A session at Drupal Europe 2018, exploring the state of the Drupal agency ecosystem, how ready agencies are for a more competitive age, and how they can get in shape.
DBS Office Business Center is the pioneer in Business Centers in India. DBS offers flexible, customized office solutions, stylish, fully furnished and equipped - flexible enough to suit your specific needs.
Digital Employee Experience from Start-Up to Scale-UpRebecca Jackson
Rapid growth at NEXTDC meant that the few small digital workplace solutions that were in place were no longer suitable. Taking a green-fields view they have been building a holistic digital workplace centred around employee experience.
This presentation covers the different aspects of NEXTDC’s digital workplace built around Office 365 including Yammer, SharePoint, Intranet and Skype for Business.
A framework for technology adoption through employee experienceRebecca Jackson
Presented at the Digital Workplace Summit in Melbourne on February 13 2019. #DigitalWorkplace19
- Taking digital employee experience from start-up to scale up
- Connecting technology to your needs and values through 'building blocks'
- Delivering a framework that supports long-term governance
PACE Roadmap - Presentation during Engage 2018Roland Driesen
Silverside is known for her PACE methodology to increase User Adoption of Microsoft and IBM platforms. PACE Online is the platform to make these proven services and accumulated knowledge available and accessible to everyone—from wherever they are, and at a price point that makes sense.
During Engage we will launch the modules Collaborative Knowledge Base (CKB) and Ask The Pacer (ATP). The first include an online shop for ready-to-go productivity scenarios including workbooks and training materials for Office 365 and IBM Connections. Using our Ask The Pacer module you can get consult from the original authors of that content. But what if you become a PACER yourself? With your own expertise and content these modules can become your new way of doing (additional) business.
In this session Roland will share the ideas and concept behind the PACE Online platform, a live demonstration of the new modules, the new business model for professionals and a technical peek under the hood.
Organizations with a digital workplace strategy in place are seeing vast
improvements in: employee productivity (78%), increased revenue (70%) and
new approaches to drive innovation (78%). Find out how to speed up business
cycles and increase productivity to drive competitive advantage. Join this
interactive workshop to find out what it takes to make the leap into the
future of Collaboration and understand key trends and capabilities affecting
the future of how work gets done.
I Built It and They Didn't Come - A Technology Adoption SagaColumbus Brown
You were told “Build It And They Will Come”, but few showed up or stayed for long. In this session we will walk through a field of dreams marked by sites and solutions that were expertly built, yet abandoned or under-utilized. Root causes of this Saga will be explored and you will be provided with practical methods and tools to end the negative trend of poor adoption.
Use your IBM Collaboration tools smarter to make your work less stressfulRoland Driesen
Feeling like you need more time in the week? Did not get your work plan fit your schedule? Is too much email bringing you down? Having to chase people to see if their tasks are done?
IBM has introduced some great features and tools such as Connections, Verse and Watson to make your life less stressful. Combine a mix of proven concepts from time management principles (David Allen, Stephen Covey), agile task and project management, and Cognitive Technology to help you stay on track, find what you need, and get things really done pro-actively.
Are you ready to see how smarter usage of your existing tools can help your employees to be fit for summer? Join this highly interactive session!
Take your digital workplace training to the next level (DWCNZ)Rebecca Jackson
With the pace of change with digital tools it can be hard to keep up and deliver great, relevant training information and content. In this we cover the ‘Digital Workplace’ building blocks, a framework which underpins NEXTDC's digital strategy and connects the end training to company values, and to ways of working (rather than technology).
DBS Office Business Center is the pioneer in Business Centers in India. DBS offers flexible, customized office solutions, stylish, fully furnished and equipped - flexible enough to suit your specific needs.
Digital Employee Experience from Start-Up to Scale-UpRebecca Jackson
Rapid growth at NEXTDC meant that the few small digital workplace solutions that were in place were no longer suitable. Taking a green-fields view they have been building a holistic digital workplace centred around employee experience.
This presentation covers the different aspects of NEXTDC’s digital workplace built around Office 365 including Yammer, SharePoint, Intranet and Skype for Business.
A framework for technology adoption through employee experienceRebecca Jackson
Presented at the Digital Workplace Summit in Melbourne on February 13 2019. #DigitalWorkplace19
- Taking digital employee experience from start-up to scale up
- Connecting technology to your needs and values through 'building blocks'
- Delivering a framework that supports long-term governance
PACE Roadmap - Presentation during Engage 2018Roland Driesen
Silverside is known for her PACE methodology to increase User Adoption of Microsoft and IBM platforms. PACE Online is the platform to make these proven services and accumulated knowledge available and accessible to everyone—from wherever they are, and at a price point that makes sense.
During Engage we will launch the modules Collaborative Knowledge Base (CKB) and Ask The Pacer (ATP). The first include an online shop for ready-to-go productivity scenarios including workbooks and training materials for Office 365 and IBM Connections. Using our Ask The Pacer module you can get consult from the original authors of that content. But what if you become a PACER yourself? With your own expertise and content these modules can become your new way of doing (additional) business.
In this session Roland will share the ideas and concept behind the PACE Online platform, a live demonstration of the new modules, the new business model for professionals and a technical peek under the hood.
Organizations with a digital workplace strategy in place are seeing vast
improvements in: employee productivity (78%), increased revenue (70%) and
new approaches to drive innovation (78%). Find out how to speed up business
cycles and increase productivity to drive competitive advantage. Join this
interactive workshop to find out what it takes to make the leap into the
future of Collaboration and understand key trends and capabilities affecting
the future of how work gets done.
I Built It and They Didn't Come - A Technology Adoption SagaColumbus Brown
You were told “Build It And They Will Come”, but few showed up or stayed for long. In this session we will walk through a field of dreams marked by sites and solutions that were expertly built, yet abandoned or under-utilized. Root causes of this Saga will be explored and you will be provided with practical methods and tools to end the negative trend of poor adoption.
Use your IBM Collaboration tools smarter to make your work less stressfulRoland Driesen
Feeling like you need more time in the week? Did not get your work plan fit your schedule? Is too much email bringing you down? Having to chase people to see if their tasks are done?
IBM has introduced some great features and tools such as Connections, Verse and Watson to make your life less stressful. Combine a mix of proven concepts from time management principles (David Allen, Stephen Covey), agile task and project management, and Cognitive Technology to help you stay on track, find what you need, and get things really done pro-actively.
Are you ready to see how smarter usage of your existing tools can help your employees to be fit for summer? Join this highly interactive session!
Take your digital workplace training to the next level (DWCNZ)Rebecca Jackson
With the pace of change with digital tools it can be hard to keep up and deliver great, relevant training information and content. In this we cover the ‘Digital Workplace’ building blocks, a framework which underpins NEXTDC's digital strategy and connects the end training to company values, and to ways of working (rather than technology).
This infographic from Zillable is about Innovation management. It discussses what are the things involved in the process of managing an organization's innovation procedure, starting at the initial phase of ideation, to its final phase of successful implementation.
What is Zillable?
Zillable™ is the world’s first team collaboration network for innovation-on-demand, where teams can make work and innovation happen. As a secured communication and collaboration hub, Zillable provides teams with an intelligent network that bridges minds and workflows. With Zillable, you can chat, get stuff done and remember everything. For more information, please visit www.Zillable.com. Try it for Free.
Many organizations have long term employees retiring and find themselves needing to be competitive to fill key roles. Schools are teaching new ways of working that include working as part of a team, and using Agile methods.
In this one hour webinar we will explore how hiring practices and working environments need to change in order to attract and retain top talent in today's competitive market.
Building a change approach to live beyond one projectRebecca Jackson
The change approach used for NEXTDC's Meetings and Voice Uplift Project, migrating from Skype for Business to Microsoft Teams for meetings, voice and chat.
An introduction to the future of commercial real estate. Learn about coworking, microleasing, the future of work, and the business Community Workplaces. www.communityworkplaces.com
The current state of Physical and Virtual Meetings. In last half decade, technology has changed enormously and virtual meetings are gaining wide popularity because of its simplicity and cost saving ability.
But, it cannot extinct out physical meetings as they are as important as the virtual ones.
So. let's see the nature and current state of both type of meetings and get a valuable insights about them.
DOES SFO 2016 - Courtney Kissler - Inspire and Nurture the Human SpiritGene Kim
Joining another enterprise retailer and discovering similarities and differences with how DevOps is being adopted has been an extremely interesting experience. I will share what I’ve learned so far and how the Point of Service team is practicing lean techniques, optimizing delivery of value and measuring outcomes to enable continuous improvement.
Ban the boring one hour requirements gathering and design meetings forever !
Agile teams can use InnovationGames to engage with their customers in a fun way and build better products together from the great new insights gained from serious games.
Why Join eXp Realty?
When you join eXp Realty, you become part of a global family of agents and partners dedicated to transforming the real estate experience. Learn more about how we empower our agents with world-class education, strategic partnership and stock awards.
How Microsoft Office 365 Can Help Propel Your NonprofitTechSoup Canada
Office 365, one of the leading solutions for bringing operations to the cloud, is available as a donation and at a discount for nonprofits and charities in Canada. To understand how Office 365 can help the Canadian nonprofit sector, TechSoup Canada invited Microsoft Canada, Canadian Cancer Society and MessageOps to discuss Office 365 and its capabilities.
Money, Process, and Culture- Tech 20/20 June, 2012Adrian Carr
A talk about Company Culture, Software, People, Lean Thinking, Agile Software.
This is the Powerpoint for a talk I gave at Tech2020, in Oak Ridge, Tennessee in June, 2012.
Kawasaki's collaboration journey at motorspeed - Engage 2017Sasja Beerendonk
Presentation held at Engage 2017
Learn how adoption of Connections at Kawasaki Motors accelerated from pilots to general adoption for all of Europe. Connections grew through small Communities of Practice - proving real business value through real work scenarios. Work scenarios that replaced old ways of working with new ways to work. See how Kawasaki was leveraging adoption through Kudos Badges and a brand new XCC homepage.
Creating an Organizational Culture of Giving Back to DrupalMediacurrent
Most would agree that the open source software movement has “won” and continues to advance at unprecedented levels. As open source software has grown in popularity and usage, so have the challenges. This DrupalCon Global 2020 session will hopefully be a catalyst for invigorating the next generation of Drupal enthusiasts to serve and volunteer.
This infographic from Zillable is about Innovation management. It discussses what are the things involved in the process of managing an organization's innovation procedure, starting at the initial phase of ideation, to its final phase of successful implementation.
What is Zillable?
Zillable™ is the world’s first team collaboration network for innovation-on-demand, where teams can make work and innovation happen. As a secured communication and collaboration hub, Zillable provides teams with an intelligent network that bridges minds and workflows. With Zillable, you can chat, get stuff done and remember everything. For more information, please visit www.Zillable.com. Try it for Free.
Many organizations have long term employees retiring and find themselves needing to be competitive to fill key roles. Schools are teaching new ways of working that include working as part of a team, and using Agile methods.
In this one hour webinar we will explore how hiring practices and working environments need to change in order to attract and retain top talent in today's competitive market.
Building a change approach to live beyond one projectRebecca Jackson
The change approach used for NEXTDC's Meetings and Voice Uplift Project, migrating from Skype for Business to Microsoft Teams for meetings, voice and chat.
An introduction to the future of commercial real estate. Learn about coworking, microleasing, the future of work, and the business Community Workplaces. www.communityworkplaces.com
The current state of Physical and Virtual Meetings. In last half decade, technology has changed enormously and virtual meetings are gaining wide popularity because of its simplicity and cost saving ability.
But, it cannot extinct out physical meetings as they are as important as the virtual ones.
So. let's see the nature and current state of both type of meetings and get a valuable insights about them.
DOES SFO 2016 - Courtney Kissler - Inspire and Nurture the Human SpiritGene Kim
Joining another enterprise retailer and discovering similarities and differences with how DevOps is being adopted has been an extremely interesting experience. I will share what I’ve learned so far and how the Point of Service team is practicing lean techniques, optimizing delivery of value and measuring outcomes to enable continuous improvement.
Ban the boring one hour requirements gathering and design meetings forever !
Agile teams can use InnovationGames to engage with their customers in a fun way and build better products together from the great new insights gained from serious games.
Why Join eXp Realty?
When you join eXp Realty, you become part of a global family of agents and partners dedicated to transforming the real estate experience. Learn more about how we empower our agents with world-class education, strategic partnership and stock awards.
How Microsoft Office 365 Can Help Propel Your NonprofitTechSoup Canada
Office 365, one of the leading solutions for bringing operations to the cloud, is available as a donation and at a discount for nonprofits and charities in Canada. To understand how Office 365 can help the Canadian nonprofit sector, TechSoup Canada invited Microsoft Canada, Canadian Cancer Society and MessageOps to discuss Office 365 and its capabilities.
Money, Process, and Culture- Tech 20/20 June, 2012Adrian Carr
A talk about Company Culture, Software, People, Lean Thinking, Agile Software.
This is the Powerpoint for a talk I gave at Tech2020, in Oak Ridge, Tennessee in June, 2012.
Kawasaki's collaboration journey at motorspeed - Engage 2017Sasja Beerendonk
Presentation held at Engage 2017
Learn how adoption of Connections at Kawasaki Motors accelerated from pilots to general adoption for all of Europe. Connections grew through small Communities of Practice - proving real business value through real work scenarios. Work scenarios that replaced old ways of working with new ways to work. See how Kawasaki was leveraging adoption through Kudos Badges and a brand new XCC homepage.
Creating an Organizational Culture of Giving Back to DrupalMediacurrent
Most would agree that the open source software movement has “won” and continues to advance at unprecedented levels. As open source software has grown in popularity and usage, so have the challenges. This DrupalCon Global 2020 session will hopefully be a catalyst for invigorating the next generation of Drupal enthusiasts to serve and volunteer.
It's All About the Experience: What I’ve learnt from talking to thousands of ...Suzanne Dergacheva
Use cases for Drupal are changing and so are criteria for selecting a web development platform. This is a challenge for the community as well as individuals and companies that use Drupal. We can learn a lot by looking at the Drupal experience from different perspectives and thinking about the personas of people who interact with Drupal.
I’ll talk about what we can learn from design thinking and user experience techniques, and what I’ve learnt from talking to new Drupal users and teaching Drupal. And I’ll share my thoughts about how we can adapt our approach and mindset to make Drupal relevant to our clients, colleagues, and communities.
It solution company - Survin IT SolutionsSofiaDavies2
Need your business website, application or any other help in IT solution company so you are at right place we provide you best WEB Development Company? Who would be the greatest it solutions companies? If not, then don't worry. We're Coders is right here in your facilitate. We’ve received a workforce of intimate internet developers. Who has the experience and should have your technical drawback.
Drupal is an enigma to its initiates and a sonic screwdriver to its experts. In module-land, users solve their own problems, the result being a myriad of puzzle pieces. Every ambitious drupal-focused company is building shortcuts to combine these pieces, be that through their own vertical Distributions, reusable Features or demo frameworks with Drolutions. What markets will Drupal conquer as these concepts mature? How can start-ups and enterprises leverage Drupal's rapid development velocity? How can you play your part in Drupal's vertical revolution?
Presentations from our osAccelerate event in London UK by Mark Brincat, CTO of The Economist and Steve Tanner, Systems Analyst at the World Trade Organisation.
10 steps to salvation: Creating digital governance that worksKate Thomas
For organisations to succeed in the digital age, they need to adopt new frameworks and ways of working. The key to doing this is to dust off and turn inside-out existing governance frameworks, reinvigorating them with more nimble ways of working. Governance is no longer a separate policy or individual decision maker. It is everyone working in digital. It is every digital touch point and policy. It is the digital strategy, the customer strategy, the media strategy, the KPI framework, analytics, and SEO.
Twenty-first century governance is the supportive mesh of digital success.
Presented 01 Oct 2014 at Confab Europe Barcelona
http://confabevents.com/events/europe/program/10-steps-to-salvation-creating-digital-governance-that-works
How do we grow a sustainable Drupal business in an increasingly competitive marketplace and how can we innovate and diversify to stay ahead? Help us address those questions at Drupalcon Vienna 2017 with your sessions on Business track.
A discussion of how the release of Drupal 8 and trends in the marketplace affect Drupal agencies. We’ll look at how the release of Drupal 8 has changed our target market, and propose ways for Drupal shops to thrive in this new environment.
Digital Transformation Strategies for Enterprises: Successful Stories & How t...Acquia
Smart enterprises and brands recognize that a web content management system (CMS) is a critical foundation for building and running great multi-channel digital experiences—it’s a key part of a digital transformation strategy. But with fierce market competition and technology evolving at the speed of light, even the most savvy organizations find it hard to keep up and drive digital success at a global level.
If you’re using a legacy CMS, it’s likely your digital properties are inflexible and difficult to scale. Instead of driving toward digital domination, you’re experiencing digital deflation. It’s taking the wind out of your sails, and customers are walking away in favor of better digital experiences.
In this webinar, hosted by Acquia and CI&T, two companies seasoned in helping their customer navigate this digital disruption, you will learn how large enterprises and brands are delivering scalable, agile, innovation in a digital-dominant world.
You will learn about:
• The evolution of CMS and the enterprise web strategies it drives
• Tips to align IT and the business to drive collaborative digital transformation
• Recommended platforms for scalable, agile web-based innovations
• How a robust partner ecosystem can fast-track your plans
• Customer success stories featuring challenges (and solutions!) of new enterprise digital platform implementations
Building a business culture for digital success. A Stickyeyes Webinar, 9 Marc...Stickyeyes
Watch the full webinar at http://www.stickyeyes.com/videos/building-a-brand-for-digital-success
SEO, as a marketing discipline, has taken on an entirely new role and has become a critical component of a brand’s entire digital strategy. It’s no longer possible to see search engine optimisation as an isolated activity, kept separately from a brand’s other core marketing and communication channels. Instead, SEO has become an integral part of that marketing and communications strategy.
But established brands are finding it difficult to align the multiple stakeholders and skillsets needed to deliver a digital strategy that will succeed in engaging online audiences, provide a coherent customer experience and drive return on investment.
Mike McDougall, Head of SEO at Stickyeyes, explains what it takes for enterprise level organisations to succeed in digital, and shared his top tips for developing an organisational culture in which digital can thrive.
Listen to how a digital agency from a sleepy provincial town developed tech that is set to put marketers in complete control of their most important digital asset, (not their NFT’s) their website!
Since the dawn of the internet Ad Agencies and Marketing teams have loved to hate website development.
Every morning agencies and marketing folk get up and don armor, select a weapon and corral an army of the bewildered to do battle. They are fighting technology fragmentation, rising infrastructure costs, ballooning overheads, and diminished creative freedoms. These daily skirmishes have forever labeled web development as a price of entry, loss leader. Blutui has set out to change this and I will explain why and how we plan to change the game for advertising agencies of all sizes.
The team at Blutui have reimagined the web development process to make multi-site, multi-brand, multi-collaborator and even multi-agency web development something marketers can fall in love with over and over again.
Drupal Developers Days - One Flew Over The Developers Nest 2018Dropsolid
This presentation tries to bundle best practices in your journey from a developer to a team member with more responsabilities. This could be a CTO or a team lead.
How do you know when it's time for a new website? CharityComms
Sepas Seraj, founder, Pixeled Eggs
Kris Samyui Adams, creative director, Pixeled Eggs
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
OSSF 2018 - Matt Barrett of Adaptive - Open sourcing a bank's software: exact...FINOS
Banks have been users of open source software for a long time, but now they are thinking seriously about giving back. A lot of internal resistance needs to be overcome, and lots of individuals within a large investment bank truly believe their piece of custom built software provides a competitive advantage. At Adaptive, we have seen a lot of very similar internal projects at various institutions, and have formed a view about what truly constitutes competitive advantage. What is good for the organisation may not be good for a given development manager.
Further to the issues around over jealously guarding specific development efforts is the problem that what is open sourced is often far too coupled to a bank's non-open sourced tech stack. Causing more subtle difficulties in working with another bank's open sourced technology stack is that it is often implicitly coupled to their culture, processes or business model. Picking what to open source is a huge part of the challenge.
In this talk, I will give Adaptive's view on what is competitive advantage, what to open source so that it is picked up by the wider community, and actual benefits are seen.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
4. In the next 45 mins…
• The ghosts of Drupal agencies past
• The ghosts of Drupal agencies present
• The ghosts of Drupal agencies future
• An alternative future: Healthy Drupal agencies
11. 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
4.6
4.7
5.0
6.0
7.0
8.0
Small Orgs IT Marketing Digital
Evolution of Clients
12. 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
4.6
4.7
5.0
6.0
7.0
8.0
Small Orgs IT Marketing Digital
Evolution of Client Demands
Cheap!
Cheap and
secure
Look great,
be easy to
use!
Serve user
needs, deliver
value
13. Small Orgs IT Marketing Digital
Cheap!
Look great,
be easy to
use!
Serve user
needs,
deliver value
Freelance Devshop Web Agency ?
Drupal is
open source
Drupal is
open source,
and we know
a designer
Drupal is
open source,
and we have
a designer
Drupal is
open source
CLIENTS
DRUPAL
AGENCIES
Cheap and
secure
16. Client hires
Drupal agency
Agency
delivers, but…
Client
frustrated
with…
Client builds
internal team
Client switches
to proprietary
platform
“Drupal is not an
enterprise platform”
“Drupal agencies
aren’t professional”
Client hires
less “Drupally”
Agency
“Drupal agencies
aren’t professional”
17. “Drupal agencies are friendly but often
amateur and a bit arrogant.”
“There’s too much talk of Drupal and
modules, and not enough about what users
or stakeholders need.”
“Great at the tech, terrible at account and
project management.”
19. “Drupal is a CMS, good for blogs and simple
sites. We needed an enterprise digital
platform, with a good ecosystem of agencies.”
“We don’t really care about the technology,
we care about results. We want agencies that
bring us ideas and advice.”
21. “The Drupal community has quite a steep
on-ramp.”
“The Drupal community is mainly geeks,
whereas [other platform] feels more diverse
and full of people who just want to get things
done.”
22. “Drupal’s offer to agencies: do you want to
pay for sponsorship so you can be on a list to
be spammed by hosting and offshoring
companies, and… er, that’s it.”
“Drupal seems to think you can either be ‘of
the community’ or run a successful business,
but not both (until it’s time to pay for pizza).”
25. Hurray, new
client!
So busy, so
stressed!
Whew, done
at last!
Shit! Get
selling!!
Oh F**k
Hurray, new
client!
So busy, so
stressed!
Whew, done
at last!
Shit! Get
selling!!
Oh F**k
26. Drupal Agencies Past
• Growing disconnect between client needs and agency offer
• Proprietary software and agencies regaining ground
• Drupal agencies losing ground to outside agencies and internal teams
• Outside agencies not being tempted into Drupal community
• Drupal still stuck in the ‘CMS’ category
• Drupal gaining reputation as ‘not enterprise-ready’ because of agency ecosystem
• Broadly, Drupal agencies haven’t evolved and professionalised
28. STRENGTHS
• Drupal experts
• Open source
• Friendly
WEAKNESSES
• Marketing & Sales
• Account management
• Project management
• People management
• Finance management
• Leadership
• Strategy
• User experience
• Design
OPPORTUNITIES
• Best version of Drupal ever, particularly for
enterprise
• Drupal now a fully-fledged platform for digital
services
• To grow agencies into fully fledged agencies
rather than just Drupal shops
• To move further up the value chain
• Build positively on the peak we’ve reached
THREATS
• Global IT consultancies entered market
• Experienced, external agencies entering market
• Being relegated to build-only as backdoor work
• Buyers less interested in tech than in outcomes
• Resurgence of proprietary, with slick agencies
• Clients want multi-disciplinary teams
• Other tech stacks ascending
36. Drupal Agencies Present
• It’s been easy to make money during the Drupal goldrush
• The money hasn’t been reinvested in building sustainable businesses
• Most founders don’t really want to be business owners, leaders or managers
• Drupal agencies are, broadly, poorly prepared for competition
• Some will sell, many will be acqui-hired, some will fail
• An unhealthy agency ecosystem will be damaging to the Drupal community
39. Drupal Agencies Future?
• Ah yeah, it was amazing technology
• Just didn’t have the sales and marketing to support it
• Wasn’t easy for other businesses to get involved (community has steep on ramp)
• Kept breaking (poor quality control and project management at agencies)
• Clunky (poor UX and design at agencies)
42. Drupal Values
• Prioritise impact
• Better together
• Strive for excellence
• Treat each other with dignity and respect
• Enjoy what you do
43. Drupal Principles
• Impact gives purpose
• Build software that everyone can use
• Foster a learning environment
• Decisions should be collaborative
• Everyone has something to contribute
• Choose to lead
• Embrace change
• Every person is welcome, every behaviour is not
• Be constructively honest, and relentlessly optimistic
• Seek first to understand, then to be understood
• Be sure to have fun
54. Real Income Team
50-65%~€100,000 / head / year avg
Day-rate is approx 3x
the daily cost of the staff member
Daily cost is annual salary + benefits /
number of likely billable days per year
57. Cash reserves
Cash in bank Overdue Invoiced Next 30 days bookingsWiP
1 2 3 4 5 6 7 8 9
Investments
Months at average monthly burn rate
58. Hurray, new
client!
So busy, so
stressed!
Whew, done
at last!
Shit! Get
selling!!
Oh F**k
Hurray, new
client!
So busy, so
stressed!
Whew, done
at last!
Shit! Get
selling!!
Oh F**k