/16
Holding ageas SA/NV BBB / stable Baa3 / positive* A / stable
Last change 15/03/16 30/11/16 09/12/16
unsollicited
* Ageas has requested in early 2009 that this rating should be withdrawn. Ageas no longer participates in Moody's credit rating process.
Ageas does not provide, for purposes of Moody's rating, access to the books, records and other relevant internal documents of these rated entities.
71Periodic financial Information I 9M 17 results I 8 November 2017
Certain of the statements contained herein are statements of
future expectations and other forward-looking statements that are based on management's current views and assumptions and involve
known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed
or implied in such statements. Future actual results, performance or events may differ materially from those in such statements due to,
without limitation, (i) general economic conditions, including in particular economic conditions in Ageas’s core markets, (ii) performance of
financial markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels,
(vi) interest rate levels, (vii) currency exchange rates, (viii) increasing levels of competition, (ix) changes in laws and regulations, including
monetary convergence and the Economic and Monetary Union, (x) changes in the policies of central banks and/or foreign governments and
(xi) general competitive factors, in each case on a global, regional and/or national basis. In addition, the financial information contained in
this presentation, including the pro forma information contained herein, is unaudited and is provided for illustrative purposes only. It does not
purport to be indicative of what the actual results of operations or financial condition of Ageas and its subsidiaries would have been had
these events occurred or transactions been consummated on or as of the dates indicated, nor does it purport to be indicative of the results of
operations or financial condition that may be achieved in the future.
Investor Relations
Tel:
E-mail:
Website:
+ 32 2 557 57 34
ir@ageas.com
www.ageas.com

Ageas reports 9M 2017 result

  • 1.
  • 2.
    Table of contentsAnalyst call 3 Segment information 17 Equity / Solvency/ FCG 48 Investment portfolio 59 Legal Settlement 64 General Information 67
  • 3.
    Main messages Ageas reportsstrong nine months 3Periodic financial Information I 9M 17 results I 8 November 2017 *Consolidated entities only Insurance performance Group result Balance sheet  Insurance net profit of EUR 686 mio (+16% scope-on-scope for HK)  Inflow @ 100% of EUR 27.1 bn (+10%)  Life Guaranteed margin at 106 bps* (vs.97 bps)  Unit-Linked margin at 26 bps* (vs. 21 bps)  Group combined ratio at 94.9%* (vs.97.0%)  Life Technical Liabilities at EUR 74.2 bn* (stable vs. YE 2016)  Group net profit of EUR 360 mio  General Account net loss of EUR 326 mio (vs. EUR 686 mio negative) including additional provision for Fortis settlement  Shareholders’ equity at EUR 9.2 bn or EUR 46.02 per share  UG/L at EUR 2.4 bn or EUR 13.38 per share  Insurance Solvency IIageas at 194%, Group ratio at 193%  Operating FCG of Solvency II scope of EUR 636 mio  Total Liquid Assets General Account at EUR 1.7 bn (vs.EUR 1.9 bn), of which EUR 0.9 bn ring-fenced
  • 4.
    4Periodic financial InformationI 9M 17 results I 8 November 2017 Settlement between Ageas & claimants organisations Press release 16 October 2017 – Extension granted up to 12/12/2017  Ageas pays EUR 1,204 mio compensation - Cash impact of EUR 1,021 mio  P&L impact of EUR 889 mio in 3M 2016  Commitment by eligible shareholders to abandon any ongoing civil proceeding & not to start any legal proceeding related to the events  Settlement not declared binding in current format - opportunity for amendments  No objective justification for distinction between active & non-active claimants  High compensation for claimant organizations  No agreement has been reached yet & extension of filing period requested  Ageas makes final additional effort of EUR 100 million – Solvency impact 2pp  Financial flexibility of Ageas has not changed  Extension granted by the Court up to 12 December 2017 Announcement 14/03/2016 Court’s interim decision 16/06/17 PR 16/10/17
  • 5.
    Periodic financial InformationI 9M 17 results I 8 November 2017 Group Free Capital Generation roll forward Operational FCG of EUR 636 mio during 9M ’17, excl. Non-European NCP’s In EUR mio 5  Calculation based on 175% of SCRageas  EUR 636 mio includes  EUR 122 mio related to stop loss cover in UK  EUR 70 mio dividend upstream from Non-European NCP’s *  More details per segment see next slide Free Capital Generation * Operational FCG generated by Non-European NCP’s of EUR 249 mio over H1 ’17 is not included in EUR 636 mio 1,111 1,071 39 127 444 (217) (200) (2) (419) 122 70 636 FY 16 Model changes M&A (divestments) Market impact Operational impact Exceptional items Capital transactions M&A (acquisitions) Paid Dividend 9M 17
  • 6.
    EUR mio OF SCRFCG = OF - 175%*SCR of which UK stop loss cover Driven by Belgium 464 (35) 526 UK 23 (130) 250 219 CEU 175 7 163 Reinsurance 12 15 (14) (24) General Account 423 0 423 Geographical 106 106 (79) (72) diversification Group eliminations (632) (632) Total Ageas Solvency II scope 571 (37) 636 122 Operational impact 10/03/2010 I page 6 Split of operational impact per segment Operational impact driven by Belgium & CEU 6Periodic financial Information I 9M 17 results I 8 November 2017 * Expected return on RE investments reduced to 5% (vs. 6% in IR-day data) SCR reduction due to geographical diversification is deducted as non-transferable OF OF up on strong operational results Impact from consolidation of intra-company elements Driven by upstream from operating companies OF up on strong operational results *
  • 7.
    Periodic financial InformationI 9M 17 results I 8 November 2017 Evolution SCR & OF split between types of impact In EUR mio 7 Own Funds adjusted for accrued expected dividend SCR 8,560 8,411 259 571 (58) (300) (200) (2) (419) FY 16 Model changes M&A (divestments) Market impact Operational impact Exceptional items Capital transactions M&A (acquisitions) Paid Dividend 9M 17 4,257 4,194 75(55) (37) (47) FY 16 Model changes M&A (divestments) Market impact Operational impact Exceptional items Capital transactions M&A (acquisitions) Paid Dividend 9M 17
  • 8.
    424 473 181 212 199 803 686 9M 169M 17 Life Non-Life cap gain AICA In EUR mio In EUR bn In EUR bn Total Insurance: Headlines Strong net result in both Life & Non-Life 8Periodic financial Information I 9M 17 results I 8 November 2017 In bps avg technical liabilities In bps avg technical liabilities * incl. non-consolidated partnerships @ 100% In % NEP 118 161 77 80 196 241 Q3 16 Q3 17 19.9 22.4 4.8 4.7 24.7 27.1 9M 16 9M 17 Life Non-Life 4.8 5.2 1.5 1.4 6.3 6.6 Q3 16 Q3 17 97.0 94.9 9M 16 9M 17 93.2 92.7 Q3 16 Q3 17 97 106 9M 16 9M 17 77 90 Q3 16 Q3 17 21 26 9M 16 9M 17 8 28 Q3 16 Q3 17 74.5 74.2 74.2 69.5 74.3 75.8 144.0 148.4 150.0 FY 16 6M 17 9M 17 conso non-conso Net result: Solid result further underpinned by strong Q3 Non-Life combined ratio: excellent operating performance in BE & CEU Inflows*: Continued Life inflow growth in Asia driven by regular premiums Life Technical liabilities up in non-conso Operating margin Guaranteed: higher investment result & cap gains Operating margin Unit-Linked: up in both BE & CEU
  • 9.
    3.1 2.7 1.5 1.5 4.6 4.2 9M 16 9M17 Life Non-Life 233 245 76 122 309 366 9M 16 9M 17 Life Non-Life 63 65 40 42 103 107 Q3 16 Q3 17 In bps avg technical liabilities In bps avg technical liabilities In % NEP 9Periodic financial Information I 9M 17 results I 8 November 2017 In EUR mio In EUR bn In EUR bn 0.9 0.8 0.4 0.5 1.3 1.2 Q3 16 Q3 17 59.0 58.4 58.1 FY 16 6M 17 9M 17 91 100 9M 16 9M 17 97.1 89.6 9M 16 9M 17 89.6 88.2 Q3 16 Q3 17 14 35 Q3 16 Q3 17 20 32 9M 16 9M 17 65 78 Q3 16 Q3 17 Belgium : Headlines Continued excellent operating performance, especially in Non-Life Life Technical Liabilities slightly downNon-Life: very strong performance - terror & weather events in 2016 Inflows: anticipated lower Guaranteed - continued strong inflow growth in UL Non-Life combined ratio - excellent performance confirmed in Q3 Operating margin Guaranteed: improved investment result Operating margin Unit-Linked: high underwriting margin
  • 10.
    99.7 103.7 9M 169M 17 In EUR mio 10Periodic financial Information I 9M 17 results I 8 November 2017 In % of NEP In EUR bn * incl. non-consolidated partnerships @ 100% 54 25 9M 16 9M 17 19 14 Q3 16 Q3 17 98.7 99.5 Q3 16 Q3 17 1.7 1.6 9M 16 9M 17 0.5 0.5 Q3 16 Q3 17 United Kingdom: Headlines Ogden rate review continues to influence results  EUR 40 mio on 9M net result – EUR 9 mio in Q3  4.4pp on COR - impacting mainly Motor (4.4pp) & Other lines (12.7pp)  Impact of around EUR 5 mio expected in Q4, in line with earlier communication  Risk mitigation product portfolio through stop loss reinsurance cover  Q1 derisking of investment portfolio  EUR 77 mio capital injection executed in Q2  Solvency IIageas 9M ‘17 @134% Ogden impact on results Ogden rate change impact mitigated by various actions Net result impacted by Ogden (EUR 40 mio) Inflows* slightly down at constant FX Non-Life combined ratio impacted by Ogden (4.4pp)
  • 11.
    Continental Europe: Headlines Excellentoperating performance continued 11Periodic financial Information I 9M 17 results I 8 November 2017 * incl. non-consolidated partnerships @ 100% 33 47 27 4660 93 9M 16 9M 17 Life Non-Life 17 16 8 18 24 34 Q3 16 Q3 17 3.1 3.5 0.9 1.0 4.1 4.5 9M 16 9M 17 Life Non-Life 0.9 1.2 0.3 0.3 1.2 1.5 Q3 16 Q3 17 15.5 15.9 16.1 20.0 21.2 21.6 35.5 37.1 37.7 FY 16 6M 17 9M 17 conso non-conso 90.7 90.4 9M 16 9M 17 91.0 90.2 Q3 16 Q3 17 116 144 9M 16 9M 17 142 165 Q3 16 Q3 17 6 21 9M 16 9M 17 0 22 Q3 16 Q3 17 Net profit up 55% with equal contribution from Life & Non-Life Non-Life combined ratio @ excellent level & still improving Inflows driven by strong Life sales Operating margin Guaranteed up on higher investment margin Life Technical liabilities up 6% Operating margin Unit-Linked significantly up on higher fees & commissions In EUR mio In EUR bn In EUR bn In bps avg technical liabilities In bps avg technical liabilitiesIn % NEP
  • 12.
    In EUR mio InEUR bn In EUR bn 12Periodic financial Information I 9M 17 results I 8 November 2017 In % NEP * incl. non-consolidated partnerships @ 100% 158 182 21 14 199 378 197 9M 16 9M 17 Life Non-Life cap gain HK 13.6 16.2 0.7 0.6 14.3 16.8 9M 16 9M 17 Life Non-Life 3.1 3.2 0.2 0.2 3.3 3.3 Q3 16 Q3 17 39 8010 3 49 84 Q3 16 Q3 17 49.5 53.1 54.2 FY 16 6M 17 9M 17 non-conso 75.0 93.9 Q3 16 Q3 17 84.6 89.2 9M 16 9M 17 Asia: Headlines Excellent operating performance thanks to product mix & financial performance Life Technical liabilities up 9%Net result up almost 20% vs. LY excl. EUR 212 mio contribution from HK Inflows* up 22% scope-on-scope & @ constant FX - new business & renewals Non-Life combined ratio very strong - adverse claims experience in Q3
  • 13.
    In EUR mio 13Periodicfinancial Information I 9M 17 results I 8 November 2017 In % NEPIn EUR mio Intreas: Headlines Internal Non-Life reinsurance company established in July 2015 Net result Inflows Combined ratio 0 3 5 9M 16 9M 17 1 2 Q3 16 Q3 17 32 38 9M 16 9M 17 11 14 Q3 16 Q3 17 77.2 81.0 9M 16 9M 17 76.1 85.5 Q3 16 Q3 17
  • 14.
    Net result Q3includes EUR 100 mio provision related to Fortis settlement In EUR mio Accounting value remaining legacies – increased provision Fortis settlement General Account: Headlines Impacted by revaluation RPN(i) liability & additional provisions Fortis settlement 14Periodic financial Information I 9M 17 results I 8 November 2017 Total liquid assets down on SBB & organic investments In EUR mio Impact on P&L from RPN(i) Staff & Operating expenses down In EUR mio In EUR bn In EUR mio Accounting value on AG Insurance put option: up driven by higher multiples (686) (326) 9M 16 9M 17 (11) (165) Q3 16 Q3 17 1.8 1.6 1.6 0.2 0.1 0.1 1.9 1.7 1.7 FY 16 6M 17 9M 17 net cash liquid assets (275) (397) (437) 42 26 17 (1,024) (1,024) (1,124) FY 16 6M 17 9M 17 RPN(i) RPI Settlement (1,266) (1,363) (1,426) FY 16 6M 17 9M 17 23 22 49 38 72 60 9M 16 9M 17 Staff & Intercompany Operating 10 11 9 14 19 25 Q3 16 Q3 17 63 (162) 9M 16 9M 17 (5) (41) Q3 16 Q3 17 In EUR mio
  • 15.
    1. A verystrong Q3 underpinning a solid year-to-date result 2. Outstanding operational performance especially in our home market Belgium - signs of improvement in UK 3. Commitment to finding an amended & balanced agreement regarding the Fortis case
  • 16.
    Table of contentsAnalyst call 3 Segment information 17 Equity / Solvency/ FCG 48 Investment portfolio 59 Legal Settlement 64 General Information 67
  • 17.
    Periodic financial InformationI 9M 17 results I 8 November 2017 17 Key financials In EUR mio 9M 16 9M 17 Q3 16 Q3 17 Gross inflows 24,692 27,062 10% 6,349 6,597 4% Net result Insurance 803 686 (15%) 196 241 23% By segment: - Belgium 309 366 18% 103 107 4% - UK 54 25 (53%) 19 14 (25%) - Continental Europe 60 93 55% 24 34 43% - Asia 378 197 (48%) 49 84 72% - Reinsurance 3 5 1 2 By type: - Life 623 473 (24%) 118 161 36% - Non-Life 181 212 17% 77 80 3% Net result General Account (686) (326) (11) (165) Net result Ageas 118 360 185 76 Earnings per share (in EUR) 0.56 1.78 Life Operating Margin Guaranteed (in bps) 97 106 77 90 Life Operating Margin Unit-Linked (in bps) 21 26 8 28 Combined ratio (in %) 97.0 94.9 93.2 92.7 FY 16 9M 17 Shareholders' equity 9,561 9,212 (4%) Net equity per share (in EUR) 46.56 46.02 Insurance ROE excl.UG/L 10.6% 14.1% Insurance Solvency IIageas ratio 179% 194% For a definition see Lexicon in annex to the press release
  • 18.
    424 473 181 212 199 803 686 9M 169M 17 Life Non-Life cap gain AICA In EUR mio In EUR bn In EUR bn Total Insurance: Headlines Strong net result in both Life & Non-Life 18Periodic financial Information I 9M 17 results I 8 November 2017 In bps avg technical liabilities In bps avg technical liabilities * incl. non-consolidated partnerships @ 100% In % NEP 118 161 77 80 196 241 Q3 16 Q3 17 19.9 22.4 4.8 4.7 24.7 27.1 9M 16 9M 17 Life Non-Life 4.8 5.2 1.5 1.4 6.3 6.6 Q3 16 Q3 17 97.0 94.9 9M 16 9M 17 93.2 92.7 Q3 16 Q3 17 97 106 9M 16 9M 17 77 90 Q3 16 Q3 17 21 26 9M 16 9M 17 8 28 Q3 16 Q3 17 74.5 74.2 74.2 69.5 74.3 75.8 144.0 148.4 150.0 FY 16 6M 17 9M 17 conso non-conso Net result: Solid result further underpinned by strong Q3 Non-Life combined ratio: excellent operating performance in BE & CEU Inflows*: Continued Life inflow growth in Asia driven by regular premiums Life Technical liabilities up in non-conso Operating margin Guaranteed: higher investment result & cap gains Operating margin Unit-Linked: up in both BE & CEU
  • 19.
    Inflows @ 100% Growthdriven by Asian Life & inclusion Ageas Seguros – 3% negative FX 19Periodic financial Information I 9M 17 results I 8 November 2017 EUR mio 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 Belgium 75% 3,135 2,684 (14%) 1,462 1,485 2% 4,597 4,169 (9%) United Kingdom - 1,733 1,569 (9%) 1,733 1,569 (9%) Consolidated entities 100% - 1,350 1,217 (10%) 1,350 1,217 (10%) Non-consolidated JV's 383 352 (8%) 383 352 (8%)0 0 Continental Europe 3,125 3,501 12% 942 1,023 9% 4,066 4,524 11% Consolidated entities 1,398 1,471 5% 521 586 12% 1,919 2,057 7% Portugal 51% - 100% 1,076 1,141 6% 368 474 29% 1,444 1,615 12% France 100% 322 330 3% 322 330 3% Italy 50% 154 112 (27%) 154 112 (27%) Non-consolidated JV's 1,727 2,030 18% 421 438 4% 2,147 2,467 15% Turkey 36% 421 438 4% 421 438 4% Luxembourg 33% 1,727 2,030 18% 1,727 2,030 18% Asia 13,606 16,169 19% 690 631 (8%) 14,295 16,800 18% Consolidated entities 100% 183 183 Non-consolidated JV's 13,422 16,169 20% 690 631 (8%) 14,112 16,800 19% Malaysia 31% 425 515 21% 451 393 (13%) 876 908 4% Thailand 31%-15% 1,856 2,052 11% 238 239 0% 2,094 2,290 9% China 25% 10,997 13,408 22% 10,997 13,408 22% Philippines 50% 3 11 3 11 Vietnam 32% 0 4 0 4 India 26% 141 178 26% 141 178 26% Insurance Ageas 19,866 22,353 13% 4,826 4,709 (2%) 24,692 27,062 10%#DIV/0! ###### ###### Consolidated entities 4,717 4,155 (12%) 3,333 3,288 (1%) 8,049 7,443 (8%) Non-consolidated JV's 15,149 18,198 20% 1,494 1,421 (5%) 16,643 19,619 18% Reinsurance 32 38 32 38 Life Non-Life Total
  • 20.
    Inflows @ Ageas’spart Strong growth in Asian JV’s & Continental Europe In EUR mio 20Periodic financial Information I 9M 17 results I 8 November 2017 2,351 2,013 1,470 1,623 3,664 4,185 7,486 7,820 0 1,096 1,114 1,542 1,394 596 687 175 157 3,409 3,352 (9%) (10%) 12% 13% 3% 20% 3,448 3,127 2,066 2,310 3,840 4,342 10,895 11,172 32 38 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17  Up 5% @ constant FX  Belgium: down on short-term savings – shift to more UL  UK 2% down @ constant FX - Asia: up 21% @ constant FX  CEU: Ageas Seguros contributing EUR 70 mio in Life / EUR 211 mio in Non-Life Non-Life Life Belgium UK CEU Asia Insurance Reins.
  • 21.
    Insurance net result Verystrong operating performance across all segments except UK 21Periodic financial Information I 9M 17 results I 8 November 2017  BE: Solid Life & Non-Life result – good operating & investment result vs. EUR 47 mio terrorism & weather in 9M ‘16  UK: EUR 40 mio Ogden vs. EUR 13 mio weather in 9M ‘16  CEU: Good operating performance - transformation plan Ageas Seguros on track  Asia: Net result up on investments – contribution Hong Kong EUR 212 mio in 2016 Non-Life Life Belgium UK CEU Asia Reins. Insurance In EUR mio 233 245 33 47 357 182 623 473 76 122 27 46 21 14 181 212 309 366 54 25 60 93 378 197 3 5 803 686 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17 9M 16 9M 17
  • 22.
    10/03/2010 I page22 Overview of net realised capital gains* on investments Support of cap gains somewhat higher in Belgium & UK 22Periodic financial Information I 9M 17 results I 8 November 2017 * Net capital gains include capital gains, impairment & related changes in profit sharing, net of tax & @ ageas’s part – CEU JV’s not included EUR mio 9M 16 9M 17 Q3 16 Q3 17 Life 80 102 4 12 Higher cap gains on equities & Non-Life 12 13 (1) 2 RE transactions, mainly Q1 Total Belgium 92 115 3 14 Non-Life 10 19 1 (1) Derisking part of Total UK 10 19 1 (1) investment portfolio in Q1 Life (6) (1) 0 2 Non-Life 0 0 0 0 Total CEU (6) (1) 0 2 Life 12 39 10 35 Non-Life 2 2 1 0 Mainly in China Total Asia 14 40 11 35 Life 86 140 14 49 Non-Life 24 34 1 1 Total Ageas 110 173 15 50
  • 23.
    23Periodic financial InformationI 9M 17 results I 8 November 2017 Insurance Combined ratio Consistently below 97% target throughout the year Combined ratio  UK Ogden rate change impact of 1.6 pp - mainly in Other lines & Motor - 9M ’16 included 3.5 pp terrorism & weather impact  Outstanding combined ratio in Belgium (89.6%) & Continental Europe (90.4%)  Strong performance in all product lines  Motor improvement in BE  Accident & Health in Portugal  benign weather conditions helping Household Quarterly combined ratio  Another very strong quarter Claims ratio  CY claims ratio at 65.0% (vs. 69.2%)  PY claims ratio lower on reserves strengthening UK – back to normal levels in Q3 Expense ratio up in UK Net earned premium (In EUR mio) In % Net earned premium 73.2 69.0 68.1 64.3 64.4 62.2 67.0 63.0 59.6 59.8 56.7 32.8 31.1 31.0 34.0 35.2 34.7 34.1 34.0 35.3 33.4 36.0 106.0 100.1 99.1 98.3 99.6 96.9 101.1 97.0 94.9 93.2 92.7 (3.7) (3.5) (3.1) (3.8) (4.0) (5.9) (3.0) (6.2) (5.4) (1.8) (4.4) 2010 2011 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17 claims ratio expense ratio PY claims ratio 2,858 3,507 4,178 3,749 3,843 4,112 3,079 3,052 1,034 983
  • 24.
    Insurance Combined ratioper product line Exceptional items impacting COR comparison 24Periodic financial Information I 9M 17 results I 8 November 2017 Motor: excellent in BE – 2.4 pp OgdenAccident & Health: 2.7pp terrorism in 9M ’16 – improving in Portugal Other: 5.6pp Ogden vs. 5.5pp terrorism – good claims ratio in CEU Household: very strong COR in BE & CEU – 8.5 pp BE & UK weather impact in 9M ‘16 71.9 70.5 70.0 67.3 65.4 67.5 69.5 66.9 25.0 25.5 25.6 27.0 28.3 27.2 27.4 27.3 96.9 96.0 95.6 94.3 93.7 94.7 96.9 94.2 2011 2012 2013 2014 2015 2016 9M 16 9M 17 72.0 73.6 69.8 69.6 69.1 78.2 68.3 67.6 25.3 25.4 29.3 29.7 30.5 29.7 29.5 30.9 97.3 99.0 99.1 99.3 99.6 107.9 97.8 98.5 2011 2012 2013 2014 2015 2016 9M 16 9M 17 61.9 55.6 51.5 51.5 50.4 50.5 51.9 43.1 41.5 41.6 44.0 44.6 41.6 42.7 43.1 44.6 103.4 97.2 95.5 96.1 92.0 93.2 95.0 87.7 2011 2012 2013 2014 2015 2016 9M 16 9M 17 67.2 66.5 62.4 71.2 57.9 60.4 55.1 53.1 44.8 44.9 45.5 50.6 46.4 44.4 43.9 46.4 112.0 111.4 107.9 121.8 104.3 104.8 99.0 99.5 2011 2012 2013 2014 2015 2016 9M 16 9M 17 NEP 736 763 813 813 811 838 625 639 NEP 1,571 2,058 1,557 1,616 1,724 1,790 1,343 1,317 NEP 892 1,007 986 1,029 1,078 1,067 800 794 NEP 308 349 394 385 424 418 311 303
  • 25.
    In bps Avgtechn. liabilities Insurance Life operating margin per product line Margins in Guaranteed driven by investment result Guaranteed: up in both BE & CEU Unit-linked: increase in both BE & CEU  Operating margin improving in both BE & CEU Investment margin : good investment result in BE & CEU  Underwriting margin stable  Expense & other margin slightly deteriorating in BE 25Periodic financial Information I 9M 17 results I 8 November 2017 11 13 12 17 4 4 3 2 1 (2) 2 1 2 2 1 (4) 37 18 6 18 19 15 23 7 30 48 28 20 36 25 21 26 8 28 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17 Operating margin Expense & other m. Investment m. Underwriting m. Avg techn liabilities (In EUR bn) 11.8 12.3 12.6 13.0 12.1 12.0 14.9 12.0 14.9 Avg techn liabilities (In EUR bn) 54.0 55.5 56.9 57.9 57.3 57.2 55.9 57.2 55.9 44 43 38 33 41 41 41 41 48 87 83 90 80 88 92 106 76 84 (33) (31) (39) (23) (36) (36) (41) (40) (42) 99 96 89 90 93 97 106 77 90 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17
  • 26.
    3.1 2.7 1.5 1.5 4.6 4.2 9M 16 9M17 Life Non-Life 233 245 76 122 309 366 9M 16 9M 17 Life Non-Life 63 65 40 42 103 107 Q3 16 Q3 17 In bps avg technical liabilities In bps avg technical liabilities In % NEP 26Periodic financial Information I 9M 17 results I 8 November 2017 In EUR mio In EUR bn In EUR bn 0.9 0.8 0.4 0.5 1.3 1.2 Q3 16 Q3 17 59.0 58.4 58.1 FY 16 6M 17 9M 17 91 100 9M 16 9M 17 97.1 89.6 9M 16 9M 17 89.6 88.2 Q3 16 Q3 17 14 35 Q3 16 Q3 17 20 32 9M 16 9M 17 65 78 Q3 16 Q3 17 Belgium : Headlines Continued excellent operating performance, especially in Non-Life Life Technical Liabilities slightly downNon-Life: very strong performance - terror & weather events in 2016 Inflows: anticipated lower Guaranteed– continued strong inflow growth in UL Non-Life combined ratio - excellent performance confirmed in Q3 Operating margin Guaranteed: improved investment result Operating margin Unit-Linked: driven by high underwriting margin
  • 27.
    376 381 448 456 486493 151 155 +2% 1,462 1,485 9M 16 9M 17 2,816 2,086 320 598 -14% 3,135 2,684 9M 16 9M 17 Life In EUR mio Non-Life In EUR mio 27Periodic financial Information I 9M 17 results I 8 November 2017 Unit-Linked Guaranteed Other Household Accident & Health Motor Belgium: Inflows@ 100% Lower inflows in Guaranteed & continued strong increase in UL Guaranteed  Sales of short term investment product came down substantially in line with expectations after gradual downward review of the guaranteed rates over 2016  Current guaranteed rate stands at 0.25% Unit-linked  Inflows strongly increased under impulse of focused commercial campaigns in the bank channel Group Life  Slight decrease to EUR 760 mio Non-Life  Slight increase in inflows across all product lines
  • 28.
    28Periodic financial InformationI 9M 17 results I 8 November 2017 Belgium: Combined ratio Excellent operating performance with combined ratio at 89.6% Net earned premium (in EUR mio) 68.7 64.3 62.7 63.2 63.5 56.9 58.3 59.0 51.4 51.7 50.4 36.4 36.8 36.8 36.7 37.7 37.8 37.7 38.1 38.2 37.9 37.8 105.1 101.1 99.5 99.9 101.2 94.7 96.0 97.1 89.6 89.6 88.2 (6.6) (7.3) (4.5) (3.6) (3.4) (7.2) (8.2) (9.0) (9.1) (1.8) (4.9) 2010 2011 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17 claims ratio expense ratio PY claims ratio 1,541 1,601 1,698 1,785 1,815 1,832 1,836 1,374 1,389 464 469 Combined ratio  Excellent ratio driven by solid performance of all product lines 9M ’16 combined ratio was impacted by  terrorism events of 22 March 2016 (2.8 pp)  adverse weather events (4.1 pp) Quarterly combined ratio  Excellent performance confirmed in Q3 Claims ratio  CY ratio (60.5% vs. 68.0%) - operating improvement vs. 9M ’16 even after correction for terrorism & weather  PY ratio: stable Expense ratio stable
  • 29.
    73.8 73.0 73.770.1 70.4 70.0 72.9 70.5 23.8 24.0 23.8 25.4 27.6 27.6 27.9 27.5 97.6 97.0 97.5 95.5 98.0 97.6 100.8 98.0 2011 2012 2013 2014 2015 2016 9M 16 9M 17 58.2 65.9 66.1 87.5 65.8 58.3 57.6 46.2 49.5 48.1 47.2 47.6 45.0 44.6 45.0 44.6 107.7 114.0 113.3 135.1 110.8 102.9 102.6 90.8 2011 2012 2013 2014 2015 2016 9M 16 9M 17 63.0 50.5 51.4 51.7 43.9 47.8 50.0 36.6 46.9 46.2 45.6 45.7 45.2 44.8 45.2 45.7 109.9 96.7 97.0 97.4 89.1 92.6 95.2 82.3 2011 2012 2013 2014 2015 2016 9M 16 9M 17 58.9 64.7 64.7 62.6 56.2 59.7 57.3 52.9 35.3 35.8 36.3 37.2 36.4 36.4 36.8 37.0 94.2 100.5 101.0 99.8 92.6 96.1 94.1 89.9 2011 2012 2013 2014 2015 2016 9M 16 9M 17 Belgium: Combined ratio per product line Solid combined ratio in all product lines 29Periodic financial Information I 9M 17 results I 8 November 2017 NEP 451 480 507 504 484 472 355 359 NEP 525 540 552 562 568 570 427 431 NEP 484 530 564 579 595 605 451 454 NEP 142 149 162 170 185 190 141 145 Accident & Health: higher claims in SME – 4.7 pp impact of terrorism in 9M ‘16 Motor: Excellent combined ratio, driven by Motor Third Party Liability Household: Very strong ratio, benefitting from benign weather Other: 9M ’16 heavily impacted by terrorism (12.1 pp)
  • 30.
    Life operating marginper product line Strong margins in Guaranteed & Unit-Linked Guaranteed: supported by solid capital gains in both years Unit-linked: improved underwriting margin 30Periodic financial Information I 9M 17 results I 8 November 2017 In bps Avg techn. liabilities 4 4 (2) 1 (5) 1 (1) 2 44 38 32 31 31 25 31 15 33 47 41 30 32 31 20 32 14 35 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17 Operating margin Investment m. Expense & other m. Underwriting m. Avg techn liabilities (In EUR bn) 44.9 46.4 47.5 48.1 48.7 48.6 48.0 48.6 48.0 Avg techn liabilities (In EUR bn) 5.2 5.4 5.7 5.9 6.1 6.0 7.5 6.0 7.5 32 32 30 25 29 29 30 25 35 93 88 95 88 91 97 106 76 79 (29) (31) (38) (27) (34) (35) (36) (36) (36) 96 89 87 86 86 91 100 65 78 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17  Operating result at EUR 359 mio, up from EUR 333 mio  Investment margin up on investment result & cap gains  Underwriting margin stable  Expense margin slightly lower  Operating result up from EUR 9 mio to EUR 18 mio  Operating margin driven by a high underwriting result
  • 31.
    FY 14 FY15 FY 16 9M 17 Guaranteed interest rate 2.71% 2.63% 2.49% 2.37% Fixed income yield 3.84% 3.71% 3.45% 3.37% Liabilities Guaranteed (EUR bn) 51.8 50.3 52.9 50.3 FY 15 FY 16 9M 17 Fixed income yield 2.89% 2.11% 1.91% Reinvested amount (EUR bn) 4.6 4.2 1.7  Newly invested money mostly government related loans & infrastructure loans  >95% investment grade corporates Guaranteed retail Life:  Yield lowered from 1% to 0.75% as from 1 April 2016  Yield lowered to 0.5% as from 1 August 2016  Yield further lowered to 0.25% as from 1 November 2016 Margin evolution Assets & Liabilities Belgium Yield & guaranteed rate on back book down at the same pace Life Back book New money Life & Non-Life Periodic financial Information I 9M 17 results I 8 November 2017 31
  • 32.
    1,5% 2,0% 2,5% 3,0% 3,5% 4,0% 4,5% Guaranteed interest rateTotal fixed income yield 3.37% Margin evolution Assets & Liabilities Belgium Evolution of the margin on the back book since 2011 Periodic financial Information I 9M 17 results I 8 November 2017 32 2.37%
  • 33.
    99.7 103.7 9M 169M 17 In EUR mio 33Periodic financial Information I 9M 17 results I 8 November 2017 In % of NEP In EUR bn * incl. non-consolidated partnerships @ 100% 54 25 9M 16 9M 17 19 14 Q3 16 Q3 17 98.7 99.5 Q3 16 Q3 17 1.7 1.6 9M 16 9M 17 0.5 0.5 Q3 16 Q3 17 United Kingdom: Headlines Ogden rate review continues to influence results  EUR 40 mio on 9M net result – EUR 9 mio in Q3  4.4pp on COR - impacting mainly Motor (4.4pp) & Other lines (12.7pp)  Impact of around EUR 5 mio expected in Q4, in line with earlier communication  Risk mitigation product portfolio through stop loss reinsurance cover  Q1 derisking of investment portfolio  EUR 77 mio capital injection executed in Q2  Solvency IIageas 9M ‘17 @134% Ogden impact on results Ogden rate change impact mitigated by various actions Net result impacted by Ogden (EUR 40 mio) Inflows* slightly down at constant FX Non-Life combined ratio impacted by Ogden (4.4pp)
  • 34.
    34Periodic financial InformationI 9M 17 results I 8 November 2017 * incl. non-consolidated partnerships @ 100% Non-Life In EUR mio Other Household Accident & Health Motor United Kingdom: Inflows@ 100% Inflows down 9%, impacted by adverse FX – down 2% at constant FX 31 26 1,182 1,094 347 315 173 135 -9%1,733 1,569 9M 16 9M 17 Non-Life  Down 2% @ constant FX – marginal growth in Motor more than offset by all other lines  Motor up 1% @ constant FX driven by premiums from Commercial  Household down 1% @ constant FX  Other lines down 15% @ constant FX reflecting the planned run off in Special Risks  Accident & Health down 10% @ constant FX, marginal impact on total
  • 35.
    35Periodic financial InformationI 9M 17 results I 8 November 2017 Restatement for deconsolidation of Tesco Underwriting since 2013. 2015 figures restated for consolidation Non-Life & Other In % Net earned premium United Kingdom: Combined ratio COR impacted by Ogden rate change Net earned premium (in EUR mio) 81.5 74.6 73.3 65.6 66.3 69.3 80.7 68.2 69.3 68.4 64.0 28.0 25.3 26.5 32.2 33.5 32.8 31.5 31.5 34.4 30.3 35.5 109.5 99.9 99.8 97.8 99.8 102.1 112.2 99.7 103.7 98.7 99.5 (1.1) 0.1 (2.1) (4.0) (4.6) (4.4) 4.5 (3.9) (0.7) (1.5) (4.1) 2010 2011 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17 claims ratio expense ratio PY claims ratio 948 1,524 2,083 1,562 1,613 1,751 1,598 1,217 1,128 387 365 Combined ratio 9M 17  Impact from Ogden (4.4pp) on Other lines & Motor  Lower PY releases  Combined ratio Tesco Underwriting 93.6% (vs. 98.3%) Quarterly combined ratio  Impact from Ogden (2.7 pp)  Q3 PY releases back to normalised level Claims ratio  CY ratio (70% vs. 72.1%) – continued underlying improvement in Motor & benign weather in Household  Lower PY releases (3.2pp) – slower settlements of claims in Motor & large losses in Other lines Expense ratio  Expense ratio reflecting improvement in underlying cost performance more than offset by lower ancillary income & commission mix
  • 36.
    NEP 366 434374 399 413 361 274 259 36Periodic financial Information I 9M 17 results I 8 November 2017 Restatement for deconsolidation of Tesco Underwriting since 2013. 2015 figures restated for consolidation Non-Life & Other United Kingdom: Combined ratio per product line 87.7 78.1 76.2 66.0 55.8 58.4 62.5 59.2 23.2 28.2 34.3 38.7 43.3 40.9 42.6 47.4 110.9 106.3 110.5 104.7 99.1 99.3 105.1 106.6 2011 2012 2013 2014 2015 2016 9M 16 9M 17 79.2 77.2 71.9 74.6 75.8 91.0 73.9 75.7 19.5 21.3 25.0 25.1 27.2 25.5 25.4 27.1 98.7 98.5 96.9 99.7 103.0 116.5 99.3 102.8 2011 2012 2013 2014 2015 2016 9M 16 9M 17 61.4 62.3 51.4 51.0 62.2 57.6 57.6 53.2 35.3 36.7 42.4 43.3 37.3 40.6 41.1 46.5 96.7 99.0 93.8 94.3 99.5 98.2 98.7 99.7 2011 2012 2013 2014 2015 2016 9M 16 9M 17 71.6 67.7 59.8 56.0 55.3 73.7 59.2 68.3 39.3 42.1 44.4 54.3 48.6 44.9 43.4 47.2 110.9 109.8 104.2 110.3 103.9 118.6 102.6 115.5 2011 2012 2013 2014 2015 2016 9M 16 9M 17 NEP 65 57 79 71 72 39 31 23 NEP 949 1,420 907 958 1,062 1,014 772 713 NEP 143 173 202 185 204 185 140 134 Accident & Health: Lower volumes - marginal impact on total Motor: Ogden impact of 4.4pp - lower PY releases Other: 12.7pp Ogden impact – mainly Commercial linesHousehold: Lower ancillary income - lower PY releases
  • 37.
    Continental Europe: Headlines Excellentoperating performance continued 37Periodic financial Information I 9M 17 results I 8 November 2017 * incl. non-consolidated partnerships @ 100% 33 47 27 4660 93 9M 16 9M 17 Life Non-Life 17 16 8 18 24 34 Q3 16 Q3 17 3.1 3.5 0.9 1.0 4.1 4.5 9M 16 9M 17 Life Non-Life 0.9 1.2 0.3 0.3 1.2 1.5 Q3 16 Q3 17 15.5 15.9 16.1 20.0 21.2 21.6 35.5 37.1 37.7 FY 16 6M 17 9M 17 conso non-conso 90.7 90.4 9M 16 9M 17 91.0 90.2 Q3 16 Q3 17 116 144 9M 16 9M 17 142 165 Q3 16 Q3 17 6 21 9M 16 9M 17 0 22 Q3 16 Q3 17 Net profit up 55% with equal contribution from Life & Non-Life Non-Life combined ratio @ excellent level & still improving Inflows driven by strong Life sales Operating margin Guaranteed up on higher investment margin Life Technical liabilities up 6% Operating margin Unit-Linked significantly up on higher fees & commissions In EUR mio In EUR bn In EUR bn In bps avg technical liabilities In bps avg technical liabilitiesIn % NEP
  • 38.
    Life In EUR mio Non-Life InEUR mio Continental Europe: Inflows @ 100% Focus on Unit-Linked sales in Life & strong overall growth in Non-Life 38 Unit-Linked Guaranteed Other Household Accident & Health Motor 298 326 333 374 202 210 108 113 +9% 941 1,023 9M 16 9M 17 1,585 1,303 1,540 2,198 +12% 3,125 3,501 9M 16 9M 17 Periodic financial Information I 9M 17 results I 8 November 2017 Life  Inflows including non-controlling interests @ 100%, reached EUR 3.5 bn (+12%) - Increase mainly realised in Portugal & Luxembourg  Consolidated inflows up 5%  Portugal: up 6%, on higher UL sales and retirement offer in Ocidental and inclusion of Ageas Seguros (EUR 69), outperforming the Portuguese market (-1% @ end August)  France: up 3% also in a market that decreased by 4% (end of August 17). Business mix moving towards more Unit-Linked.  Luxembourg: sales up 18% year-on-year and mainly realised in High Net Worth segment with Unit-Linked representing 72% (vs. 61% LY) Technical liabilities  Consolidated at EUR 16.1 bn, 4% up thanks to Portugal  Including non-consolidated JVs @ 100%: at EUR 37.7 bn, up 6% Non-Life  Italy inflows no longer included as of Q3 following sale announcement in July (6M ’17 stood @ EUR 111 mio)  Inflows consolidated entities up 12% driven by strong performance in all companies & influenced by inclusion Ageas Seguros as from Q2 2016  Turkey up 27% @ constant FX (+4% in EUR) – strong growth in all product lines
  • 39.
    39 Continental Europe: Combinedratio Combined Ratio continues improving – also & particularly in Turkey * Scope: only consolidated companies In % Net earned premium* Net earned premium (in EUR mio) Periodic financial Information I 9M 17 results I 8 November 2017 66.4 63.6 63.7 61.3 55.9 58.6 61.6 60.8 62.4 58.2 30.3 29.8 30.0 30.8 29.5 30.1 29.1 29.6 28.6 32.0 96.7 93.4 93.7 92.1 85.4 88.7 90.7 90.4 91.0 90.2 (2.0) (2.5) (4.0) (4.3) (6.5) (6.5) (4.0) (6.0) (2.6) (4.4) 2011 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17 claims ratio expense ratio PY claims ratio Combined ratio  Reflecting continued strong operating performance with gradual improvement since 2011  2016 & 2017 slightly impacted by inclusion of Ageas Seguros, still in the course of its transformation plan  Strong improvement in Turkey with solid combined ratio @ 95.9% (vs. 99.2%) despite hail & floods in July Quarterly combined ratio  Q3 combined ratio only reflecting Portugal after announced divestment in Italy  Q3 slightly improving due to Accident & Health Claims ratio  CY ratio at 66.8% (vs 65.6%) increasing due to Motor and Accident & Health  PY ratio driven by positive run-off in all companies Expense ratio  Expense ratio nearly stable 382 397 403 415 454 664 475 517 178 142
  • 40.
    Continental Europe: Combinedratio per product line Continued good claims experience, overall stable expense ratio Motor: claims slightly up on large claims in Italy (in 6M ’17) partly offset by improved ratio in Ocidental. Accident & Health: improving on higher PY run-off in Portugal Household: good claims experience at Ocidental despite fires in Q2 Other: extremely good claims ratio & higher run-offs 40 63.5 63.3 59.7 61.9 58.8 64.9 65.2 62.6 27.8 28.2 26.6 26.7 25.2 25.1 24.6 25.2 91.3 91.5 86.3 88.6 84.0 90.0 89.8 87.8 2011 2012 2013 2014 2015 2016 9M 16 9M 17 NEP 220 226 227 238 255 328 239 257 71.8 69.8 79.3 60.1 71.5 65.5 70.4 71.3 29.2 28.1 29.2 31.6 32.3 32.5 30.0 32.0 101.0 97.9 108.5 91.7 103.8 98.0 100.4 103.3 2011 2012 2013 2014 2015 2016 9M 16 9M 17 94.5 62.8 59.6 72.3 31.7 12.1 24.2 10.8 50.0 43.3 43.7 45.1 40.8 41.3 41.6 53.6 144.5 106.1 103.3 117.4 72.5 53.4 65.8 64.4 2011 2012 2013 2014 2015 2016 9M 16 9M 17 53.7 51.8 53.5 54.0 36.1 42.3 46.2 45.3 34.2 33.5 38.8 40.3 35.9 38.0 38.1 32.6 87.9 85.3 92.3 94.3 72.0 80.3 84.3 77.9 2011 2012 2013 2014 2015 2016 9M 16 9M 17 NEP 23 28 29 30 35 43 30 24NEP 42 44 48 51 70 91 65 69 NEP 97 99 99 96 94 202 142 168 Periodic financial Information I 9M 17 results I 8 November 2017 Overall stable expense ratio, influenced per Line of business by change in cost allocation in Italy and PGAAP at Ageas Seguros
  • 41.
    Continental Europe Lifeoperating margin per product line Guaranteed & Unit-Linked margins continue improving Guaranteed: increase thanks to higher investment margin Unit-linked: significantly up on higher fees & commissions 41  Expense & other margin improved mainly thanks to higher fees & commissions  Underwriting margin up on higher surrender margin  Investment margin up thanks to Ocidental  Underwriting margin up thanks to higher risk margin  Expenses & other margin slightly increasing in all countries In bps Avg techn. liabilities Periodic financial Information I 9M 17 results I 8 November 2017 118 106 95 100 110 107 111 128 123 69 68 77 59 76 72 103 74 118 (85) (83) (102) (71) (65) (63) (70) (60) (76) 102 91 70 88 121 116 144 142 165 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17 Avg techn liabilities (In EUR bn) 7.8 7.6 7.7 8.0 8.7 8.7 7.9 8.7 7.9 Avg techn liabilities (In EUR bn) 6.1 6.3 6.2 6.1 6.0 5.9 7.4 5.9 7.4 1 (5) 0 1 2 1 0 (7) 2 1 1 2 2 5 1 2 41 51 9 4 5 3 16 (1) 27 44 47 10 7 7 6 21 0 22 2012 2013 2014 2015 2016 9M 16 9M 17 Q3 16 Q3 17 Operating margin Expense & other m. Underwriting m. Investment m.
  • 42.
    In EUR mio InEUR bn In EUR bn 42Periodic financial Information I 9M 17 results I 8 November 2017 In % NEP * incl. non-consolidated partnerships @ 100% 158 182 21 14 199 378 197 9M 16 9M 17 Life Non-Life cap gain HK 13.6 16.2 0.7 0.6 14.3 16.8 9M 16 9M 17 Life Non-Life 3.1 3.2 0.2 0.2 3.3 3.3 Q3 16 Q3 17 39 8010 3 49 84 Q3 16 Q3 17 49.5 53.1 54.2 FY 16 6M 17 9M 17 non-conso 75.0 93.9 Q3 16 Q3 17 84.6 89.2 9M 16 9M 17 Asia: Headlines Excellent result thanks to product mix & financial performance Life Technical liabilities up 9%Net result up almost 20% vs. LY excl. EUR 212 mio contribution from HK Inflows* up 22% scope-on-scope & @ constant FX - new business & renewals Non-Life combined ratio very strong - adverse claims experience in Q3
  • 43.
    Life Non-Life 43Periodic financial InformationI 9M 17 results I 8 November 2017 13,477 15,529 129 640 +19% 13,605 16,169 9M 16 9M 17 310 291 84 86 81 79 215 176 -9% 690 631 9M 16 9M 17 Unit-Linked Guaranteed Other Household Accident & Health Motor In EUR mio In EUR mio Asia: Inflow @ 100% Strong Life growth across all markets – Non-Life business mix towards more profitable lines Life  New business premiums up 8% scope-on-scope with EUR 4.2 bn regular premium (+26%) & EUR 3.1 bn single premium (-9%)  Renewal premiums increased to EUR 8.9 bn (+33%) benefiting from continued good persistency  China +26% @ constant FX - New business premiums up 11% mainly driven by regular business following successful sales campaigns & increased number of agents. Renewal increased strongly (+41%)  Thailand +7% @ constant FX – strong growth in renewals (+13%) thanks to continued customer loyalty  Malaysia +29% @ constant FX - new business up 27%, gradually recovering from LY - renewals up 23%  India +22% @ constant FX - growth in new business (+31%) mainly in PAR & Non-PAR products in line with product strategies of better value creation - renewal premiums (+15%) increased.  Philippines Inflows @ EUR 11 mio mainly from credit life products  Vietnam started sales as of March 2017 with YTD inflows @ EUR 4 mio Non-Life  Malaysia -8% @ constant FX - lower MAT & Motor partly compensated by higher Personal Accident & Fire  Thailand -3% @ constant FX - growth in Fire offset by lower inflows in Motor & other Non-Motor
  • 44.
    Result Q3 includesEUR 100 mio related to Fortis settlement In EUR mio Accounting value remaining legacies – increased provision Fortis settlement General Account: Headlines Impacted by revaluation RPN(i) liability & additional provisions Fortis settlement 44Periodic financial Information I 9M 17 results I 8 November 2017 Total liquid assets down on SBB & organic investments In EUR mio Impact on P&L from RPN(i) Staff & Operating expenses down - Q3 provision corporate centre restructuring In EUR mio In EUR bn In EUR mio Accounting value on AG Insurance put option: up driven by higher multiples (686) (326) 9M 16 9M 17 (11) (165) Q3 16 Q3 17 1.8 1.6 1.6 0.2 0.1 0.1 1.9 1.7 1.7 FY 16 6M 17 9M 17 net cash liquid assets (275) (397) (437) 42 26 17 (1,024) (1,024) (1,124) FY 16 6M 17 9M 17 RPN(i) RPI Settlement (1,266) (1,363) (1,426) FY 16 6M 17 9M 17 23 22 49 38 72 60 9M 16 9M 17 Staff & Intercompany Operating 10 11 9 14 19 25 Q3 16 Q3 17 63 (162) 9M 16 9M 17 (5) (41) Q3 16 Q3 17 In EUR mio
  • 45.
    1,943 Fortis settlement SBB 1,691 (417) (199) (2) (77)(52) (26) (16) 510 27 - FY 16 Upstream Dividend Share buy-back RPI Asia UK HQ expenses RO expenses Other 9M 17 45Periodic financial Information I 9M 17 results I 8 November 2017 Total liquid assets General Account Evolution total liquid assets related to share buy-back & investments in insurance In EUR mio  Most upstream from opco’s received  Cash-out in Asia related to the Philippines  Cash-out in UK related to capital increase following Ogden impact  Cash inflow of divestment Italy expected before year-end  Additional EUR 11 mio cash-out for SBB since 30/09/2017
  • 46.
    46Periodic financial InformationI 9M 17 results I 8 November 2017 Main characteristics Hybrids In EUR mio Ageas Ageasfinlux Fresh Fixed-to-Floating Rate Callable Fixed Rate Reset Perpetual Subordinated Loans Fixed Rate Reset Dated Subordinated Notes CASHES % 3m EUR + 135 bps 5.25% 6.75% 3.5% 3m EUR +200 bps Amount outstanding 1,250 450 550 USD 400 948 ISIN XS0147484074 BE6261254013 BE6251340780 BE6277215545 BE0933899800 Call date Undated, strike 315.0 mandatory 472.5 Jun 24 Step up to 3M Euribor +413 bps Mar 19 Step up to 6yr USD swap + 533 bps June 2027 Step up after 12 years of 100bps Undated, strike 239.4, mandatory 359.1 Other Subscribed by Ageas & BNP Paribas Fortis Public issue Public issue Coupon served by FBB, trigger ACSM linked to Ageas dividend Market Price (30/09/17) 60.85 121.13 105.81 107.33 84.43 Fortis Bank (now BNP PF) AG Insurance (Belgium)
  • 47.
    Table of contentsAnalyst call 3 Segment information 17 Equity / Solvency/ FCG 48 Investment portfolio 59 Legal Settlement 64 General Information 67
  • 48.
    48Periodic financial InformationI 9M 17 results I 8 November 2017 Shareholders’ equity at EUR 9.2 bn - UG/L of EUR 13.38/share Down on return to shareholders & FX, partly compensated by net result & UCG/L In EUR mio 6,459 6,544 2,498 2,685 604 (17) 686 209 (326) (419) (199) (107) (183) (3) (7) EUR 46.56 EUR 46.02 9,561 9,212 FY 16 Result Insurance Result Gen Acc Change UG/L Dividend Treasury Shares Reval AG put option Forex IAS 19 Other 9M 17 Insurance UCG/L Insurance UCG/L Shareholders’ equity per segment Shareholders’ equity per share Belgium 4,683 ► 4,844 Asia 2,004 ► 1,996 UK 815 ► 856 Reinsurance 104 ► 109 Continental Europe 1,350 ► 1,424 Insurance 8,957 ► 9,229 General Account 604 ► (17)
  • 49.
    49 Tangible net equity Highquality capital structure 10/03/2010 I page 49 EUR bn FY16 9M 17 IFRS Shareholders' Equity 9.6 9.2 Unrealised gains real estate 0.5 0.5 Goodwill (0.7) (0.7) VOBA (Value of Business Acquired) (0.1) (0.1) DAC (Deferred Acquisition Cost) (0.5) (0.5) Other (0.4) (0.4) Goodwill, DAC, VOBA related to N-C interests 0.4 0.4 25% tax adjustment DAC, VOBA & Other 0.2 0.2 IFRS Tangible net equity 8.9 8.6 IFRS Tangible net equity/ IFRS Shareholder's Equity 93% 93% Periodic financial Information I 9M 17 results I 8 November 2017
  • 50.
    2.8 2.9 0.7 0.60.9 0.9 0.0 0.1 (0.3) (0.2) 4.2 4.1 0.1 0.1 4.3 4.2 1.6 1.8 6.9 7.2 0.7 0.8 1.2 1.5 0.1 0.1 (1.5)(1.6) 7.5 8.0 0.7 0.1 8.1 8.1 4.3 4.6 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 Periodic financial Information I 9M 17 results I 8 November 2017 Solvency IIageas Insurance up on a strong operational performance General Account down on put option, SBB, capital injection UK & Fortis settlement Solvency IIageas in % In EUR bn Own Funds SCR Non EU Non-controlled participations* 50 Belgium UK CEU Reins. Diversification Insurance GA Group Non-transferable * Based on local solvency requirements 244% 251% 100% 134% 127% 171% 278% 217% 179% 194% 191% 193% 264% 259%  BE: good operational performance – different market impacts compensating  UK: capital plan executed  CEU: good operational performance & positive interest / spread evolution
  • 51.
    51 Ageas Insurance Solvencysensitivities Providing updated sensitivities to allow more accurate assessment Periodic financial Information I 9M 17 results I 8 November 2017 As per 31/12/’16 Based on Solvency IIageas SCR OF Solvency Base case Before stress 4,182 7,478 179% Yield curve down Down 50 bps 4,456 7,407 166% Yield curve up Up 50 bps 3,942 7,452 189% UFR Down to 3.65% (from 4.2%) 4,235 7,396 175% Equity Down 30% 3,958 6,954 176% Property Down 20% 4,079 7,189 176% Spread Spreads on corporate & government bonds up 50 bps 4,401 6,888 157% Corporate spread Spreads on corporate bonds up 50 bps 4,054 7,501 185% Sovereign spread Spread on government bonds up 50 bps 4,546 6,849 151%
  • 52.
    Periodic financial InformationI 9M 17 results I 8 November 2017 Insurance SCRageas per risk type Market risk main factor in SCR 52 In EUR bn ( 1.5 ) ( 1.4 ) ( 0.5 ) ( 0.6 ) ( 1.0 ) ( 1.1 ) 4.3 4.5 0.3 0.3 0.6 0.6 0.4 0.4 0.8 0.8 0.7 0.7 4.2 4.1 FY 16 9M 17 Non Diversifiable Non-life UW Health UW Life UW Counterparty Default Market Loss-Absorption Deferred Taxes Loss-Absorption Techn. Liab. Diversification Diversification Loss-Absorption Deferred Taxes
  • 53.
    Periodic financial InformationI 9M 17 results I 8 November 2017 Solvency PIM – as reported to the regulator under Pillar I Insurance ratio up on a strong operational performance Solvency II PIM in % In EUR bn Own Funds SCR Non EU Non-controlled participations* 53 3.4 3.2 0.7 0.6 0.8 0.7 0.0 0.1 (0.3) (0.2) 4.6 4.3 0.1 0.1 4.7 4.4 1.6 1.8 6.8 7.0 0.7 0.8 1.7 1.9 0.1 0.1 (1.6) (1.7) 7.6 8.1 0.5 (0.0) 8.1 8.0 4.3 4.6 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 FY 16 9M 17 * Based on local solvency requirements Belgium UK CEU Reins. Diversification Insurance GA Group Non-transferable 201% 216% 96% 129% 211% 290% 259% 207% 166% 187% 174% 183% 264% 259%
  • 54.
    Periodic financial InformationI 9M 17 results I 8 November 2017 Tiering of Group PIM own funds High quality of own funds 54 In EUR bn 5.7 5.7 1.4 1.4 0.9 0.9 0.1 0.1 8.1 8.0 FY 16 9M 17 Tier 3 Tier 2 Tier 1 restricted Tier 1
  • 55.
    Periodic financial InformationI 9M 17 results I 8 November 2017 Group Free Capital Generation roll forward Operational FCG of EUR 636 mio during 9M ’17, excl. Non-European NCP’s In EUR mio 55  Calculation based on 175% of SCRageas  EUR 636 mio includes  EUR 122 mio related to stop loss cover in UK  EUR 70 mio dividend upstream from Non-European NCP’s *  More details per segment see next slide Free Capital Generation * Operational FCG generated by Non-European NCP’s of EUR 249 mio over H1 ’17 is not included in EUR 636 mio 1,111 1,071 39 127 444 (217) (200) (2) (419) 122 70 636 FY 16 Model changes M&A (divestments) Market impact Operational impact Exceptional items Capital transactions M&A (acquisitions) Paid Dividend 9M 17
  • 56.
    EUR mio OF SCRFCG = OF - 175%*SCR of which UK stop loss cover Driven by Belgium 464 (35) 526 UK 23 (130) 250 219 CEU 175 7 163 Reinsurance 12 15 (14) (24) General Account 423 0 423 Geographical 106 106 (79) (72) diversification Group eliminations (632) (632) Total Ageas Solvency II scope 571 (37) 636 122 Operational impact 10/03/2010 I page 56 Split of operational impact per segment Operational impact driven by Belgium & CEU 56Periodic financial Information I 9M 17 results I 8 November 2017 * Expected return on RE investments reduced to 5% (vs. 6% in IR-day data) SCR reduction due to geographical diversification is deducted as non-transferable OF OF up on strong operational results Impact from consolidation of intra-company elements Driven by upstream from operating companies OF up on strong operational results *
  • 57.
    Periodic financial InformationI 9M 17 results I 8 November 2017 Evolution SCR & OF split between types of impact In EUR mio 57 Own Funds adjusted for accrued expected dividend SCR 8,560 8,411 259 571 (58) (300) (200) (2) (419) FY 16 Model changes M&A (divestments) Market impact Operational impact Exceptional items Capital transactions M&A (acquisitions) Paid Dividend 9M 17 4,257 4,194 75(55) (37) (47) FY 16 Model changes M&A (divestments) Market impact Operational impact Exceptional items Capital transactions M&A (acquisitions) Paid Dividend 9M 17
  • 58.
    Table of contentsAnalyst call 3 Segment information 17 Equity / Solvency/ FCG 48 Investment portfolio 59 Legal Settlement 64 General Information 67
  • 59.
    59Periodic financial InformationI 9M 17 results I 8 November 2017 In EUR bn * All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs Asset mix  Asset allocation relatively stable  Loans & equities increased at the expense of corporate bonds Gross unrealized gains/losses on Available for Sale  Total portfolio: down to EUR 7.6 bn (vs. EUR 8.3 bn); down in fixed income & corporate bonds  Fixed income: at EUR 6.8 bn (vs. EUR 7.7 bn FY 16)  Sovereigns at EUR 5.2 bn (vs. EUR 5.8 bn)  Corporates at EUR 1.6 bn (vs. EUR 1.8 bn)  Equities: up to EUR 0.8 bn (vs. EUR 0.6 bn) Gross UG/L on Real Estate: stable at EUR 1.5 bn (vs. EUR 1.5 bn) - not reflected in shareholders’ equity EUR 2.2 bn unrealized gains/losses on Held to Maturity (vs. EUR 2.4 bn) - not reflected in shareholders’ equity Investment portfolio Investment portfolio down on unrealized capital gains on fixed income Sovereign bonds 37.9 Sovereign bonds 37.7 Corporate bonds 24.1 Corporate bonds 21.6 Structured 0.1 Structured 0.1 Loans 8.7 Loans 8.9 Equities 4.4 Equities 4.8 Real Estate 5.3 Real Estate 5.3 Cash 2.2 Cash 2.3 82.7 80.7 FY 16 9M 17
  • 60.
     Decrease drivenby lower UG/L  Gross UG/L at EUR 5.2 bn (vs. EUR 5.8 bn)  93% investment grade; 86% rated A or higher  Belgium Duration gap close to zero – matched portfolio Belgium 19.0 Belgium 18.4 France 6.3 France 6.4 Austria 2.9 Austria 2.8 Portugal 2.4 Portugal 2.7 Italy 1.5 Italy 1.4 Spain, 1.5 Spain, 1.4 Germany 1.2 Germany 1.2 Ireland 0.7 Ireland 0.7 Other 2.5 Other 2.7 37.9 37.7 FY 16 9M 17 In EUR bn Sovereign bond portfolio* Sovereign & Corporate bond portfolio Value fixed income portfolio driven by a decrease in unrealized capital gains 60Periodic financial Information I 9M 17 results I 8 November 2017  Gross UG/L at EUR 1.6 bn (vs. EUR 1.8 bn)  Credit quality remains high with 93% investment grade - 56% rated A or higher Corporate bond portfolio* Banking 3.8 Banking 3.3 Other financials 1.9 Other financials 1.7 Non Financials 13.5 Non Financials 12.8 Government related 4.9 Government related 3.8 24.1 21.6 FY 16 9M 17 * All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs
  • 61.
    Loan portfolio (customers+ banks)* Loan & Equity portfolio More loans with guarantee Loans to banks 1.3 Loans to banks 1.3 RE 0.2 RE 0.2 Infrastructure 0.5 Infrastructure 0.6 Mortgages 1.3 Mortgages 1.2 Other 5.4 Other 5.6 8.7 8.9 FY 16 9M 17  Increase in other: loans benefiting from an explicit guarantee by the Belgian regions or the Dutch State  Higher exposure in loans to customers 61Periodic financial Information I 9M 17 results I 8 November 2017 Equity portfolio*  Gross UG/L up to EUR 0.8 bn (vs. EUR 0.6 bn) Equities 2.5 Equities 3.2 Equity funds 0.3 Equity funds 0.2RE funds 0.8 RE funds 0.8 Mixed funds & others 0.9 Mixed funds & others 0.5 4.4 4.8 FY 16 9M 17 * All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs In EUR bn
  • 62.
    62Periodic financial InformationI 9M 17 results I 8 November 2017 Real estate portfolio 10/03/2010  Gross UG/L stable at EUR 1.5 bn (not reflected in shareholders’ equity but contributing to available capital for solvency calculation*)  Real Estate exposure mainly in Belgium Investment Offices 2.2 Investment Offices 2.2 Car Parks 1.1 Car Parks 1.1 Investment Retail 1.4 Investment Retail 1.3 0.2 0.2 0.4 0.4 5.3 5.3 FY 16 9M 17 Investment Warehouses RE Development Investment Warehouses RE Development In EUR bn * All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs
  • 63.
    Table of contentsAnalyst call 3 Segment information 17 Equity / Solvency/ FCG 48 Investment portfolio 59 Legal Settlement 64 General Information 67
  • 64.
    64Periodic financial InformationI 9M 17 results I 8 November 2017 Settlement between Ageas & claimants organisations Press release 16 October 2017 – Extension granted up to 12/12/2017  Ageas pays EUR 1,204 mio compensation - Cash impact of EUR 1,021 mio  P&L impact of EUR 889 mio in 3M 2016  Commitment by eligible shareholders to abandon any ongoing civil proceeding & not to start any legal proceeding related to the events  Settlement not declared binding in current format - opportunity for amendments  No objective justification for distinction between active & non-active claimants  High compensation for claimant organizations  No agreement has been reached yet & extension of filing period requested  Ageas makes final additional effort of EUR 100 million – Solvency impact 2pp  Financial flexibility of Ageas has not changed  Extension granted by the Court up to 12 December 2017 Announcement 14/03/2016 Court’s interim decision 16/06/17 PR 16/10/17
  • 65.
    65 Fortis Settlement Revised indicativetimeline after Court’s interim decision & granted extension filing period 6. Court’s interim decision 16/06/2017 7. Deadline filing amended settlement 17/10/2017 8. Filing amended settlement 12/12/2017 9. Substansive hearing estimated first half 2018 11.Implementationof amendedsettlement (if any) if approved by Court 1.Announcement Original Settlement 14/03/2016 2. Filing 23/05/2016 3. Pre-hearing 25/08/2016 4. Notification & Announcement 5. Hearing 24/03/2017 10.Court’sdecision est. mid 2018 by end 2019 ... Periodic financial Information I 9M 17 results I 8 November 2017
  • 66.
    Table of contentsAnalyst call 3 Segment information 17 Equity / Solvency/ FCG 48 Investment portfolio 59 Legal Settlement 64 General Information 67
  • 67.
    situation 31/12/2016 situation30/09/2017 situation 03/11/2017 216,570,471 209,399,949 209,399,949 15,143,439 13,118,575 13,377,966 7,170,522 5,191,462 5,450,853 3,968,254 3,968,254 3,968,254 45,804 0 0 3,958,859 3,958,859 3,958,859 201,427,032 196,281,374 196,021,983 67Periodic financial Information I 9M 17 results I 8 November 2017 Total number of outstanding shares SBB & cancellation cancellation SBB Total Issued Shares Shares not entitled to dividend nor voting rights 1. TREASURYSHARES Share buy-back FRESH Other treasury shares 2. CASHES Shares entitled to dividend & voting rights * After deduction of shares for management plans *
  • 68.
    68Periodic financial InformationI 9M 17 results I 8 November 2017 Shareholders structure Based on number of shares as at 3 November 2017 Ageas 4.5% Ping An BlackRock, Inc. Schroders Norges Fosun Franklin Mutual Advisers Identified retail investors 20% Identified institutional investors 39%Other investors 14% Based upon press release 6 November 2017 Based upon the number of shares mentioned in the notification received 6 May 2013 Based upon the number of shares mentioned in the notification received 17 March 2014 Based upon the number of shares mentioned in the notification received 14 December 2015 Based upon the number of shares mentioned in the notification received 10 October 2017 Based upon the number of shares mentioned in the notification received 5 October 2017 Based upon the number of shares mentioned in the notification received 14 July 2015 Estimate by Estimate by Ageas Ping An BlackRock, Inc. Schroders Norges Fosun Franklin Mutual Advisers Identified retail investors Identified institutional investors
  • 69.
    69Periodic financial InformationI 9M 17 results I 8 November 2017 Financial calendar 2017 - 2018 21 February FY 2017 results 16 May 3M 2018 results 16 May Ordinary shareholders’ meeting Brussels 28 May Ex-dividend date 6 April Annual report 2017 30 May Payment 2017 dividend 8 August 6M 2018 results 14 November 9M 2018 results 8 November 9M 2017 results
  • 70.
    70Periodic financial InformationI 9M 17 results I 8 November 2017 Rating Improved rating for operating entities S&P MOODY'S FITCH Operating AG Insurance (Belgium) A / stable A2 / stable* A+ / stable entities Last change 06/11/15 17/03/16 09/12/16 unsollicited Ageas Insurance Limited A / stable A+ / stable Last change 06/11/15 23/11/16 Muang Thai Life BBB+ / stable BBB+ / stable Last change 29/12/10 27/07/16 Etiqa Insurance Berhad (Malaysia) A- / stable Last change 27/07/16 China Taiping Life A+ / stable Last change 06/04/17 Intreas A / stable Last change 11/11/16 Holding ageas SA/NV BBB / stable Baa3 / positive* A / stable Last change 15/03/16 30/11/16 09/12/16 unsollicited * Ageas has requested in early 2009 that this rating should be withdrawn. Ageas no longer participates in Moody's credit rating process. Ageas does not provide, for purposes of Moody's rating, access to the books, records and other relevant internal documents of these rated entities.
  • 71.
    71Periodic financial InformationI 9M 17 results I 8 November 2017 Certain of the statements contained herein are statements of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Future actual results, performance or events may differ materially from those in such statements due to, without limitation, (i) general economic conditions, including in particular economic conditions in Ageas’s core markets, (ii) performance of financial markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) increasing levels of competition, (ix) changes in laws and regulations, including monetary convergence and the Economic and Monetary Union, (x) changes in the policies of central banks and/or foreign governments and (xi) general competitive factors, in each case on a global, regional and/or national basis. In addition, the financial information contained in this presentation, including the pro forma information contained herein, is unaudited and is provided for illustrative purposes only. It does not purport to be indicative of what the actual results of operations or financial condition of Ageas and its subsidiaries would have been had these events occurred or transactions been consummated on or as of the dates indicated, nor does it purport to be indicative of the results of operations or financial condition that may be achieved in the future. Investor Relations Tel: E-mail: Website: + 32 2 557 57 34 ir@ageas.com www.ageas.com